Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Our Company's Oncology organization is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of dauntless, forward-thinking individuals achieves this through an unwavering commitment to supporting accessibility to medicine, providing new therapeutic procedures, and collaborating with governments and payers to ensure that people who need medicines have access to them. At our company, our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe. As we continue to grow and define the Oncology market of the future, we are looking for dynamic, entrepreneurial individuals who thrive in a team environment and are driven to succeed. The Oncology Sales Specialist is a key member of our customer facing organization and is responsible for partnering with customers to address identified needs, educating key stakeholders about our leading immunotherapy compound, and communicating our vision to the larger Oncology community. This is a field-based sales position that will cover the Boise, Idaho - Spokane, Washington territory. The selected candidate must reside within the territory. Overnight travel may be required about 25% of the time. Key Responsibilities include but may not be limited to:
Demonstrate in-depth knowledge of how to create a compelling and logical rationale for the value of products and how to contrast, compare, and position our company brand(s) versus competition using appropriate resources in informed discussions about products with HCP customers knowing when/how to seek and provide additional informationAct as primary point of contact for customer. Meet with key customers/personnel to understand practice structure, business model, and key influencers.Possess knowledge of cancer staging and possible treatment options and dosing schedules associated with different tumors/diseases, with comprehensive understanding of the impact of those options on the patient.Must understand impact and use of clinical trials in multiple tumor types/therapies, both in impact on promoted products and in practice behavior of the account.Ability to analyze and identify trends in a complex buying environment. This includes the multiple channels of drug distribution, Oncology GPO's, wholesalers and specialty pharmacies.Review and evaluate patterns for products purchased and prescribed, outpatient vs in-patient infusion, as part of hospital contract, etc.Demonstrate ability to understand complex account interdependencies in order to develop both short- and long-term account plans in conjunction with a wide array of stakeholders, proactively working with the account team and supervisor (known as the Customer Team Leader) to effectively execute the account plan.Share learnings and best-practices from one customer to help other customers meet their needs.Influence beyond their specific geography or product area demonstrate advanced ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders in oncology accounts, using the insights to position our company Oncology brands and collaborate with customers on a customized strategy.Collaborate and communicate effectively with extended "in-scope" customer team to ensure a consistent customer experience across our company's divisions and functional areas; ensure integration with the Key Account Manager, Nurse Educator, Field Reimbursement Associate, Medicare Account Executive, and other key stakeholders to share key customer learnings and support customer needs.Qualifications: Minimum Requirements: Bachelor's degree with 8 years Sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience Equivalent experience can be: Professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience 2+ years of oncology field sales experience Valid driver's license and ability to drive a motor vehicle Travel the amount of time the role requires Reside within the assigned territory Preferred Experience and Skills: Documented history of strong performance in a sales / marketing or oncology clinical role
Read LessThis posting is intended to proactively build a pipeline of talent for roles we anticipate may open in the future. It is not tied to an active vacancy at this time. By applying to this Pipeline Advertisement, candidates are expressing interest in being contacted for potential future opportunities that align with the role described.
As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment: This is a field-based sales role covering the Terre Haute, IN territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time. Specific requirements can be discussed during the interview process.
Position Overview:
In this role, you will develop and manage relationships with a diverse range of health care customers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities:
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.Maintain current product knowledge and certifications for the company's portfolio.Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.Provide customers with key insights by keeping apprised of professional and health care environment knowledge using Company's approved promotional materials.Provide management with regular updates on customer needs, patient health outcomes, marketplace dynamics, and progress toward quality goals.Deliver key insights to customers based on ongoing professional knowledge and market trends.Monitor business performance against objectives using company tools to support effective planning and sales impact.Qualifications:
This position's band level will be evaluated based on candidate's qualifications.
Minimum Requirements:
S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.Able to analyze complex data and leverage insights to develop strategic sales plans.Comfortable using digital tools and platforms to engage with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.Valid driver's license.Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.Reside in Terre Haute, IN distance requirements vary by territory and business need, must reside within 50 miles.Preferred Experience and Skills:
Background in sales, account management, consultative roles, or customer service.Experience analyzing metrics to evaluate progress toward goals.Minimum of 3 years of relevant sales experience.Experience launching products and succeeding in competitive markets.Ability to simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.Demonstrates a proactive learning approach and an agile growth mindset.The salary range for this role is:
S1: $79,200.00 - $124,700.00
S2: $106,200.00 - $167,200.00
In addition to our total rewards package, this role is also eligible for our Sales Incentive Plan and company car.
Read LessThis posting is intended to proactively build a pipeline of talent for roles we anticipate may open in the future. It is not tied to an active vacancy at this time. By applying to this Pipeline Advertisement, candidates are expressing interest in being contacted for potential future opportunities that align with the role described.
