Mental Health Association (MHA) is seeking a dedicated and experienced Clinical Director to provide leadership and clinical oversight in a residential recovery program. This role is ideal for a licensed clinician who is passionate about empowering individuals on their recovery journey and fostering a supportive, person-centered environment. The Clinical Director will be responsible for supervising clinical staff, guiding treatment practices, ensuring regulatory compliance, and contributing to the overall success and stability of the program.
Pay Rate: $70,000 annually
Schedule: Monday through Friday 9am-5pm (40h), some flexibility required
Key Responsibilities
Provide day-to-day clinical leadership and oversight for the GRIT residential recovery program, ensuring a safe and recovery-focused environment.Supervise a team of clinicians through regular clinical supervision, support, and performance monitoring.Ensure timely and accurate completion of clinical documentation, including assessments, treatment plans, and progress notes.Provide or oversee clinical services as appropriate to support program needs and maintain therapeutic engagement.Lead team meetings, support treatment planning, and facilitate training on topics such as dual diagnosis, trauma-informed care, and crisis response.Conduct monthly chart audits, support utilization reviews, and ensure compliance with BSAS and MHA standards.Participate in the on-call rotation and provide clinical support during crises.Collaborate with the Program Director on program planning, implementation of best practices, and maintaining a therapeutic milieu.Coordinate care with external providers and serve as a liaison to community partners and licensing bodies.Lead or oversee the review of critical incidents and ensure proper documentation and follow-up.Requirements
Valid driver’s license, reliable vehicle, sufficient automobile insurance, and an acceptable driving record.Master’s Degree in social work, counseling, psychology, or a related field (required).LCSW, LICSW, LMHC, or LADC 1 (required) – license-eligible candidates will be considered.Experience working with individuals with co-occurring substance use and mental health conditions.Strong understanding of recovery principles, trauma-informed care, and evidence-based practices.Experience supervising clinical staff in a residential or behavioral health setting preferred.Spanish-speaking candidates strongly encouraged to apply.About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read Less
The Registered Nurse (RN) is responsible for performing diversified nursing services for Integrated and Community Living (ICL) individuals including; coordination of health services, act as medication administration policy consultant, teaching, training, policy implementation, and other similar duties. Nurse will maintain an ongoing assessment of health care needs for the well-being of the individuals served, in compliance with the Federal, State and Association policies, procedures and regulations.
Pay Rate: $80,000/annually
Schedule: Monday through Friday 9am-5pm (40h)
Key Responsibilities
Answer and respond to calls from ICL residences and administration regarding individuals’ health needs.Coordinate medical treatment, including triage, staff guidance, and emergency response.Communicate with doctors, nurses, and other providers about individuals’ medical or clinical issues.Instruct staff on proper medical triage procedures as needed.Make routine visits to residences to meet with staff, answer questions, educate, and assess individuals.Make emergency visits to individuals when necessary.Perform medication audits in accordance with MAP policy.Review medical documentation, including MARs, provider orders, protocols, and related paperwork.Assess all laboratory work for individuals, including ordering labs and managing results.Plan, design, and implement training programs for staff in coordination with the Nurse Manager.Accompany individuals to medical appointments as needed.Participate in clinical assessments, recommendations, meetings, and trainings within the agency and with external organizations.Attend and advise staff team meetings.Communicate with families regarding individuals’ health care needs.Maintain a safe workplace by identifying hazards, reporting accidents, and following established MHA safety policies and procedures.Requirements
Knowledge of procedures and practices in the field of nursing.Possess current and valid Massachusetts RN license required.Minimum of one year nursing experience.Must be self-directed, have strong communication and organizational skills.Possess current driver’s license and have car and willingness to use car for work purposes.About Integration & Community Living (ICL)
MHA’s Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts.
With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read LessPosition Summary
The Intake Clinician plays a vital role in the initial assessment and onboarding process for individuals seeking behavioral health and/or substance use services at BestLife’s Outpatient Emotional Health & Wellness Center. The Clinician conducts comprehensive biopsychosocial assessments, completes diagnostic impressions, and supports new clients—whether self-referred, court-mandated, or participating in the Massachusetts Impaired Driving (MID) program.
This role requires strong clinical assessment and diagnostic skills across a wide range of presentations and age groups, from children to older adults. The Intake Clinician also helps orient clients to the clinic, facilitates appropriate referrals for ongoing services, and works collaboratively with clinical and administrative teams to ensure a smooth and timely transition into care.
