As a Maintenance Technician I, you will be responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy effectively. You will also be responsible for helping the maintenance team with special projects.
The Maintenance Technician I is responsible for maintaining the overall condition of the property, including, but not limited to exteriors, common areas, vacant units, floor care, and trash removal, as well as for the property surrounding the building(s), including litter pick-up, janitorial duties, sidewalk clearing, and snow removal in a safe, attractive and comfortable condition. Performs preventative maintenance and corrective maintenance. Maintains relationships with current and prospective residents and any vendors working on site. The position reports to the Maintenance Supervisor (on properties with over 300 units) or the Property Manager (on properties with less than 300 units).
Responsibilities include but are not limited to:
• Clean/restore recently vacated apartment homes.
• Help maintain the cleanliness of the facility and grounds
• Change bulbs, locks/keys.
• Must be able to install or assist with the installation of appliances
• Exterior/ Interior painting and caulking, light drywall repair
• Ability to physically manage painting, pressure washing, blower breezeways, and parking lots
Effectively prepare vacant units for re-occupancy, including:
• Walkthrough upcoming or newly vacant units to forecast repairs.
• Walk completed units to create “punch” lists or quality control checklists.
• Assist with the removal of trash or belongings in vacant units.
• Perform quality control on all systems, appliances, and aesthetics (e.g., matching knobs, closet rods installed, blinds are the same color/style, etc.) to ensure the apartment meets move-in standards.
• Assist in prepping units for painting by performing breakdown and put-back of electric and switch plates and other items as assigned.
Assist with the diagnosis and assist with minor and routine maintenance/repair, as directed, involving, but not limited to:
• Electrical and plumbing (including water lines)
• A/C and heating systems (both electric and gas)
• Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, water heaters, etc.)
Aid with resident relation issues, including:
• Deliver resident notices throughout the property.
• Assist office staff in performing occupancy checks or investigating resident concerns.
• Maintain knowledge of make-ready and part inventory and inform Maintenance Technician Supervisor of needs.
• Assist in keeping make-ready supplies and parts well-stocked.
• Maintain accurate records regarding make-ready status and work-in-progress.
• Maintain cleanliness of uniform (if applicable), wear the badge (if applicable), and present a professional appearance.
• Assist in the organization and safety of the maintenance shop.
• Maintain essential control as per company/property policy.
Qualifications:
• One (1) year minimum of prior experience or related experience.
• Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.
Knowledge, skills, and abilities:
• Knowledge of apartment building maintenance.
• Knowledge and skilled in minor repairs and hand tool use.
• Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
• Knowledge and ability to operate power tools.
• Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.
• Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans.
• Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.
• Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.
• Ability to follow instructions and respond to management directives.
Grooming & Uniform
• Must maintain a neat, clean, and well-groomed appearance. Distinctive uniforms must be worn at all times while on duty.
Physical Demands
• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Push/Pull
Stand - C
Grasp - C
10 lbs or less - C
12 lbs or less - C
Walk - C
Reach Outward - C
11-20 lbs - C
13-25 lbs C
Manually Manipulate - C
Reach Above Shoulder - C
21-50 lbs - C
26-40 lbs - C
Sit - O
Speak - C
51-100 lbs - O
41-100 lbs O
Climb - C
Crawl - C
Over 100 lbs - N
Squat or Kneel - C
Bend - C
Other Physical Requirements:
Vision - C
Comfortable working with heights up to 25 feet.
Ability to wear Personal Protective Equipment (PPE) - Hearing Protection
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Work Environment
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
The information in your resume and application, including employment history, educational history, and credentials/certifications, are subject to verification.
Acknowledgment
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employee is expected to conduct all business following our Company Team Promises. Policies and procedures, employee handbook, and following Fair Housing laws(both federal and local), Americans with Disabilities Act, Fair Credit Reporting Act, OSHA, National Labor Relations Act, and all other laws of the multi-family industry.
