Position Title: Physician Family Medicine
Department: Medical
Position Reports to: Associate Medical Director
Type: Full Time/Exempt
Position Summary: The ideal Family Medicine Physician will provide comprehensive healthcare to patients of all ages, focusing on preventive care, diagnosis, and treatment of various medical conditions. This role requires a commitment to practicing medicine in a professional and ethical manner, ensuring compassionate and respectful interactions with patients.
Responsibilities:
Qualifications/Requirements:
Current Medical License from the Medical Board of California.A Medical Doctor degree from an accredited U.S. Medical school.Drug Enforcement Administration Registration Certification with current DEA registration Number.Board Certification or evident for being Board Eligible in a primary care specialty.Knowledge of practice of medicine according to the standard of care in our community.Skill in written and verbal communication.Ability to establish and maintain effective working relationships with employees, other agencies.Ability to manage and lead clinic operations.Selected applicants are subject to, and must pass, a full background check. Read LessGovernment Airport Health Screening Physician Atlanta, GA Up to $175/hr
Medix Healthcare Staffing is seeking a physician (MD/DO) to support a federal public health initiative at Hartsfield-Jackson Atlanta International Airport in Atlanta, Georgia.
Required Schedule (1 Physician Needed):
Tuesday Saturday 6:00am 2:30pmNote: Schedule may shift week to week based on flight schedules. On-call coverage may also be required.Assignment Details:
Pay: Up to $175/hrContract: August 3, 2026 February 5, 2027Location: Hartsfield-Jackson Atlanta International Airport Atlanta, GeorgiaLocal candidates from the Greater Atlanta area strongly preferredWhat You Will Be Doing:
Evaluate travelers referred after initial nursing screeningConduct focused public health assessments using established federal protocolsProvide clinical guidance and oversight to nursing staffCollaborate with federal agencies and airport personnelDocument assessments and public health interventionsRequirements:
MD or DOActive unrestricted U.S. medical licenseBoard Certified preferredClean malpractice historyU.S. Citizen required for federal airport security clearanceAbility to pass an extensive federal background investigationAbility to obtain airport security badgingOnboarding (Required Before Start):
Federal background investigationAirport security badgingFingerprintingPPE training and N95 fit testingMandatory training in Atlanta (Tuesday through Friday) Read LessGovernment Airport Health Screening Physician Washington Dulles, VA Up to $175/hr
Medix Healthcare Staffing is seeking physicians (MD/DO) to support a federal public health initiative at Washington Dulles International Airport in Northern Virginia.
Required Schedules (2 Physicians Needed):
Physician 1: Sunday Thursday 6:00am 2:30pmPhysician 2: Tuesday Saturday 6:00am 2:30pmNote: Schedules may shift week to week based on flight schedules. On-call coverage may also be required.Assignment Details:
Pay: Up to $175/hrContract: August 3, 2026 February 5, 2027Location: Washington Dulles International Airport Northern VirginiaLocal candidates from Washington DC, Northern Virginia, and Maryland strongly preferredWhat You Will Be Doing:
Evaluate travelers referred after initial nursing screeningConduct focused public health assessments using established federal protocolsProvide clinical guidance and oversight to nursing staffCollaborate with federal agencies and airport personnelDocument assessments and public health interventionsRequirements:
MD or DOActive unrestricted U.S. medical licenseBoard Certified preferredClean malpractice historyU.S. Citizen required for federal airport security clearanceAbility to pass an extensive federal background investigationAbility to obtain airport security badgingOnboarding (Required Before Start):
Federal background investigationAirport security badgingFingerprintingPPE training and N95 fit testingMandatory training in Atlanta (Tuesday through Friday) Read LessWe are seeking a detail-oriented Compounding Technician to join our team. In this role, you will prepare non-sterile hazardous and non-hazardous customized formulations while following established safety standards, quality protocols, and internal operating procedures. You will work closely with lead staff and team members to ensure all products are prepared accurately, safely, and on time.
