Network Maintenance Technician
Location: Topeka, KS
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary:
Mercury Broadband is seeking a skilled Network Maintenance Technician to support the deployment, maintenance, and repair of our Fiber-to-the-Home (FTTH) network, while also contributing to the upkeep and decommission of broadband tower sites. This hybrid role focuses primarily on fiber splicing and OSP infrastructure, with occasional tower work.
This is an upper-level field technician position requiring hands-on fiber experience and a proactive, safety-focused approach. The successful candidate will demonstrate independence, precision, and the ability to manage both routine and complex tasks with minimal supervision.
Key Responsibilities:
Splice and maintain fiber optic cables, including loose tube and ribbon; perform mid-span, cabinet, and butt splicingConstruct and seal proper splice enclosures, ensuring grounding, slack storage, bonding, and weatherproofingMaintain splicing records, fiber schematics, and documentation with attention to detailPerform preventive maintenance, troubleshoot fiber routes, and repair service-impacting issues promptlyFollow engineering specifications, safety procedures, and project scopes in daily operationsInstall or decommission broadband and network equipment at tower premises as neededAssist with tower maintenance on existing infrastructureOperate and maintain testing equipment such as OTDR, fusion splicers, power meters, and optical light sourcesOccasionally work at elevated heights with appropriate safety gear (up to 300’)Ensure all work meets Mercury’s safety, quality, and performance standards
Skills and Requirements:
Strong knowledge of fiber optic networks and FTTH infrastructureFamiliarity with splice matrix documentation, GIS tools (AutoCAD, ESRI), and network design mapsAbility to operate basic hand/power tools and follow structured cabling proceduresExperience with broadband wireless equipment and general telecom infrastructureAbility to work independently in varying outdoor conditionsClean driving record and valid driver’s licenseMinimum of 1 year telecommunications experience preferredSelf-motivated with strong organizational and multitasking skills
Education Requirements:
High School Diploma or equivalent (GED)Physical Requirements
Ability to climb towers and structures regularly, including heights of 300–500+ feet.Ability to climb while carrying tools or equipment.Ability to safely climb ladders (including up to 40 ft).Ability to lift, carry, push, or pull 50–80 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to bend, twist, stoop, kneel, crouch, reach, and contort the body for extended periods.Ability to maintain balance while climbing and working on elevated or uneven surfaces.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Ability to hear and communicate clearly with team members.Ability to handle equipment safely at heights and in confined spaces.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Field Services Technician I
Location: Grand Rapids MI with service center in Newaygo, MI
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Field Services Team of Mercury Broadband is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customers’ needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Supervisor.
Key responsibilities:
Installation of wireless broadband service at customer premisesInstall fiber optic drops via aerial and underground methods, including drop plow operation and direct bury.Interact with subscribers and represent the company in a professional mannerProperly configure and connect customer's home equipment to the Mercury Network Troubleshoot customer broadband and/or fiber equipmentAssist sales team with localized marketing effortsOther duties as assigned
Skills & Requirements:
Follow cabling procedures for wiring homes and businessesComfortable working on ladders, roofs, elevated locations, and other residential or commercial structuresBasic mechanical skillsKnowledge of and ability to operate basic hand and power toolsBasic computer skills and proficiency with computersBasic computer networking skills and knowledgeUse of PC based applications to program and diagnose various communications equipment Clean driving record and valid driver’s licenseSelf-Motivated Customer service oriented and professional in appearance Ability to communicate effectively, both orally and in writing
Company Provided Training:
Safety trainingOSHA CertificationsInstallation and equipment trainingEthernet wiringNetworking Training and ConceptsVoIP trainingFiber optic training
Physical Requirements
Ability to stand, walk, sit, and traverse job sites for extended periods.Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing. Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work in attics, crawl spaces, tight or confined areas.Ability to stand or kneel for long periods.Ability to ride in a vehicle for extended periods when traveling to job sites.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Normal visual acuity and hand-eye coordination for detailed installation work.Ability to hear and communicate effectively with team members or customers.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Field Services Technician I
Location: Lapeer County MI with service center in North Branch MI
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Field Services Team of Mercury Broadband is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customers’ needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Supervisor.