As a Maintenance Technician I, you will be responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy effectively. You will also be responsible for helping the maintenance team with special projects.
The Maintenance Technician I is responsible for maintaining the overall condition of the property, including, but not limited to exteriors, common areas, vacant units, floor care, and trash removal, as well as for the property surrounding the building(s), including litter pick-up, janitorial duties, sidewalk clearing, and snow removal in a safe, attractive and comfortable condition. Performs preventative maintenance and corrective maintenance. Maintains relationships with current and prospective residents and any vendors working on site. The position reports to the Maintenance Supervisor (on properties with over 300 units) or the Property Manager (on properties with less than 300 units).
Responsibilities include but are not limited to:
• Clean/restore recently vacated apartment homes.
• Help maintain the cleanliness of the facility and grounds
• Change bulbs, locks/keys.
• Must be able to install or assist with the installation of appliances
• Exterior/ Interior painting and caulking, light drywall repair
• Ability to physically manage painting, pressure washing, blower breezeways, and parking lots
Effectively prepare vacant units for re-occupancy, including:
• Walkthrough upcoming or newly vacant units to forecast repairs.
• Walk completed units to create “punch” lists or quality control checklists.
• Assist with the removal of trash or belongings in vacant units.
• Perform quality control on all systems, appliances, and aesthetics (e.g., matching knobs, closet rods installed, blinds are the same color/style, etc.) to ensure the apartment meets move-in standards.
• Assist in prepping units for painting by performing breakdown and put-back of electric and switch plates and other items as assigned.
Assist with the diagnosis and assist with minor and routine maintenance/repair, as directed, involving, but not limited to:
• Electrical and plumbing (including water lines)
• A/C and heating systems (both electric and gas)
• Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, water heaters, etc.)
Aid with resident relation issues, including:
• Deliver resident notices throughout the property.
• Assist office staff in performing occupancy checks or investigating resident concerns.
• Maintain knowledge of make-ready and part inventory and inform Maintenance Technician Supervisor of needs.
• Assist in keeping make-ready supplies and parts well-stocked.
• Maintain accurate records regarding make-ready status and work-in-progress.
• Maintain cleanliness of uniform (if applicable), wear the badge (if applicable), and present a professional appearance.
• Assist in the organization and safety of the maintenance shop.
• Maintain essential control as per company/property policy.
Qualifications:
• One (1) year minimum of prior experience or related experience.
• Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.
Knowledge, skills, and abilities:
• Knowledge of apartment building maintenance.
• Knowledge and skilled in minor repairs and hand tool use.
• Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
• Knowledge and ability to operate power tools.
• Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.
• Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans.
• Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.
• Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.
• Ability to follow instructions and respond to management directives.
Grooming & Uniform
• Must maintain a neat, clean, and well-groomed appearance. Distinctive uniforms must be worn at all times while on duty.
Physical Demands
• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Push/Pull
Stand - C
Grasp - C
10 lbs or less - C
12 lbs or less - C
Walk - C
Reach Outward - C
11-20 lbs - C
13-25 lbs C
Manually Manipulate - C
Reach Above Shoulder - C
21-50 lbs - C
26-40 lbs - C
Sit - O
Speak - C
51-100 lbs - O
41-100 lbs O
Climb - C
Crawl - C
Over 100 lbs - N
Squat or Kneel - C
Bend - C
Other Physical Requirements:
Vision - C
Comfortable working with heights up to 25 feet.
Ability to wear Personal Protective Equipment (PPE) - Hearing Protection
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Work Environment
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
The information in your resume and application, including employment history, educational history, and credentials/certifications, are subject to verification.
Acknowledgment
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employee is expected to conduct all business following our Company Team Promises. Policies and procedures, employee handbook, and following Fair Housing laws(both federal and local), Americans with Disabilities Act, Fair Credit Reporting Act, OSHA, National Labor Relations Act, and all other laws of the multi-family industry.
