LOCATION: Brooklyn, NY
REPORTS TO: FTC Supervisor
DEPARTMENT: PQI - Performance and Quality Improvement
SCHEDULE: Full Time / Onsite / Hybrid Schedule
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst helps more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
The Performance and Quality Improvement (PQI) Department is responsible for the agency's information, program and operational quality, compliance, program data tracking, reporting and quality/performance improvement process across MercyFirst. PQI ensures MercyFirst meets all regulatory and contractual program performance and facility requirements across the agency. Led by the Chief Quality Officer, PQI staff support programs the above areas along with conducting continuous quality improvement activities such as case record reviews, utilization reviews, stakeholder surveys, KPIs and outcome measures.
POSITION SUMMARY:
The FTC Facilitator is responsible for helping to identify issues that may threaten the safety of children at home, address the status of behaviors or conditions that present risk of abuse or maltreatment to the child, and to help family members create a plan that will address these risks while promoting the advancement of a permanency and/or stabilization plan for the child/family. The FTC Facilitator will utilize a strength-based perspective in guiding a processes that is solution focused, and maintain a neutral and/or objective perspective while guiding the problem-solving solutions raised by staff, children, and/or family members.
Reporting Relationship: FTC Supervisor
Qualifications:
Bachelor’s in social services (e.g., social work, psychology, sociology, etc.) with 2 years casework and 1-year group work experience and/or 1-year supervisory experience.Knowledge of child welfare and understanding of systemic approaches for engaging families in team conferences and regulatory procedures and practices for child welfare facilitation preferred.Effective negotiation skills and the ability to develop effective working relationships with programs and clients.Flexibility, and good engagement and assessment skills, including strong oral, writing, and organizational skills.Experience working with multiple stakeholders and develop collaborative relationships.Detail-oriented and able to keep accurate, well-organized records; able to work independently but know when to seek assistance.Travel may be required to facilitate conferences at MercyFirst program sites for Foster Care, Residential, and Prenatal/Postpartum/Parenting (PPP) programs.Proficiency in Word, Excel, PowerPoint, and the ability to learn city state and federal data systems including NYS’ CONNECTIONS case management system, as well as MercyFirst’s internal case management systems as necessary.Responsibilities:
Facilitate and coordinate Family Team Conferences (FTCs) in both Family Foster Care (e.g., EFFC, Therapeutic Foster Care), and Residential (e.g., PPP programs) to ensure case plan decisions reflect MercyFirst values and principles.Maintain fidelity to the FTC model: Establish an atmosphere conducive to facilitating an FTC that is strength-based, solution-focused, and engages all stakeholders in a participatory process to assist in reaching consensus; raise objective questions to initiate “straight talk” among the stakeholders and guide the problem-solving process.Communicate with direct supervisor to troubleshoot decisions prior to cancelling or rescheduling an FTC if a stakeholder will not be present or arriving late for the conference.Assure all stakeholders have the FTC summary report, which is inclusive of next steps, timeframes, and any referral source(s).Anticipate and communicate with the FTC Coordinator any incident that occurred during an FTC that may require additional administrative intervention such as identified safety issues, reasons that should deem a removal, or concerns that may have not required reaching consensus but may impact attaining the goals set forth on behalf of the case.Attend and participate in weekly supervision to report on the FTCs held, and raise concerns that are pertinent to the follow up of supervisors and staff in addressing the needs and goals identified at each conference.Practice flexibility in work schedule to assure FTCs occur.Complete other assignments as needed or designated by the FTC Coordinator and Chief Quality Officer.Submit weekly calendar to Unit Supervisors/Program Director in family foster care, preventive, and residential programs to reflect all FTCs that will be facilitated.Ensure timely documentation of FTC summary report in CNNX to be contemporaneous with when the conference was held; also enter information within agency’s internal system of record, i.e., ASARA as required, and track outcomes via reporting.Ensure that solutions and/or next steps are measurable, have time limits, and are matched to the needs of clients by identifying and outlining when and how to accomplish next steps to achieve programmatic goals.Track all FTCs held and support quality improvement-related data collection and analysis, including providing reports on a monthly basis to family foster care, residential, PPP, and preventive programs.Meet with program staff to ensure that the programs are meeting facilitation targets, including providing training, support, and technical assistance.BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime reqd).403B retirement benefits.Employer-paid life insurance and long-term disability insurance.Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked).Free employee assistance program through National EAP.Insurance discounts for our staff and their families.Trainings to support professional and personal development.Employee wellness program.Employee recognition activities.Salary Range:
$48,000 - $53,000 per year
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.
