The Compliance Services Organization didn't exist. We built it.
MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal, the nation's largest privately-held medical waste company serving 35,000+ providers across 48 states over the past 15 years, MP1 Solutions extends that operational infrastructure, vendor network, and customer trust into a category we're actively building — and leading. We're doing it with a technology-forward approach, actively developing the AI infrastructure that will make this model smarter, faster, and more scalable as we grow.
What we do: We operate as the single compliance partner for non-acute healthcare facilities — consolidating every obligation into one coordinated program, assigning one dedicated account manager as the point of accountability, and actively managing the underlying vendor ecosystem through continuous evaluation, negotiation, and optimization on the practice's behalf.
Why it matters: Regulated facilities across the country are managing compliance the same fragmented way they always have. We're changing that — and we're looking for people who want to help build what comes next.
Our technology: We're actively building the AI infrastructure that sits behind this model — automating compliance tracking, surfacing risks before they become problems, and creating a system that gets smarter with every client we add. If you want to build at the intersection of compliance and technology, you're in the right place.
Our impact: Our clients never have to worry about something falling through the cracks — obligations are coordinated, tracked, and documented in one place. We audit costs, eliminate overcharges, and deliver proof of compliance that always keeps practices inspection ready. Every client has one dedicated account manager who owns their program end to end. And unlike a traditional vendor relationship, our model is designed to get better over time — continuously re-evaluated, optimized, and improved with every client we serve.
Position Overview:
The Operations Assistant & Dispatcher exists to keep MedPro Disposal’s and MP1 Solutions daily field operations running smoothly. This role manages the end-to-end fulfillment of our mailback program, dispatches local routes for maximum efficiency and accuracy, and serves as the primary point of contact for route drivers. Success means service is delivered on time, customer and vendor inquiries are resolved quickly, and operational standards stay high as MedPro and MP1 continues to scale its compliance services across 35,000+ providers nationwide.
Key Responsibilities:
Partner with the Director of Operations to support and optimize daily business operations across the team.Manage the end-to-end fulfillment of the mailback program — coordinating with the 3PL provider, tracking shipments, resolving issues, and generating reports.Dispatch and route local operations to maximize efficiency, accuracy, and on-time service delivery.Serve as the primary point of contact for route drivers — providing guidance, support, and accountability to drive performance and efficiency.Ensure route drivers adhere to company policies and procedures, maintaining high operational standards across the fleet.Assist with new customer setup and maintain professional communication with customers and vendors — responding promptly to phone and email inquiries.Operate a company vehicle safely and compliantly to pick up medical waste from customer locations when required.Qualifications:
Required
Years of experience: At least 1 year of route dispatch or warehouse operations experience preferred. Minimum 2 years driving trucks or commercial vans with a clean driving record required.Industry background: Previous experience in a business work environment required.Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.Education: High school diploma or equivalent; equivalent experience accepted.Other: Must be US-based; valid driver’s license with clean driving record; able to lift a minimum of 50 lbs; available for occasional Saturday shifts as needed; maintain a professional yet casual appearance; must successfully pass pre-employment screening.Nice to Have:
Familiarity with healthcare services, medical waste, or related compliance industries.Experience with 3PL fulfillment providers, dispatch / routing software, or fleet management systems.Compensation & Benefits:
Competitive Annual Pay: From $48,000 per year.Comprehensive Insurance: Dental, Health, and Vision insurance plans.Flexible Spending: Flexible Spending Account (FSA) and Health Savings Account (HSA) options.Valuable Time Off: Generous Paid Time Off (PTO) and paid holidays.Work-Life Flexibility: Potential for a flexible schedule.Schedule:
8-hour shift
Monday to Friday; Occasional Saturdays
Work Location:
In person/ Fully onsite
MedPro Disposal and MP1 Solutions are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
Read LessCompany Overview
The Compliance Services Organization didn’t exist. We built it.
MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal, the nation’s largest privately-held medical waste company serving 35,000+ providers across 48 states over the past 15 years, MP1 Solutions extends that operational infrastructure, vendor network, and customer trust into a category we’re actively building — and leading.
What we do: We operate as the single compliance partner for non-acute healthcare facilities — consolidating every obligation into one coordinated program, assigning one dedicated account manager as the point of accountability, and actively managing the underlying vendor ecosystem through continuous evaluation, negotiation, and optimization on the practice’s behalf.
