Enterprise Health is the workforce health platform used by complex organizations to manage employee health, occupational health, compliance, clinical workflows, and workforce readiness at scale. Our customers include health systems, large employers, government agencies, and enterprise occupational health programs, where workforce health is operational infrastructure, not a back-office function.
We bring the longitudinal employee health record, clinical workflows, compliance automation, interoperability, and natively embedded AI through Ozwell into one platform built for the complexity of modern workforce health. We are building the category of Enterprise Workforce Health and Readiness.
We are private equity backed and professionalizing how we build product, market, sell, and commercialize. This role joins at a defining moment.
About the Role
Enterprise Health is hiring a Director of Product Marketing & Commercialization to own how our products win in the market. You will turn product capability into market clarity, sales confidence, customer proof, and revenue impact.
This role reports to the CMO and operates as the commercial bridge between Product, Sales, Customer Success, and Marketing. It carries the seniority and authority to drive cross-functional commercialization, even though it does not manage people at the outset.
This is a hands-on, individual contributor role. There is no product marketing team beneath you. You will personally create the work: positioning, messaging, launch plans, sales decks, talk tracks, competitive briefs, battlecards, one-pagers, demo narratives, customer proof assets, and product copy. You will work directly with the CMO, CEO, CPO, CRO, Sales, Customer Success, Product, and R&D. The visibility is high and the accountability is real.
A central focus is commercializing our AI, delivered through Ozwell. This is a real commercialization mandate: positioning, packaging support, launch planning, sales enablement, adoption messaging, customer proof, and expansion support. It is a revenue responsibility, not a talking point.
B2B healthcare technology experience is required. You do not need to have worked in occupational health specifically, but you must be able to quickly understand a regulated, workflow-heavy healthcare category with complex buyers and long sales cycles. You should already understand healthcare buyers, clinical and operational workflows, compliance, data governance, and multi-stakeholder buying committees well enough to contribute in your first weeks.
What You Will Own
Own product positioning and messaging across the Enterprise Health platform and Ozwell AI Lead category positioning, defining how Enterprise Health frames and owns its space in the market Lead go-to-market and commercialization planning for AI and future product modules Translate product capabilities into buyer-relevant narratives for executive, clinical, operational, and IT and security stakeholders, and for sales teams Partner with SDR leadership and Demand Gen to build and maintain ICP definitions, buyer personas, and segment-specific value propositions Build the sales enablement system for product launches, expansion motions, and competitive differentiation, including decks, talk tracks, battlecards, one-pagers, demo narratives, and objection handling Own competitive positioning and win and loss learning, including narratives, battlecards, objection handling, and proof points that help Sales defend Enterprise Health against direct competitors, the status quo, internal build arguments, and adjacent healthcare technology platforms Build repeatable expansion motions for existing customers, including launch messaging, customer segmentation, adoption narratives, sales plays, proof points, and enablement for Account Management and Sales Partner with Product, especially the CPO, on roadmap, buyer problems, market requirements, and launch readiness Serve as the voice of the market into Product Management, influencing roadmap priorities through buyer insights, competitive intelligence, customer feedback, and commercialization opportunities Partner with Sales and Customer Success to capture field feedback, win and loss insight, objections, customer proof, and adoption signals Build and scale customer proof programs, including case studies, references, testimonials, outcome stories, ROI and value materials, benchmark data, and customer advocates Support new logo and expansion revenue with materials that help reps open conversations, advance deals, and win competitive evaluations Help build a repeatable commercialization operating model for Enterprise HealthRequired Qualifications