$1500 Hiring Incentive
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
To meet the needs of New York City’s ever-changing foster care population, Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.
POSITION SUMMARY:
A Caseworker works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Caseworkers work as a team with Socio-Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency.
REQUIRED QUALIFICATIONS:
RESPONSIBILITIES:
Provide intensive support to children, therapeutic foster parents and birth families.Conduct regular casework sessions with each client in accordance with Federal, State, and Local mandates.Conduct regular home visits to therapeutic foster homesMaintain regular contact with birth parents to provide support and problem solveMaintain regular contact foster parents, and/or resource personsHolds bi-weekly individual Sociotherapist sessions with each client and family for their first 3 months in programDocument all contacts and case activities in the State system of Connections, Agency patient tracking systemsComplete documentation within established timeframesPrepare all required documentation on each case including progress notes, psychosocial reports, permanency hearing notes, FASPsAttend legal proceedings such as family court hearings, representing the agency and client’s best interestsActively participate in staff training and supervision meetings.Arrange, monitor and document family and/or sibling visits.Respond to emergencies as needed and/or directedBENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activitiesSalary Range:
$50,000 - $54,000 per year
Hiring Incentive - $1,500 after 500 worked hours
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Brooklyn, NY
REPORTS TO: Therapeutic Case Management Supervisor
DEPARTMENT: Family Support Services Safe Way Forward
SCHEDULE: Hybrid
$1,000 Hiring Incentive
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn.
POSITION SUMMARY:
The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures.
REQUIRED QUALIFICATIONS:
Masters Degree in Social Work (MSW) or in a related Human Services field RequiredPrior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma RequiredPrior experience working with families affected by IPV PreferredDemonstrate cultural competence and a commitment to anti-racism workStrong Engagement, Organizational and Communication skillsKnowledge of and commitment to child welfare best practice standardsUnderstanding and willingness to commit to the agency’s mission, core values and Sanctuary commitmentsAbility to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergenciesProficiency in Microsoft Office suiteUnderstanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB).
RESPONSIBILITIES:
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activities
Salary Range:
$61,800-$63,860 per year
Hiring Incentive - $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Bay Shore/Brentwood, NY
REPORTS TO: Assistant Program Director
DEPARTMENT: LI Residential Program
SCHEDULE: Full-Time
$1,000 Hiring Bonus
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families to overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
Enhanced Hard-to-Place (HTP) Group Home program, providing specialized residential services to adolescents, between the ages of 13 to 18, in 2 gender-specific homes, with a maximum capacity of 8 in each house. The group home offers community-based, home-like atmosphere while providing a structured and therapeutic environment to meet the residents’ needs. The program is designed for individuals with a history of behavioral difficulties that cannot be successfully maintained in their family home setting, a history of multiple unsuccessful placements, as well as victims of abuse/maltreatment and trauma. The program provides individual, group, and family therapy with 24-hour supervision within a highly structured therapeutic milieu
SUMMARY:
This position is responsible for daytime administrative oversight of programming within the ACT Program. The qualified candidate will provide onsite supervision and support to the Youth Support Counselors and residents in the two group homes. During their shift, this individual will be responsible for the reporting and documentation of all critical incidents, including notification to external stakeholders and families. Additionally, this individual will be the point person for responding to emergencies and coordinating with Program/Clinical Administration on-call as needed during their shift.