Key responsibilities:
Installation of wireless broadband service at customer premisesInstall fiber optic drops via aerial and underground methods, including drop plow operation and direct bury.Interact with subscribers and represent the company in a professional mannerProperly configure and connect customer's home equipment to the Mercury Network Troubleshoot customer broadband and/or fiber equipmentAssist sales team with localized marketing effortsOther duties as assigned
Skills & Requirements:
Follow cabling procedures for wiring homes and businessesComfortable working on ladders, roofs, elevated locations, and other residential or commercial structuresBasic mechanical skillsKnowledge of and ability to operate basic hand and power toolsBasic computer skills and proficiency with computersBasic computer networking skills and knowledgeUse of PC based applications to program and diagnose various communications equipment Clean driving record and valid driver’s licenseSelf-Motivated Customer service oriented and professional in appearance Ability to communicate effectively, both orally and in writing
Company Provided Training:
Safety trainingOSHA CertificationsInstallation and equipment trainingEthernet wiringNetworking Training and ConceptsVoIP trainingFiber optic training
Physical Requirements
Ability to stand, walk, sit, and traverse job sites for extended periods.Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing. Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work in attics, crawl spaces, tight or confined areas.Ability to stand or kneel for long periods.Ability to ride in a vehicle for extended periods when traveling to job sites.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Normal visual acuity and hand-eye coordination for detailed installation work.Ability to hear and communicate effectively with team members or customers.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Field Services Technician I
Location: Topeka, KS
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Field Services Team of Mercury Broadband is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customers’ needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Supervisor.
Key responsibilities:
Installation of wireless broadband service at customer premisesInstall fiber optic drops via aerial and underground methods, including drop plow operation and direct bury.Interact with subscribers and represent the company in a professional mannerProperly configure and connect customer's home equipment to the Mercury Network Troubleshoot customer broadband and/or fiber equipmentAssist sales team with localized marketing effortsOther duties as assigned
Skills & Requirements:
Follow cabling procedures for wiring homes and businessesComfortable working on ladders, roofs, elevated locations, and other residential or commercial structuresBasic mechanical skillsKnowledge of and ability to operate basic hand and power toolsBasic computer skills and proficiency with computersBasic computer networking skills and knowledgeUse of PC based applications to program and diagnose various communications equipment Clean driving record and valid driver’s licenseSelf-Motivated Customer service oriented and professional in appearance Ability to communicate effectively, both orally and in writing
Company Provided Training:
Safety trainingOSHA CertificationsInstallation and equipment trainingEthernet wiringNetworking Training and ConceptsVoIP trainingFiber optic training
Physical Requirements
Ability to stand, walk, sit, and traverse job sites for extended periods.Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing. Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work in attics, crawl spaces, tight or confined areas.Ability to stand or kneel for long periods.Ability to ride in a vehicle for extended periods when traveling to job sites.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Normal visual acuity and hand-eye coordination for detailed installation work.Ability to hear and communicate effectively with team members or customers.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Tower Maintenance Technician II
Location: Ft. Wayne, IN
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Tower Team of Mercury Broadband builds and services all of Mercury’s tower sites. Tower maintenance technicians should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Tower Leadership.
Key Responsibilities:
Ability to use provided safety gear while working at heights up to 300ft.Installation of broadband equipment at Mercury tower premises Represent the company in a professional mannerAssist with new tower site constructionTroubleshoot broadband tower equipmentTroubleshoot and resolve network outagesBasic mechanical skillsInstallation and tuning of Microwave Dishes and RadiosAbility to be ON Call and troubleshoot Network Outages as needed in your market.Skills and Requirements:
Comfortable working on ladders, roofs, towers (up to 300’), and elevated locations Basic mechanical skillsKnowledge of and ability to operate basic hand and power toolsFollow cabling procedures for wiring towersClean driving record and valid driver’s licenseSelf-Motivated 2+ years Tower hand experience (preferred)First Aid/CPR/AED certified (preferred)Authorized Climber and Rescue trained (preferred)Physical Requirements
Ability to climb towers and structures regularly, including heights of 300–500+ feet.Ability to climb while carrying tools or equipment.Ability to safely climb ladders (including up to 40 ft).Ability to lift, carry, push, or pull 50–80 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to bend, twist, stoop, kneel, crouch, reach, and contort the body for extended periods.Ability to maintain balance while climbing and working on elevated or uneven surfaces.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Ability to hear and communicate clearly with team members.Ability to handle equipment safely at heights and in confined spaces.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Read LessTower Maintenance Technician II
Location: Lapeer county MI, with office in North Branch MI
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Tower Team of Mercury Broadband builds and services all of Mercury’s tower sites. Tower maintenance technicians should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Tower Leadership.
