About the role:
We are seeking a visionary leader to join our team as the Sr. Manager, Marketing Operations. In this role, you will play a pivotal role in shaping the future of our marketing operations, leveraging cutting-edge technologies and innovative strategies. Your primary focus will be managing and enhancing our MarTech stack, driving the adoption and utilization of tools that enable precise targeting and personalized campaigns. Your expertise in campaign operations and execution will be key to delivering high-quality, on-time campaigns that support both global and regional marketing initiatives. Additionally, you will harness the power of AI to automate and optimize our marketing processes, ensuring seamless execution and exceptional results.
Day to Day:
Lead strategic initiatives, driving AI-powered automation, MarTech innovation, and efficient campaign execution to accelerate pipeline growth and improve ROI through the following:
MarTech Strategy & AdministrationOwn the administration, optimization, and integration of the MarTech stack (Marketo, chatbot tools, Asana, etc.), ensuring seamless data flow and tool utilization.Oversee MarTech maintenance and enhancements, leveraging agency support.Drive adoption of existing and new tools and features, with a focus on automation, data hygiene, precise targeting, and campaign personalization. Campaign Operations & ExecutionLead end-to-end campaign intake, project management, and execution processes via Asana and other workflow tools.Manage email traffic, resource allocation, and cross-functional coordination to ensure on-time, high-quality campaign delivery.Implement and optimize frameworks for campaign and channel execution, supporting both global and regional marketing initiatives. AI-First Automation & InnovationLead the execution for AI-driven automation across campaign intake, build, QA, reporting, and asset creation (e.g., leveraging Zapier and other AI tools).Identify and implement opportunities to scale marketing operations through AI-powered workflows, dynamic content, and real-time optimization.Foster a culture of innovation, experimentation, and continuous improvement. Process Management & OptimizationDesign, document, and continuously improve operational processes for campaign execution, lead management, and reporting.Standardize and automate workflows to reduce manual work, eliminate bottlenecks, and enable self-service for marketers.Champion operational excellence and best practices across the marketing organization. Data, Reporting & AnalyticsOversee marketing data quality, enrichment, segmentation, and governance to enable precise targeting and measurement.Partner with Analytics team to deliver actionable insights, dashboards, and ROI analysis that inform campaign and channel optimization.Ensure campaign performance is tracked, reported, and tied to business outcomesQualifications:
5 years of experience in Marketing Operations or MarTech, with a proven track record in process automation, workflow optimization, and innovation.Expert-level technical proficiency in Marketo (architecture, tokens, assets) and Salesforce, including campaign hierarchy, UTM standards, and core MarTech integrations (Chatbot, Webinar, ABM).Strategic execution & QA of cross-channel campaigns and nurture programs, ensuring rigorous governance, data hygiene (enrichment, consent), and clear documentation.Operational leadership managing complex intake workflows (Asana), agency partnerships, and distributed cross-functional teams to drive multiple projects independently.AI & Efficiency-driven mindset, leveraging tools like Zapier and LLMs to enhance marketing scalability and performance.Analytical expertise in data-driven reporting and ROI optimization to guide marketing strategy and business impact.Excellent communication skills with a passion for emerging market Read LessApply now: Principal Product Security Cloud Engineer, location is Hybrid (Remote/Onsite). The start date is ASAP for this contract position.
Job Title: Principal Product Security Cloud Engineer
Location-Type: Hybrid (Remote/Onsite – US East Coast hours)
Start Date Is: ASAP
Duration: Contract
Compensation Range:$150-170k Bonus
Benefits: Eligible for Health, Dental, Vision, 401K, PTO
Not eligible for Visa sponsorship
Job Description:
This role is responsible for leading cloud and product security initiatives, ensuring secure design, compliance, and risk mitigation across connected medical device ecosystems.
Day-to-Day Responsibilities:
Develop and maintain product security documentation (threat models, risk assessments, SBOM, etc.)Design and implement cloud security controls within Azure environmentsCollaborate with engineering teams to integrate security into DevOps/CI-CD pipelinesPerform security risk assessments for cloud and application infrastructureDefine and enforce cryptographic standards (PKI, encryption, key management)Support regulatory submissions with security documentation (FDA, etc.)Conduct vulnerability management, including SAST, SCA, and penetration testing coordinationImplement secure device-to-cloud communication (IoT security, Zero Trust, mTLS)Monitor post-market vulnerabilities and support remediation effortsRequirements:
Must-Haves:Strong experience with Microsoft Azure and cloud security architectureHands-on experience with threat modeling, risk assessments, and security documentationDeep understanding of PKI, encryption, and certificate managementExperience in medical device or regulated environmentsKnowledge of security tools (e.g., Snyk, Veracode, Wiz)Experience working in DevSecOps / Agile environmentsFamiliarity with compliance frameworks (NIST, ISO 27001, SOC2, HIPAA, etc.)Experience securing IoT or device-to-cloud systemsStrong communication and cross-functional collaboration skillsNice-to-Haves:Experience with FDA regulatory submissionsKnowledge of containerization (Docker, Kubernetes)Experience with Zero Trust architecture and cloud HSMs Read LessJob Title: Sr. Manager, IT Support Services
Location-Type: Hybrid (Vienna, VA or Raleigh, NC)
Start Date Is: ASAP
Duration: Perm
Salary Range:
Job Description:
Lead and transform enterprise IT support operations across a large, multi-location retail healthcare environment, overseeing service desk, NOC/SOC, and clinical technology support teams.
Day-to-Day Responsibilities:
Oversee end-to-end IT support operations across 900 locations
Manage Service Desk, Clinical Technology Support, and offshore NOC/SOC teams
Handle 300 daily tickets (incidents, service requests, problem & asset management)
Establish and enforce SLAs, KPIs, and performance standards
Drive AI integration within ITSM to reduce MTTR and improve first-contact resolution
Develop and maintain SOPs for offshore teams
Lead major incident communications and escalation management
Identify automation opportunities to reduce ticket volume
Participate in change and release management across legacy and cloud environments
Manage vendor relationships and MSP performance
Oversee procurement and budgeting for clinical technology equipment
Requirements:
Must-Haves:
8 years leading IT operations/support teams (Service Desk, NOC/SOC)
Experience managing both onshore and offshore teams
Multi-location retail environment experience (50 locations required)
Experience handling 300 tickets per day in high-volume environments
Strong hands-on experience with enterprise ITSM tools (ServiceNow or Remedy Helix)
Experience integrating AI/chatbots within ITSM workflows
Knowledge of AWS or Azure cloud environments
Experience with monitoring/observability tools (e.g., New Relic, Datadog)
Strong SLA management and process improvement background
Excellent communication and stakeholder management skills
Nice-to-Haves:
Healthcare or medical device support experience
Experience in mid-sized ($1–2B revenue) organizations
ITSM tool design/configuration experience
Familiarity with HIPAA/HITECH, PCI DSS, and U.S. data privacy regulations
Experience reducing ticket volume through automation initiatives
Read Less