Required: experience in B2B healthcare technology, healthcare SaaS, health IT, EHR, clinical workflow, population health, occupational health, employee health, or similarly complex regulated healthcare software. General healthcare marketing experience alone is not sufficient. 8+ years of B2B marketing, product marketing, commercialization, or go-to-market experience, including 5+ years in product marketing, product commercialization, or sales enablement for complex software Experience commercializing AI-enabled products, automation tools, clinical workflow software, data products, analytics products, or similarly complex enterprise healthcare solutions. Direct AI commercialization experience is strongly preferred. Demonstrated understanding of healthcare buyers, healthcare complexity, clinical or operational workflows, compliance, data governance, and multi-stakeholder buying committees Proven ability to personally produce the work: messaging, positioning, launch plans, sales decks, talk tracks, competitive briefs, battlecards, one-pagers, demo narratives, customer proof assets, and product and website copy Strong writing and executive communication skills Comfort operating in a lean, high-accountability, PE-backed environment where ambiguity is real and execution matters Strategic enough to shape category and positioning, and practical enough to ship work every weekPreferred Qualifications
Occupational health, employee health, workforce health, health system, large employer, or government healthcare experience Experience marketing regulated healthcare software Experience bringing AI capabilities to market in clinical or compliance-sensitive environments Experience marketing to health systems, large employers, or government agencies Account-based marketing, enterprise deal support, customer proof programs, or expansion marketing experience Familiarity with HubSpot, Salesforce, 6sense, or similar revenue technology platformsFirst 90 Days
By Day 30
Learn the platform, Ozwell, the buyers, and the competitive landscape Sit in on sales calls and customer conversations to hear how deals are won and lost Audit existing positioning, messaging, and enablement, and identify the highest-leverage gapsBy Day 60
Deliver sharpened platform and Ozwell positioning and messaging Ship the first priority enablement assets that sales can use immediately Define a launch and commercialization framework with clear tiers and readiness requirementsBy Day 90
Stand up a real go-to-market motion for a priority capability, with proof points and sales materials in field use Establish the commercialization operating model and the metrics you will be measured againstHow the Role Is Measured
This role is measured by commercial impact, not activity.
Pipeline influenced and created for priority product areas, including AI and expansion Expansion revenue and new logo contribution supported by product marketing Win rate, including competitive win rate, in evaluations you equip Sales cycle velocity on deals using your materials Product and feature adoption driven by launch and adoption messaging Sales enablement adoption and field usage Launch performance: readiness, customer engagement, qualified opportunities, and revenue contribution Quality and usefulness of positioning, messaging, competitive intelligence, and customer proofWho Will Thrive Here
You think clearly, write clearly, and care about precision You want ownership, visibility, and commercial impact, not a layer of management between you and the work You can shape a category narrative and ship a battlecard in the same week You are comfortable with healthcare complexity and multi-stakeholder buyers You treat AI commercialization as a revenue problem, not a talking point You work extremely well across Product, Sales, and Customer Success without becoming an order taker or a feature describerThis May Not Be the Right Role If
You are looking to lead a team rather than personally build the work. This role has no product marketing team beneath it. You want a content-only or campaign-only remit. This role owns positioning, commercialization, and the sales outcomes that follow. Your background is in general healthcare marketing rather than B2B healthcare technology. Fluency with healthcare technology buyers and category complexity is required here. You do your best work in stable, heavily resourced environments with narrow scope. This is a lean, PE-backed setting that rewards ownership.Compensation
Compensation for this role is competitive and commensurate with experience, with bonus eligibility. Final compensation will be based on experience, skills, location, and overall fit for the role.
Equal Opportunity
Enterprise Health is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, or any other status protected by applicable law.
Read LessThe Solutions Consultant is responsible for supporting enterprise sales opportunities through solution consulting, technical discovery, product demonstrations, proposal development, and solution design.
This role serves as a trusted advisor to prospective customers and internal stakeholders, helping organizations understand how our platform can address clinical, operational, compliance, and business objectives. The Solutions Consultant partners closely with Sales, Product, and Customer Success teams to drive successful outcomes throughout the sales cycle.
The ideal candidate combines strong business acumen, exceptional presentation skills, healthcare technology expertise, and the ability to translate complex customer requirements into practical solutions.
