M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Provides assistance to the home buyer in selecting interior and exterior options to enhance the personalization of the home building process.
Duties and Responsibilities
Facilitates the following customer appointments:Presale Previews – Conducts tour and overview of options for prospective buyersProvides assistance and specific product information to new home buyers during “browsing time” (after Preview and/or prior to Color Session).Prepares and reviews initial Color Selection Sheets; prepares Change Orders as required; verifies accuracy of information and pricing prior to submitting to Sales Admin for processing.Confirms exterior color selections of adjacent homes to ensure color selections are not duplicated. Coordinates selections/options for “Inventory/Spec” homes and submits Color Selection Sheets by specific deadline to ensure building process is not delayed.Researches and provides information on selections to subcontractors and appropriate Company representatives.Maintains samples in a workable and organized manner.Performs a variety of administrative duties including setting appointments.Enters data and makes updates in the Envision system.Troubleshoots and resolves customer construction issues that relate to design selections.Assists with day-to-day operations in the absence of the Design Center Manager.Assists with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
Bachelor’s degree (B.A. or B.S.) with at least one year of relevant course study including seminars and workshop combined with a minimum of one year of related experience and/or training; general knowledge of home building industry relative to designs and color coordination.
Skills and Abilities:
Strong customer service-oriented personality and ability to work well with others for interaction with a variety of people inside and outside of the organization.Good verbal and written communication and organization skills as well as detail-oriented aptitude to provide accurate information.Design background preferred with general knowledge of blueprint and plot map reading to assist in the selection process. Proficient in Microsoft Office programs, including Word and Excel.Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Supervises and coordinates the on-site construction activities for assigned subdivision. Monitors the completion of each construction phase through coordination, scheduling, and inspection of each home. Ensures quality craftsmanship and customer satisfaction in accordance with Company goals and objectives.
Weekly Rate: $1,190.00 - $2,020.00 per week. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.
This position is eligible for a quarterly bonus at the discretion of management, based upon considerations that include the division’s and candidate’s overall performance.
Duties and Responsibilities:
Assists in budgeting time requirements to complete each phase of construction and meet deadlines by scheduling subcontractor work and deliveries; coordinating and monitoring progress of work; completion and closing dates.Acts as liaisons between operations, subcontractors, and vendors; supervises and monitors work of subcontractors; provides follow up to ensure completion of work and accurate, timely deliveries.Reviews, on a daily basis, the production of homes via inspections during various construction phases to ensure quality control; monitors progress including delivery and use of materials, supplies, tools, machinery, equipment, and vehicles. Reviews and analyzes site plans and blueprints in order to monitor and ensure compliance with plan specifications. Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase to maintain customer satisfaction; completes finishing and warranty work as required.Assists in the control of production costs through review and approval of time sheets, production and service invoices, delivery, and inspection sheets. Confers with appropriate individuals to monitor and track costs to avoid overruns.Provides and applies appropriate training methods and standards to subordinates and subcontractors; monitors and enforces safety and Company policy compliance.Directly supervises subordinates and assists in the supervision of subcontractors. Carries out supervisory responsibilities in accordance with Company policies and procedures.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
High school graduate with at least one year of relevant course study including workshops and seminars in construction management techniques combined with at least four years or related experience; related supervisory experience; and a good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction process.
Skills and Abilities:
Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Decisiveness, decision-making and problem-solving abilities to select among alternative courses of action within budget limitations. Customer-service oriented with good interpersonal skills, good verbal and written communication skills for interaction with a variety of people inside and outside the organization. Good maintenance and carpentry skills; blueprint reading; use of hand and power tools.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary: Supervises and coordinates the on-site construction activities for assigned subdivision. Monitors the completion of each construction phase through coordination, scheduling, and inspection of each home. Ensures quality craftsmanship and customer satisfaction in accordance with Company goals and objectives.
Duties and Responsibilities:
Assists in budgeting time requirements to complete each phase of construction and meet deadlines by scheduling subcontractor work and deliveries; coordinating and monitoring progress of work; completion and closing dates.Acts as liaisons between operations, subcontractors, and vendors; supervises and monitors work of subcontractors; provides follow up to ensure completion of work and accurate, timely deliveries.Reviews, on a daily basis, the production of homes via inspections during various construction phases to ensure quality control; monitors progress including delivery and use of materials, supplies, tools, machinery, equipment, and vehicles. Reviews and analyzes site plans and blueprints in order to monitor and ensure compliance with plan specifications. Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase to maintain customer satisfaction; completes finishing and warranty work as required.Assists in the control of production costs through review and approval of time sheets, production and service invoices, delivery, and inspection sheets. Confers with appropriate individuals to monitor and track costs to avoid overruns.Provides and applies appropriate training methods and standards to subordinates and subcontractors; monitors and enforces safety and Company policy compliance.Directly supervises subordinates and assists in the supervision of subcontractors. Carries out supervisory responsibilities in accordance with Company policies and procedures.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
Must have a minimum of four years previous new home construction management experience
High school graduate with at least one year of relevant course study including workshops and seminars in construction management techniques combined with at least four years or related experience; related supervisory experience; and a good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction process.