Why it matters: Regulated facilities across the country are managing compliance the same fragmented way they always have. We’re changing that — and we’re looking for people who want to help build what comes next.
Our technology: We’re actively building the AI infrastructure that sits behind this model — automating compliance tracking, surfacing risks before they become problems, and creating a system that gets smarter with every client we add.
Our impact: Our clients never have to worry about something falling through the cracks — obligations are coordinated, tracked, and documented in one place. We audit costs, eliminate overcharges, and deliver proof of compliance that always keeps practices inspection ready.
Position Overview:
The AI-Driven Marketing Coordinator is a key executional force within MP1 Solutions' marketing team, responsible for planning, launching, and optimizing multi-channel campaigns that drive brand awareness, lead generation, and pipeline growth. This role bridges strategy and execution — translating campaign plans into action using a modern martech stack including AI-powered tools, Salesforce/Pardot, and digital content platforms. Success in this role means campaigns launch on time, performance data drives decisions, and marketing's contribution to sales pipeline is measurable and growing.
Key Responsibilities:
Campaign Execution & Management — Plan, build, and launch digital marketing campaigns across email, landing pages, paid channels, and social. Manage campaign calendars and ensure on-time, error-free delivery.Marketing Automation & CRM — Build and maintain email workflows, audience segments, and lead nurturing sequences in Pardot (Salesforce Marketing Cloud). Coordinate list hygiene, lead scoring, and tagging with the sales team.AI Tool Integration — Research, test, and implement AI-powered marketing tools to enhance content creation, audience targeting, lead enrichment, and campaign performance. Document outcomes and share learnings with the team.Landing Page & Web Coordination — Manage and update landing pages in Unbounce and WordPress. Collaborate with designers and developers to deploy forms, tracking pixels, and A/B test variants.Cross-Functional Collaboration — Partner with the sales team, BDRs, and leadership to align campaign messaging with pipeline needs. Act as the marketing point of contact for campaign timelines, assets, and status updates.Analytics & Reporting — Track and report on campaign KPIs including open rates, click-through rates, lead conversions, and pipeline contribution. Deliver regular performance summaries to marketing leadership.Project & Asset Coordination — Manage campaign tasks, timelines, and asset requests in Asana. Coordinate with content writers, graphic designers, and external vendors to ensure quality and consistency.Qualifications:
Required
3–5 years of experience in marketing, campaign management, or marketing operationsHands-on experience with Salesforce Marketing Cloud Account Engagement (Pardot) or comparable marketing automation platformProficiency in WordPress and/or Unbounce for landing page managementStrong project management skills with experience using tools like Asana, Monday.com, or equivalentAnalytical mindset with the ability to interpret campaign performance data and recommend improvementsExcellent written and verbal communication skills; ability to collaborate with sales, design, and leadershipMust be US-based and authorized to work in the United StatesNice-to-Have:
Experience with AI-powered marketing tools (e.g., Clay, Jasper, ChatGPT for marketing workflows)Familiarity with Salesforce CRM beyond Pardot — reporting, lead tracking, opportunity managementExperience with paid digital advertising (Google Ads, LinkedIn Ads, Meta Ads)Background in B2B marketing, healthcare, or compliance-adjacent industriesExposure to tools like Go High Level, Webflow, Zapier, or Outreach.ioBachelor's degree in Marketing, Communications, Business, or related field (or equivalent experience)Compensation & Benefits:
Base salary range $60,000-$75,000 based on experience, plus additional earnings opportunities to the successful implementation of marketing campaigns and AI-focused solutions.Comprehensive benefits package including health, dental, and vision insurance, paid time off, and more. Be part of an innovative, growth-focused company in the healthcare industry.Work in an environment where your ideas and contributions make an impact.Access to the latest tools and resources to expand your skills and experience.A supportive team that values your curiosity and drive for learning.Application Process:
Shortlisted candidates will be scheduled for initial phone screening and will be required to complete a brief skills assessment before the first interview.
MedPro Disposal and MP1 Solutions are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
Read LessCompany Overview
The Compliance Services Organization didn't exist. We built it.
MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal, the nation's largest privately-held medical waste company serving 35,000+ providers across 48 states over the past 15 years, MP1 Solutions extends that operational infrastructure, vendor network, and customer trust into a category we're actively building — and leading. We're doing it with a technology-forward approach, actively developing the AI infrastructure that will make this model smarter, faster, and more scalable as we grow.
