Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Property Claims Representative Responsibilities
Investigate, evaluate and control property and casualty claims under general supervision.
Maintain moderate knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages.
Maintain moderate knowledge of farm machinery, livestock and home furnishings.
Property Claims Representative Qualifications
Required
Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
Minimum one to three years property and/or liability claims handling experience required.
Knowledge of insurance contracts written by the companies required.
Knowledge of company and divisional policies and procedures required.
Must possess outstanding listening and superior customer service skills.
Knowledge of estimating systems and construction requirements and methods required.
Must have access to high speed Internet at home if position is field-based.
Must be able to live within a defined territory.
Must possess a valid driver license with an acceptable driving record.
Preferred:
Designations in INS, AIC, CPCU and/or similar professional insurance designation preferred.
Notes: This is a work from home position primarily covering these Michigan counties: Livingston, Oakland, Macomb, St. Clair.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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Read LessCommercial Property Insurance Assessor Objective
The Commercial Property Insurance Assessor plays a critical role in the underwriting process by evaluating commercial property risks and providing professional assessments that support informed coverage decisions. This position conducts on-site and virtual property evaluations, analyzes complex risk exposures, and delivers comprehensive reports that align with underwriting guidelines, regulatory requirements, and loss prevention objectives. The role requires sound judgment, technical expertise, and effective communication with internal and external stakeholders.
Commercial Property Insurance Assessor Responsibilities
Perform professional risk assessments of commercial, industrial, and specialty properties to evaluate insurability and overall exposure.
Analyze building construction, occupancy, fire protection systems, operational practices, and maintenance standards to determine risk quality.
Identify and evaluate potential loss exposures, including fire, liability, theft, environmental, and structural risks.
Document findings through detailed narratives, photography, and data analysis to support underwriting and pricing decisions.
Commercial Property Insurance Assessor Qualifications
Required
Bachelor's degree (or equivalent experience) in risk management, construction management, engineering, or a related field required or equivalent experience may be considered.
2-3 years of experience in commercial property inspection, risk assessment, construction, engineering, or commercial insurance.
Working knowledge of building systems, fire protection equipment, and applicable safety and regulatory standards (e.g., NFPA, OSHA).
Strong analytical, observational, and professional report-writing skills.
Proficiency with inspection software, mobile data collection tools, and Microsoft Office applications.
Demonstrated ability to manage multiple assignments, prioritize workload, and meet reporting deadlines.
Valid driver's license with reliable transportation.
Note: This is a Hybrid position working four days in the field, and one day in the Farm Bureau Home Office (located in Lansing, Michigan) to document inspections.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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Read LessManaging Partner - Northen Region Objective
To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer development, and profitable operations.
Managing Partner - Northen Region Responsibilities
Select, recruit, hire, coach, field train, and manage agents to achieve partnership and corporate multiple line business plan objectives. Utilize and follow established company procedures and pre-contract development to acquire and prepare potential candidates for agent status. Recruit for net growth and stability in partnership manpower.
Select and recruit agent candidates according to established recruiting guidelines. Recommend to the Senior Sales Director the appointment of new agents. Utilize multiple methods of education and development including demonstration, review, observation and ongoing evaluation, both in the field and in the office.
Prepare, monitor and measure partnership business plan, incentives and education aimed at developing profitability, persistency and real policy growth.
Managing Partner - Northen Region Qualifications
Required
Bachelor's degree required.
Active license(s) in NASD Series 6 and 63, etc. preferred. Memberships in GAMA and NAIFA required.
Preferred
Minimum five years' experience in insurance marketing and sales preferred.
Management experience in addition to a background in and knowledge of insurance and business plan development and implementation preferred.
Designation(s) in CLU, ChFC, CPCU, LIC, CIC, etc. preferred.
Note - This is a work from home position primarily covering these Michigan counties: Alcona, Alpena, Antrim, Arenac, Benzie, Charlevoix, Cheboygan, Clare, Crawford, Emmet, Gladwin, Grand Traverse, Iosco, Kalkaska, Lake, Leelanau, Manistee, Mason, Missaukee, Montmorency, Ogemaw, Osceola, Oscoda, Otsego, Presque Isle, Roscommon, Wexford, and all of the Upper Peninsula.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
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Read LessUnderwriting Support Specialist - GLAIC Objective
To provide comprehensive underwriting, processing, marketing, and technical support for Great Lakes Agribusiness Insurance Company (GLAIC) products. To quote new and existing policies, processing transactions, and working closely with GLAIC Underwriters to support risk evaluation and decision-making. To serve as a primary support and processing resource, exercises limited underwriting authority within established guidelines, and acts as a marketing and technical resource for agents and internal partners. To deliver outstanding customer service that consistently goes above and beyond expectations. Until GLAIC volume increases, this position will function as a hybrid processor, supporting both GLAIC and Farm Bureau policies
Underwriting Support Specialist - GLAIC Responsibilities
Acquire and maintain in-depth product, underwriting, and technical knowledge of GLAIC coverage forms, endorsements, underwriting guidelines, and systems.
Quote new GLAIC policies and re-quote existing policies accurately and timely, ensuring adherence to underwriting guidelines and service standards.
Process underwriting and agency transactions within assigned authority, including but not limited to new business, renewals, endorsements, cancellations, and rewrites.
Work closely with GLAIC Underwriters to support underwriting decisions, prepare files for review, identify risks requiring underwriter approval, and follow through on required actions.
Exercise limited underwriting authority within defined guidelines and escalate risks outside of authority appropriately.
Underwriting Support Specialist - GLAIC Qualifications
Required
High school diploma or equivalent required.
Associate in General Insurance (AINS), Associate in Personal Insurance (API), Associate in Commercial Underwriting (AU), or AAIC Ag Advisor designation required, or must be completed within 24 months of hire.
Preferred
Associate's degree preferred.
Minimum two years' experience in insurance environment preferred.
Insurance rating experience preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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Read LessClaims Quality & Training Specialist Objective
To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and processes meet business requirements. To develop, administer and perform examinations on auditable activities. To support all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed. To monitor and report on vendor performance. To utilize analytics to measure, evaluate, and improve functions. To work with Claims division managers to develop best practices guidelines to drive quality and consistency.
Claims Quality & Training Specialist Responsibilities
Act as a resource for work relating to the implementation of any claims program or process. Implement standards for production, productivity, quality, and customer-experience. Identify and resolve problems. Determine system improvements and implement change.
Develop engaging and informative training materials, online courses, videos, and job-aids.
Assist with content development and maintenance by collaborating with teammates and content area experts to ensure training material is current and accurate. Monitor updates to policies and systems and recognize when updates need to be made to training materials.
Analyze performance and training challenges to determine business goals, gaps between desired and actual results, and implement improvement methods
Act as an organizational change management champion for the Claims division, with an emphasis on training, adaptation and accountability.
Claims Quality & Training Specialist Qualifications
Required
Bachelor's degree in accounting, finance, insurance or other related major required, or equivalent experience may be considered.
An AIC or CPCU or other insurance designation earned or pursuing required.
Five years Insurance Claims experience required.
Computer usage and proven skills in Microsoft Office required.
Proven knowledge of claims procedures, audit processes, insurance policy coverages and legal defense.
Effective writing, keyboarding, telephone and analytical skills required.
Must have excellent communication, customer service and strong leadership skills, and ability to deal with people of all levels in all divisions.
Must have access to high-speed Internet at home.
Must possess a valid driver license with an acceptable driving record.
Preferred
Teaching skill for claims technical training preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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