As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment: This is a field-based sales role covering the Boston, MA territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time. Specific requirements can be discussed during the interview process.
Position Overview:
In this role, you will develop and manage relationships with a diverse range of health care customers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities:
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.Maintain current product knowledge and certifications for the company's portfolio.Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.Provide customers with key insights by keeping apprised of professional and health care environment knowledge using Company's approved promotional materials.Provide management with regular updates on customer needs, patient health outcomes, marketplace dynamics, and progress toward quality goals.Deliver key insights to customers based on ongoing professional knowledge and market trends.Monitor business performance against objectives using company tools to support effective planning and sales impact.Qualifications:
This position's band level will be evaluated based on candidate's qualifications.
Minimum Requirements:
S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.Able to analyze complex data and leverage insights to develop strategic sales plans.Comfortable using digital tools and platforms to engage with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.Valid driver's license.Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.Reside in Boston, MA distance requirements vary by territory and business need, must reside within 50 miles.Preferred Experience and Skills:
Background in sales, account management, consultative roles, or customer service.Experience analyzing metrics to evaluate progress toward goals.Minimum of 3 years of relevant sales experience.Experience launching products and succeeding in competitive markets.Ability to simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.Demonstrates a proactive learning approach and an agile growth mindset.The salary range for this role is:
S1: $79,200.00 - $124,700.00
S2: $106,200.00 - $167,200.00
In addition to our total rewards package, this role is also eligible for our Sales Incentive Plan and company car.
CCSALES2026
Read LessThis posting is intended to proactively build a pipeline of talent for roles we anticipate may open in the future. It is not tied to an active vacancy at this time. By applying to this Pipeline Advertisement, candidates are expressing interest in being contacted for potential future opportunities that align with the role described.
As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment: This is a field-based sales role covering the Rocky Mount, NC territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time. Specific requirements can be discussed during the interview process.
In this role, you will develop and manage relationships with a diverse range of health care customers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities:
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.Maintain current product knowledge and certifications for the company's portfolio.Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.Provide customers with key insights by keeping apprised of professional and health care environment knowledge using Company's approved promotional materials.Provide management with regular updates on customer needs, patient health outcomes, marketplace dynamics, and progress toward quality goals.Deliver key insights to customers based on ongoing professional knowledge and market trends.Monitor business performance against objectives using company tools to support effective planning and sales impact.Qualifications:
This position's band level will be evaluated based on candidate's qualifications.
Minimum Requirements:
S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.Able to analyze complex data and leverage insights to develop strategic sales plans.Comfortable using digital tools and platforms to engage with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.Valid driver's license.Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.Reside in Rocky Mount, NC distance requirements vary by territory and business need, must reside within 50 miles.Preferred Experience and Skills:
Background in sales, account management, consultative roles, or customer service.Experience analyzing metrics to evaluate progress toward goals.Minimum of 3 years of relevant sales experience.Experience launching products and succeeding in competitive markets.Ability to simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.Demonstrates a proactive learning approach and an agile growth mindset.The salary range for this role is:
S1: $79,200.00 - $124,700.00
S2: $106,200.00 - $167,200.00
In addition to our total rewards package, this role is also eligible for our Sales Incentive Plan and company car.
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
Read LessAs a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment: This is a field-based sales role responsible for covering the San Diego, CA territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.
Position Overview: In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities:
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.Maintain current product knowledge and certifications for the company's portfolio.Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplaceMonitor business performance against objectives using company tools to support effective planning and sales impact.Qualifications:
This position's band level will be evaluated based on candidate's qualifications.
Minimum Requirements:
S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.Able to analyze complex data and leverage insights to develop strategic sales plans.Comfortable using digital tools and platforms to engage with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.Valid driver's license.Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non?metro territories; if outside these distances, candidates must be willing to relocate at their own expense.Preferred Experience and Skills:
Background in sales, account management, consultative roles, or customer service.Experience analyzing metrics to evaluate progress toward goals.Minimum of 3 years of relevant sales experience.Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.Experience launching products and succeeding in competitive markets.Ability to simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.Demonstrates a proactive learning approach and an agile growth mindset.Required Skills:
Account Management, Business Planning, Client Communication, Customer Insights, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, Ethical Standards, Interpersonal Relationships, Market Analysis, Product Knowledge, Product Sales, Sales Metrics, Sales Reporting, Strategic Sales Initiatives
Preferred Skills:
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U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$79,200.00 - $124,700.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event
Read LessThis posting is intended to proactively build a pipeline of talent for roles we anticipate may open in the future. It is not tied to an active vacancy at this time. By applying to this Pipeline Advertisement, candidates are expressing interest in being contacted for potential future opportunities that align with the role described.
As a Cardiovascular Disease Specialist, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient-focused solutions.
Territory Assignment: This is a field-based sales role covering the Palm Springs, CA territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time. Specific requirements can be discussed during the interview process.
