Why This Role Matters
The LifeFile implementation is the company’s top strategic technology initiative. You will lead the migration from PK Compounder, customize LifeFile to support high-volume compounding workflows, and build the integrations and automation necessary to scale the business.
Long term, this role evolves into the senior systems authority for the enterprise — helping shape technology strategy across pharmacy operations, finance, sales, and corporate systems.
This is an opportunity to help design the future-state technology ecosystem of a growing healthcare organization.
What You’ll Do
Lead a High-Impact System Implementation:
· Own the end-to-end implementation of LifeFile
· Lead migration from PK Compounder, including data validation and cleanup
· Configure and customize LifeFile to improve pharmacy efficiency and scalability
· Serve as the internal subject matter expert on pharmacy systems during and after implementation
· Partner cross-functionally to support operational growth initiatives
Build Systems & Integrations
· Design, build, and maintain API integrations across internal systems and external partners
· Implement automation workflows and webhooks to eliminate manual processes
· Evaluate integration requests and determine the best technical solution
· Improve data flow, reporting accuracy, and system connectivity across the organization
Shape Enterprise Technology Strategy
· Evaluate current systems and identify opportunities for improvement and consolidation
· Maintain system architecture documentation and data flow maps
· Support future implementations including CRM, VoIP, ERP, and other operational systems
· Advise leadership on cloud vs. on-prem infrastructure decisions within a regulated healthcare environment
Support Compliance & IT Operations
· Help ensure systems align with HIPAA, SOC II, and cybersecurity standards
· Author IT SOPs, policies, and process documentation
· Lead annual IT risk assessments and access control management
· Partner with compliance and leadership teams on long-term governance and scalability
What We’re Looking For
Required Experience:
· 5+ years in systems administration, business systems, or IT operations
· Hands-on API integration and automation experience
· Experience leading a major system implementation and data migration
· Strong understanding of infrastructure fundamentals, networking, and cloud/on-prem architecture
· Experience working within HIPAA and/or SOC II environments
· Ability to communicate technical concepts clearly to non-technical stakeholders
Bonus Points For
· LifeFile implementation or customization experience
· PK Compounder migration experience
· Experience with pharmacy management systems
· Healthcare or regulated industry experience
· Experience supporting rapidly growing organizations
Who Thrives Here
You are someone who likes to build — not just coordinate.
You enjoy solving operational problems through technology, digging into systems, and owning outcomes from start to finish. You are equally comfortable writing documentation, troubleshooting integrations, cleaning migration data, and advising leadership on long-term systems strategy.
You want a role where your work directly impacts growth, efficiency, and the future direction of the company.
Compensation & Benefits
· Competitive base salary based on experience
· Health, dental, and vision insurance
· Competitive PTO policy
· Significant opportunity for growth into Senior Manager or Director-level leadership as the company scales
Company DescriptionMidwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.What We’re Looking For
Required Qualifications:
· 1–2 years of customer service, healthcare support, or call center experience
· Strong communication and problem-solving skills
· Ability to remain calm, professional, and solution-oriented in challenging situations
· High attention to detail and organizational skills
· Comfortable learning and navigating multiple software systems
· Proficiency with Microsoft Office and email platforms
· English fluency
· Ability to commute to Lenexa, KS
Preferred Qualifications:
· Healthcare or pharmacy customer service experience
· Experience with HubSpot, Zendesk, Freshdesk, or similar ticketing systems
· Familiarity with prescription workflows, insurance billing, GLP-1 medications, or HRT products
· Compounding pharmacy experience is a plus
What You’ll Do:
· Serve as the primary point of contact for patient and provider inquiries via phone, email, and text
· Assist with questions related to prescriptions, refills, billing, payments, shipping, and order status
· Troubleshoot provider portal access and system issues
· Manage and document customer support tickets in HubSpot Service Hub
· Coordinate with pharmacy operations, billing, and account management teams to resolve issues quickly and accurately
· Follow HIPAA guidelines and maintain confidentiality of patient information at all times
· Escalate compliance concerns or sensitive issues appropriately
· Support a positive patient and provider experience through clear communication and follow-through
Position Details
· Full-time, on-site position
· Location: Lenexa, KS
· Schedule: Monday–Friday, standard business hours (day shift)
Why Join MWC?
At MWC, every interaction matters. We’re looking for team members who care deeply about helping patients and providers while maintaining accuracy, professionalism, and compliance in everything they do. If you enjoy solving problems, supporting people, and being part of a collaborative healthcare team, we’d love to hear from you.
All offers of employment are contingent upon successful completion of a background check and drug screening in accordance with applicable laws and pharmacy regulations.
Company DescriptionMidwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.MWC is looking for a hands-on Marketing Manager to lead and grow our marketing efforts across digital, brand, and lead generation initiatives. This role will own marketing strategy execution, strengthen brand presence, and help drive business growth across multiple service lines, including healthcare, telehealth, and wellness-related channels.
