As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards.
Pay Rate: $20 an hour
Open Shift:-Thursday through Saturday 11pm-9am (30h)Essential Functions
Participant Support and Advocacy
Engage with participants respectfully and encouragingly to promote self-esteem and empowerment.Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks.Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance.Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources.Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties.Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures.Support community integration by facilitating participation in recreational and social activities.Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs.Participant Health and Wellbeing
Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress.Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel.Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines.Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards.Monitor participant health conditions, recording vital signs and health-related data as necessary.Documentation
Complete all required program documentation accurately and within established timelines.Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts.Report concerns or incidents to supervisory personnel promptly and document them accordingly.Utilize agency reporting systems, internet-based applications, and other necessary software tools.Safety
Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies.Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations.Teamwork, Communication, and Professional Growth
Be flexible with scheduling and prepared to cover shifts as needed due to operational demands.Actively participate in team meetings, supervision sessions, and professional development opportunities.Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid.Exhibit professionalism, organization, and strong interpersonal skills to support program goals.
Requirements
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team.Strong communication, organizational, and computer skills.Adaptability to participants' changing needs.Patience, compassion, and strong interpersonal skills.Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.Must be at least 18 years old.Required Education and Experience
High school diploma or GED required; college degree in human services or a related field preferred.Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.Physical Demands and Work Environment
Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write.Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens.Work environment is primarily indoors, with a noise level ranging from quiet to moderate.Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$20 an hour Read LessAs a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards.
Pay Rate: $20 an hour
Open Shift:-Thursday through Saturday 11pm-9am (30h)Essential Functions
Participant Support and Advocacy
Engage with participants respectfully and encouragingly to promote self-esteem and empowerment.Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks.Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance.Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources.Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties.Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures.Support community integration by facilitating participation in recreational and social activities.Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs.Participant Health and Wellbeing
Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress.Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel.Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines.Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards.Monitor participant health conditions, recording vital signs and health-related data as necessary.Documentation
Complete all required program documentation accurately and within established timelines.Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts.Report concerns or incidents to supervisory personnel promptly and document them accordingly.Utilize agency reporting systems, internet-based applications, and other necessary software tools.Safety
Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies.Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations.Teamwork, Communication, and Professional Growth
Be flexible with scheduling and prepared to cover shifts as needed due to operational demands.Actively participate in team meetings, supervision sessions, and professional development opportunities.Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid.Exhibit professionalism, organization, and strong interpersonal skills to support program goals.
Requirements
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team.Strong communication, organizational, and computer skills.Adaptability to participants' changing needs.Patience, compassion, and strong interpersonal skills.Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.Must be at least 18 years old.Required Education and Experience
High school diploma or GED required; college degree in human services or a related field preferred.Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.Physical Demands and Work Environment
Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write.Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens.Work environment is primarily indoors, with a noise level ranging from quiet to moderate.Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$20 an hour Read LessAre you an LPN looking for more purpose in your work? Do you want to use your clinical skills in an environment that values respect, recovery, and real human connection?
We’re looking for a Licensed Practical Nurse (LPN) to join our team in the MHA GRIT Program, part of the Division of Recovery & Housing. This is a unique role where nursing care meets recovery-focused support—designed for someone who wants to make a difference while working in a team that truly collaborates across disciplines.
In this role, you won’t be working in a hospital or traditional clinic—you’ll be embedded in a program that provides housing and structured support for individuals working to rebuild their lives after serious mental health challenges and/or substance use. You’ll have the opportunity to develop meaningful relationships with participants, offer hands-on clinical guidance, and be a consistent presence in their care and recovery journey.
Whether you're supporting medication management, helping coordinate medical care, or simply being a steady, trusted voice in someone’s day—your role will matter. And you'll be working alongside a committed, values-driven team that brings empathy, skill, and accountability to everything we do.
