M&K Truck Centers is seeking an experienced and motivated Parts Manager to oversee the daily operations of our parts department. The successful candidate will be responsible for leading and managing personnel in the receiving and distribution of truck parts and supplies. The Parts Manager will ensure the department meets its annual and quarterly sales and profit goals through effective purchasing procedures and inventory control. This role requires strong leadership skills, a focus on customer satisfaction, and a commitment to safety and efficiency. Experience with large tractor-trailer parts, and Mack and Volvo parts experience is highly preferred.
Summary of Responsibilities:
Lead the parts department to achieve sales and profit goals through effective inventory management and purchasing practices.
Provide technical assistance, coaching, and training to parts department staff to meet departmental objectives.
Conduct performance reviews and address employee discipline when necessary.
Manage the hiring process and develop a strong, capable parts department team.
Ensure the special orders policy is functioning properly.
Monitor parts returns to prevent obsolescence and loss of inventory.
Enforce safety protocols, including forklift training and operation, and processing of GHS sheets for all products.
Ensure proper security systems are in place and adhered to by department employees.
Verify and approve department payroll records before submission to the payroll department.
Maintain a high standard of customer service, including handling customer complaints and issues effectively.
Must be able to lift up to 50 lbs.
Essential Qualifications:
Proven experience in parts management or a related field, preferably within the automotive or truck industry.
Experience with large tractor-trailer parts and Mack and Volvo parts is a plus.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Solid knowledge of inventory control and purchasing procedures.
Ability to manage multiple tasks in a fast-paced environment.
A strong focus on safety and compliance.
Ability to lift up to 50 lbs.
What We Offer:
Competitive Wages: We offer aggressive pay rates to attract top talent.
Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.
Training & Development: Opportunities to enhance your skills in a supportive environment.
Safe Working Conditions: Work in compliance with DOT and governmental regulations.
Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Read LessThe Export Salesperson is responsible for developing and managing international sales of spare and replacement parts within the medium to heavy-duty truck industry. The role requires strong product knowledge, sales execution, and working knowledge of export regulations and logistics to support global customers and ensure compliant, timely delivery of parts.
Essential Duties and Responsibilities
Develop and manage international customer and distributor accounts for commercial truck and heavy-duty parts.Prospect new export customers and respond to international RFQs.Participate in international trade events, customer visits, or market development activities as needed.Prepare quotations, negotiate pricing and terms, and process export sales orders.Meet assigned sales goals and performance objectives.Provide technical guidance on part specifications, applications, and compatibility.Prepare and manage export documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin.Ensure compliance with U.S. export regulations, international trade laws, customs requirements, and Incoterms.Coordinate with internal parts, warehouse, logistics, and operations teams to fulfill export orders.Communicate delivery timelines and shipment status to international customers.Work with freight forwarders and customs brokers to resolve shipping or documentation issues.Maintain accurate customer, order, and sales records in CRM and ERP/DMS systems.Monitor global market trends and identify opportunities for sales growth.Knowledge Skills & Abilities
Knowledge of commercial truck, automotive, or heavy-duty parts.Understanding of international trade practices, export documentation, and shipping procedures.Strong sales, negotiation, and customer service skills.Ability to manage multiple priorities across different time zones.Strong organizational skills and attention to detail.Effective written and verbal communication skills.Proficiency with CRM and ERP/DMS systems.Minimum Qualifications
2–3 years of experience in parts sales, export sales, or international customer service.Experience in commercial trucking, heavy-duty equipment, or automotive parts preferred.Proficiency in a second language (Spanish preferred) is beneficial.Working Conditions
Office-based with frequent computer and phone use.Flexible work hours to account for different time zones. Occasional travel may be required. Read LessM&K Truck Centers is a premier commercial truck dealership specializing in Mack, Hino, and Isuzu medium duty truck sales. We are currently looking for a motivated Outside Sales Representative to join our team and drive sales of new medium duty commercial trucks. Our ideal candidate will follow and adhere to all sales policies and procedures while seeking out new business opportunities to grow sales volume and profitability, all while delivering exceptional customer service.
Essential Functions
Manage all sales activities within an assigned territory, which includes regional accounts, house accounts, and local chains.
Write customer orders and sales contracts in accordance with company guidelines.
Listen to and address customer complaints regarding products or services to ensure satisfaction.
Proactively reach out to prospective customers to explain our services and solicit new business.
Meet and exceed established sales and profit standards.
Propose customer terms based on profitability and creditworthiness.
Maintain sales standards by managing accounts effectively.
Education and Experience
Must have a minimum of three years’ direct sales experience.
Outside sales strongly preferred.
What We Offer:
Uncapped commission and Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
Ready to Join Us?
If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Read LessDIESEL TECHNICIAN
M&K Truck Centers is a Mack and Volvo Dealership that provides high quality maintenance service and repairs on diesel trucks of all makes. We're one of the fastest growing commercial truck groups in the Midwest. We're looking for experienced Techs to deliver quality customer service.
Key Responsibilities:
1. Responsible for diagnosis and repair of customer vehicles.
2. Team Work: Ability to work closely and professionally with service writers and service managers.
3. Attention to Detail: Able to accurately document all work performed and parts used.
4. Customer Focused: Committed to customer satisfaction.
Experience:
As a rapidly growing organization, we are seeking Technicians at all levels – Diesel Technicians who recently or who are about to graduate from technical school, those who developed their skills thru hands-on experience with at least 18 months of experience and those who are senior level Diesel Mechanics. Qualified candidates must own at least a basic set of tools. State certification or a training permit is required only for Michigan; a CDL is a plus.
If you have graduated High School, or have the equivalency, and would like to get involved in a skilled trade in a stable industry, please apply. We are committed to training and development, and will pay for certifications and training. No hands on experience required, just mechanical aptitude and a good work ethic. Apply or call to learn more.
Benefits:
Competitive pay and benefits including Medical, Dental and Vision insurance, 401(k), training, paid holidays and vacation.
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
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