Position Overview
The Millennia Companies is seeking a Custodian. The Custodian is responsible for the overall upkeep of the property’s public areas, common areas, exteriors, vacant units, model units, floor care, and trash removal. The Custodian also assists with litter pick-up, sidewalk cleaning, snow removal, and maintenance and cleaning duties. The position reports to the Maintenance Supervisor (on properties with over 300 units) or Property Manager (On properties with less than 300 units).
Essential Functions and Responsibilities
Read and carry out work orders and requests promptly, thoroughly, and efficiently.Carry out cleaning schedules and functions.Performs necessary inspections of exteriors, units, equipment, and systems to determine cleaning needed.Performs necessary inspections of grounds, parking, and fields to determine work needed.Perform a variety of groundskeeping functions.Record work, cleaning, and improvements performed.Inventory, care for and maintain cleaning products, equipment, materials, and other supplies owned by the property and/or the management company.Report unusual or extraordinary circumstances regarding the property or residents.Diagnose issues, replace, or repair parts, test and adjust, and report those and any unusual situations to proper supervision.Perform a variety of cleaning functions.Apply chemicals.Use a variety of hand and power tools in performing duties.Operate and comply with OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Maintain clean and orderly work areas.Maintain the required uniform and ensuring a professional appearance and courteous attitude at all times.Assume other duties and responsibilities as may be delegated.This position requires regular and predictable attendance as an essential function of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipmentAble to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Position Overview
We are seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
Interviews and screens prospective residents for occupancy.Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.Processes and monitors work orders.Processes and submits invoices for payment.Rent collection, receipting, prepares deposits using Onesite property management software.Submits required reports and maintains records according to company policy.Responsible for in-house monthly file audits.Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.Organizes and files all relevant reports, leases, and paperwork.Accepts service requests from residents and routes to maintenance for prompt processing.Ensure the completion of all recertification paperwork within its required deadline. Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Maintains a positive customer relations attitude.Physically inspects units and Community Knowledge of state and local landlord/tenant laws and applicable building codesExcellent communication skills in both verbal and writtenMust have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.Must be thorough, reliable, responsible, honest, organized, flexible and service-orientedMust be knowledgeable of all phases of leasing and resident retention.Secure lease renewals and recertifications each month.Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school diploma/GED required or 2+ years’ experience in residential leasing or property management.Excellent communication and time management skills.Experience with Microsoft Office (Word, Excel, and PowerPoint).Marketing, sales, or customer service experience required.Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSolid understanding of data analysis, budgeting, and business operations.Superior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Position Overview
As a Maintenance Technician I, you will be responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy effectively. You will also be responsible for helping the maintenance team with special projects. The Maintenance Technician I is responsible for maintaining the overall condition of the property, including, but not limited to exteriors, common areas, vacant units, floor care, and trash removal, as well as for the property surrounding the building(s), including litter pick-up, janitorial duties, sidewalk clearing, and snow removal in a safe, attractive, and comfortable condition. Performs preventative maintenance and corrective maintenance. Maintains relationships with current and prospective residents and any vendors working on site. The position reports to the Maintenance Supervisor (on properties with over 300 units) or the Property Manager (on properties with less than 300 units).