Key ResponsibilitiesSales Support & Discovery
Partner with Account Executives to support strategic sales opportunities.Lead and participate in customer discovery sessions.Gather, document, and validate business, clinical, operational, and technical requirements.Develop solution strategies aligned with customer goals and platform capabilities.Serve as a trusted advisor throughout the evaluation process.Product Demonstrations
Deliver compelling, tailored demonstrations to executive, clinical, operational, and technical audiences.Build and maintain demonstration environments that reflect real-world customer scenarios.Develop reusable demonstration scripts, workflows, and sales assets.Support proof-of-concept and pilot activities when required.Solution Design & Technical Consulting
Translate customer requirements into recommended solution approaches.Support integration, interoperability, API, data exchange, and technical architecture discussions as needed.Collaborate with VP of Solution Engineering, Product and EDI teams to validate requirements and solution feasibility.Assist customers in understanding system capabilities, implementation considerations, and best practices.Participate in technical due diligence and security review processes.RFP & Proposal Management
Assist in completing responses to Requests for Proposal (RFPs), Requests for Information (RFIs), and security questionnaires.Maintain and improve proposal content libraries and response repositories.Coordinate responses across teams as needed.Ensure timely, accurate, and high-quality submissions.Cross-Functional Leadership
Share market intelligence and customer feedback with Senior Director of Solutions Consulting.Contribute to sales enablement programs and best practices.Mentor newer team members as the Solutions Consulting organization grows.Identify opportunities to improve pre-sales processes, tools, and efficiency.Qualifications
5+ years of experience in SaaS pre-sales, solutions consulting, solutions engineering, healthcare technology, or enterprise software.Demonstrated experience conducting executive-level software demonstrations.Experience supporting enterprise sales cycles and complex evaluations.Familiarity with APIs, integrations, interoperability, security reviews, and enterprise software architecture.Experience responding to RFPs, RFIs, and due diligence requests.Excellent written, verbal, and presentation skills.Strong organizational and project management abilities.Preferred Qualifications
Experience with EMR, EHR, occupational health, employee health, healthcare IT, or clinical software platforms.Understanding of healthcare workflows, compliance requirements, and regulatory considerations.Experience working within a high-growth SaaS environment.Success Metrics
Sales support effectiveness and stakeholder satisfaction.Closed-won ARR influenced.Demo quality and customer feedback.RFP turnaround time and quality.Win rates on supported opportunities.Contribution to process improvement and organizational scalability. Read LessWe are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.
Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.
Key Responsibilities
Consult with customers on EMR optimization efforts.
Provide best practices to ensure customer success with the EMR.
Perform complex configurations to improve workflow efficiencies.
Provide an exceptional customer experience in every interaction.
Provide training to client users during deployment to alleviate the training burden from the project team.
Provide ongoing product education for existing customers.
Escalate bug fixes to appropriate staff as needed.
Take initiative to maximize opportunities for personal growth in product knowledge.
Assist the deployment team with onboarding tasks.
Requires up to 10% travel.
Required Qualifications
Education: Must obtain applicable product certifications within 90 days of hire.
Experience:
2+ years of experience providing customer service/support to commercial clients.
Experience using and troubleshooting business applications.
Effective written and verbal communication skills.
Skills:
Ability to clearly communicate with professional clients at all levels.
Strong organizational skills.
Oral presentation, training, and public speaking experience.
Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.
Why Join Us?At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:
Competitive compensation
Comprehensive benefits package including medical/dental/vision insurance
401k with company match
Unlimited Paid-Time off
Quarterly bonus program
Flexible work schedule
Remote work
Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessWe are seeking a Senior Product Manager – AI to help define and scale artificial intelligence capabilities across the MIE and Enterprise Health product portfolio.
This role will lead the discovery, strategy, and delivery of AI-native capabilities that enhance workflows, automation, and decision support across multiple product domains, including occupational health operations, employer coordination, clinical workflows, and reporting.