Skills and Abilities:
Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Decisiveness, decision-making and problem-solving abilities to select among alternative courses of action within budget limitations. Customer-service oriented with good interpersonal skills, good verbal and written communication skills for interaction with a variety of people inside and outside the organization. Good maintenance and carpentry skills; blueprint reading; use of hand and power tools.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary: Supervises and coordinates the on-site construction activities for assigned subdivision. Monitors the completion of each construction phase through coordination, scheduling, and inspection of each home. Ensures quality craftsmanship and customer satisfaction in accordance with Company goals and objectives.
Duties and Responsibilities:
Assists in budgeting time requirements to complete each phase of construction and meet deadlines by scheduling subcontractor work and deliveries; coordinating and monitoring progress of work; completion and closing dates.Acts as liaisons between operations, subcontractors, and vendors; supervises and monitors work of subcontractors; provides follow up to ensure completion of work and accurate, timely deliveries.Reviews, on a daily basis, the production of homes via inspections during various construction phases to ensure quality control; monitors progress including delivery and use of materials, supplies, tools, machinery, equipment, and vehicles. Reviews and analyzes site plans and blueprints in order to monitor and ensure compliance with plan specifications. Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase to maintain customer satisfaction; completes finishing and warranty work as required.Assists in the control of production costs through review and approval of time sheets, production and service invoices, delivery, and inspection sheets. Confers with appropriate individuals to monitor and track costs to avoid overruns.Provides and applies appropriate training methods and standards to subordinates and subcontractors; monitors and enforces safety and Company policy compliance.Directly supervises subordinates and assists in the supervision of subcontractors. Carries out supervisory responsibilities in accordance with Company policies and procedures.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
High school graduate with at least one year of relevant course study including workshops and seminars in construction management techniques combined with at least four years or related experience; related supervisory experience; and a good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction process.
Skills and Abilities:
Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Decisiveness, decision-making and problem-solving abilities to select among alternative courses of action within budget limitations. Customer-service oriented with good interpersonal skills, good verbal and written communication skills for interaction with a variety of people inside and outside the organization. Good maintenance and carpentry skills; blueprint reading; use of hand and power tools.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary: Supervises and coordinates the on-site construction activities for assigned subdivision. Monitors the completion of each construction phase through coordination, scheduling, and inspection of each home. Ensures quality craftsmanship and customer satisfaction in accordance with Company goals and objectives.
Duties and Responsibilities:
Assists in budgeting time requirements to complete each phase of construction and meet deadlines by scheduling subcontractor work and deliveries; coordinating and monitoring progress of work; completion and closing dates.Acts as liaisons between operations, subcontractors, and vendors; supervises and monitors work of subcontractors; provides follow up to ensure completion of work and accurate, timely deliveries.Reviews, on a daily basis, the production of homes via inspections during various construction phases to ensure quality control; monitors progress including delivery and use of materials, supplies, tools, machinery, equipment, and vehicles. Reviews and analyzes site plans and blueprints in order to monitor and ensure compliance with plan specifications. Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase to maintain customer satisfaction; completes finishing and warranty work as required.Assists in the control of production costs through review and approval of time sheets, production and service invoices, delivery, and inspection sheets. Confers with appropriate individuals to monitor and track costs to avoid overruns.Provides and applies appropriate training methods and standards to subordinates and subcontractors; monitors and enforces safety and Company policy compliance.Directly supervises subordinates and assists in the supervision of subcontractors. Carries out supervisory responsibilities in accordance with Company policies and procedures.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
High school graduate with at least one year of relevant course study including workshops and seminars in construction management techniques combined with at least four years or related experience; related supervisory experience; and a good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction process.
Skills and Abilities:
Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Decisiveness, decision-making and problem-solving abilities to select among alternative courses of action within budget limitations. Customer-service oriented with good interpersonal skills, good verbal and written communication skills for interaction with a variety of people inside and outside the organization. Good maintenance and carpentry skills; blueprint reading; use of hand and power tools.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary
Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.
