Summary Functions: Field Service Technicians provide remarkable customer service by traveling to customer locations to install, service, and train customers on all MetalForming equipment.
Travel required: 90% (domestic and international)
This position works with mechanical, hydraulic, electronics, and electrical equipment as a part of the sheet metal fabricating technology.
Key Responsibilities: (1) Customer service (2) Machine Installation (3) Training on machines (4) Machine Service (5) Accurate Documentation
Specific Responsibilities
Installation of machinesCheck for proper machine voltages.Align and level the machine as necessary.Properly install all machine accessoriesTest machines for proper functionsPerform tests with material assuring proper bends and dimensions.Training on MachinesTrain customers on part programming Train customers on full functions of controlsTrain customers on machine functions and limitationsTrain customers on location and operation of safety switchesTrain junior personnel on all functions of equipmentServicing of MachinesIdentify machine problems.Troubleshoot the machine to identify the cause of the problem.Read and understand electrical schematics, mechanical drawings and hydraulic flow charts.Utilize voltmeters to test voltage and current readings.Know the functions of electrical and hydraulic components within the machine.Replace defective components.Clearly communicate machine updates to the customer and management of Metalforming.General ResponsibilitiesFill out detailed Service Reports and turn them in within the week.Prepare accurate Expense Reports Check in every morning.Check out every evening upon finishing work for the day.
Education and Experience Requirements: This position requires a valid Driver’s License. This job requires a background in electronics or heavy machinery with a preference for CNC or PLC experience. Strong oral skills and ability to read schematics are desired.
Physical Context/Work Environment: Work is typically conducted in a factory or warehouse, where you may be subject to noise, dirt, vibration, and heat. This position involves heavy lifting up to 80lbs and part manipulation. Work may be conducted in a variety of positions. This position is subject to stringent safety guidelines and the wearing of personal protective equipment.
Competencies: Customer Orientation, technical ability, electrical and mechanical skills, initiative, and independence.
Read LessField Service Technician II
CANDIDATE MUST LIVE IN MIDWESTERN REGION
Summary Functions: Field Service Technicians provide remarkable customer service by traveling to customer locations to install, service, and train customers on all MetalForming equipment. Candidate must be electrically inclined- highly skilled and proficient in electrical.
Travel required: 90% (domestic and international) l
This position works with mechanical, hydraulic, electronics, and electrical equipment as a part of the sheet metal fabricating technology.
Key Responsibilities: (1) Customer service (2) Machine Installation (3) Training on machines (4) Machine Service (5) Accurate Documentation
Specific Responsibilities
Installation of machinesCheck for proper machine voltages.Align and level the machine as necessary.Properly install all machine accessoriesTest machines for proper functionsPerform tests with material assuring proper bends and dimensions.Training on MachinesTrain customers on part programming Train customers on full functions of controlsTrain customers on machine functions and limitationsTrain customers on location and operation of safety switchesTrain junior personnel on all functions of equipmentServicing of MachinesIdentify machine problems.Troubleshoot the machine to identify the cause of the problem.Read and understand electrical schematics, mechanical drawings and hydraulic flow charts.Utilize voltmeters to test voltage and current readings.Know the functions of electrical and hydraulic components within the machine.Replace defective components.Clearly communicate machine updates to the customer and management of Metalforming.General ResponsibilitiesFill out detailed Service Reports and turn them in within the week.Prepare accurate Expense Reports Check in every morning.Check out every evening upon finishing work for the day.
Education and Experience Requirements: This position requires a valid Driver’s License. This job requires a background in electronics or heavy machinery with a preference for CNC or PLC experience. Strong oral skills and ability to read schematics are desired. Candidate must be electrically inclined- highly skilled and proficient in electrical.
Physical Context/Work Environment: Work is typically conducted in a factory or warehouse, where you may be subject to noise, dirt, vibration, and heat. This position involves heavy lifting up to 80lbs and part manipulation. Work may be conducted in a variety of positions. This position is subject to stringent safety guidelines and the wearing of personal protective equipment.
Competencies: Customer Orientation, technical ability, electrical and mechanical skills, initiative, and independence.
Read Less