The Senior Product Manager – AI will partner closely with domain product leads, engineering teams, and customer stakeholders to identify high-impact opportunities where AI can meaningfully improve user experience, operational efficiency, and customer outcomes across multiple product domains.
Rather than owning a narrow set of AI features, this role acts as a cross-product capability leader, ensuring AI is embedded thoughtfully, responsibly, and effectively across our platform.
The ideal candidate combines strong product strategy, experience shipping AI-enabled software, and the ability to translate emerging AI technologies into practical enterprise workflows.
Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.
Key Responsibilities
AI Product Strategy & Discovery
○ Identify high-impact AI use cases tied to customer pain points and strategic priorities
○ Lead structured discovery with customers, stakeholders, and technical teams
○ Translate ambiguous problems into validated product opportunities
○ Define product vision, roadmap, and measurable outcomes for AI initiatives
○ Partner with domain product teams to identify opportunities where AI can meaningfully improve workflows, automation, and decision support.
AI Capability Development
○ Define reusable AI capabilities that can be leveraged across multiple product domains
○ Partner with engineering to design scalable AI architecture including orchestration layers, model integrations, and AI-enabled workflows
○ Support development of LLM-driven copilots, automation agents, and intelligent workflow assistance
○ Balance rapid experimentation with production readiness using AI-assisted development techniques
Commercialization & Adoption
○ Define packaging, positioning, and monetization strategies for AI-powered capabilities
○ Drive alignment across Product, Engineering, Customer Success, and GTM on AI strategy and execution
○ Partner with Sales, Marketing, and Customer Success to drive adoption and commercial success
○ Establish KPIs tied to usage, performance, and business impact
○ Measure and iterate based on real-world performance
○ Collaborate with domain product leads to ensure AI capabilities are effectively embedded into customer workflows
AI Platform & Governance
○ Help define the long-term AI capability roadmap for the MIE / Enterprise Health platform
○ Establish standards for responsible AI use including security, privacy, explainability, and compliance
○ Partner with engineering leadership on AI architecture and model governance ○ Ensure AI features operate safely within healthcare and regulated environments ○ Support evaluation of emerging AI technologies and vendors
Required Qualifications
Education: Bachelor's in a related field preferred, or equivalent practical experience in SaaS product leadership and AI-driven solutions. Experience: 5+ years of product management experience in SaaS or enterprise software. Demonstrated experience shipping AI / ML-powered features or AI-enabled workflows into production environments. Experience leading cross-functional teams for delivery and go-to-market commercialization. Skills:○ Strong product discovery and problem framing capabilities
○ Ability to translate technical AI concepts into business value
○ Ability to prioritize initiatives based on customer impact, strategic fit, and ROI ○ Deep understanding of workflow systems and enterprise software
○ Excellent stakeholder alignment and communication skills
○ Comfort operating in ambiguity and fast-moving environments
○ Strong analytical and outcome-driven mindset
○ Strong emotional intelligence and executive presence
○ Familiarity with modern AI product development including LLMs, AI copilots, prompt engineering, and agentic workflows
Certifications: Pragmatic Marketing, Agile / Scrum, and AI / ML certifications are a plus. Preferred Qualifications○ Experience in healthcare IT or regulated industries
○ Experience working with LLMs, agentic workflows, or AI orchestration platforms ○ Experience prototyping AI-powered workflows using tools such as V0, Replit, or other rapid prototyping platforms
○ Familiarity with AI governance, compliance, and privacy considerations ○ Experience monetizing AI features and launching AI-driven products
○ Experience in occupational health, population health, or employer health solutions
○ MBA or relevant advanced degree preferred.
Why Join Us?