REQUIRED QUALIFICATIONS:
Bachelor’s Degree or High School Diploma with 5+ years of experience in residential programming administration; Excellent Leadership, Organizational, Supervision, Communication and Analytical skills.Knowledge and training in working with adolescents & families; Knowledge and training in working with direct care staff.Understanding and willingness to commit to the agency’s mission, core values and Sanctuary commitments.Valid New York State Driver’s License, satisfactory driving record and ability to travel in and around the Long Island region.Schedule will include evenings/weekend hours.
RESPONSIBILITIES:
The Day Supervisor will report directly to the Assistant Director of Long Island Residential Programs and provide after-hours supervision to the two sites.The Day Supervisor will be responsible for continuous monitoring of video camera surveillance in the programs.This individual will be responsible for coordination with the clinical department for all clinical assessments needed during their shift.The Day Supervisor will also be the point person for directing transportation and unit staff as needed and documentation of all critical incidents.
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activitiesSalary Range:
$60,000 per year
Hiring bonus of $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.
LOCATION: Brooklyn, NY
REPORTS TO: Clinical Director
DEPARTMENT: Behavior Health Department
SCHEDULE: Full Time / Hybrid
$1,000 Hiring Bonus
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
The Behavior Health Department provides mental health services to children aged 3 to 21 that have been placed in MercyFirst care. Children placed in care are more likely than not to be exposed to adverse childhood experiences and traumatic stress, the Behavior Health Department takes a strength-based, trauma-informed child centered approach to service delivery.
SUMMARY:
The Psychiatric Nurse Practitioner shall serve as a member of the clinical staff and provide psychiatric input to the treatment planning team. Prescribe and monitor children’s medications and educate families of benefits, risks, and side effects.
REQUIRED QUALIFICATIONS:
Graduate of an accredited Psychiatric Nurse Practitioner ProgramGraduate of an accredited master’s degree Program as a Nurse Practitioner with current New York State licensure 2 years clinical experience in pediatrics.Knowledge of or experience in foster care or similar pediatric populations.Valid DEA license.Must have and maintain a valid driver’s license with satisfactory driving record.
RESPONSIBILITIES:
Provides direct evaluation and treatment of clients according to the scope of practice and incompliance with applicable laws, rules and regulations to include NYSED where applicable.Maintain a safe and secure environment for clients.Conduct psychiatric evaluations and provide opinions on diagnoses and indications for psychotropic medication.Works with the Treatment Team members to establish treatment goals for youth/children utilizing historical and current information available.Ongoing consultation and training of parents and staff to improve the delivery of services and client outcomes.Provides emergency and after-hours behavioral health consultation.Provide ongoing medication management.Assist in psychiatric hospitalizations.Complete psychiatric progress notes and progress notes on all interventions within established timeframesRecord medication and laboratory orders and follow up medication reviews.Report behaviors believed to be symptomatic, emotional, physical, or psychological disturbances.De-escalate emotional and/or physical outbursts using therapeutic crisis intervention.Respond to emergencies as needed and/or directed.Understand and apply knowledge of child and adolescent development.Maintain appropriate professional boundaries with clients and staff.Maintain appropriate boundaries.Follow all of MercyFirst’s established policies and procedures.Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activitiesHours-Flexiable Schedule 20-30 hours per week
Hourly Salary: $79.67
Hiring bonus of $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Brooklyn, NY
REPORTS TO: Executive Vice President of Integrated Health
DEPARTMENT: Integrated Health
SCHEDULE: Full Time / Onsite
$1,000 Hiring Incentive
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
Behavioral Health Services fosters an environment of clinical care driven by the physical and emotional needs of the clients and families we serve. These services are carefully assessed and administered through best practice by qualified professionals for optimal health outcomes.
POSITION SUMMARY:
Coordination of services, authorizations, and payments between the agency stakeholders (youth, parents, contractors, physical and behavioral health providers, agency administrators, Board of Trustees) and Managed Care Organizations (MCOs) to ensure the needs of individual children are appropriately met to promote strong health and well-being outcomes, and that the agency remains fiscally responsible and viable.
REQUIRED QUALIFICATIONS:
A Bachelor’s degree or higher in a related field plus a valid NYS Driver’s License with a satisfactory driving record.
