Job DescriptionJob Description Benefits/PerksCompetitive CompensationGreat Work Environment
Job SummaryWe are seeking an Front Desk Office Assistant to join our team! As a Front Desk Office Assistant , you will handle a high call volume, direct calls, and handle customer questions. You will also contact customers to provide updates on their vehicles progress in the repair process. The ideal candidate has excellent customer service skills, experience working in an office environment prefer automotive but not required, and strong organizational skills.
Responsibilities Answer high call volume phones, assist customers with questions, and direct callsUpdate vehicle progress and communicate to customers repair status updates on a weekly basisProcess incoming paperwork, take photos of damaged vehicles and file paperworkMaintain records, either physical or electronic, of business transactionsQualificationsGreat customer service skillsStrong Communication SkillsStrong organizational and time management skillsFamiliarity with computer programs, such as Microsoft Office, CCC One
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