At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:
Competitive compensation Comprehensive benefits package including medical/dental/vision insurance ● 401k with company match Paid-Time off Quarterly bonus program Flexible work schedule Remote workMedical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Read LessMedical Informatics Engineering seeks an intern with experience in software design, coding and debugging. The intern will gain exciting real-world software engineering experience at a thriving company. We frequently work in small teams to solve problems, explore new technologies, and learn from one another. The ideal intern for this environment will be enthusiastic and collaborative.
Responsibilities may include (in order of importance): Reasonable accommodations may be made to enable Individuals with disabilities to perform these essential functions
Document and test new software applications
Assess new application ideas
Research competitor offerings
Develop applications (coding, programming)
Interview beta testers
RequirementsComputer Science/Network Engineering, Engineering, or Mathematics major
Excellent analytical and mathematics skills
Ability to work in teams
Experience programming in C, C++, or Java
Ability to log time (hourly position)
Benefits of InternshipPractical experience with a wide variety of software engineering tasks
Collaborating hand-in-hand with skilled teams of software engineers
Shadowing, mentoring, and training opportunities with seasoned professionals
Opportunity to participate in networking events and company meetings
Flexible schedule for students
Compensation available
Physical/Mental Essential Requirements
Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds).
Full range of body motion including manual and finger dexterity and eye-hand coordination.
Requires corrected vision and hearing to normal range.
Ability to sit at a computer workstation for extended periods of time.
Ability to focus on detail and accuracy of work product.
Work is performed primarily in a non-smoking office environment, though travel may expose employee to inclement weather conditions.
Occasional high stress may be experienced.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MIE/EH is an equal opportunity employer. Working for MIE/EH is about joining a culture of openness, collaboration, trust, and the invitation and expectation to have a voice. We strive to continually lead with our values and beliefs that enable everyone at MIE/EH to develop their potential, bring their full self to the workplace, and engage in a workplace of diversity and inclusion.
Read LessMedical Informatics Engineering (MIE) is a leading provider of electronic health records (EHR) and workflow management solutions, specializing in occupational health. Since its founding in 1995, MIE has been at the forefront of healthcare technology — playing a key role in launching one of the nation's first health information exchanges and introducing WebChart, an innovative early EHR solution.
Meet our CEO, Doug
Today, MIE continues to lead the industry with a highly configurable, end-to-end platform designed to streamline clinical workflows, ensure occupational compliance, and enhance employee engagement. Its flagship product, Enterprise Health, serves as the system of record for occupational health, integrating seamlessly into daily operations. With robust clinical functionality, safety and compliance tools, HR integrations, and advanced reporting, Enterprise Health delivers a comprehensive solution tailored to the needs of large healthcare systems, government agencies (including the VA and DoD), and Fortune 500 companies like Lilly, Chevron, and JPMC.
Vision for MIE
MIE remains committed to innovation, making significant investments in AI to enhance efficiency, decision making, and patient outcomes within the enterprise health ecosystem.
AI in Healthcare
Opportunity for Impact
The Chief Technology Officer (CTO) will be a critical driver of company performance and integral to the advancement and execution of MIE's product and technology strategy, delivering value through modernizing the technology platform, improving engineering efficiency, and enabling scalable, high-quality product delivery. This leader will lead the engineering organization by building the structure, processes, and technical foundation required to support the new lifecycle of development in the era of AI.