Key Responsibilities:
Ability to use provided safety gear while working at heights up to 300ft.Installation of broadband equipment at Mercury tower premises Represent the company in a professional mannerAssist with new tower site constructionTroubleshoot broadband tower equipmentTroubleshoot and resolve network outagesBasic mechanical skillsInstallation and tuning of Microwave Dishes and RadiosAbility to be ON Call and troubleshoot Network Outages as needed in your market.Skills and Requirements:
Comfortable working on ladders, roofs, towers (up to 300’), and elevated locations Basic mechanical skillsKnowledge of and ability to operate basic hand and power toolsFollow cabling procedures for wiring towersClean driving record and valid driver’s licenseSelf-Motivated 2+ years Tower hand experience (preferred)First Aid/CPR/AED certified (preferred)Authorized Climber and Rescue trained (preferred)Physical Requirements:
Ability to climb with up to a 30 lb. load and work at elevated heights up to 500', with most of the work performed at 300' or less; must be able to pull own body weight plus equipment weight up a vertical tower repeatedlyAbility to stand continuously, reach frequently, & bend at waist and knees frequentlyRequires working outdoors in all types of weatherAbility to stoop, crawl, squat and lift 50 lbs.; and be able to lift 50 lbs. overhead occasionallyRequires good finger and hand dexterity to utilize various hand tools in a repetitive mannerEducation Requirements:
High School Diploma or equivalentPhysical Requirements
Ability to climb towers and structures regularly, including heights of 300–500+ feet.Ability to climb while carrying tools or equipment.Ability to safely climb ladders (including up to 40 ft).Ability to lift, carry, push, or pull 50–80 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to bend, twist, stoop, kneel, crouch, reach, and contort the body for extended periods.Ability to maintain balance while climbing and working on elevated or uneven surfaces.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Ability to hear and communicate clearly with team members.Ability to handle equipment safely at heights and in confined spaces.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Read LessIntern - Reporting
Location: Mission KS (not a remote position)
Position Type: Intern
Compensation: Competitive Pay
Position Summary
The Intern - Reporting role will play a crucial role in supporting the data analysis and reporting functions within our organization. This position is designed to provide hands-on experience in gathering, organizing, and interpreting data to generate insightful reports that inform business decisions. The intern will collaborate closely with the leadership/director and executive team to ensure accuracy and clarity in data presentation, contributing to the overall efficiency of reporting processes. Through this role, the intern will develop a strong foundation in data management, reporting tools, and analytical techniques, helping to enhance the organization's ability to make data-driven decisions by delivering timely and accurate reports.
Key Responsibilities:
Assist in collecting and validating data from various internal and external sources to ensure accuracy and completeness.Support the preparation and generation of regular and ad-hoc reports for different departments and leaders.Collaborate with team members to analyze data trends and identify key insights.Help maintain and update reporting dashboards and documentation.Participate in team meetings to understand reporting requirements and contribute ideas for process improvements.
Requested Qualifications
Highschool diploma or equivalent. Basic understanding of data analysis and reporting concepts.Proficiency in Microsoft Excel, including knowledge of functions and data visualization tools.Strong attention to detail and organizational skills.Effective written and verbal communication abilities.Experience with data visualization software such as Power BI.Previous internship or project experience involving data reporting or analysis.Ability to work independently and as part of a collaborative team.Strong problem-solving skills and eagerness to learn new technologies.Ability to engage with confidential data in a professional manner
Physical Requirements:
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Fiber is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Fiber’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Fiber is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Fiber Maintenance Technician
Location: Grand Rapids region, with office located in Newaygo, MI
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The maintenance technician plays a vital role in the OSP maintenance team by facilitating the construction of a Fiber-to-the-Home network build within our Mid-West region. The maintenance Splicer is a skilled field position in the installation and repair of fiber optic cable, responsible for performing splicing functions. This position supports the Splicing team and works with personnel within the department. The maintenance technician will report directly to the Network Maintenance Supervisor and will be responsible for maintaining safety and quality control on all the builds. This is an upper-level technician position for which we are requiring previous experience. The ideal candidate for this position will be able to produce excellent work on their own without a lot of supervision.