What we do: We operate as the single compliance partner for non-acute healthcare facilities — consolidating every obligation into one coordinated program, assigning one dedicated account manager as the point of accountability, and actively managing the underlying vendor ecosystem through continuous evaluation, negotiation, and optimization on the practice's behalf.
Why it matters: Regulated facilities across the country are managing compliance the same fragmented way they always have. We're changing that — and we're looking for people who want to help build what comes next.
Our technology: We're actively building the AI infrastructure that sits behind this model — automating compliance tracking, surfacing risks before they become problems, and creating a system that gets smarter with every client we add. If you want to build at the intersection of compliance and technology, you're in the right place.
Our impact: Our clients never have to worry about something falling through the cracks — obligations are coordinated, tracked, and documented in one place. We audit costs, eliminate overcharges, and deliver proof of compliance that always keeps practices inspection ready. Every client has one dedicated account manager who owns their program end to end. And unlike a traditional vendor relationship, our model is designed to get better over time — continuously re-evaluated, optimized, and improved with every client we serve.
Position Overview:
MP1 Solutions & MedPro Disposal is actively building the AI and product infrastructure that powers the nation's first Compliance Services Organization — a new category of operating partner for non-acute healthcare facilities. This role exists to turn that vision into production-grade software: real systems, used by real clients, generating real revenue.
The Software Engineer, AI & Product Systems will own the design and delivery of multi-tenant dashboards, AI scoring pipelines, voice agent integrations, and CRM-connected platforms that define our compliance technology stack. Success looks like reliable, scalable systems that make our clients' compliance programs run without friction — and make our internal teams faster, smarter, and more accountable.
Key Responsibilities:
Build and maintain production AI pipelines — including call scoring via Claude, automated PDF scorecard generation, and coaching email delivery integrated with Gong and Google Sheets.Develop and own multi-tenant client and rep-facing dashboards with real-time Salesforce sync, role-based access control (RBAC), and embedded analytics on Next.js and Supabase.Architect and deliver the internal Lead Management Platform replacing Velocify — including skills-based routing, SLA enforcement, Twilio dialer, and completeness scoring across a 25+ table schema.Integrate and maintain AI voice agent infrastructure (Vapi, Bland) with backend CRM handoff, conversation memory, and live escalation routing.Administer and extend Salesforce across Sales, Service, and Marketing Clouds — building custom fields, validation rules, Flows, and SOQL-driven analytics for the sales performance system.Design and maintain internal automation workflows via n8n, webhook-driven pipelines, and API integrations that eliminate manual work across departments.Uphold engineering discipline: write tests for real edge cases, maintain CI/CD pipelines via GitHub Actions and Vercel, manage staging vs. production environments, and ensure security best practices including RBAC, input sanitization, and secret management.What You Will Build:
You will own production systems. Current and upcoming projects include:
AI Scoring Pipelines
Call audio in from Gong, scored by Claude, written to Sheets, PDF scorecards generated, coaching emails sent — fully automated and already in production.
Multi-Tenant Dashboards
Client and rep-facing platforms with real-time Salesforce sync, RBAC, and embedded analytics. Built on Next.js and Supabase.
Lead Management Platform
Full Velocify replacement — skills-based routing, SLA enforcement, Twilio dialer, outbound sequencing, and completeness scoring. 25+ table schema.
AI Voice Agents
Inbound agents via Vapi and Bland with backend logic, CRM handoff, conversation memory, and live escalation routing.
Sales Performance System
Scorecard engine, intervention dashboards, morning brief generator, and lead accountability tracking wired into Salesforce via SOQL.
Internal Automation
n8n workflows, webhook-driven pipelines, and API integrations that eliminate hundreds of hours of manual work across departments.
CRM Management
Salesforce administration duties including creation of custom fields, validation rules, Flows (automation), and more. Would be involved in future projects including Service Cloud migration, build-out of products and price books, and more including Velocify administration.
On AI and Vibe Coding:
We use Claude Code, Cursor, and every AI tool that makes us faster — and we expect you to as well. But you need to understand what you are shipping. If you cannot explain what a function does, debug it without AI help, or spot a bad pattern before it hits production, this is not the right role. We want engineers who use AI as a multiplier, not a crutch.