Prepare non-sterile hazardous and non-hazardous custom formulations according to established USP standards, safety guidelines, and internal SOPs.
Accurately measure, weigh, mix, label, and package custom compounds per precise formulation sheets.
Maintain rigorous adherence to all safety protocols, including proper handling of hazardous compounds and consistent use of personal protective equipment (PPE).
Maintain a clean, organized, and compliant lab and compounding work environment.
Complete required batch records, logbooks, and compounding documentation with high precision.
Assist with inventory control, including receiving, inspecting, rotating, and restocking active raw materials, inactive ingredients, and packaging supplies.
Promptly report equipment maintenance needs, quality variances, or safety concerns.
Collaborate with team members to maintain efficient workflow and timely fulfillment.
Participate in ongoing safety training, quality assurance programs, and professional development.
Education: High school diploma or GED equivalent required.
Licensure Requirement: Ability and willingness to obtain a State Board Pharmacy Technician License/Registration after hire (employer support and guidance provided where applicable).
Experience: Minimum of 1 year of experience in non-sterile compounding, chemical blending, laboratory formulation, or related specialized bench work.
Technical Skills: Strong background in non-sterile compounding techniques, precision measurement/weighing, hazardous material handling, and basic computer proficiency.
Competencies: Exceptional attention to detail, strict adherence to written SOPs, solid mathematical calculation skills, strong communication, and the ability to thrive in a fast-paced environment.
Employment Type: Full-time.
Hours: Monday through Friday, with occasional weekend shifts based on operational needs.
Flexibility: Standard operational schedules apply; advance notice will be provided for any required schedule adjustments.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
*As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessLocation: Baltimore City, MD (Community-Based)
Position Type: Full-Time or Part-Time (Monday - Friday)
Pay Rate: $50.00 / hour (Billable Hours)
Are you a Registered Nurse looking to transition away from bedside nursing while continuing to make a vital, direct impact on patient care?
We are excited to announce new openings for Community Personal Assistance Services (CPAS) Nurse Monitors within the Baltimore City limits! In this role, you will work directly in the community to conduct in-home assessments, develop individualized care plans, and monitor essential services for individuals receiving community-based care. It's an exceptional opportunity to build a career in quality assurance, care coordination, and community health.
Conduct comprehensive, in-home nursing assessments for CPAS clients within Baltimore City.
Develop, evaluate, and update personalized plans of care to ensure client safety and wellbeing.
Monitor community-based personal assistance services to ensure compliance and high standards of care.
Collaborate with clients, families, and interdisciplinary care teams to advocate for client needs.
Complete accurate and timely documentation for quality assurance and billing purposes.
Work-Life Balance: Enjoy a flexible schedule with weekday-only hours (Monday through Friday, no weekends or late nights).
Flexible Engagement: Both Part-Time and Full-Time opportunities are available.
Career Evolution: A fantastic pathway into quality assurance, case management, and administrative nursing.
Competitive Compensation: $50/hour for billable hours.
Licensure: Active Maryland RN license or an active Compact RN license.
Experience: Previous home health, case management, or community nursing experience is a plus, but nurses looking to step away from bedside care are encouraged to apply!
Skills: Strong assessment, communication, and time-management skills.
Transport: Reliable transportation to perform home visits throughout Baltimore City.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessRole Type: Remote Contract Opportunity for Open Enrollment
Pay Rate: $25.oo / hour (Fully paid training and commission)
Start Date: Early / Mid September
Schedule: Full-Time | 40 hours/week | 8:00 AM - 5:00 PM CT (Must be flexible for extended hours, weekends, and peak holiday shifts in December/January)
Location: 100% Remote (U.S.-Based Only - Must currently reside in one of the eligible hiring states listed below)
As a Licensed Health Insurance Agent, you will take an inbound-first, consultative approach to guide members and providers through their health insurance options. You will deliver empathetic, clear, and high-touch support, helping individuals choose the best plan for their needs and navigating their benefits with confidence. This is not a sales role.
