Senior Microsoft Windows Field Deployment Technician
As a Senior Microsoft Windows Field Deployment Technician on our project, you’ll work with a team of onsite technicians supporting the VA’s EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions.
This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week.
You Have:
Nice If You Have:
Experience with the ServiceNow ticketing system a plusExperience with the VAPublic Trust clearanceExperience with Microsoft windows desktop deploymentsExperience as IT helpdesk Tier 1 or 2Company DescriptionFounded in 2008, MKS2 Technologies is a technology business providing services to the Federal Government and commercial clients. At MKS2 Technologies, we help our clients define their Mission, we use existing and new domain Knowledge, we formulate new client Strategies, and then we implement Solutions.Company DescriptionFounded in 2008, MKS2 Technologies is a technology business providing services to the Federal Government and commercial clients. At MKS2 Technologies, we help our clients define their Mission, we use existing and new domain Knowledge, we formulate new client Strategies, and then we implement Solutions. Read LessMicrosoft Windows Field Deployment Technician
Pay rate: $45,000 - $48,000 annually with full benefits
Duration: Planning to start Mid-Sept with possible extension past 1/27/2027
ROLE REQUIRES TRAVEL 25-50% - must have valid REALID or Passport at start date
As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA’s EHR deployment and training project. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed.
You Have:
Minimum of 1-year experience in imaging and installing computer equipment Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictionsMust have personal transportation available during work hours Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closetsWill frequently need to be able to push carts carrying equipmentExperience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skillsExperience with conducting routine system administration tasks and logging data in system admin logsExperience with maintaining troubleshooting a wide variety of systems and networks, including high availability systemsKnowledge of debugging protocols and processes and the ability to work independently while providing excellent customer serviceHS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor’s degree in IT, CS, EE, IS and 1 year of experienceNice If You Have:
Experience with the ServiceNow ticketing system a plusExperience with the VAPublic Trust clearanceExperience with Microsoft Windows desktop deploymentsExperience as IT helpdesk Tier 1 or 2Company DescriptionFounded in 2008, MKS2 Technologies is a technology business providing services to the Federal Government and commercial clients. At MKS2 Technologies, we help our clients define their Mission, we use existing and new domain Knowledge, we formulate new client Strategies, and then we implement Solutions.Company DescriptionFounded in 2008, MKS2 Technologies is a technology business providing services to the Federal Government and commercial clients. At MKS2 Technologies, we help our clients define their Mission, we use existing and new domain Knowledge, we formulate new client Strategies, and then we implement Solutions. Read Less
