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Monument Staffing
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  • Patient Scheduler  

    Monument Staffing
    - Suffolk County
    Apply Now
    A well-known and highly respected Boston hospital is seeking a Patient... Read More
    A well-known and highly respected Boston hospital is seeking a Patient Scheduler to join its collaborative and mission-driven team. This position plays a key role in ensuring seamless coordination of patient care through the accurate and timely scheduling of appointments, procedures, and clinical activities.This is an excellent opportunity for an administrative professional with healthcare experience who thrives in a fast-paced, patient-centered environment.Key ResponsibilitiesSchedule patient appointments, procedures, and follow-up visits according to hospital protocols and physician availability.Coordinate with multiple departments and providers to ensure smooth clinical workflows and resource allocation.Communicate with patients to confirm appointments, provide instructions, and answer questions in a professional and compassionate manner.Review clinical documentation and ensure that required authorizations, referrals, and testing are in place prior to appointments.Maintain scheduling accuracy within electronic medical records (EMR) and other hospital systems.Support process improvements that enhance patient experience and scheduling efficiency.Collaborate with clinical and administrative staff to address scheduling conflicts and resolve issues quickly.QualificationsSome administrative experience in a healthcare, hospital, or medical office setting required.Strong organizational skills and attention to detail with the ability to manage competing priorities.Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.Excellent interpersonal and communication skills, with a strong commitment to patient service.Ability to work both independently and collaboratively within a multidisciplinary team.

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  • Patient Scheduler (Boston)  

    Monument Staffing
    - Suffolk County
    Apply Now
    A well-known and highly respected Boston hospital is seeking a Patient... Read More
    A well-known and highly respected Boston hospital is seeking a Patient Scheduler to join its collaborative and mission-driven team. This position plays a key role in ensuring seamless coordination of patient care through the accurate and timely scheduling of appointments, procedures, and clinical activities.This is an excellent opportunity for an administrative professional with healthcare experience who thrives in a fast-paced, patient-centered environment.Key ResponsibilitiesSchedule patient appointments, procedures, and follow-up visits according to hospital protocols and physician availability.Coordinate with multiple departments and providers to ensure smooth clinical workflows and resource allocation.Communicate with patients to confirm appointments, provide instructions, and answer questions in a professional and compassionate manner.Review clinical documentation and ensure that required authorizations, referrals, and testing are in place prior to appointments.Maintain scheduling accuracy within electronic medical records (EMR) and other hospital systems.Support process improvements that enhance patient experience and scheduling efficiency.Collaborate with clinical and administrative staff to address scheduling conflicts and resolve issues quickly.QualificationsSome administrative experience in a healthcare, hospital, or medical office setting required.Strong organizational skills and attention to detail with the ability to manage competing priorities.Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.Excellent interpersonal and communication skills, with a strong commitment to patient service.Ability to work both independently and collaboratively within a multidisciplinary team.

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  • Executive Assistant  

    Monument Staffing
    - Worcester County
    Apply Now
    My client, a well-established company in the manufacturing/distributio... Read More
    My client, a well-established company in the manufacturing/distribution space, is seeking an experienced Executive Assistant to join their team. Ideal candidate will be flexible, tech savvy, possess a high-level of business acumen, looking for a “non-traditional” EA role. Responsibilities will include working on business related projects around communication, writing, compliance, file storage, management systems, training, SOP’s, marketing, and anything/everything as needed. This role is onsite near Worcester, applicants must live within 20-30 minutes.Responsibilities include but not limited to: Calendar managementTravel coordination Meeting coordination including document prep and minutesFile and SOP management using SharePoint and internal databasesConduct market research and create reports using PowerPoint and ExcelManage internal and external communication Support marketing effortsCollaborate with various departments on projects as neededOther ad hoc projects as neededRequirements: 7+ years of experience as an Executive Assistant managing business operationsStrong computer/tech skills including PowerPoint, Excel, SharePoint, Graphic Design software, etc.Outstanding communication skills, written and verbalData analytics experienceStrong organizational skills **Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered

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  • Healthcare Administrator (Boston)  