What You’ll Do
· Develop and execute marketing campaigns across digital, social, email, and paid channels
· Manage and grow brand presence across website, social media, and marketing materials
· Oversee SEO/SEM, Google Ads, Meta Ads, email marketing, and lead generation efforts
· Create and manage content calendars, campaigns, and marketing collateral
· Track campaign performance, KPIs, and ROI reporting
· Coordinate with leadership, vendors, and creative partners to support company growth
· Support community outreach, events, and business development initiatives
What We’re Looking For
· Bachelor’s degree in Marketing, Communications, Business, or related field
· 4+ years of marketing experience, including leadership or project ownership
· Experience with Google Ads, Meta Ads, email platforms, and social media marketing
· Strong understanding of SEO, CMS platforms (WordPress or similar), and digital analytics
· Experience with CRM and marketing automation tools (HubSpot)
· Excellent communication, organization, and project management skills
· Self-starter with a creative and data-driven mindset
Preferred Experience
· Healthcare, professional services, or B2B marketing background
· Canva, Adobe Creative Suite, photography, or video skills
Why Join MWC?
· Opportunity to build and shape the marketing function
· Collaborative and growing company culture
· High-impact role with leadership visibility
· Competitive compensation based on experience
Company DescriptionMidwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.Required:
Strongly Preferred:
Key Attributes:
Required:
• Active Registered Nurse (RN) or Nurse Practitioner (NP) license in good standing
• 5+ years of progressive management or supervisory experience in a healthcare setting
• Demonstrated experience in infusion therapy or infusion nursing; experience with GLP-1 infusion or
functional medicine infusion a significant plus
• Proven ability to supervise and hold accountable multi-disciplinary teams across different functional roles
• Strong HR and personnel management skills, including performance management, corrective action, and
documentation
• Ability to enforce policies and procedures consistently and professionally
• Ability to commute to / relocate to Lenexa, KS 66215
Strongly Preferred:
• BSN or higher nursing degree; healthcare administration credential or MBA a plus
• Prior experience in a pharmacy, clinic, or other regulated healthcare environment
• Familiarity with GLP-1, BHRT, or compounding pharmacy operations a plus
• Experience managing staff across multiple departments or functional areas simultaneously
• Comfort working in a fast-paced, growth-stage environment with evolving processes
Key Attributes:
• Compliance-forward — defaults to regulatory adherence in all decision-making
• Operationally driven — thrives on building and optimizing systems, workflows, and teams
• Self-starter — does not require constant direction; proactively identifies and solves problems
• Clinically credentialed — brings RN or NP credential and infusion experience that lend credibility and
context across all pharmacy departments
• Accountable — owns outcomes, escalates appropriately, does not deflect
• Positive energy — leads by example with a solution-oriented, team-first approach
• Process builder — creates structure where none exists; documents as standard practice
• Patient safety-oriented — understands that operational discipline, compliance, and quality assurance in
a compounding pharmacy are inseparable from the quality of care patients receive
Work Location & Logistics:
• Full-time on-site position — Lenexa, KS 66215
• Day shift; flexibility to support staggered and/or weekend shifts as operational needs require
• Must be local prior to starting work (within a one-hour daily commute to Lenexa, KS 66215)
Company DescriptionMidwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.Required:
• Doctor of Pharmacy (PharmD) degree from an accredited institution
• Active, unrestricted pharmacist license in the State of Kansas
• Strong attention to detail and commitment to patient safety
• Excellent communication skills
• Ability to commute to or relocate to Lenexa, KS
• English fluency (required)
Strongly Preferred:
• Experience in a compounding pharmacy environment (sterile and/or non-sterile)
• Knowledge of GLP-1 medications, hormone replacement therapy, and functional
medicine
• Prior experience in a verification-focused pharmacist role
• Experience with pharmacy management systems such as Pestle Rx, Compounder Rx, or
similar platforms
• Immunization certification
Key Attributes:
• Compliance-Forward: Approaches every task with regulatory awareness and a commitment to
doing things the right way, even when processes are not yet formally documented.
• Self-Starter: Takes initiative without waiting for explicit direction. Identifies gaps and works
proactively to address them.
• Quick Learner: Rapidly adapts to new systems (Pestle Rx, Compounder Rx, Lifefile) and
evolving workflows.
• Fluidity & Adaptability: Comfortable operating in an environment that is still taking shape.
Embraces change rather than resisting it.
• Accountability: Takes ownership of their work and accepts responsibility for outcomes. Does
not deflect or make excuses.
• Positive Energy & Engagement: Contributes to a constructive team environment during a
period of significant organizational change.
• Process Builder: Willing and able to contribute to the development of SOPs, workflows, and
best practices as the pharmacy evolves into a fully compliant enterprise.
Training & Onboarding:
The PV2 Verification Pharmacist will undergo an initial training period. Training will cover:
• Verification workflow and standard operating procedures
• System training on Pestle Rx, Compounder Rx, and Lifefile
• Pharmacy-specific protocols for GLP-1, HRT, and functional medicine compounding
• Compliance expectations and reporting procedures
• Quality assurance processes
Work Location & Logistics:
• Part-time, onsite position — Lenexa, KS 66215
• Scheduled days: Wednesdays and Thursdays, 9:00 AM – 5:00 PM
• Up to 20 hours per week
• Day shift (required)
• Must be local or able to commute to Lenexa, KS 66215 prior to starting work
Company DescriptionMidwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.