General Duties
Greets, registers and check in patientsIssues new patient paperworkAnswers incoming telephone calls.Schedules, cancels and confirms appointmentsTransmits and/or receives messages.Collect copays/paymentsProcesses payments on ECW and provide receiptsConfers with staff members on chime when patients are readyAnswers inquiries pertaining to patient appointmentsHandles patient concerns/complaints and route them to appropriate individualCollect all insurance and ID cards at the time of the visitPertinent that all payments are collected prior to the patient going to the backChime all patient issues to group or specific individual to follow-up onComplete IVF forms as neededUtilize Insurance Auth team as neededPrepare new patient packets as neededNotify manager of Office Depot order as neededAnswer calls and route them appropriatelyPrepare procedure packets as needed for vein ablationsSet-up rep lunches as needed on Monday and Tuesday’sDirect flow and check with back office staff if a patient has been waiting too longWe accept checks, cash and credit cards for paymentComplete report at the end of each day to cross check paymentsScan in all patient documents into their profileCheck verification for insurance that are added on same day*The company reserves the right to add or change duties at any time. Read LessSeeking full-time medical assistant to assist with back office duties. Collecting medical history, medications, vitals and documenting each in the patient's chart. Seeking a fast learner willing to go above and beyond to ensure patients have a great experience. Seeking a bilingual Medical Assistant
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