    Monument Staffing
    - Suffolk County
    Apply Now
    My client, a major hospital in Boston, is seeking to hire several Heal... Read More
    My client, a major hospital in Boston, is seeking to hire several Healthcare Admins. Great opportunity for recent grads with customer service skills and/or 1-2 years of experience looking to start a career in healthcare.Must be able to commute on-site to Boston 4 days a week.Responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with Customer Service Standards. General Schedulers are able to assist in all scheduling-related tasks across disease centers and play a critical role in facilitating all aspects of patient care.ResponsibilitiesUnder the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patientsObtains detailed clinical information by telephone or electronically.May provide basic information regarding the need for insurance referral(s).Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.Performs independent patient and outside provider call triagingServes as a liaison between patient/family/provider.Resolves issues directly or ensures appropriate management of call by others.Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.May be required to perform other duties as required by the clinical practice support team.May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc.Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.Prepares open and close provider schedules and handles daily schedule changes.Performs past-pending reconciliations.Enters data into patient care related databases.QualificationsBachelors Degree or 1 year in Clinical Admin Support Associate role requiredExperience working in a medical or customer service setting preferred**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered Read Less
    Apply Now

  • Administrative Assistant (Boston)  

    Monument Staffing
    - Suffolk County
    Apply Now
    Overview: We are seeking a highly organized and proactive Administrati... Read More
    Overview: We are seeking a highly organized and proactive Administrative Assistant to support our client's team, streamline daily operations, and ensure a professional, efficient workplace environment. This role requires someone who is detail-oriented, adaptable, and comfortable balancing administrative responsibilities with light executive support, event coordination, and investor relations assistance.Key Responsibilities:Manage front-line communication, including answering calls, greeting visitors, and coordinating meeting schedules.Maintain smooth office operations by overseeing supplies, snack inventory, and equipment needs (e.g., printers, phones, and computers), including troubleshooting, arranging repairs, and tracking inventory.Provide direct support to the CEO with light personal assistant tasks and calendar coordination.Assist the CFO and other leadership team members with projects, document preparation, and task follow-through.Create and format presentations for internal and external use.Support marketing initiatives by managing social media posts and light market research/analysis.Organize and execute company events, celebrations, and staff birthday acknowledgments to foster a positive culture.Handle general office tasks such as filing, scanning, binding, typing, and document management.Communicate professionally via email, phone, and written correspondence while addressing inquiries and requests.Partner with the team to ensure effective organization, seamless communication, and timely completion of tasks.Contribute to investor relations through managing platform activity: upload forms, review and maintain documents, track funds, and respond to investor questions.Take initiative in anticipating needs, ordering, and expediting necessary office resources.Provide flexible support across departments, contributing to projects and team goals as required.Qualifications:Bachelor's degree required.1-2 years of administrative experience.Strong organizational and multitasking abilities.Excellent written and verbal communication skills.Proficiency with office software and comfort learning new tools.Professional, approachable, and collaborative attitude.

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    Apply Now

  • Patient Coordinator (Boston)  

    Monument Staffing
    - Suffolk County
    Apply Now
    Our client, a major hospital in Boston with a fantastic reputation, is... Read More
    Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions.The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives.*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).*Must be able to commute to Boston (parking is limited but very accessible via public transportation).Key ResponsibilitiesAppointment Scheduling & Management-Booking and managing patient appointments, balancing patient needs with provider availability.Patient Communication-Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks-Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing.Care Coordination-Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs.Financial & Insurance Support-Handling inquiries related to insurance, explaining benefits, and processing information for billing.RequirementsBA/BS Degree preferred1-2 years of administrative or customer service experience idealExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare setting**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered

    Read Less
    Apply Now

  • Patient Administrative Assistant (Boston)  

    Monument Staffing
    - Suffolk County
    Apply Now
    The Patient Administrative Assistant will ensure efficient operation o... Read More
    The Patient Administrative Assistant will ensure efficient operation of the healthcare facility and assist with direct patient services.Their duties and responsibilities include:Answer and direct phone calls in a polite and friendly mannerRegister new patients and update existing patient demographics by collecting patient detailed informationSchedule and confirm patient appointments, follow-ups, and proceduresProcess patient billing and paymentsOrganize and maintain patient waiting areas as well as office files and recordsAssist patients with forms and paperwork, explaining procedures, and answering questionsCommunicate with healthcare professionals and patients regarding appointments, cancellations, and reschedulingEnsure compliance with medical laws and regulationsOrder office supplies and maintain inventoryCoordinate with insurance companies for claim management and patient insurance verificationMaintain patient confidentiality, following HIPAA guidelinesQualificationsA bachelor's degree is required 1-2 years of work experience as a Healthcare Administrative Assistant or similar role Knowledge of healthcare systems and medical terminologiesUnderstanding of medical billing proceduresProficient in MS Office (MS Excel and MS Outlook, in particular)Strong organizational and multitasking skillsExcellent communication and interpersonal abilities

