The Adult Mental Health Targeted Case Manager (TCM) provides culturally appropriate support for adults with Serious and Persistent Mental Illness (SPMI). The primary goal is to help clients access needed medical, social, educational, vocational, and other services related to their mental health needs while addressing all social determinants of the client’s health. This community-based role requires the Case Manager to meet clients in their homes and community settings to promote stability and independence.
Conduct comprehensive functional assessments when meeting the clients and their support, and update them semi-annually.
Develop a collaborative individual community support plan with the client and their support network, and update it every 180 days to reflect current goals and needs.
In a person-centered approach, refer the client to community resources and natural supports identified in the assessment and support plan to meet their needs.
Contact the client monthly to review their progress towards support plan goals and address any concerns or barriers.
Partner with clients to identify strengths, cultural values, and self-identified goals to promote recovery and community integration.
Connect clients to crisis intervention resources within 24 hours of a reported crisis.
Accept and process all county referrals, including those for individuals under civil commitment.
Serve as an advocate for clients to ensure they receive the benefits and services for which they are eligible.
Maintain accurate and timely documentation of all client contacts, assessments, and plans in the designated Electronic Health Record (EHR) system.
Adhere strictly to the Minnesota Government Data Practices Act (MGDPA), HIPAA, and the Minnesota Health Records Act. Provide every client with a "Notice of Privacy Practices" and "Tennessen Warning" at initiation.
Record client-related activities (assessment, ICSP development, referral/linkage, monitoring) accurately. Ensure invoices are submitted within required timeframes.
Must meet one of the following criteria:
A bachelor’s degree in one of the behavioral sciences or related fields (psychology, social work, nursing, etc.) from an accredited college or university, AND at least 2,000 hours of supervised experience in the delivery of services to adults with mental illness; OR
A graduate degree in one of the behavioral sciences or related fields; OR
Is a registered nurse without a bachelor's degree, but who has at least three years of experience in the delivery of services to adults with mental illness.
Must adhere to the company’s professional boundaries and clinical ethics policies, including the strict prohibition of dual relationships.
Ability to use company-issued mobile devices and navigate the EHR platform's user interface.
Must have a valid driver's license, reliable vehicle, and maintain required insurance levels for community travel.
Hybrid Work Structure: This position involves both office-based administrative work and community-based client visits. The company reserves the right to adjust work arrangements based on performance and/or business needs.
Safety: Must follow all field safety protocols, including "check-in/check-out" procedures.
MNCCS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment is "At-Will" and contingent upon the successful completion of a DHS background check.
Read LessThe ARMHS Mental Health Practitioner (Contractor) provides rehabilitative skills training to adults with serious mental illness. The goal is to help clients develop the psychiatric stability, social competencies, and independent living skills necessary to live successfully in their community. As a contractor, you will manage your own schedule and caseload while ensuring all services meet DHS regulatory standards.
Provide one-on-one rehabilitative services in the client’s home or community, focusing on:
Basic living and social skills.
Community intervention and integration.
Medication education and symptom management.
Household management and financial literacy
Transitioning to community living.
Collaborate with the Mental Health Professional to implement and track progress on Individual Treatment Plans.
Maintain high-quality, HIPAA-compliant progress notes. Ensure all documentation is completed within 24–48 hours of service to meet billing and audit requirements.
Help clients identify triggers and develop coping strategies; provide immediate assistance or referrals during mental health crises.
Communicate effectively with the client’s broader care team, including case managers, psychiatrists, and family members.
To qualify as a Mental Health Practitioner in Minnesota, the contractor must meet one of the following criteria:
Has at least 4,000 hours of supervised experience in the delivery of services to adults with mental illness; Or
Holds a bachelor’s degree in a behavioral science/related field and has at least 2,000 hours of supervised experience.
Additional Requirements:
Must pass a Minnesota DHS Background Study.
Must have a valid driver’s license, reliable vehicle, and active auto insurance.
Must complete the required 30 hours of ARMHS-specific training if not already completed.
This is a 1099 Independent Contractor role.
Compensation: Typically paid per billable hour (range: $25.00 – $40.00/hr, depending on experience and whether travel is reimbursed.
You are responsible for your own tax withholdings, health insurance, and laptop/mobile phone.
You will participate in mandatory clinical supervision (monthly or as required by your license/statute) provided by the agency’s Mental Health Professional.
Self-Starter: Ability to work independently with minimal daily oversight.
Tech Savvy: Familiarity with Electronic Health Record (EHR) systems (e.g., Procentive, Credible).
Cultural Competency: Experience working with diverse populations and understanding of social determinants of health.
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