Duties and Responsibilities
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards. May complete work orders required to meet customer needs; provides problem solving on-site.Contacts and schedules appropriate subcontractors to perform work as required.Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status. Directs and supervises subcontractors to improve efficiency and workflow.Maintains service vehicle inventories including appropriate materials and equipment.Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.Assist in special projects as requested and perform additional duties as required.Requirements
Minimum Education/Experience
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
Skills
Proficient in using computers and various software applicationsWritten & verbal communicationCustomer ServiceWork Conditions
Some exposure to undesirable environmental conditions with minimal health and safety risks. May at times require use of appropriate equipment and precautions.Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Supervises and coordinates the on-site construction activities for assigned subdivision. Monitors the completion of each construction phase through coordination, scheduling, and inspection of each home. Ensures quality craftsmanship and customer satisfaction in accordance with Company goals and objectives.
Duties and Responsibilities:
Assists in budgeting time requirements to complete each phase of construction and meet deadlines by scheduling subcontractor work and deliveries; coordinating and monitoring progress of work; completion and closing dates.Acts as liaisons between operations, subcontractors, and vendors; supervises and monitors work of subcontractors; provides follow up to ensure completion of work and accurate, timely deliveries.Reviews, on a daily basis, the production of homes via inspections during various construction phases to ensure quality control; monitors progress including delivery and use of materials, supplies, tools, machinery, equipment, and vehicles. Reviews and analyzes site plans and blueprints in order to monitor and ensure compliance with plan specifications. Conducts pre-construction and pre-settlement meetings with home buyer; resolves customer service issues and production problems during construction phase to maintain customer satisfaction; completes finishing and warranty work as required.Assists in the control of production costs through review and approval of time sheets, production and service invoices, delivery, and inspection sheets. Confers with appropriate individuals to monitor and track costs to avoid overruns.Provides and applies appropriate training methods and standards to subordinates and subcontractors; monitors and enforces safety and Company policy compliance.Directly supervises subordinates and assists in the supervision of subcontractors. Carries out supervisory responsibilities in accordance with Company policies and procedures.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
High school graduate with at least one year of relevant course study including workshops and seminars in construction management techniques combined with at least four years or related experience; related supervisory experience; and a good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction process.
Skills and Abilities:
Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Decisiveness, decision-making and problem-solving abilities to select among alternative courses of action within budget limitations. Customer-service oriented with good interpersonal skills, good verbal and written communication skills for interaction with a variety of people inside and outside the organization. Good maintenance and carpentry skills; blueprint reading; use of hand and power tools.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
Weekly Rate: $1,075.00 - $2,200.00 per week. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.
This position is eligible for a quarterly bonus at the discretion of management, based upon considerations that include the division’s and candidate’s overall performance.
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Learns, practices and develops essential skills in construction techniques and supervision under the guidance of one or more Construction Managers and/or a Construction Area Manager. Develops construction superintendent skills by assisting the Construction Manager in coordinating the on-site construction activities for assigned subdivisions. Assists the Construction Manager in monitoring the completion of each construction phase through performing inspections, scheduling and coordination of activities as directed by the construction superintendent.
Duties and Responsibilities
Oversee the Quality Control Inspection (QCI) process with Construction and Customer Care staff and assures 100% complete homes at delivery.Act as a Liaison between Operations, Construction, Customer Care and other external agencies to ensure completion of job duties and prevention of current and future service issues.Assure construction materials and workmanship is of highest value and quality available and result in reduction of future service issues.Acts as a liaison between construction and sales to coordinate quality assurance initiatives.Performs quality inspections at various stages of the construction process to ensure quality standards are being met.Trains and learns M/I Homes Construction Process through the performance of tasks and activities related to all construction phases, including, but not limited to:Attending/participating in the key formal and informal builder/homeowner construction process meetings including but not limited to: Buyer Builder Conference, New Home OrientationAssisting in the inspection of assigned homes in different phases of construction to monitor work flow, quality and completionReviewing and verifying blueprints to ensure accuracy.Assisting in scheduling subcontractors and monitoring completion of work as required including delivery and use of materials, supplies, tools, machinery and equipment.Acts as liaison between subcontractors and construction management staff by monitoring work quality and progress of subcontractors and reporting issues and problems arising from inspections.Performing minor repairs including paint touch-up, caulking, trim, checking appliances and minor installations prior to pre-settlement inspections.Communicating with home owners relative to questions and concerns; analyzes problems and provides assistance in resolving customer-service issues by suggesting to superintendent appropriate measures to maintain customer satisfaction.Trains and learns other key M/I Homes processes and how they are directly linked to / impacted by the phases of the Construction Process included but not limited to: WarrantyCustomer Care Sales & Design Center MIFC/MITAbility to act on behalf of construction superintendent in the event of his/her absence.Monitors and enforces safety and Company policy compliance.Ensures a clean, safe work environment to include the removal of debris from common areas and the cleanliness of homes.Assist with special projects as requested and perform additional duties as required.Requirements
Minimum Education Experience:
Bachelor’s or Associates degree in Construction Management preferred or at least three years of related work experience and/or training; good knowledge and understanding of the home building industry within scope of building codes, regulations and construction processes.
