Lead with purpose. Care with compassion. Make a difference every day.
Mercy Circle is a vibrant continuing care retirement community sponsored by the Sisters of Mercy, located on Chicago’s south side. We provide a full continuum of care—independent living, assisted living, memory care, and skilled nursing—to adults 62 and older in a mission-driven, person-centered environment.
We are seeking a detail-oriented, service-driven Registered Nurse to join our leadership team as the Assisted Living Clinical Manager. This is a full-time, benefit-eligible leadership role responsible for overseeing our 44-apartment Assisted Living community while partnering closely with and reporting to the Director of Nursing to support clinical operations across Assisted Living and Skilled Nursing.
What You’ll Do
As the Assisted Living Clinical Manager, you will combine clinical expertise with leadership and operational oversight to ensure exceptional care and a positive resident and staff experience.
Leadership & Operations
• Lead the day-to-day clinical operations of the 44-apartment Assisted Living unit
• Supervise, coach, and support nurses and nursing assistants in care delivery and daily responsibilities
• Conduct daily staff huddles and routine rounding to ensure effective communication, address concerns, and maintain high standards of care
• Foster a collaborative, resident-centered culture that reflects Mercy Circle’s mission and values
Staffing, Scheduling & Development
• Plan, coordinate, and adjust schedules for RNs, LPNs, and CNAs across Assisted Living and Skilled Nursing
• Proactively manage staffing needs, call-offs, and coverage to ensure safe, high-quality care
• Support recruitment, hiring, onboarding, and retention of clinical staff
• Conduct staff training and development programs to promote clinical excellence and professional growth
• Complete staff performance evaluations, providing feedback and supporting ongoing development
Quality, Compliance & Risk Management
• Ensure compliance with Illinois state regulations and federal CMS guidelines
• Monitor care quality and outcomes, ensuring services meet professional nursing standards
• Lead chart audits, quality improvement initiatives, and participate in QAPI activities
• Support and participate in the annual state survey process
• Conduct thorough investigations into incidents, accidents, and resident falls, ensuring proper documentation and implementation of corrective actions
Clinical & Resident Care
• Oversee resident assessments, service plans, and admissions coordination
• Provide education to residents, families, and staff
• Step in as needed to provide hands-on clinical care in staffing gaps
Collaboration & Support
• Partner with the Director of Nursing to support Skilled Nursing operations
• Participate in leadership initiatives to improve resident satisfaction, employee engagement, clinical outcomes, and census
On-Call Support
• Provide 24/7 on-call support as needed and participate in rotating clinical on-call coverage
Qualifications
• Current Registered Nurse (RN) license in Illinois
• Graduate of an accredited School of Nursing
• 5+ years of nursing experience, including 2+ years in an Assisted Living leadership role
• Knowledge of state, federal, and local regulations
• Strong leadership, communication, and customer service skills
• Experience with dementia care (preferred)
• CPR certification and computer proficiency
• Flexibility and a hands-on, team-oriented approach
Why Mercy Circle?
At Mercy Circle, you’re more than an employee—you’re part of a mission-driven community dedicated to dignity, compassion, and excellence in care.
We offer a competitive and comprehensive benefits package, including:
• Medical, dental, and vision insurance
• Life and disability coverage
• 403(b) retirement plan
• Generous paid time off
• Tuition reimbursement
Mercy Circle is an Equal Opportunity Employer and drug-free workplace.
Lead with purpose. Inspire people. Strengthen culture every day.
Mercy Circle is a vibrant continuing care retirement community sponsored by the Sisters of Mercy, located on Chicago’s southwest side. We provide a full continuum of care—independent living, assisted living, memory care, and skilled nursing—to adults 62 years and older in a mission-driven, person-centered environment.
We are seeking a strategic, relationship-driven leader to join our leadership team as the Human Resources Director. This is a full-time, benefit-eligible leadership role responsible for overseeing all human resources functions while partnering closely with executive leadership to support a thriving, mission-aligned workplace.
What You’ll Do
As the Human Resources Director, you will combine strategic leadership with hands-on execution to support employees, strengthen culture, and ensure organizational excellence.
Leadership & Strategy
Lead the development and execution of HR strategies aligned with Mercy Circle’s mission and organizational goalsServe as a trusted advisor to leadership on workforce planning, employee engagement, and organizational effectivenessFoster a positive, inclusive, and mission-driven culture across all departmentsPartner with leadership to support change management and organizational growth initiativesTalent Acquisition & Retention
Oversee recruitment, hiring, and onboarding processes to attract and retain top talentDevelop and implement retention and engagement strategies to support workforce stabilityEnsure a welcoming and supportive onboarding experience for new employeesMonitor staffing trends and proactively address workforce needsEmployee Relations & Development
Provide guidance and coaching to managers on employee relations, performance management, and conflict resolutionSupport leadership in conducting performance evaluations and development planningPromote employee engagement through training, recognition, and development programsMaintain a strong visible presence with staff to build trust and communicationCompliance, Policies & Risk Management
Ensure compliance with all federal, state, and local employment laws and regulationsDevelop, implement, and update HR policies, procedures, and employee handbookOversee investigations related to employee concerns, ensuring fair and consistent resolutionSupport workplace safety and risk management initiativesCompensation, Benefits & HR Operations
Oversee compensation and benefits administration in collaboration with finance and external partnersDevelop and update job descriptionsEnsure accurate HR and payroll systems, records, and reportingAnalyze HR data and metrics to inform decision-making and continuous improvementManage payroll coordination and HR operational processesCollaboration & Support
Collaborate with department leaders to support staffing, engagement, and performance goalsParticipate in leadership initiatives to improve employee satisfaction, retention, quality assurance/performance improvement and overall organizational effectivenessParticipate in the Manager on Duty (MOD) rotation, providing leadership support across the community as neededMaintain flexibility to work evening, night, weekend, and holiday hours to ensure visibility and engagement with staff across all shiftsQualifications
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)5+ years of progressive HR experience, including leadership responsibilityExperience in healthcare, specifically in a skilled nursing settingStrong knowledge of employment laws and HR best practicesDemonstrated leadership, coaching, and relationship-building skillsExcellent communication, problem-solving, and organizational skillsSHRM-CP/SCP or PHR/SPHR certification (preferred)Proficiency in HR systems and Microsoft Office applicationsWhy Mercy Circle?
At Mercy Circle, you’re more than an employee—you’re part of a mission-driven community dedicated to dignity, compassion, and excellence in care.
We offer a competitive and comprehensive benefits package, including:
Medical, dental, and vision insuranceLife and disability coverage403(b) retirement planGenerous paid time offTuition reimbursementMercy Circle is an Equal Opportunity Employer and drug-free workplace.
Company DescriptionMercy Circle is a premiere Catholic Continuing Care Retirement Community (CCRC) sponsored by the Sisters of Mercy of the Americas.