Position Overview:
In this role, you will develop and manage relationships with a diverse range of health care customers. You will regularly engage with various health care settings such as physicians' offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities:
Develop and execute a territory-level business plan in alignment with company policies, standards, and ethics.Maintain current product knowledge and certifications for the company's portfolio.Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.Provide customers with key insights by keeping apprised of professional and health care environment knowledge using Company's approved promotional materials.Provide management with regular updates on customer needs, patient health outcomes, marketplace dynamics, and progress toward quality goals.Deliver key insights to customers based on ongoing professional knowledge and market trends.Monitor business performance against objectives using company tools to support effective planning and sales impact.Qualifications:
This position's band level will be evaluated based on candidate's qualifications.
Minimum Requirements:
S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.S2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.Able to analyze complex data and leverage insights to develop strategic sales plans.Comfortable using digital tools and platforms to engage with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.Works well both independently, with excellent organizational and time management skills, and collaboratively within team-oriented settings.Valid driver's license.Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.Reside in Palm Springs, CA distance requirements vary by territory and business need, must reside within 50 miles.Preferred Experience and Skills:
Background in sales, account management, consultative roles, or customer service.Experience analyzing metrics to evaluate progress toward goals.Minimum of 3 years of relevant sales experience.Experience launching products and succeeding in competitive markets.Ability to simplify complex information and convey technical details clearly.Proficient in using advanced analytics to generate customer insights and drive sales.Comfortable leveraging multi-channel tools and technology to expand sales reach and impact.Demonstrates a proactive learning approach and an agile growth mindset.The salary range for this role is:
S1: $79,200.00 - $124,700.00
S2: $106,200.00 - $167,200.00
In addition to our total rewards package, this role is also eligible for our Sales Incentive Plan and company car.
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
Read LessSummary of the job: Our Senior Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division, Companion Animal product portfolio, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Senior Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners. This role will cover the South Bend, Mishawaka, Valparaiso Indiana territory. It is strongly preferred that our sales employees reside within the territory which they cover, however, we will allow sales employees to live up to 20 miles from the territory border.
Essential Accountabilities:
Communicates about our product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.Develops customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customers resulting in solutions, partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth.Develops territory and specific account plans for all key customers.Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.Works collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.Shares with other team members within the region to foster growth and development within the team.Analyzes monthly sales results and manage expenses within budget guidelines.Identifies and selects programs/services available within Animal Health's available resources to address customer needs and provide education & training opportunities to accounts.Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer's needs.Develops current understanding of Animal Health products, industry trends and competitor landscape.Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.Responsible for developing and meeting learning and development objectives agreed upon with leadership.Our Enterprise Leadership Skills are designed to Shape our Future Unlock Potential Deliver Impact Enterprise Leadership Skills (with coaching and support, you are expected to develop) Entrepreneurship Business Savviness Strategic Planning Decision Making Talent Growth Emotional Intelligence Networking & Partnerships Coaching & Development Diversity, Equity & Inclusion Influence Execution Excellence Change Catalyst Ownership & Accountability Innovation Motivation & Inspiration Ways of Working Behaviors Win As One Team Focus On What Matters Act With Urgency Experiment, Learn & Adapt Embrace Diversity & Inclusion Speak Up & Be Openminded
Background & Education Minimum Qualifications: Bachelor's degree with at least 5 years of sales experience OR a minimum of high school diploma with at least 10 years of sales or equivalent experience Required Skills/Abilities: Excellent interpersonal/communication and presentation skills Demonstrated motivation and focus on achieving measurable, tangible results. Commitment to collaboration as the normal mode of working and resolving problems. Demonstrated understanding of positions' contribution to the business goals and willingness to adopt changes to current processes to meet customer needs. Demonstrated ability to independently understand customers' evolving needs and expectations and combines with knowledge of customers' organization and culture to drive results. Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources. Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs. Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad. Ability to work both independently and as part of a team. Ability to travel overnight and some weekend activity. Preferred Skills & Abilities Sales experience and/or experience within the Animal Health Industry. Knowledge of animal health biological and pharmaceutical products. Understanding or prior experience working with Distribution. Multi-lingual fluency preferred, particularly in Spanish.
Read LessThe HIV Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric business model. This position is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities relative to the customer strategy, keeping with our Company's values and standards as governed by our policies and ensuring that our Company is viewed as demonstrating better health outcomes to healthcare professionals and their patients. The HIV Customer Representative demonstrates professionalism and leadership by modeling the required knowledge for successful execution of all Field Sales competencies.
This is a field-based sales position that is responsible for covering the Allentown, Reading and Harrisburg territory. The ideal location to reside is within this territory or within a reasonable commuting distance to those workload centers. Travel (%) varies based on candidate's location within the geography.