Qualifications:
Required
Years of Experience: 3+ years of professional software engineering experience shipping production applications.Technical Stack: Node.js, Next.js 14+, TypeScript — used daily, not aspirationally.Database Design: PostgreSQL or Supabase — schema design, normalization, complex queries, and indexing.API Integration: REST, OAuth2, JWT, webhooks — you build integrations that don't break at 2am.LLM Integration: At least one shipped production feature using Claude or OpenAI, including prompt design, streaming, token management, and error handling.Real-Time Systems: WebSockets, SSE, or Supabase Realtime — you've built something that updates live.Testing & CI/CD: You write meaningful tests and do not break main. GitHub Actions, Vercel, staging/prod discipline.Security Awareness: RBAC, input sanitization, secret management, rate limiting, CORS — you handle the basics without being asked.AI Tool Proficiency: You use Claude Code, Cursor, and similar tools actively — and you can explain, debug, and audit what they generate.Location: Must be US-based; Naperville, IL onsite preferred.Nice-to-Have
Salesforce API integrations — jsforce, REST, bulk jobs.PDF generation pipelines — Puppeteer, React-PDF, or equivalent.Voice agent platforms — Vapi, Retell, or Bland webhook architecture and real-time audio design.Multi-tenant SaaS patterns — row-level security, scoped data access, organization isolation.RAG pipeline design — chunking strategy, embedding models, retrieval evaluation.Prior experience at a B2B company where software you built touched revenue directly.Compensation & Benefits:
Competitive base salary of $80,000 – $150,000, depending on level experience.Comprehensive health, dental, and vision insurance coverage.Direct exposure to executive leadership and the opportunity to help architect the technology foundation of a rapidly scaling AI-driven compliance platform.High-ownership engineering environment where your work directly impacts revenue, operations, and client experience.Opportunity to build production-grade AI systems, voice agents, internal automation platforms, and multi-tenant SaaS products from the ground up.Access to modern engineering tools, AI-assisted development workflows, and emerging LLM technologies.Collaborative, fast-moving culture focused on innovation, execution, and continuous improvement — with minimal bureaucracy.Career growth opportunities within a scaling technology and compliance organization operating at the intersection of AI, SaaS, and healthcare operations.MedPro Disposal and MP1 Solutions are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
Read LessCompany Overview
The Compliance Services Organization didn't exist. We built it.
MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal, the nation's largest privately-held medical waste company serving 35,000+ providers across 48 states over the past 15 years, MP1 Solutions extends that operational infrastructure, vendor network, and customer trust into a category we're actively building — and leading. We're doing it with a technology-forward approach, actively developing the AI infrastructure that will make this model smarter, faster, and more scalable as we grow.
What we do: We operate as the single compliance partner for non-acute healthcare facilities — consolidating every obligation into one coordinated program, assigning one dedicated account manager as the point of accountability, and actively managing the underlying vendor ecosystem through continuous evaluation, negotiation, and optimization on the practice's behalf.
Why it matters: Regulated facilities across the country are managing compliance the same fragmented way they always have. We're changing that — and we're looking for people who want to help build what comes next.
Our technology: We're actively building the AI infrastructure that sits behind this model — automating compliance tracking, surfacing risks before they become problems, and creating a system that gets smarter with every client we add. If you want to build at the intersection of compliance and technology, you're in the right place.
Our impact: Our clients never have to worry about something falling through the cracks — obligations are coordinated, tracked, and documented in one place. We audit costs, eliminate overcharges, and deliver proof of compliance that always keeps practices inspection ready. Every client has one dedicated account manager who owns their program end to end. And unlike a traditional vendor relationship, our model is designed to get better over time — continuously re-evaluated, optimized, and improved with every client we serve.
Position Overview:
We are seeking a dynamic Sales Account Manager to drive revenue expansion within our existing client base. This role focuses on identifying and executing upsell opportunities, strengthening client relationships, and maximizing customer lifetime value through strategic account growth initiatives.