"Everyone has a plan until they are punched in the mouth." — Mike Tyson
"Plans are nothing; planning is everything." — Dwight D. Eisenhower
Ideal CTO Experiences and Competencies:
Build and Scale a High-Performing Engineering Organization
Assess and evolve the engineering organization structure to support MIE's 3-year product and technology roadmap. Recruit, develop, and mentor high-caliber engineering leaders and technical talent.Establish a global talent strategy incorporating onshore, nearshore, and offshore teams to optimize cost, coverage, and scalability.Drive Engineering Excellence and Operational Discipline
Establish modern software development lifecycle (SDLC) processes across the organization including sprint planning, QA practices, and release management.The MIE Way of DevelopmentUnderstand OODA vs CI/CD and how to safely iterate and ideate into production in highly regulated environments.Implement engineering performance metrics such as cycle time, velocity, defect escape rates, and on-time delivery.Introduce strong quality practices including coding standards, peer review processes, and test automation.Lead initiatives to improve engineering maturity and operational predictability.Execute the Technology Modernization Roadmap
Define and execute a 3-year technology roadmap aligned with the company's strategic product vision.Lead modernization of legacy architecture, including evaluation and evolution of C-based components and legacy database systems.Establish cloud operations and infrastructure practices, including reliability improvements and disaster recovery processes targeting recovery times below 24 hours.Manage Technical Debt and Platform Scalability
Introduce a structured technical debt management process and remediation plan.Prioritize and address the company's backlog of technical defects through a disciplined engineering roadmap.Ensure platform scalability and reliability as the product expands across customers, markets, and use cases.Advance AI and Platform Capabilities
Define and execute an AI strategy to enhance both product functionality and internal engineering productivity.Develop an API strategy to support platform extensibility, integrations, and ecosystem partnerships.Enable faster product development through modern development tooling and automation.Partner Cross-Functionally to Deliver Product Outcomes
Partner closely with Product leadership to define and execute a 12–18 month product roadmap aligned with company strategy.Collaborate with GTM teams to ensure product delivery supports revenue growth and international expansion.Establish shared metrics and operating cadence between Product and Engineering.CTO Responsibilities:
Build and scale a high-performing, globally distributed engineering organization aligned to MIE's 3-year product and technology roadmap.Define and execute a multi-year technology strategy, including platform modernization, architecture evolution, and scalability of core systems.Establish and operationalize modern SDLC processes, including sprint planning, QA discipline, release management, and engineering best practices.Implement a metrics-driven engineering operating model, tracking KPIs such as velocity, cycle time, defect rates, and on-time delivery.Lead the modernization of legacy architecture, including C, JavaScript, TypeScript, Linux -based components and legacy databases, while maintaining product stability and delivery.Advice to Software DevelopersDrive CloudOps and infrastructure maturity, including automation, monitoring, and disaster recovery capabilities (targeting <24-hour RTO).Develop and execute a structured technical debt reduction strategy, prioritizing and remediating a large backlog of defects through disciplined processes.Define and implement an AI strategy to enhance product capabilities and improve internal engineering velocity and efficiency.Establish API and platform strategies to support extensibility, integrations, and future ecosystem growth.Partner closely with Product to define and execute a 12–18 month roadmap, ensuring alignment with company strategy, customer needs, and revenue objectives.Collaborate with Product and GTM leadership to improve productization, moving from one-off solutions to scalable, repeatable offerings.Build engineering leadership bench strength through targeted hiring, coaching, and clear delegation of technical ownership.Required Criteria:
Proven senior engineering leadership experience in PE-backed or high-growth B2B SaaS companies, ideally in the $25M–$75M revenue range.Demonstrated experience modernizing legacy platforms (monolithic architectures, legacy databases, or older codebases) into scalable, modern systems.Strong track record of building and scaling engineering organizations, including distributed/onshore-offshore team models.Deep experience implementing modern SDLC processes, engineering metrics, and operational rigor across development teams.Demonstrated ability to define and execute multi-year technology roadmaps aligned with product and business strategy.Hands-on experience incorporating AI into software products and/or engineering workflows to drive measurable impact.Proven ability to partner effectively with Product leadership to deliver integrated, customer-driven roadmaps.Desired Competencies:
High EQ and the ability to manage organizational change effectively.Strong communicator capable of aligning teams and cross-functional stakeholdersResults-driven and highly resourceful, with the ability to prioritize and manage multiple projects.Hands-on leadership style with strong communication and collaboration skills.
Location: Remote with the expectation to travel to Fort Wayne, IN, at least one week per quarter.
View more details on the hiring process here.
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