Open Shift:-Tuesday through Saturday 9am-5pm (40h)What You’ll Be Doing Assess the physical health needs of program participants and help shape individualized care plans Monitor medications, observe side effects, and provide clear education to participants about their treatment Communicate regularly with outside providers, physicians, and VNAs to coordinate care Support a culture of wellness through participant engagement and informal health coaching Partner with staff on MAP (Medication Administration Program) training and compliance Be part of the team that ensures participants get timely, quality healthcare—including advocating for follow-up care and second opinions when needed Participate in treatment planning, discharge planning, and program wellness initiatives Keep clear, compliant, and organized documentation on all participant health services Who You Are A reliable, compassionate clinician who enjoys working directly with people Comfortable educating both participants and staff on medical and medication-related topics Organized, good under pressure, and skilled at keeping multiple tasks moving Comfortable taking initiative and working as part of a team committed to participant recoveryWhy Join Us? Work in a supportive, collaborative, mission-driven environment Be part of a team focused on recovery, dignity, and person-centered care Gain experience in integrated behavioral health and housing programs Competitive salary and comprehensive benefits Ongoing training and professional development opportunitiesRequirements
LPN license in Massachusetts is required At least 2 years of experience working with individuals with psychiatric or behavioral health needs Knowledge of psychotropic medications, common medical conditions, and wellness principles MAP instructor certification or willingness to become certified Strong communication skills, both verbal and written Ability to coordinate care and advocate effectively within the healthcare systemBenefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability Read LessAs a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards.
Pay Rate: $20 an hour
Open Shift:-Saturdays 11pm-9am (10h)Essential Functions
Participant Support and Advocacy
Engage with participants respectfully and encouragingly to promote self-esteem and empowerment.Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks.Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance.Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources.Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties.Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures.Support community integration by facilitating participation in recreational and social activities.Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs.Participant Health and Wellbeing
Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress.Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel.Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines.Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards.Monitor participant health conditions, recording vital signs and health-related data as necessary.Documentation
Complete all required program documentation accurately and within established timelines.Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts.Report concerns or incidents to supervisory personnel promptly and document them accordingly.Utilize agency reporting systems, internet-based applications, and other necessary software tools.Safety
Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies.Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations.Teamwork, Communication, and Professional Growth
Be flexible with scheduling and prepared to cover shifts as needed due to operational demands.Actively participate in team meetings, supervision sessions, and professional development opportunities.Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid.Exhibit professionalism, organization, and strong interpersonal skills to support program goals.Requirements
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team.Strong communication, organizational, and computer skills.Adaptability to participants' changing needs.Patience, compassion, and strong interpersonal skills.Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.Must be at least 18 years old.Required Education and Experience
High school diploma or GED required; college degree in human services or a related field preferred.Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.Physical Demands and Work Environment
Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write.Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens.Work environment is primarily indoors, with a noise level ranging from quiet to moderate. Read LessAs a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards.
Pay Rate: $20 an hour
Open Shift:-Thursday through Saturday 11pm-9am (30h)Essential Functions
Participant Support and Advocacy
Engage with participants respectfully and encouragingly to promote self-esteem and empowerment.Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks.Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance.Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources.Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties.Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures.Support community integration by facilitating participation in recreational and social activities.Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs.Participant Health and Wellbeing
Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress.Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel.Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines.Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards.Monitor participant health conditions, recording vital signs and health-related data as necessary.Documentation
Complete all required program documentation accurately and within established timelines.Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts.Report concerns or incidents to supervisory personnel promptly and document them accordingly.Utilize agency reporting systems, internet-based applications, and other necessary software tools.Safety
Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies.Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations.Teamwork, Communication, and Professional Growth
Be flexible with scheduling and prepared to cover shifts as needed due to operational demands.Actively participate in team meetings, supervision sessions, and professional development opportunities.Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid.Exhibit professionalism, organization, and strong interpersonal skills to support program goals.Requirements
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team.Strong communication, organizational, and computer skills.Adaptability to participants' changing needs.Patience, compassion, and strong interpersonal skills.Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.Must be at least 18 years old. Read LessAs a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. All applicants must be currently CPI/Restraint certified for this program.