Essential Functions and Responsibilities
Clean/restore recently vacated apartment homes.Help maintain the cleanliness of the facility and grounds Change bulbs, locks/keys.Must be able to install or assist with the installation of appliances Exterior/ Interior painting and caulking, light drywall repair Ability to physically manage painting, pressure washing, blower breezeways, and parking lotsWalkthrough upcoming or newly vacant units to forecast repairs. Walk completed units to create “punch” lists or quality control checklists. Assist with the removal of trash or belongings in vacant units.Perform quality control on all systems, appliances, and aesthetics (e.g., matching knobs, closet rods installed, blinds are the same color/style, etc.) to ensure the apartment meets move-in standards.Assist in prepping units for painting by performing breakdown and put-back of electric and switch plates and other items as assigned.Assist with the diagnosis and assist with minor and routine maintenance/repair, as directed, involving, but not limited to: Electrical and plumbing (including water lines) A/C and heating systems (both electric and gas) Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, water heaters, etc.)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
One (1) year minimum of prior experience or related experience.Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSuperior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.Knowledge of apartment building maintenance.Knowledge and skilled in minor repairs and hand tool use. Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.Knowledge and ability to operate power tools.Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans. Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.Ability to follow instructions and respond to management directives.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.Able to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Position Overview
The Property Manager must demonstrate experience in effective property management for affordable programs. The Property Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement.
Essential Functions and Responsibilities
Foster an inclusive working environment.Promote growth by implementing training and development plans for employees.Ensure that employees have the necessary tools to be successful.Collect 100% of the rent every month. Manage delinquencies as appropriate.Maintain and increase occupancy. Maximize the rent potential of market-rate units.Maintain and process application waiting list.Resident selection and certification to ensure all required paperwork, financial & program. Eligibility is completed accurately and timely.Control expenses according to established budgets.Pass REAC and MOR inspections, as well as maintaining required housing and company quality standards.Conducts initial lease process with certification and annual re-certification for HUD and Tax Credit compliance.Ensures Section 8 and HUD regulations are adhered to.Plan and execute activities throughout the year, including parties, events, etc. Handle tenant complaints and emergencies promptly.Providing excellent customer service.Ensure work orders are created and processed promptly.Conduct unit inspections, including quarterly inspections.Ensuring that the property's curb appeal is impeccable.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
Three years’ experience with HUD Section 8 and LIHTC experience a plus Prior experience with REACS & MOR audits, preferredHousing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).Must be willing and able to travel. Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSolid understanding of budgeting, and business operations.Superior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Position Overview
As a Lead Maintenance Technician, you play a vital role as a team leader and team member, delegating, supervising, and directing the maintenance department's work while upholding our reputation and high customer service standards.
Leads the maintenance processes for maintaining multi-family residential apartment communities, including interior work (carpentry, plumbing, electrical, HVAC, masonry, and appliance repairs) and exterior work (repairing the physical structures of buildings, grounds, and amenities).
Duties and Responsibility:
Complete all service requests within one (1) business day, except in extraordinary circumstances. Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, amenities, and grounds.Complete make-ready work in vacant apartments, including debris removal, repairs & replacement, paint, lock and key rotation, and inspection.Coordinate and schedule housekeeping, carpet, and flooring repairs as needed in cooperation with the Community Manager. Ensure the maintenance shop is kept organized. Immediately resolve any conditions that appear unsafe and report areas of concern to Community Managers. Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience for the residents. Understands and follows Fair Housing practices and regulations.Education and/or experience:
Knowledge of electrical and mechanical aspects of appliance repair, HVAC troubleshooting, and repairs, fundamental understanding, and competency in electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems. Must be available to work in an “on-call” capacity related to our 24-hour routine maintenance guarantee. Individual AC Experience Required plus certification HVAC certification or achievement of HVAC certification.Grooming & Uniform
Must maintain a neat, clean, and well-groomed appearance. Distinctive uniforms must be worn at all times while on duty.Work Environment
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification.
Acknowledgment
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Overview
The Millennia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.