Key Responsibilities:
Maintain a safe environment and ensure all safety standards are met.Splice fiber optic cables including both loose tube and ribbon cables. Be able to complete butt splice, mid-span, and cabinet splicing. Construct proper splice case, including but not limited to: grounding, bonding, isolation, slack storage and sealing.Understanding of and creating splice matrix and fiber assignments.Prepare and maintain splicing records, schematics, and diagrams Perform work in accordance with industry standards. Be familiar and to read and follow design engineers instructions and specifications, maintain the scope of work on the project and adhere to safety procedures.Perform routine maintenance. Recognize and repair route issues.Willing to work outside in varying weather conditions. Proficient using fiber tools and test equipment, OTDR, fusion splicer, optical light source, and power meterSkills and Requirements:
Familiar with GIS (Geographic Information Systems) and database management including AutoCAD, ESRI, and/or shape file functionality.Knowledge of network drawings, route maps and scopes of work.Knowledge/experience with project management tools. Knowledge of FTTH Infrastructure, MDU design, materials.Knowledge/experience with Web Applications.Outstanding organizational, prioritization, and multitasking skills.Must hold a valid driver’s license.Education Requirements:
High school diploma or general education degree (GED)Physical Requirements
Ability to stand, walk, sit, and traverse job sites for extended periods.Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing. Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work in attics, crawl spaces, tight or confined areas.Ability to stand or kneel for long periods.Ability to ride in a vehicle for extended periods when traveling to job sites.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Normal visual acuity and hand-eye coordination for detailed installation work.Ability to hear and communicate effectively with team members or customers.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
OSP Engineer I
Location: Mission, KS (Hybrid)
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: Mercury is seeking an OSP Engineer who will be responsible for planning, designing, and documenting proposed new outside plant FTTx build-outs. This role will work as a member of our Fiber Design team to produce high-quality deliverables for buried, underground, and aerial fiber applications.
Key Responsibilities
Reads and understands maps, drawings, and diagrams for Telecom/FTTx OSP construction. Creates and reviews fiber assignments (schematics), high-level designs, and low-level designs.Communicate with project managers, permitting team, and field personnel to produce accurate deliverables in accordance with deadlines, client expectations, and JSI standards.Continuously improves job-related tasks and processes, technical and professional knowledge, skills, and performance.Completes other tasks assigned by manager/supervisor.Overtime may be required.Qualifications
Bachelor’s Degree in Engineering is required.The degree must meet educational requirements for EIT and/or PE certification according to the licensing board for the state of employment.Professional Engineer License is preferred but not required.3+ years of experience with OSP design, engineering, and deliverable production is required.Experience with AutoCAD, Google Earth, and other GIS (QGIS, ESRI) platforms.Must possess working knowledge of computer-aided drafting and design software such as AutoCAD or GIS based software such as QGIS, ArcGIS, etc.Highly organized, self-starter, and detail oriented.Excellent verbal and written interpersonal communication skills.Superior time management and strong attention to detail.Proficiency with Microsoft Office (Excel, Word, PowerPoint, Visio, Teams).Physical Requirements:
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
Construction Coordinator
Location: Ft. Wayne
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training
Position Summary: The Construction Coordinator at Mercury Broadband assists in the planning, organizing, and provides primary field supervision of outsourced fiber optic network construction, both aerial and underground. This role involves ensuring project timelines, budgets, and quality standards are met while complying with regulatory requirements. Reporting to the General Manager, the Construction Coordinator is the face of Mercury Broadband for field coordination with contractor construction teams.
Key Responsibilities:
Track performance of outsourced construction projects, ensuring compliance with required documentation, quality standards, and project specifications. Conduct project walkouts to assess planned construction site, project timeline, and budget. Support internal project management teams, including managing permitting and other pre-construction requirements as needed.Communicate project updates to the VP Fiber Construction and General Manager, tracking timelines, budgets, and any changes affecting project scope or costs.Reconcile invoices with completed work and collaborate with the accounting department for payment approvals.Ensure compliance with federal, state, local, and industry regulations.Identify risks, develop solutions, and maintain project timelines.Complete all project documentation and accurate closeout packages.Skills and Requirements:
Experience in fiber optic network construction supervision.Strong communication and organizational skills.Ability to operate independently and coordinate with external contractors to conduct and document site inspections accurately.Familiarity with federal, state, and local construction regulations.Proficiency with project management software, Vitruvi preferred.Knowledge of quality assurance and contractor performance monitoring.Preferred Education and Experience:
Relevant experience in construction management or a related field.Prior experience overseeing contractor compliance and managing construction timelines.Understanding of construction project budgeting and scheduling.Physical Requirements
Ability to stand, walk, sit, and traverse job sites for extended periods.Ability to bend, twist, stoop, kneel, crouch, crawl, and squat repeatedly.Ability to reach and grasp with hands and arms; must maintain balance during tasks, including carrying tools or materials while climbing. Ability to climb ladders (up to 25–40 ft), stairs, scaffolds, lifts, and elevated platforms using proper fall protection.Ability to lift, carry, push, or pull 50–100 lbs (frequently or repetitively depending on task).Ability to move equipment up and down stairs when necessary.Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.Ability to work in attics, crawl spaces, tight or confined areas.Ability to stand or kneel for long periods.Ability to ride in a vehicle for extended periods when traveling to job sites.Ability to work around live electrical components and sensitive equipment.Ability to see the full color spectrum (important for cable/connector identification).Normal visual acuity and hand-eye coordination for detailed installation work.Ability to hear and communicate effectively with team members or customers.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers.Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.
Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
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