Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health 's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus Health has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Manager of Housing Taskforce, the Housing Taskforce Care Manager provides critical support to members experiencing homelessness to optimize their health care and delivery of care experience with expected cost savings due to improved quality of care. They also support those formerly homeless members who are transitioning to permanent housing. This is accomplished through holistic, focused engagement and understanding of the member’s physical, behavioral, and social needs; environment; providers; support system; and resources/services available to them. The Housing Taskforce Care Manager is a creative, efficient, and resourceful problem-solver as part of a dynamic team through telephonic outreach, as well as in field work in member’s homes, facilities, provider offices. The Housing Taskforce Care Manager serves as a member’s advocate and accompanies the member throughout their care journey, assisting with medical and behavioral health stabilization, so that members can maintain or improve their day-to-day functioning. This is a hands-on, intensive position that is a hybrid remote/office/field position, that will require some field-based work, and travel within the MetroPlusHealth service area. The Housing Taskforce Care Manager will sometimes be needed to physically meet the members where they are to gain a deeper understanding of their situation and needs. Work Shifts 9:00 AM-5:00PM Duties
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