The Medical Receptionist serves as the first point of contact for patients in a busy private nephrology practice. This role is responsible for providing exceptional customer service while managing front desk operations including patient scheduling, insurance verification, patient check-in and check-out, and administrative support to physicians and clinical staff. The ideal candidate is highly organized, compassionate, and able to manage multiple tasks in a fast-paced medical environment.
Key Responsibilities
Patient Reception
Patient Registration and Scheduling
Insurance and Financial Responsibilities
Check-in/Check-out
Administrative Support
Qualifications
Minimum 1 year of experience in a medical office setting preferred
Experience with EMR (preferrable Epic)
Knowledge of insurance verifications and medical terminology
Excellent customer service and interpersonal skills
Strong organizational and multitasking abilities
Attention to detail and accuracy
Ability to maintain patient confidentiality
Proficiency with computers, scheduling software and office equipment
Company DescriptionMt Auburn Nephrology specializes in kidney disease, management of kidney stones, hypertension and kidney transplants, electrolyte disorders, and dialysis. Our Cincinnati, OH nephrology clinic has many locations and serves the Greater Cincinnati area.Company DescriptionMt Auburn Nephrology specializes in kidney disease, management of kidney stones, hypertension and kidney transplants, electrolyte disorders, and dialysis. Our Cincinnati, OH nephrology clinic has many locations and serves the Greater Cincinnati area. Read Less