Primary Responsibilities:
Communicates product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs.Engages in informed discussions about products with HCP customers knowing when/how to seek and provide additional information.Within select customer accounts, acts as primary point of contact for customer, meets with key customers/personnel to understand practice structure, business model, key influencers/network structure, customer needs and identifies business opportunities.For select customer accounts/HCPs, coordinates with customer team to develop customer strategy outlining strategy for interactions/relationship, solutions and potential offerings for customer.Shares learnings and best practices from one customer to help other customers meet their needs.Demonstrates a focus on better health outcomes (considers the HCP & patient experience).Provides input into resource allocation decisions across customers.Identifies and selects programs/services available in the library of our "resources" to address customer needs.Maintains current understanding of practice structure, business model, key influencers/network structure and makes information available to relevant stakeholders.Influences beyond their specific geography or product area.Embraces and maximizes new technological capabilities and channels to engage customers.Engages in all job responsibilities and activities with the highest standards of ethics and integrity, with particular emphasis on compliance with all relevant laws, policies and regulations.HIV Specific:
The HIV Customer Representative demonstrates the ability to execute at each stage of the sales process. This role creates a compelling and logical rationale in positioning our Company's HIV products versus the competition by focusing on appropriate patient types and use of supportive approved resources.
Demonstrates the ability to stay ahead of market trends, assesses impact of dynamics on current business state and makes proactive recommendations to meet the future needs of the business. Demonstrates innovation, resilience and is able to adapt to ambiguous/evolving business environments.Demonstrates advanced ability to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to position HIV products and collaborates with customers on focused and customized business strategy.Demonstrates the ability to identify customer/market segments and industry conditions in local market. Special emphasis on Specialty Pharmacy to leverage business opportunities and understanding of HIV products distribution channels/challenges.Demonstrates the ability to drive results by appropriately managing the total Virology product portfolio by prioritizing individual opportunities and plan execution through customer segmentation, targeting and business analysis.Articulates the complexities of the HIV payer environment, recognizing the role each stakeholder plays in the ability to access our company's Virology product portfolio.Demonstrates the ability to apply understanding of account needs and inter-dependencies in order to develop and execute account plans. Collaborates and models teamwork with extended members of the Virology Account Team (CLs, CTLs, Managed Care, Marketing) in the development of long-term account plans and customer centric solutions to improve value for both customers and patients.Demonstrates the ability to embrace and maximize current and future technological capabilities and multi-channel opportunities to engage customers.Demonstrates high-level collaboration skills to optimally maximize customer interactions and territory management with cross-functional Virology and non-Virology stakeholders such as Community Liaisons, IDS executives, fellow District members etc.Demonstrates the ability to forge and manage business relationships with difficult to access customers in a "no sample" environment.Demonstrates ability to function effectively and employ a "business owner mindset" during business cycles undergoing a high degree of change, including flexing across customer segments, product portfolios, and working in flexible matrix configurations.Demonstrates high-level compliance with all Company policies and procedures.Position Qualifications:
Minimum Requirements:
Bachelor's Degree with at least 2 years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices).Valid Driver's license.Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences.Preferred Experience and Skills:
Minimum of two (2) years working in one or more of the following areas: account management or sales experience working with Infectious Disease customers, with a preference for HIV product experience and/or launch experience.Preference for specialty sales experience across multiple specialty markets with a preference for launch experience.Experience in pharma, biotech or medical device sales.Demonstrated experience developing and executing plans for engaging customers and meeting customer needs.Demonstrated success in establishing, developing and maintaining relationships.Prior experience working in a highly regulated industry or environment where compliance to laws and policies is critical.Account experience working in complex hospital systems, teaching Institutions and community hospitals.Demonstrated skill set to identify account inter-dependencies and build partnerships with key stakeholders/departments.Experience with complex payer environments, recognizing the role each stakeholder plays in the ability to access the product portfolio, especially pharmacy stakeholders.Current disease state customers acknowledge individual as a trusted and reliable representative.Experience interacting with scientific thought leaders and developing advocates across an adoption continuum.Demonstrated ability to develop customer relationships in a challenging-to-access or "no sampling" environment.High level of business acumen and account management skills.Current relationships with key opinion leaders within designated accont preferred.Leadership, planning and organization, self-motivation and initiative, ability to learn, understand and convey complex information.Understanding of the value and importance of approaching job responsibilities with ethics and integrity and working in a highly compliant environment.Required Skills:
Account Planning, Business Analysis, Business Opportunities, Client Communication, Customer Engagement, Customer Experience Management, Customer Segmentation, Customer Strategy, Health Outcomes, Management Process, Market Analysis, Market Trends, Product Information, Product Portfolio Management, Sales Calls, Sales Presentations, Sales Territory Management, Virology
Preferred Skills:
Salary range for this role is $106,200.00 - $167,200.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
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