Related experience and knowledge of: NYS child welfare system; foster care healthcare requirements; unique/complex needs of the foster care population; and Medicaid Managed Care policies and operations. Computer savvy with MS Outlook software experience,
RESPONSIBILITIES:
Establishing and maintaining direct communication with MCO Foster Care Liaisons and the LDSS to coordinate enrollment when a child/youth is placed with the agency, including enrolling 8D babies born to youth in agency programs.Coordination of Services through ongoing interaction between agency program providers and the Fiscal Department.Ensuring current information and Insurance Cards are reflected in/uploaded to agency care management system (ASARA)Investigating and resolving invoices from care providers by identifying appropriate MCO or insurance plan and facilitating payment.Ensuring current information and Insurance Cards are reflected in/uploaded to agency care management system (ASARA)Be the primary contact person to the MCOs to assist with ensuring coverage and access to care for the child/youth, including but not limited to:Informing the MCO of and coordinating access to immediately-needed services;Referring children/youth for needed services and assist in provider selection;Responding to MCO and service provider communicationsCoordinating with health care providers, including school and community-based services;Sharing of plans of care and communicating significant changes in the child/youth’s health or functioning, need for additional required/recommended assessments;Assisting with court-ordered services and Fair Hearings;Facilitating single-case agreements if needed when a child/youth is placed outside the MCO’s service area;Discharge planning to ensure child/youth leaves care with coverage;Notifying the MCO of changes in residential status or foster care placement, absence from the agency, or other insurance coverage;Consistent reviews to ensure the child’s eligibility is maintained;Assist with consent and/or confidentiality issues;With the QI Director of Integrated Health, ensure required documentation for all case actions (clinical notes) are completed within established timeframes.
BENEFITS/PERKS:
• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities
Salary Range:
$45,000 - $50,000 per year
Hiring Incentive of $1,000 after 500 worked hours.
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
LOCATION: NYC, NY
REPORTS TO: Supervisor of Special Services
DEPARTMENT: Bridges to the Future
SCHEDULE: Full Time / Hybrid
$1,000 Hiring Bonus
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
The bridges to the future program supports our foster care youth as they prepare for the future. The program provides teens and young adults with skills and testing to secure viable jobs, scholarship assistance to attend college or vocational school, obtain and maintain affordable housing in the community, and life skills coaches to guide them during the challenging transition from foster care to adulthood.
POSITION SUMMARY:
The Housing Specialist is responsible for working with birth parents and youth in our Family Foster Care and Residential programs. The Housing Specialist will help our clients secure and obtain a permanent place to live. The ideal candidate will have experience working with at risk youth and have a strong knowledge base of the following: NYCHA, Supportive Housing, Section 8, and other related programs.
REQUIRED QUALIFICATIONS:
Bachelor’s degree in a related field (Social Work, Psychology, Mental Health)Related experience strongly preferredExcellent communication skills (verbal and written)Proficiency in Microsoft Word and Outlook, some knowledge of ExcelAbility to file documentation accuratelyAbility to engage with clientsUnderstanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice.
RESPONSIBILITIES:
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activitiesSalary Range:
$54,000 - $58,000 per year
Hiring bonus - $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Long Island, NY
REPORTS TO: Supervisor of Special Services
DEPARTMENT: Bridges to the Future
SCHEDULE: Full Time / Hybrid
$1,000 Hiring Bonus
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
The bridges to the future program supports our foster care youth as they prepare for the future. The program provides teens and young adults with skills and testing to secure viable jobs, scholarship assistance to attend college or vocational school, obtain and maintain affordable housing in the community, and life skills coaches to guide them during the challenging transition from foster care to adulthood.
POSITION SUMMARY:
The Housing Specialist is responsible for working with birth parents and youth in our Family Foster Care and Residential programs. The Housing Specialist will help our clients secure and obtain a permanent place to live. The ideal candidate will have experience working with at risk youth and have a strong knowledge base of the following: NYCHA, Supportive Housing, Section 8, and other related programs.