Key Responsibilities:
Analyze existing customer accounts to identify upsell and cross-sell opportunitiesDevelop and execute targeted growth strategies for assigned client portfolioBuild and maintain strong relationships with key stakeholders at client organizationsConduct needs assessments to understand evolving customer requirements and business objectivesPresent tailored solutions and proposals to expand service offerings within existing accountsCollaborate with customer success and account management teams to ensure seamless client experienceTrack and report on growth metrics, pipeline development, and revenue expansion goalsNegotiate contract renewals and upgrades to maximize account valueStay informed about industry trends and competitive landscape to identify new growth opportunitiesWork closely with product and marketing teams to align growth strategies with company offeringsRequired Qualifications:
3-5 years of B2B sales experience, preferably in account management or customer growth rolesProven track record of meeting or exceeding revenue targets through existing account expansionStrong analytical skills with ability to identify growth opportunities in customer dataExcellent communication and presentation skillsExperience with CRM systems and sales analytics toolsBachelor's degree in Business, Marketing, or related field preferredCompensation and Benefits:
Earning Potential: OTE of $75K–$85K+ with uncapped commissionsCareer Growth: Clear advancement pathways, mentorship, and ongoing trainingHealth & Wellness: Comprehensive medical, dental, and vision insurance for you and your familyWork-Life Balance: Generous PTO, paid holidays, and a collaborative, high-energy cultureMeaningful Impact: Help healthcare providers improve compliance and focus on patient careApplication Process:
Shortlisted candidates will be required to complete a brief sales skills assessment before the initial interview.
Equal Employment Opportunity Statement
MedPro Disposal and MP1 Solutions are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
Read LessCompany Overview
Join the leader transforming healthcare waste management across America.
MedPro Disposal is the nation's largest privately-held medical waste management company, serving 35,000+ providers across 48 states in a $2+ billion market. Since 2009, we've been the trusted partner helping healthcare facilities save up to 30% on waste management costs while maintaining 99% on-time service.
What we do: We lead with comprehensive medical waste disposal solutions, plus pharmaceutical waste management, secure document destruction, and compliance training services—all powered by innovative technology and a client-first approach.
Why it matters: We handle the critical but complex challenge of medical waste management so healthcare providers can focus on what they do best: delivering exceptional patient care.
Our impact: From physician practices to hospitals, dental offices to long-term care facilities, we're trusted advisors and strategic partners—not just vendors. We combine proven expertise with environmental responsibility and comprehensive protection to solve complex operational challenges.
Ready to grow with us?
Join a fast-scaling, mission-driven company where we Do The Right Thing, roll up our sleeves with a "figure it out" attitude, and win as a team. We're building something meaningful—making healthcare safer, more compliant, and more efficient—one client at a time.
Position Overview:
In this role, you’ll manage both inbound and outbound sales from our Naperville, IL office, leveraging phone, Zoom, and email to engage medical decision-makers nationwide. With access to a steady stream of warm leads, proven sales frameworks, and ongoing coaching, you’ll focus on identifying, engaging, and converting multi-location healthcare organizations into loyal, long-term clients by delivering centralized, cost-saving compliance solutions that enhance operational efficiency and patient safety.
Key Responsibilities:
Proactively drive both strategic outbound and inbound outreach efforts to expand our customer base.Educate prospective clients on the benefits of our comprehensive services using a solution-oriented approach.Identify and pursue opportunities to expand service offerings within existing accounts.Utilize CRM data and industry insights to personalize outreach strategies and enhance conversion rates.Conduct high-volume calls, emails, and virtual meetings to build trust and foster strong relationships.Maintain accurate and up-to-date records within Salesforce (preferred) to track sales pipeline and performance metrics.Collaborate cross-functionally with marketing, operations, and onboarding teams to ensure an exceptional customer experience from start to finish.Required Qualifications:
Minimum of 2 years’ experience in hunter-style sales or account management, preferably in a high-activity environment.Exceptional verbal, written, and presentation skills.Results-driven mindset with strong motivation to exceed established targets.Proficiency with Microsoft Office, Outlook, and CRM platforms (Salesforce experience preferred).Familiarity with the Entrepreneurial Operating System is advantageous.Bachelor’s degree in Business, Marketing, or related field, or equivalent professional experience.Compensation & Benefits:
Earning Potential: Base salary + uncapped commissions (OTE: $75,000–$85,000+)Comprehensive medical, dental, and vision insurance plans covering individuals and familiesDefined career advancement pathways with mentorship and continual professional development opportunitiesA mission-driven, collaborative, and fast-paced team culture where your contributions make a tangible impactGenerous paid time off and holiday benefits supporting a healthy work-life balanceApplication Process:
If you're shortlisted, we’ll invite you to complete a short sales skills assessment before your first interview. This helps us understand your strengths and how you approach common sales scenarios.
Equal Employment Opportunity Statement
MedPro Disposal is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
Read Less