The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers.
Essential Functions (not all inclusive):
Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representativesAbout Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band, you'll need the following experience:
Minimum Experience/Knowledge/Skills
High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal departmentLove this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Pay Rate: $18.00-20.00/hr depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to .
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The purpose of this job is to oversee all day-to-day operations of the repair shop (including any repair techs on staff), helping to sell and promote repair service to our customer and be a support system to our stores, road reps and customers.
Essential Functions (not all-inclusive):
Supervise and help with all estimation of repairs for customers Provide quality control of finished repairs Help with education of the most efficient repair methods and techniques to the staff Handle all administrative duties: production sheets, repair tickets, answering the phone, dealing with customers, reps, and retail staff, ordering parts, maintain accurate inventory. Provide in-school, onsite repair estimates to band directors for bulk and summer repairs Travel with the Ed Reps to key accounts to build and maintain a good relationship with band directors and handle any problems or questions they have. Provide repair clinics to directors and music education majors to help train them in minor repairs Maintenance of major shop tools and facilities to ensure a good working environment for your staff and personnel. Ensure repair turn-around time is working in the most efficient manner Work in customer owned instruments as well as rental fleet in an efficient & timely manner. Ensuring each instrument is repaired according to established quality guidelines. Additional duties as assigned.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Minimum Requirements:
Bachelor's Degree is required, preferably in Repairs. Valid state driver's license and automotive insurance. 8 years of relevant work experience (in addition to degree or years of previous experience) 3 years of experience leading teams and running day-to-day operations of a full service repair shop Novice proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Basic understanding and function of all brass, woodwind, percussion and orchestral instruments Basic computer knowledge for maintaining logs and commission calculationsLove this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to .
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An instrument repair technician's job is to repair musical instruments in a timely and proficient manner so that the instrument is returned to the customer in good playing order. A tech can specialize in one type of instrument, or work on multiple types.
Essential Functions (not all-inclusive ):
Clean and repair of at least one type instrument brass, woodwind, orchestral or percussion Provide estimates for repair of instruments Work on a timetable to ensure that work is completed within estimated cost / time. Work on customer owned and retail instruments from the student le vel to professional instruments Perform work at an hourly rate in excess of the shops hourly rate, and work must be of excellent quality Other duties as assigned, such as assisting at repair clinics or school events.About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band, you'll need the following experience:
Minimum Requirements :
High School Diploma or equivalent Apprenticeship or a diploma for an accredited repair school At least 6 years' experience in working on musical instruments on a daily basis preferredPhysical Demand & Work Effort
Noise environment Standing, sitting, walking Lifting, pushing and pulling of instruments and cases up to 75 pounds Mild cleaning chemical smellLove this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to .
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The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers.
Essential Functions (not all inclusive):
Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representativesAbout Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band, you'll need the following experience:
Minimum Experience/Knowledge/Skills
High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal departmentLove this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Pay Rate: $18.00-20.00/hr depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to .
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