Payrate: $57,000 - $63,000 depending on licensure
Essential Job Responsibilities
Conduct a Massachusetts Standardized Biopsychosocial Assessment during the first session, including necessary addendums.Administer and complete evidence-based screening tools, including but not limited to CANS, PHQ-9, ASUDS, TB screening, and nicotine/health risk assessments.Complete court-related evaluations and treatment recommendation letters, when applicable.Ensure completion of all intake documentation, including authorizations, consents, enrollment forms, and service agreements.Submit all clinical and administrative documentation in accordance with agency and regulatory standards and deadlines.Coordinate with the Billing Department regarding insurance verification and payment arrangements.Participate as a member of a multi-disciplinary treatment team, ensuring coordinated and integrated care planning.Actively engage in licensing and accreditation processes and agency quality improvement initiatives.Serve as a liaison with community partners, including courts, state agencies, treatment providers, and referral sources.Pursue continuing education and professional development through trainings, conferences, and task force involvement.Promote and model MHA’s mission, values, and guiding principles in all internal and external interactions.Perform other related duties as assigned by the Clinic Director and/or Clinical Supervisor.
About BestLife - Emotional Health & Wellness
The BestLife Emotional Health & Wellness Center provides compassionate, person-centered care for individuals, families, and couples facing mental health and substance use challenges. Using evidence-based approaches, our team supports both short-term needs and long-term recovery through services such as assessments, individual, group, family, and couples therapy, substance use and co-occurring disorder treatment, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist, ensuring high-quality, supportive treatment every step of the way.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver’s license, reliable transportation, sufficient insurance, and clean driving record.Ability to work independently and as part of a collaborative team.Strong time management, prioritization, and organizational skills.Excellent communication (verbal and written) and interpersonal abilities.Adaptability to meet changing participant and program needs.Warm, positive, and respectful approach with individuals in recovery.Effective under pressure, including in crisis situations.Familiarity with local community-based resources and recovery networks.Must be at least 21 years of age.
Qualifications
Master’s Degree in a behavioral health or addiction-related field is required.Independent licensure (LICSW, LMHC, LMFT, LADC-I) in the Commonwealth of Massachusetts preferred, or license-eligible within 6 months.Experience working with diverse populations and clinical presentations across the lifespan.Strong clinical assessment, diagnostic, and documentation skills.Ability to work collaboratively with internal teams and community-based organizations.Bilingual in Spanish and English strongly preferred; additional compensation available for bilingual candidates.
Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term DisabilityCompany DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read LessPosition Summary
The Clinician will work in a community behavioral health setting, providing services to individuals, couples and/or families experiencing a mental health and/or substance use need. Services will include provision of comprehensive assessment, ongoing counseling for mental health, substance use and co-occurring presentations, case management and collaboration, referrals to community support services and psychoeducation, utilizing evidence-based practices. The Clinician will work with the Clinic Director to design and lead/co-lead groups meeting the unique needs of the greater community and agency.
Pay Rate: $57,000 annually
Schedule: 40hrs per week
Key Responsibilities
Provide assessment, treatment planning, and consultation for pre-crisis and crisis plans, behavioral guidelines, risk assessments, positive behavior plans, medication treatment plans, and related interventions.Complete all required documentation in a timely manner, meeting regulatory standards.Utilize evidence-based screening tools and collaborate with teams to develop and implement positive behavior support plans.Actively participate in licensing, accreditation, and compliance processes.Serve as a liaison to relevant service systems, state agencies, and community partners; establish and maintain relationships to support programs, partnerships, and funding opportunities.Pursue professional growth through conferences, trainings, statewide meetings, task forces, committees, and other relevant activities.Promote and integrate agency mission, values, philosophy, and principles in all aspects of work.Perform other duties as assigned by the Clinic Director.
About BestLife - Emotional Health & Wellness
The BestLife Emotional Health & Wellness Center provides compassionate, person-centered care for individuals, families, and couples facing mental health and substance use challenges. Using evidence-based approaches, our team supports both short-term needs and long-term recovery through services such as assessments, individual, group, family, and couples therapy, substance use and co-occurring disorder treatment, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist, ensuring high-quality, supportive treatment every step of the way.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Master’s Degree in a behavioral health field is requiredIndependent license or license eligible preferred (LICSW, LMHC, etc.)
Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$57,000 annuallyCompany DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read LessPosition Summary
In this role the Clinician supports DMH involved adults in four ACCS residential programs as well as other clinical support needs for programs within the Division of Recovery Services. Utilizing clinical assessment, treatment planning, and collaboration with staff and external partners, the Clinician assists with identifying support needs and creating and executing supportive interventions. This role ensures that all documentation meets contract and agency standards while promoting high-quality, evidence-based practices. The position works closely with leadership and program teams to provide training, reduce barriers and support individualized, trauma-informed care in alignment with MHA’s mission, funding requirements, and regulatory guidelines.
Pay Rate: $57,000 - $63,000 depending on licensure
Open Shift: Monday through Friday 9am-5pm (40hrs)
Key Responsibilities
Develop strengths-based assessments, treatment plans, and risk assessments tailored to individual participant needs.Provide clinical consultation and planning for crisis intervention, behavioral strategies, and medication treatment.Conduct thorough case reviews and collaborate with program staff, families, and external providers to develop user-friendly plans and data collection systems.Train staff in behavioral interventions, clinical protocols, and data collection methods.Participate in team, IAP, risk, and medication meetings to support consistent clinical direction and planning.Serve as liaison with contract agencies, families, and community partners to ensure integrated care and communication.Facilitate and model psychoeducational and skill-building groups; coach and support direct-care staff.Monitor incident reports to identify clinical trends and inform training and support needs.Provide crisis assessment and intervention services as needed.Supervise clinical interns and support their integration into program services.
