Summary of position:
To process title transfers include new plate, plate transfers, intransit out of state, export, dealer bought & sold transactions - as well as handle any problems with titles and to keep accurate records of all titles. To collect, correct and verify that all titled vehicles, motor homes, watercrafts, trailers, etc. are present and available before the auction. To be clear and respectful when informing customers about company policies. To kindly direct customers in next step in pick up process.
Schedule:
Saturdays 8AM-1:00 PM
Company Summary:
Repocast.com, a Miedema company, provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status, and base all such employment decisions upon the individuals qualifications and ability to perform the work assigned.
Qualifications & Requirements
Excellent customer service skills
High school Diploma
Ability to answer phones
Problem solver
Good verbal and written skills
Punctual
Organized
Dependable
Clear penmanship
Team player
Well spoken
Math proficiency
Computer skills (web browsers, MS Office, QuickBooks, email)
Recommended but not required
Title experience with vehicles or boats
Experience with Police book
Essential Job Functions:
Typical Title Based Duties
Type RD-180s/TR-11s/WR-11s accurately and complete title transfer processExplaining Plating Options to customer - New Plate, Plate Transfer, Intransit Plate, etcPlate Fee Calculator and adding plate fees to invoiceRunning Repeat offender searchGathering information from customer for each transaction - Drivers License, Proof of Insurance, etcCompleting paperwork with the customer, signing paperwork correctlyMaking necessary copies and submitting paperwork to Secretary of State for transfer.Look up Secretary of State Website and Vin #s when needed