Pay Rate; $20 an hour
Open Shift:-Sunday through Wednesday 11pm-9am (40h)Essential Functions
Participant Support and Advocacy
Engage with participants respectfully and encouragingly to promote self-esteem and empowerment.Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks.Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance.Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources.Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties.Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures.Support community integration by facilitating participation in recreational and social activities.Provide transportation for participants as needed, ensuring vehicle safety and completion of required training programs.Participant Health and Wellbeing
Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress.Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel.Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines.Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards.Monitor participant health conditions, recording vital signs and health-related data as necessary.Documentation
Complete all required program documentation accurately and within established timelines.Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts.Report concerns or incidents to supervisory personnel promptly and document them accordingly.Utilize agency reporting systems, internet-based applications, and other necessary software tools.Safety
Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies.Assist with emergency evacuations, conduct fire drills, and ensure compliance with safety regulations.Teamwork, Communication, and Professional Growth
Be flexible with scheduling and prepared to cover shifts as needed due to operational demands.Actively participate in team meetings, supervision sessions, and professional development opportunities.Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid.Exhibit professionalism, organization, and strong interpersonal skills to support program goals.Requirements
Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.Current & valid CPI/Restraint certification.Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team.Strong communication, organizational, and computer skills.Adaptability to participants' changing needs.Patience, compassion, and strong interpersonal skills.Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.Must be at least 18 years old.Required Education and Experience
High school diploma or GED required; college degree in human services or a related field preferred.Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.Physical Demands and Work Environment
Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write.Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens.Work environment is primarily indoors, with a noise level ranging from quiet to moderate.Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$20 an hour Read LessWe are seeking a part-time Licensed Practical Nurse (LPN) to join our Medical Respite residential program within our Division of Recovery & Housing. This position coordinates those functions and activities that provide for, maintain, and promote the health of persons in need of shelter and stability. This position works within the Homeless Medical Respite Services (HMRS) program, establishing open communication, support, and accountability among co-workers.
Person Services
Conducts screening and evaluations to determine eligibility and suitability for the Homeless Medical Respite ProgramProvides health and medical information necessary for completion and revisions of the Comprehensive AssessmentProvides input regarding health and medical needs for the development and monitoring of Individual Action Plans (IAPs)Informs persons served regarding medication function, effects and side effectsCoordinates with community providers, including inpatient medical providers, visiting nurses, primary and specialty care offices, and others as need to ensure appropriate medical care both in the HMRS program and in the community. Provides informal counseling in areas of health and psycho-physiological well-being.Monitors side effects of medicationsInsures yearly physical assessments are performed to maintain accurate baseline dataAssesses persons served with specific physical complaintsMakes appropriate medical interventions, e.g. coordinates appointments and communication with physiciansInteracts with persons served in order to assess needs, provide information, discuss problems, and encourage growth and developmentProvides informal counseling in areas of health and psycho-physiological well-beingMonitors participant progress in areas of health and psycho-physiological well-beingAdvocates with medical providers to ensure that persons served receive highest quality health care including second opinions when warrantedCoordinates access and referrals to VNAs when ordered by prescriber and/or physicianProgram Staff Development Services
1. Ensures program and staff are in compliance with medication self-administration practices and performs medication audits regularly
2. Trains staff as needed to obtain MAP certification
3. Provides training to persons served and staff regarding medication function, effects, side effects, nutrition, specific disease processes which apply to program persons served, and vital sign monitoring
4. Provides agency-wide trainings on medically related topics such as vital signs
5. Adheres to MHA and program policy and procedure manual
6. Develops and monitors systems related to medical care and medications
7. Provides clinical support to Directors and Supervisory Staff
Collateral/Environmental Services
Works within processes and procedures of referral source
Coordinates exchange of information among person served, staff, and external medical/nursing and other service-providing agencies and providersConsults with staff regarding Person served special physical care needsNotifies supervisory staff immediately in the event of a person served crisis, suspected illegal activity, or any behavior constituting an incident in the program Liaisons with other service providing agenciesAdministrative Responsibilities/Record Keeping
Maintains medical and medication records in accordance with standard format and timetables to include physical assessment and progress reports and other specialized documentation which is required
May attend Individual Action Plan meetings if neededConducts medical/clinical projects as identified by the DirectorProfessional Growth and Development
Attends Agency-required trainings and seeks and uses external training opportunities Participates in relevant Agency and/or community task forcesEngages in self-evaluation to develop professional goalsActively participates in individual supervisionConclusion:
This job description provides an overview of the essential responsibilities and qualifications for the Licensed Practical Nurse (LPN) position. It is not intended to be an exhaustive list of all tasks or working conditions associated with the role.
Requirements
Must have a valid Licensed Practical Nursing license in the state of MassachusettsMust have experience monitoring/developing IAPs (Individual Action Plans)Experience in medical respite preferredMust have a valid driver's license and a reliable source of transportation to bring to/from workBenefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability Read Less