Skills and Abilities:
Must have knowledge of construction skills including carpentry; reading blueprints; use of hand and power tools and possess a both a technical and mechanical aptitude. Customer-service oriented with good verbal and written communication skills. Position is required to interact with a variety of people including customers, vendors, and employees from other departments. Must be adaptable and have the flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Must possess decision-making and problem-solving abilities to select among alternative courses of action within budget limitations; detail-oriented for time management effectiveness. A working knowledge of Outlook and Build Pro is a plus.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental and vision insurance, company paid life and disability insurance, optional supplemental life insurance, Health Savings Accounts and Flexible Spending Accounts, paid time off (PTO) and paid holidays, paid parental leave, traditional and Roth 401(k) options, a profit sharing plan, an employee stock purchase plan, an employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary
Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.
Duties and Responsibilities
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards. May complete work orders required to meet customer needs; provides problem solving on-site.Contacts and schedules appropriate subcontractors to perform work as required.Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and keeps customers apprised of work order status. Directs and supervises subcontractors to improve efficiency and workflow.Maintains service vehicle inventories including appropriate materials and equipment.Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.Assist in special projects as requested and perform additional duties as required.Requirements
Minimum Education/Experience
High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
Skills
Proficient in using computers and various software applicationsWritten & verbal communicationCustomer ServiceWork Conditions
Some exposure to undesirable environmental conditions with minimal health and safety risks. May at times require use of appropriate equipment and precautions.Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND789
Read LessM/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary:
Learns, practices, and develops essential skills in construction techniques and supervision under the guidance of one or more Construction Managers and/or a Construction Area Manager. Develops construction superintendent skills by assisting the Construction Manager in coordinating the on-site construction activities for assigned subdivisions. Assists the Construction Manager in monitoring the completion of each construction phase through performing inspections, scheduling and coordination of activities as directed by the construction superintendent.
Duties and Responsibilities:
Trains and learns M/I Homes Construction Process through the performance of tasks and activities related to all construction phases, including, but not limited to:Attending/participating in the key formal and informal builder/homeowner construction process meetings including but not limited to: Buyer Builder Conference, New Home OrientationAssisting in the inspection of assigned homes in different phases of construction to monitor workflow, quality, and completionReviewing and verifying blueprints to ensure accuracy.Assisting in scheduling subcontractors and monitoring completion of work as required including delivery and use of materials, supplies, tools, machinery, and equipment.Acts as liaison between subcontractors and construction management staff by monitoring work quality and progress of subcontractors and reporting issues and problems arising from inspections.Performing minor repairs including paint touch-up, caulking, trim, checking appliances and minor installations prior to pre-settlement inspections.Communicating with homeowners relative to questions and concerns; analyzes problems and aids in resolving customer-service issues by suggesting to superintendent appropriate measures to maintain customer satisfaction.Trains and learns other key M/I Homes processes and how they are directly linked to / impacted by the phases of the Construction Process included but not limited to: WarrantyCustomer Care Sales & Design Center MIFC/MITAbility to act on behalf of construction superintendent in the event of his/her absence.Monitors and enforces safety and Company policy compliance.Ensures a clean, safe work environment to include the removal of debris from common areas and the cleanliness of homes.Assist with special projects as requested and perform additional duties as required.Requirements
Bachelor’s or Associates degree in Construction Management preferred or at least three years of related work experience and/or training; good knowledge and understanding of the home building industry within scope of building codes, regulations, and construction processes.
Skills and Abilities:
Must have knowledge of construction skills including carpentry; reading blueprints; use of hand and power tools and possess a both a technical and mechanical aptitude. Customer-service oriented with good verbal and written communication skills. Position is required to interact with a variety of people including customers, vendors, and employees from other departments. Must be adaptable and have the flexibility to work effectively in a fast-paced environment with ability to coordinate several activities simultaneously. Must possess decision-making and problem-solving abilities to select among alternative courses of action within budget limitations; detail-oriented for time management effectiveness. A working knowledge of Outlook and Build Pro is a plus.
Work Conditions:
Exposure to undesirable environmental conditions as well as some health and safety risks. Appropriate equipment and precautions required. Travel demands which require possession of a valid driver’s license.
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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