Field Service Engineer II
Company Overview
At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we're building the future we all aspire to - making net zero a reality.
Role Overview
The Field Service Engineer II role is a mid-level field position that provides engineering support for both scheduled and emergent maintenance activities to customer power generation sites across the Americas. This position applies field service engineering techniques and procedures in the installation, modification, maintenance, repair, and troubleshooting of gas turbines, steam turbines, valves, generators, and associated auxiliary equipment. Individuals holding this role are fully dispatchable Field Service Engineers, which will require heavy domestic and international travel both during outage seasons and in support of customer meetings and other initiatives during the off-season.
Key Responsibilities
Demonstrates Mitsubishi Power core competencies: action-oriented, change champion, customer-focused, committed to developing self and others, and strong sense of ownership.
Lead and direct on-site work for the installation, repair, analysis, and operation of customer turbomachinery equipment, including gas and steam turbines, generators, exciters, and auxiliary systems.
Serve as a floor engineer during minor and major turbine outages on OEM and non-OEM equipment, making component-level technical decisions based on established engineering practices.
Plan, coordinate, and supervise outage maintenance activities, including directing supervisors, specialists, subcontractors, and assigning work to site personnel.
Provide technical field expertise and turbine interface support to customers, management, engineers, and suppliers; resolve technical and scope-related issues.
Interface directly with customer personnel to coordinate work execution, communicate progress, and ensure customer expectations are met.
Interpret and apply drawings, work scopes, schedules, and technical documentation to support outage execution, change management, and closeout.
Perform component-level outage planning, including vendor coordination, work package development, scheduling, and identification and tracking of extra work.
Prepare, review, and submit accurate field service documentation and reports, including status updates, turnover packages, expense reports, and component-level outage reports.
Provide on-the-job training, mentoring, and technical guidance to team members while supporting departmental and company objectives.
Heavy overnight travel (at least 70%) by land and/or air.
Able to work long hours for long periods of time.
Requirements
Bachelor of Science degree in Engineering or Engineering Technology from a four-year college or university; or a combination of education and experience equaling 10 years of experience and leadership in power plant, Gas Turbine, Steam Turbine, or Operations and Maintenance.
Experience in interpreting technical drawings and applying applicable industry codes/standards is a plus.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficiency with project management tools, databases, spreadsheets, word, and technical software.
Must possess a valid driver's license and a valid passport; And maintain good status.
Ability to travel domestically and internationally as needed.
Physical & Safety Requirements
At Mitsubishi Power Americas, safety is our top priority and a shared responsibility. All employees are expected to uphold high Environmental, Health, and Safety (EH&S) standards and follow all safety protocols, including proper use of PPE.
While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to toxic or caustic chemicals. The employee's working environment may be loud. Mitsubishi Power is a Drug-Free Workplace (DFWP) and additionally, based on service customer's contract requirements, the employee will be subject to onsite drug testing when and if applicable. The employee may be required to adhere to Mitsubishi Power and customer safety procedures including, but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).
We provide comprehensive training and support to ensure compliance with all safety regulations. Safe work practices are a condition of employment, and reasonable accommodation will be made as needed to support safe and effective performance.
Why Should You Apply?
Excellent Benefits (Medical, Dental, Vision & 401K Matching).
Excellent development programs and advancement opportunities.
Tuition reimbursement and on-the-job training.
Paid vacation, sick time, and holidays.
Committed to quality products and services.
Great working environment and culture.
Employee Appreciation Programs and Event.
Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.
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