Job DescriptionJob Description
Moss Law Firm is seeking a Process Manager to join our team! Moss Law Firm is a high-volume consumer debt collection firm representing national banks in the State of Texas. The Process Manager would be tasked with monitoring accounts from placement through the lawsuit stage and post-judgment collection. The Process Manager will ensure that accounts move efficiently between departments, identify bottlenecks, and help improve efficient flow of accounts.
Responsibilities:
Monitor and manage the movement of accounts/lawsuits through the firms collection processesOversee firm's audit/quality control programDevelop/implement procedures to reduce internal errorsConfer with other departments to determine progress of work and completion datesReview and communicate production status reports
Qualifications:
Previous experience in process management and quality controlStrong management skillsMust be detailed orientedMust demonstrate high level of proficiency with ExcelAbility to work well in teamsCompany DescriptionMoss Law Firm, P.C. is a law firm that handles consumer collection matters for national banks within the state of Texas.Company DescriptionMoss Law Firm, P.C. is a law firm that handles consumer collection matters for national banks within the state of Texas.
Read Less