About the Division of Recovery Services (DRS)
The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.Master’s Degree in Social Work, Psychology, Mental Health Counseling, or related field required.LCSW, LICSW, LMHC preferred.Minimum of 3 years’ clinical experience working with individuals with psychiatric disabilities, trauma, substance use and behavioral challenges.Strong clinical assessment and planning skills with the ability to collaborate across multidisciplinary teams.Effective communication, leadership, and organizational skills.Strong interpersonal skills, patience, caring and compassion.Commitment to trauma-informed, person-centered care and professional development.
Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$57,000 - $63,000 depending on licensureCompany DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read LessPosition Summary
The Clinician provides direct individual, group, educational, and case management services to residents with substance use and/or mental health disorders. Responsibilities include conducting screenings, assessments, and treatment planning using ASAM criteria. The Clinician facilitates a structured therapeutic milieu and supports participant engagement in daily recovery activities using an integrated treatment approach.
Pay Rate: $52,000-$57,000 annually, depending on education level
Open Shift: Monday through Friday 9am-5pm (40hrs)
Key Responsibilities
Conduct screenings, intakes, assessments, and treatment planning using ASAM criteria.Provide individual and group counseling to support clients’ recovery goals.Facilitate daily therapeutic programming and community meetings within the residential setting.Maintain accurate, timely clinical documentation in compliance with regulatory and funding requirements.Coordinate care with community providers, families, and support systems to ensure integrated services.Respond appropriately to client crises and participate in critical incident review processes.Support and maintain a safe, structured, and recovery-oriented residential environment.Collaborate with interdisciplinary team members to ensure coordinated, person-centered care.Assist residents in developing aftercare, relapse prevention, and discharge planning goals.Participate in clinical supervision, staff meetings, training, and adhere to all licensing, agency, and confidentiality standards.
About the GRIT Program
The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, safe and reliable vehicle, and acceptable driving record preferredBachelor’s degree required; Master’s degree preferredLicensure (LCSW, LICSW, LMHC, or LADC1) strongly preferredStrong written, verbal, and organizational skillsAbility to manage multiple responsibilities independently and collaborativelyExperience working with individuals with co-occurring disorders preferredMust be able to pass and maintain certification in CPR and First AidDemonstrated cultural competence and ability to support a diverse population
Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$52,000-$57,000 annually, depending on education levelCompany DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read LessMental Health Association, Inc. is hiring a Bilingual Recovery Coach for our BestLife Outpatient Clinic. The Recovery Coach supports individuals in need of substance use services to live independently in the community. They work within the Agency’s team model, establishing open communication, support, and accountability among co-workers in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. The Recovery Coach provides a unique perspective and related skills to the integrated treatment team, including confidence and experience in the recovery process. They communicate this perspective to individuals to better advocate for them in the formulation of individualized action plans and the development of programs and services.
Pay Rate: $21 an hour
Key Responsibilities
Share personal recovery journey to build trust and inspire hope.Help individuals articulate their recovery goals and build confidence.Serve as an advocate for individuals in treatment and community settings.Provide peer support during treatment planning, hospitalizations, and transitions.Model self-care, self-advocacy, and healthy decision-making.Facilitate access to community-based peer resources, support groups, and events.Provide information and guidance on housing, benefits, and social supports.Offer limited practical support (e.g., transportation) based on participant needs.Facilitate mutual support/self-help groups and encourage leadership development.Stay current on recovery-oriented practices and community resources.Recognize and report participant crises, safety concerns, or critical incidents.Complete required documentation, including timesheets and call logs.Promote culturally responsive, strengths-based support in all interactions.Requirements
Must be bilingual/fluent in English and SpanishMust have completed the Recovery Coach Academy (Certified Recovery Coach)Lived experience with psychiatric diagnosis, extreme states, substance use, and/or traumaPrior experience in advocacy or peer support role preferredHigh school diploma or equivalent (GED)Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hoursDemonstrated ability to adapt to the changing needs of the program participants.Cheerful, outward-going personalityDemonstrates ability to engage and build respectful and collaborative relationshipsMust be at least 21 years oldPerforms well under stress and in the event of a crisisFamiliarity with local community resourceAbout BestLife - Emotional Health & Wellness
The BestLife Emotional Health & Wellness Center offers compassionate, person-centered mental health and substance use treatment for individuals, families, and couples. Whether challenges are short-term or ongoing, BestLife provides evidence-based care to support emotional well-being and recovery.
Services include assessments, therapy (individual, group, family, couples), substance use treatment, co-occurring disorder care, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.Company DescriptionMHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. Read Less