Essential Functions and Responsibilities
Responsible for filling occupancy Presenting properties and amenities in a positive light to prospective tenantsTracking all prospect leadsComplete all required paperwork and database documentation/entriesDemonstrate excellent customer service and professionalismAssist with all activities related to leasing apartments.Handle telephone calls, including retrieving messages and returning calls.Greet, pre-qualify, demonstrate, and follow up with prospectsSuccessfully overcome objections and practice closing techniquesConduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident.Handle and accurately complete all paperwork and reports associated with leasing activities.Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.Submit completed move-in files to Assistant Property ManagerNotify the Community Manager of all conditions that are unsafe or are areas of concern.Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.Place a strong emphasis on customer service in every action on the job.Assist Community Manager in other duties as deemed necessary by property circumstances or situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
1+ years prior market-rate apartment leasing management experience preferred.Extensive sales experience Excellent time management and multi-tasking skills.Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.Strong organizational skills with practical decision-making abilities.Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.Knowledge of accounting for collecting/tracking rents and posting to appropriate records.Minimum High School degree or GED equivalent preferredMulti-Family housing experience a plusOnesite experience a plus.Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Experience with Microsoft Office (Word, Excel, and PowerPoint).Marketing, sales, or customer service experience required.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSolid understanding of data analysis, budgeting, and business operations.Superior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Position Overview
The Millennia Companies seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
Interviews and screens prospective residents for occupancy.Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.Processes and monitors work orders.Processes and submits invoices for payment.Rent collection, receipting, prepares deposits using Onesite property management software.Submits required reports and maintains records according to company policy.Responsible for in-house monthly file audits.Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.Organizes and files all relevant reports, leases, and paperwork.Accepts service requests from residents and routes to maintenance for prompt processing.Ensure the completion of all recertification paperwork within its required deadline. Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.Maintains a positive customer relations attitude.Physically inspects units and Community Knowledge of state and local landlord/tenant laws and applicable building codesExcellent communication skills in both verbal and writtenMust have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.Must be thorough, reliable, responsible, honest, organized, flexible and service-orientedMust be knowledgeable of all phases of leasing and resident retention.Secure lease renewals and recertifications each month.Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school diploma/GED required or 2+ years’ experience in residential leasing or property management.Excellent communication and time management skills.Experience with Microsoft Office (Word, Excel, and PowerPoint).Marketing, sales, or customer service experience required.Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSolid understanding of data analysis, budgeting, and business operations.Superior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Position Overview
The Millennia Companies is seeking a Custodian. The Custodian is responsible for the overall upkeep of the property’s public areas, common areas, exteriors, vacant units, model units, floor care, and trash removal. The Custodian also assists with litter pick-up, sidewalk cleaning, snow removal, and maintenance and cleaning duties. The position reports to the Maintenance Supervisor (on properties with over 300 units) or Property Manager (On properties with less than 300 units).
Essential Functions and Responsibilities
Read and carry out work orders and requests promptly, thoroughly, and efficiently.Carry out cleaning schedules and functions.Performs necessary inspections of exteriors, units, equipment, and systems to determine cleaning needed.Performs necessary inspections of grounds, parking, and fields to determine work needed.Perform a variety of groundskeeping functions.Record work, cleaning, and improvements performed.Inventory, care for and maintain cleaning products, equipment, materials, and other supplies owned by the property and/or the management company.Report unusual or extraordinary circumstances regarding the property or residents.Diagnose issues, replace, or repair parts, test and adjust, and report those and any unusual situations to proper supervision.Perform a variety of cleaning functions.Apply chemicals.Use a variety of hand and power tools in performing duties.Operate and comply with OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Maintain clean and orderly work areas.Maintain the required uniform and ensuring a professional appearance and courteous attitude at all times.Assume other duties and responsibilities as may be delegated.This position requires regular and predictable attendance as an essential function of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school education or equivalent.One year of experience working in maintenance, custodial, or groundskeeping role in any industry preferred. Ability to read the English language sufficiently to understand written work orders and instructions is required.Possess basic troubleshooting skills and the ability to identify and repair defective system components.Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.Excellent communication skills are critical, including verbal and written.Must possess superior customer service, communication, and interpersonal abilities.Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting prioritiesSolid understanding of data analysis, budgeting, and business operations.Superior analytical and problem-solving capabilities.A strong strategic and business mindset.Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipmentAble to work independently or as a team member and support managers with special projects. Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
