Senior Account Manager MindCare Solutions is a leading provider of behavioral health services to long-term care communities, hospitals, emergency departments and outpatient clinics. We are seeking a highly organized Healthcare Senior Account Manager to work in a remote capacity; up to 50% travel required. This position will assist our account operations throughout the nation. Compensation : $65,000-$70,000 salary plus bonus opportunity Position Summary: â Manage key national client accounts â Secure and retain business through professional, consultative and proactive sales activities â Analyze potential opportunities and develop plans for each Key target account â Develop in-depth knowledge of the customer organization â Oversee customer and physician satisfaction by consistent communication â Responsible for meeting metrics around encounters and growth in current accounts â Travel quarterly to all assigned client accounts for strategic effectiveness â Implement and oversee services for various behavioral health entities, including FSEDs, EDs, and Inpatient facilities â Provide workflow and technology education to the facility staff â Train physicians on the use of internal and customer-specific external applications â Review, update and manage physician schedules in coordination with customer needs â Ensure appropriate coverage requirements are met â Serve as primary point of contact for physician inquiries/needs and provide timely solutions â Approve, audit and review timesheets that physicians submit â Perform data analysis on patient volume at facilities and divisions â Identifying gaps in service and making recommendations for improvement â Collaborate with internal teams to enhance service offerings and support customer goals â Stay up to date with industry trends and best practices â Ensure compliance with relevant regulations and guidelines as needed Benefits: â Full health and wellness (Medical, Dental, Vision) â Flexible spending account â 401K with 4% match â Company paid life insurance â Voluntary life/AD
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