REQUIRED QUALIFICATIONS:
Bachelor’s degree in a related field (Social Work, Psychology, Mental Health)Related experience strongly preferredExcellent communication skills (verbal and written)Proficiency in Microsoft Word and Outlook, some knowledge of ExcelAbility to file documentation accuratelyAbility to engage with clientsUnderstanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice.
RESPONSIBILITIES:
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activitiesSalary Range:
$54,000 - $58,000 per year
Hiring bonus - $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Syosset
REPORTS TO: Assistant Director of Human Resources
DEPARTMENT: Human Resources
SCHEDULE: Full-Time
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
The Human Resources Department is responsible for managing the employee life cycle beginning with recruiting, hiring, onboarding, training, benefits administration, employee relations, staff training and development, and performance management through to separation.
POSITION SUMMARY:
Provide assistance and support to employees regarding their benefits (medical, dental, FMLA, etc.). Provide required recordkeeping via HR computer system as well as insurance carrier's computer system. We are a team, looking a team member. Together we support all of HR's administration needs. Extensive opportunity for sensitive, kind communication with employees on matters of importance to them.
REQUIRED QUALIFICATIONS:
High School Diploma or Equivalent required. Bachelor’s Degree in a related field a plus. A valid NYS Driver’s License a plus. Previous office experience, typing, ability to create spreadsheets a plus. We will provide extensive training on benefits administration tasks.
Brief outline of essential tasks:
Maintain and update all benefit records/files.Prepare all documents for leaves of absence – (FMLA, PFL, WC, etc.)Assist with employee communication regarding benefit programs and changes.Prepare required reports for approval – (FMLA, COBRA, etc.).Maintain confidentiality and compliance.Maintain appropriate communication boundaries.Possess strong written and oral communication skills.Update all enrollments, changes, and terminations on insurance carrier websites.Assist employees and family members/beneficiaries with solving benefit concerns.
BENEFITS/PERKS:
• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities
Salary Range:
$38,000-$40,000
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.LOCATION: Brooklyn, NY
REPORTS TO: Therapeutic Case Management Supervisor
DEPARTMENT: Family Support Services Safe Way Forward
SCHEDULE: Hybrid
$1,000 Hiring Incentive
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.
PROGRAM BACKGROUND:
MercyFirst’s A Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive prevention services including therapeutic case management and evidence-based intervention modalities to address IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV in the home. Range of services includes in-home visitation, crisis intervention, case management, advocacy, individual, group and family counseling, psycho-education and support, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in Brooklyn.
POSITION SUMMARY:
The Therapeutic Case Manager is responsible for screenings and assessment, engagement, safety planning and coordination of services and treatment for members of the family system experiencing IPV. Approach to service is family-centered, trauma-informed, strengths-based and emphasizes both short-term and long-term goals to restore and maintain Safety for all family members, Protect children from future exposure to IPV, and promote Healing and Improved Family Relationships. The qualified candidate will be responsible for adherence to reporting requirements and timelines and meeting programmatic outcome measures.
REQUIRED QUALIFICATIONS:
Masters Degree in Social Work (MSW) or in a related Human Services field RequiredPrior experience working with children and families known to the Child Welfare system, impacted by Abuse and Trauma RequiredPrior experience working with families affected by IPV PreferredDemonstrate cultural competence and a commitment to anti-racism workStrong Engagement, Organizational and Communication skillsKnowledge of and commitment to child welfare best practice standardsUnderstanding and willingness to commit to the agency’s mission, core values and Sanctuary commitmentsAbility to accommodate a flexible work schedule, including evenings and weekends and to be on call for emergenciesProficiency in Microsoft Office suiteUnderstanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB).
RESPONSIBILITIES:
BENEFITS/PERKS:
A comprehensive health insurance package including medical, dental and vision plans for you and your family403B retirement benefitsEmployer-paid life insurance and long-term disability insuranceGenerous paid time off (vacation, personal, sick, 12 paid holidays)Free employee assistance program through National EAPInsurance discounts for our staff and their familiesTrainings to support professional and personal developmentEmployee wellness programEmployee recognition activities
Salary Range:
$61,800-$63,860 per year
Hiring Incentive - $1,000 after 500 worked hours
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.