Job DescriptionJob DescriptionBenefits:
401(k)Company carCompany partiesCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementPaid time offTraining & developmentWellness resourcesBonus based on performanceHealth insurance
About Us
At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset. We're growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people.
The Role
Were looking for a rock star Customer Service Dispatcher & Sales Coordinator to be the heartbeat of our daily operations. This role is perfect for someone who can juggle multiple priorities, communicate clearly, and turn every customer interaction into a positive experience.
What Youll Do
Answer incoming calls and respond to customer inquiries with professionalism and enthusiasmService Titan software experiencecold calling potential customersSchedule and dispatch service technicians efficientlyCoordinate daily job calendars and adjust in real-time as neededSupport sales efforts by following up with leads and assisting with estimatesMaintain accurate customer records and job detailsHandle customer concerns and resolve issues quickly and effectivelyWork closely with the team to ensure smooth operations and excellent service delivery
What Were Looking For
Strong communication skills (phone, text, and email)Highly organized with strong attention to detailAbility to multitask and stay calm under pressurePositive attitude and team-first mindsetCustomer service and/or dispatching experience preferredSales support or coordination experience is a plusTech-savvy and comfortable with scheduling/CRM softwareWhy Youll Love It Here
Flexible full and part-time scheduleSupportive, team-oriented environmentOpportunity to grow with a fast-moving companyMake a real impact every dayHow to Apply
If youre ready to bring energy, organization, and customer service excellence to our team, wed love to hear from you!
Send your resume and a brief note about why youd be a great fit.
Quality Pro Services is an equal opportunity employer.
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