Consultative Sales & Support: Handle high-volume inbound sales calls (30-40 daily) to educate, advise, and enroll prospective clients in HealthPartners Medicare and Individual health plans by clearly explaining coverage options, benefits, and costs.
Outbound Follow-ups: Conduct targeted outreach and follow-ups with prospective and current clients to assist with enrollment documentation, application completions, and policy inquiries.
Problem Solving & Needs Assessment: Ask strategic questions to evaluate client needs, guide informed plan selection, and navigate complex coverage inquiries using internal knowledge systems.
Cross-Functional Collaboration: Partner with internal teams, underwriting support, and regulatory stakeholders to resolve client inquiries and deliver a seamless onboarding experience.
Accurate Documentation & Compliance: Log all client interactions, plan selections, and sales activities accurately within the CRM system while strictly adhering to CMS regulations and insurance compliance guidelines.
Sales & Service Excellence: Consistently meet or exceed established sales targets and performance metrics while bringing education, advocacy, and clarity to every client interaction.
Candidates MUST hold an active Health Insurance License in their state of residence.
Priority Hiring States:
Candidates residing in and licensed in the following states are eligible to apply (Dual or multi-state licensing is highly preferred):
MN, WIActive Resident Health Insurance License in an eligible state.
Strong written and verbal communication skills with an empathetic, consultative tone.
High attention to detail and accurate data entry skills.
Comfortable navigating multiple web-based software systems simultaneously (e.g., Five9, CRM, Excel).
Ability to work independently in a fast-paced environment while adhering strictly to a structured schedule.
High reliability and strict compliance with CMS and carrier guidelines.
Background in customer service, call centers, or healthcare/health insurance (Medicare experience is not required).
Experience in a highly structured or regulated industry.
Proficiency in Google Suite and Microsoft Office (Excel).
To comply with HIPAA guidelines and operational standards, you must have:
Private Workspace: A dedicated, quiet room with a closeable door to ensure member privacy.
Personal Computer: You must provide your own primary computer meeting performance standards.
High-Speed Internet: Reliable internet connection (a Speed Test screenshot will be required during the application process).
Smartphone: Required for multi-factor authentication (MFA) and secure login procedures.
Start Date: Early to Mid September
Paid Training Period: (Mon-Fri, 8:00 AM - 4:30/5 PM CT). 100% attendance during training is mandatory.
Standard Work Hours: Flexibility required from 8 Am - 8 Pm
Peak Season Flexibility (Dec-Jan): Candidates must be available for expanded shifts, overtime, and potential weekend/holiday shifts (e.g., Black Friday, Christmas Eve, New Year's Eve) based on operational need.
#MedixProject
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessTitle: Provider Assistant - Medical Assistant / EMT
Position Summary: One of several exciting opportunities currently available, this role is ideal for a compassionate, detail-oriented healthcare professional who is passionate about delivering exceptional patient care. Experience with EPIC, patient assessments, medication administration, and procedural support is highly valued. In this position, you'll play a key role in supporting positive patient outcomes while working within established clinical standards and best practices in a fast-paced healthcare environment.
Pay: 20-27/hr, based on experience (weekly pay + Benefits)
Day to Day:
Qualifications:
Perks:
Make an Impact Every Day
Play a vital role in improving patient experiences and outcomes through meaningful, hands-on care.
Variety in Your Workday
Stay engaged with a mix of clinical responsibilities, including patient support, treatments, medication administration, and procedural assistance.
Patient-First Environment
Be part of a team that prioritizes compassionate care, safety, and personalized attention for every patient.
Collaborative Healthcare Team
Work alongside experienced providers and clinical professionals who value teamwork, communication, and shared success.
Professional Growth Opportunities
Build your expertise in a dynamic clinical setting that encourages continuous learning and skill development.
Career Stability & Advancement
Join a growing healthcare field with strong demand, long-term security, and opportunities to advance your career.