    Read Less
    Apply Now

  • Administrative Assistant  

    Monument Staffing
    - Suffolk County
    Apply Now
    Overview: We are seeking a highly organized and proactive Administrati... Read More
    Overview: We are seeking a highly organized and proactive Administrative Assistant to support our client's team, streamline daily operations, and ensure a professional, efficient workplace environment. This role requires someone who is detail-oriented, adaptable, and comfortable balancing administrative responsibilities with light executive support, event coordination, and investor relations assistance.Key Responsibilities:Manage front-line communication, including answering calls, greeting visitors, and coordinating meeting schedules.Maintain smooth office operations by overseeing supplies, snack inventory, and equipment needs (e.g., printers, phones, and computers), including troubleshooting, arranging repairs, and tracking inventory.Provide direct support to the CEO with light personal assistant tasks and calendar coordination.Assist the CFO and other leadership team members with projects, document preparation, and task follow-through.Create and format presentations for internal and external use.Support marketing initiatives by managing social media posts and light market research/analysis.Organize and execute company events, celebrations, and staff birthday acknowledgments to foster a positive culture.Handle general office tasks such as filing, scanning, binding, typing, and document management.Communicate professionally via email, phone, and written correspondence while addressing inquiries and requests.Partner with the team to ensure effective organization, seamless communication, and timely completion of tasks.Contribute to investor relations through managing platform activity: upload forms, review and maintain documents, track funds, and respond to investor questions.Take initiative in anticipating needs, ordering, and expediting necessary office resources.Provide flexible support across departments, contributing to projects and team goals as required.Qualifications:Bachelor's degree required.1-2 years of administrative experience.Strong organizational and multitasking abilities.Excellent written and verbal communication skills.Proficiency with office software and comfort learning new tools.Professional, approachable, and collaborative attitude.

    Read Less
    Apply Now

  • Patient Coordinator  

    Monument Staffing
    - Suffolk County
    Apply Now
    Our client, a major hospital in Boston with a fantastic reputation, is... Read More
    Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions.The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives.*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).*Must be able to commute to Boston (parking is limited but very accessible via public transportation).Key ResponsibilitiesAppointment Scheduling & Management-Booking and managing patient appointments, balancing patient needs with provider availability.Patient Communication-Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks-Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing.Care Coordination-Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs.Financial & Insurance Support-Handling inquiries related to insurance, explaining benefits, and processing information for billing.RequirementsBA/BS Degree preferred1-2 years of administrative or customer service experience idealExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare setting**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered

    Read Less
    Apply Now

  • Healthcare Administrator  

    Monument Staffing
    - Suffolk County
    Apply Now
    My client, a major hospital in Boston, is seeking to hire several Heal... Read More
    My client, a major hospital in Boston, is seeking to hire several Healthcare Admins. Great opportunity for recent grads with customer service skills and/or 1-2 years of experience looking to start a career in healthcare.Must be able to commute on-site to Boston 4 days a week.Responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with Customer Service Standards. General Schedulers are able to assist in all scheduling-related tasks across disease centers and play a critical role in facilitating all aspects of patient care.ResponsibilitiesUnder the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patientsObtains detailed clinical information by telephone or electronically.May provide basic information regarding the need for insurance referral(s).Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority.Performs independent patient and outside provider call triagingServes as a liaison between patient/family/provider.Resolves issues directly or ensures appropriate management of call by others.Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills.May be required to perform other duties as required by the clinical practice support team.May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc.Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed.Prepares open and close provider schedules and handles daily schedule changes.Performs past-pending reconciliations.Enters data into patient care related databases.QualificationsBachelor’s Degree or 1 year in Clinical Admin Support Associate role requiredExperience working in a medical or customer service setting preferred**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered Read Less
    Apply Now
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