Receptionist –Full-time available – Hiring Immediately at Brandon Honda.
Must be available to work a flexible Schedule.
Some Saturdays, Sundays, days and night shifts as needed.
Average Work Week is 32-35 hours.
Qualifications:
Receptionist or Administrative Assistant Experience is Required – 1+ years Ability to File and Retrieve Records AccuratelyExperienced using Outlook, Word and ExcelStrong Customer ServiceExcellent Communication SkillsDetail OrientedProfessional AppearanceIntegrity, a Positive Attitude, and a Strong Work EthicWillingness to Learn, Receptive to New IdeasAbility to be a Team PlayerBi-lingual is a plus, fluent in Spanish and English
Responsibilities:
Greeting guests and directing them appropriatelyAnswer incoming calls in a professional manner, determine nature of call, and direct caller to appropriate individual or departmentAble to work in a fast-paced environmentMaintain a work environment that is clean and presents a professional imageAssist with administrative duties which include:Keeping Accurate RecordsOrganizing Files/RecordsManaging Dealer Tags and Inventory Vehicle KeysWhat We Offer:
Competitive Pay Plan, based on Experience and PerformanceGreat Benefits Package:Health InsuranceDental InsuranceLife InsuranceMatching 401(k)Applicants must be 18 years or older and be authorized to work in the U.S. Applicants must have a valid driver’s license and acceptable driving record. The dealership is a drug-free, equal employment opportunity workplace. Employment will be conditional on passing a complete background check and drug test.
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Read LessCome join the growing team at Morgan Insurance Services as an Insurance Customer Service Representative!
Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in the Ocala area. Our office is located in the Honda of Ocala dealership. This is an in-person position to provide support to our licensed insurance agents.
We offer competitive compensation, company paid health insurance (employee portion) and life insurance, 401K and HSA company contributions, PTO, holidays and a GREAT team to work with. We offer a professional work environment, with job training and advancement opportunities.
Our ideal candidate is friendly with professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative. Experience working with personal lines insurance required.
Insurance Customer Service Representative Responsibilities:
1. Checks phone system voicemails multiple times per day, and disburses to team as needed
2. Checks agency management system text messages with customers multiple times per day, and disburses to team as needed
3. Checks e-fax inbox multiple times per day, and disburses to team as needed
4. Checks email info inbox multiple times per day, and disburses to team as needed
5. Checks and works incoming alerts to the agency management system
6. Answers all incoming calls to the service line, and transfers to agents as needed
7. Handles calls, emails and texts that pertain to client contact information, lienholder updates, billing, claims reporting, and general questions.
8. Processes returned mail
9. Calls customers who may have had a claim, to offer support
10. Reviews all carriers daily for updates regarding e-signatures and underwriting requirements, communicating with the insured as necessary to complete
11. Processes tasks that have been assigned by management/agents to the customer service representative, multiple times per day
12. Sends welcome letters to new customers
13. Sends follow-up emails and texts to existing customers at the 30, 60, and 90-day marks
14. Assists with renewals and rewrites as needed by the writing agent, to retain existing business
15. Sends birthday e-cards to customers
16. Solicits existing customers to cross-sell additional insurance products
17. Works on various special projects as needed for management
18. Follows communication procedures, guidelines, and policies
19. Other duties as assigned
20. In-person position
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient computer skills and ability to learn and navigate various software systems
Experience working as insurance customer support
20-44 licensed or willing to get certified within 60 days of employment
Bilingual (English-Spanish) a plus
If you are driven and desiring a stable and rewarding career path, then the Morgan Insurance Services team could be a great choice for you! It is a truly unique organization.
*See hiring manager for details
EOE/DFWP
Read LessIn addition to competitive pay, we offer our associates the following benefits:
· Health insurance, Dental insurance, Vision, Life, Disability insurance
· 401(k) with company match
· Paid time off
· Professional work environment, with job training and advancement opportunities
· Flexible Work schedule
· Employee Discounts
· Growth Opportunities
· Tenure bonus
· Additional income opportunities (monthly)
· Company Trips – Awards
RESPONSIBILITIES:
· Greets all customers promptly; provides timely professional service.
· Check customer in with Tablet / Ipad
· Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
· Estimates cost and completion time/settles customer accounts.
· Communicates with customer about status of work (Phone, Text, Video and Email)
· Coordinates activities to ensure repair work is fixed right the first time and completed on time.
· Communicates efficiently with the technicians
· Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.
· Meets or exceeds goals for add-on sales.
· Delivers the right car in perfect condition every time.
· Identifies repeat customers/first time customer and treats them accordingly.
· Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.
· Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
· Documents repair order changes.
· Eliminates surprises for customers by reviewing service repairs and their associated charges to ensure accuracy.