Shift: Multiple shifts availabile ranging from part time to full time! Typically Monday - Friday
#MedixCentral
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessFor California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessGrowing nonprofit is hiring to add to the team. The nonprofit supports people living with HIV/AIDS and offers programs and services.
Position: Outreach Coordinator
The Community Outreach & Care Continuity Specialist bridges the gap between public health initiatives and target populations. This role focuses on active community engagement, connecting at-risk or disengaged individuals to healthcare services, and guiding them toward long-term care stability and retention.The Community Outreach & Care Continuity Specialist bridges the gap between public health initiatives and target populations. This role focuses on active community engagement, connecting at-risk or disengaged individuals to healthcare services, and guiding them toward long-term care stability and retention.
Schedule: Mon-Fri 8:30am-5:00pm
Location: Claremont, CA
Must have a Bachelor Degree
Must have a valid driver license, automobile and auto insurance
Pay: $26.50-28.50/hr
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read LessRole Type: Remote Contract Opportunity for Open Enrollment
Pay Rate: $24.04 / hour (Fully paid training)
Start Date: October 12th
Schedule: Full-Time | 40 hours/week | 8:00 AM - 5:00 PM CT (Must be flexible for extended hours, weekends, and peak holiday shifts in December/January)
Location: 100% Remote (U.S.-Based Only - Must currently reside in one of the eligible hiring states listed below)
As a Licensed Health Insurance Agent, you will take an inbound-first, consultative approach to guide members and providers through their health insurance options. You will deliver empathetic, clear, and high-touch support, helping individuals choose the best plan for their needs and navigating their benefits with confidence. This is not a sales role.
Consultative Support: Handle 98% inbound calls and emails to advise candidates and members on plan selections, benefits, claims, and coverage options.
Outbound Follow-ups: Conduct occasional outbound outreach to assist members with form completions and application follow-ups.
Problem Solving: Ask strategic questions to understand member needs and navigate internal platforms to resolve complex inquiries.
Cross-Functional Collaboration: Partner with internal teams, brokers, and third-party entities to ensure a seamless client experience.
Accurate Documentation: Log all call details, account updates, and workflows accurately within our CRM platform.
Embody CARE Values: Bring Compassion, Advocacy, Resolution, and Education to every interaction.
Candidates MUST hold an active Health Insurance License in their state of residence.
Priority Hiring States:
Candidates residing in and licensed in the following states are eligible to apply (Dual or multi-state licensing is highly preferred):
Group A: MN, WI, OH, IN
Group B: TX, FL, MA, ND, IA, KS, MO, CA, PA, GA
Active Resident Health Insurance License in an eligible state.
Strong written and verbal communication skills with an empathetic, consultative tone.
High attention to detail and accurate data entry skills.
Comfortable navigating multiple web-based software systems simultaneously (e.g., Five9, CRM, Excel).
Ability to work independently in a fast-paced environment while adhering strictly to a structured schedule.
High reliability and strict compliance with CMS and carrier guidelines.
Background in customer service, call centers, or healthcare/health insurance (Medicare experience is not required).
Experience in a highly structured or regulated industry.
Proficiency in Google Suite and Microsoft Office (Excel).
To comply with HIPAA guidelines and operational standards, you must have:
Private Workspace: A dedicated, quiet room with a closeable door to ensure member privacy.
Personal Computer: You must provide your own primary computer meeting performance standards.
High-Speed Internet: Reliable internet connection (a Speed Test screenshot will be required during the application process).
Smartphone: Required for multi-factor authentication (MFA) and secure login procedures.
Start Date: October 12th
Paid Training Period: First 4 weeks (Mon-Fri, 8:00 AM - 4:30 PM CT). 100% attendance during training is mandatory.
Standard Work Hours: Mon-Fri, 8:00 AM - 5:00 PM CT.
Peak Season Flexibility (Dec-Jan): Candidates must be available for expanded shifts, overtime, and potential weekend/holiday shifts (e.g., Black Friday, Christmas Eve, New Year's Eve) based on operational need.
#MedixProject
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
\nCompany DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Read Less