Field Service Coordinator Milton CAT is seeking a detail-oriented and customer-focused Field Service Coordinator to join our Field Service Department. In this role, you will be a critical support partner to our service technicians, supervisors, and customers by ensuring service requests are scheduled, communicated, and closed efficiently. This position is ideal for someone who thrives in a fast-paced environment, values follow-through, and enjoys problem-solving while supporting a high-performing service team. Pay range is $26.00-$28.00 per hour depending on experience. Milton CAT is a privately held company and the exclusive distributor of Caterpillar equipment, engines, and power systems throughout the Northeast. We provide long-term career stability, ongoing training, and opportunities for growth all within a culture that values teamwork, safety, and customer satisfaction. Our benefits include: Paid Time Off plus 8 company-paid holidays Medical, Dental, and Vision plans for employees and families Life and Disability Insurance Competitive Retirement Plan Tuition Reimbursement (eligible after 1 year of service) Safety college or technical coursework preferred. Strong computer skills, including Microsoft Word and Excel. Excellent written and verbal communication skills. Strong organizational skills with high attention to detail and accuracy. Ability to prioritize and manage multiple tasks in a fast-paced service environment. Basic math and problem-solving skills. Ability to work independently with minimal supervision. Preferred: Prior experience supporting field service, dispatch, or technical operations. Experience working with service management or ERP systems. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. A background check and a drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
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