· Promptly addresses and resolves customer viewpoint and service follow-up issues.
QUALIFICATIONS FOR A SERVICE ADVISOR / WRITER:
· 18 year or older
· Valid Driver’s License
· Willingness and Desire to work with technology (tablet, computer, cell phone)
· Excellent communication skills
· Excellent customer service skills
· Work on your feet (lot of walking back and forth)
· Ability to set and achieve targeted goals
*see hiring manager for details EOE/DFWP
Read LessWe are looking for personal lines insurance agents to work with our Morgan Insurance Service teams in our Tampa Bay locations. We are part of Morgan Auto Group with over 70 auto dealerships in Florida. As part of our team of trusted advisors, you will help customers by providing the best products and services to protect them from life’s uncertainties. Our comprehensive auto and property insurance training will allow you to create a seamless experience while selling and servicing a broad customer base in a fun, fast-paced environment.
We offer competitive compensation, company paid health insurance (employee portion) and life insurance, 401K and HSA company contributions, PTO, holidays and a GREAT team
Key Duties and Responsibilities:
Solicit new insurance business in store and / or working mass marketing lists, personal referrals and cross sellAssist customers in making insurance decisions by carefully matching needs with optimal products and servicesMaintain compliance through accurate trailing documentation in agency systems and tracking of activityMust follow through completely with the sales process, from verification/quote through underwriting documentationProvide excellent customer serviceRemain current on products and processes in a multi-product and multi-carrier environmentMeet monthly sales and performance goalsQualifications:
Must be dedicated, competent, confident self-starter who can work independently and on a team; a people personPossess strong interpersonal, verbal and written communication skillsStrong, swift computer skills and proficient in Microsoft Outlook, Word, and ExcelExperience with multi-rater software or insurance industry CRM's a plusMust be at ease creating a relationship from a cold start in personWillingness to learn and be coachableIn person position. Dealership hoursBachelor’s Degree preferred /High School Diploma requiredFlorida 220 or 20-44 insurance licenseCompensation: We offer a strong base salary, along with bonuses. Very high earning potential. We offer full benefits including medical, dental, vision, 401K and more!
Required experience: Sales Experience Preferred: 1 year
Required education: High school or equivalent
Required license or certification: FL Insurance Agent License 2044 or 220.
Preferred Experience: Sales or Insurance Industry: 1 year
Preferred Bi-Lingual: Spanish
EOE/DFWP
No Recruiters please
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Read LessKia of Orange Park is looking to hiring Receptionists for our dealership – Full-time or Part-time available!
What We Offer:
Flexible Work Schedule – part-time and full-time are available Work week that includes some nights and weekends Competitive Pay Plan, based on Experience and Performance Great Benefits Package for full-time: Health & Dental Insurance, 401(k), and Paid Time OffResponsibilities:
Greeting guests and directing them appropriately Answer incoming calls in a professional manner, determine nature of call, and direct caller to appropriate individual or department Able to work in a fast-paced environment Maintain a work environment that is clean and presents a professional image Assist with administrative duties which include: Data Entry Keeping Accurate Records Organizing Files/RecordsRequirements
Receptionist Experience is RequiredAbility to use Outlook, Word and Excel Strong Customer Service Skills Excellent Communication Skills Keep Accurate Records Detail Oriented Time Management Skills Professional Appearance and Good Communication Skills Integrity, a Positive Attitude, and a Strong Work Ethic Willingness to Learn, Receptive to New Ideas Ability to be a Team Player Bi-lingual is a plus, fluent in Spanish and EnglishApplicants must be 18 years or older and be authorized to work in the U.S. Applicants must have a valid driver’s license and acceptable driving record. The dealership is a drug-free, equal employment opportunity workplace. Employment will be conditioned on passing a complete background check and drug test.
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Read LessInfiniti of South Miami is hiring now for Sales Advisors!
Do you like a fast-paced environment that rewards you for your effort? Do you want to be a part of a team that is breaking records and having fun while doing so? Is it time to make career change that will be exciting and lucrative? Are you an outgoing person who likes to solve people’s issues? Come join our team in Miami, Florida. We offer our associates a team environment, great benefits and ongoing training and support. Apply TODAY! We are looking for TOP NOTCH performers to join our growing team!
Our Average pay range 75k-150k per year - but has potential to be much higher depending on skill level!*
We are looking for:
Self-motivated with a positive attitude
Good customer service skills and work ethic
Goal oriented and high energy
Basic computer skills and the ability to follow a process
Willingness to learn
In addition to competitive pay, we offer our full time associates the following Benefits:
Major Medical Insurance, Dental and Vision InsuranceLong and Short-Term disabilityLife InsurancePaid time off401k with company participationProfessional work environment, with job training and advancement opportunities Read Less