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Mental Health Resource Center
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  • Patient Accounts Specialist  

    - Jacksonville
    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranc... Read More
    Job DescriptionJob DescriptionBenefits:
    Dental insuranceHealth insurancePaid time offVision insurance
    Benefits/Perks
    Medical, Dental, and Vision InsuranceLife InsuranceDisability Insurance403bPTOPaid HolidaysFlexible Spending AccountEmployee Assistance ProgramCompany Overview
    Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

    Job Summary
    The Patient Accounts Specialist is responsible for accurate and timely claims submissions, reimbursements, adjustments, and refunds of assigned insurance payers in accordance with current policies and procedures.

    Responsibilities
    Files claim with all appropriate payers.Generates daily billing reports that reflect payer summaries of claims filed and amounts to be collected for submission to the Business Office Manager.Transmits billing electronically and manually for all companies in accordance with departmental deadlines.Performs timely and accurate applications and insurance company payments/adjustments.Evaluates denials in a timely manner for appropriate reconciliation, rebilling, and other necessary follow-up.Receives phone calls and inquiries from both third-party payers and individuals served on claims and responds to same as appropriate.Maintains and updates financial files that contain current demographics, historical data, financial status, and payer source. Works cooperatively with other departments to obtain accurate clinical and demographic information to ensure timely billing and collection of fees owed for services rendered.Works with staff on third-party verification. Coordinates with utilization management, inpatient admitting clerk, and outpatient staff to assure proper pre-certifications are obtained from insurance companies. Performs insurance verifications when necessary.Reviews and utilizes Accounts Receivables aging and billing error reports for the purposes of correction, reconciliation, and problem resolution in regard to receivables, in an effort to prevent 90 and 120-day receivables.Processes financial evaluations for eligibility of sliding scale, as well as maintaining financial documents.Qualifications
    In order to be considered, candidates must have a High school graduate or equivalent required and two years of medical third-party billing and collection experience required.Two years experience working with a desktop computer and related software (i.e. Microsoft Office).Experience with Medicare preferred.Position Details
    This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

    Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
    Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com

    Read Less
  • WEEKEND Behavioral Healthcare Assistant  

    - Jacksonville
    Job DescriptionJob DescriptionCompany OverviewMental Health Resource C... Read More
    Job DescriptionJob DescriptionCompany Overview
    Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

    Job Summary
    Behavioral Health Assistants provide competency-based direct care to children, adolescents, and adults in our inpatient behavioral health units. Behavioral Health Assistants assist in providing a safe, clean, and therapeutic environment for our patients. These inpatient units provide crisis stabilization services and most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. This is an ideal opportunity for an individual who is dedicated to providing a caring, therapeutic environment and who enjoys working in a team atmosphere. We provide a variety of training, including but not limited to Crisis Intervention, CPR, Diagnosis and Behaviors, Ethics, and Confidentiality.

    Each team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork, and system entries meet internal and external guidelines for content, accuracy, and timeliness.

    Responsibilities
    Monitors behaviors and documents observed behaviors as indicated in the patient record.Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes.Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis.Ensures implementation of the daily schedule that meets patients needs and interests.Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor.Supervises patients during fresh air breaks and visitation periods.Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events.Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse.Qualifications
    In order to be considered, candidates must have a High School Diploma or equivalent.Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic (PMD) certification is preferred.One year of experience working in direct patient care is preferred.Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionalsPosition Details
    Every other Saturday and Sunday, 7:00am to 3:30pm/ MHRC North/ Children and Adolescent Unit
    Every other Saturday and Sunday, 3:00pm to 11:30pm/ MHRC North/ Adult Unit and Children and Adolescent Unit
    Every other Saturday and Sunday, 11:00pm to 7:30am/MHRC North/ Adult Unit and Children and Adolescent Unit

    Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
    Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com

    Read Less
  • WEEKEND Behavioral Healthcare Assistant  

    - Jacksonville
    Job DescriptionJob DescriptionCompany OverviewMental Health Resource C... Read More
    Job DescriptionJob DescriptionCompany Overview
    Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

    Job Summary
    Behavioral Health Assistants provide competency-based direct care to children, adolescents, and adults in our inpatient behavioral health units. Behavioral Health Assistants assist in providing a safe, clean, and therapeutic environment for our patients. These inpatient units provide crisis stabilization services and most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. This is an ideal opportunity for an individual who is dedicated to providing a caring, therapeutic environment and who enjoys working in a team atmosphere. We provide a variety of training, including but not limited to Crisis Intervention, CPR, Diagnosis and Behaviors, Ethics, and Confidentiality.

    Each team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork, and system entries meet internal and external guidelines for content, accuracy, and timeliness.

    Responsibilities
    Monitors behaviors and documents observed behaviors as indicated in the patient record.Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes.Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis.Ensures implementation of the daily schedule that meets patients needs and interests.Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor.Supervises patients during fresh air breaks and visitation periods.Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events.Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse.Qualifications
    In order to be considered, candidates must have a High School Diploma or equivalent.Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic (PMD) certification is preferred.One year of experience working in direct patient care is preferred.Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionalsPosition Details
    Every other Saturday and Sunday, 7:00am to 3:30pm/ Adult Unit/ MHRC South
    Every other Saturday and Sunday, 3:00pm to 11:30pm/ MHRC South/ Adult Unit
    Every Saturday and Sunday, 11:00pm to 7:30am/ MHRC South/ Adult Unit

    Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
    Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com

    Read Less

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