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Mediacom
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  • Administrative Specialist II, Construction  

    - Santa Rosa County
    Administrative Specialist II, Construction Since 1995, Mediacom Commun... Read More
    Administrative Specialist II, Construction Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! In this role, you will support Mediacom's Construction and Engineering teams by providing accurate procurement, project, and financial information needed to keep projects on schedule and within budget with a focus on accurate and detailed reporting, tracking and analysis using clear and concise communication. Primary duties will include managing purchase requisitions for construction, engineering and operational departments. The successful candidate will exhibit high attention to detail and the ability to successfully manage multiple projects simultaneously. Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Enter and manage purchase requisitions in Oracle for construction, engineering and operational projects. Track approved purchase orders from issuance through delivery, including issued dates, expected delivery dates and vendor updates. Review purchase order status and coordinate with contractors, project owners and internal department to resolve delays, discrepancies or missing information. Reviews, prepare and submit project requests related to construction projects, ensuring requires documentation, approvals, scope and cost information. Maintain accurate records of purchase orders, project requests, commitments, invoices, delivery schedules and project expenditures. Collaborate with Finance and project leaders to prepare monthly forecasts, accruals, budget updates and variance explanations. Identify outstanding commitments, unbilled expenses, risks and financial exposure before month-end close. Assist with invoice research, coding issues, receipt confirmation, purchase order reconciliation and vendor payment questions. Analyze reporting data to identify delays, cost trends, outstanding actions and risks affecting project schedules or financial performance. Prepare and distribute Engineering Operations reports, including variance analyses, graphs, trends, summaries and supporting detail. Support Construction and Engineering teams by providing accurate procurement, project, and financial information needed to keep projects on schedule and within budget. High School Diploma or GED required. Associates degree preferred. 2+ years of office administration experience. Proficiency in Microsoft Office suite required, Oracle experience a plus. Ability to analyze large amounts of data and identify trends. Must be able to communicate clearly and effectively both verbally and in writing. Ability to organize, plan and perform assigned duties with minimal supervision. Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. The salary range for this position is $41,080.00 - $57,174.00 annually. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Read Less
  • Total Care Specialist, Commercial  

    - Polk County
    Total Care Specialist, Commercial Since 1995, Mediacom Communications... Read More
    Total Care Specialist, Commercial Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview Qualified candidates will work to primarily answer repeat/escalated customer billing issues, repeat/escalated connectivity issues, handle bulk, Enterprise, and National Accounts customers, and new advanced commercial support products such as hosted PBX and PRI. This position will also support general commercial repair and billing groups as necessary. This is an empowered universal agent position with expertise in all commercial products and services and possesses the drive and ability to provide the highest level of customer service and support on complex problems. Company Benefits Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Company Provided Equipment! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities Answer inbound commercial customer service calls pertaining to Mediacom's Business Solutions. Provide prompt resolution of billing questions or service interruptions through appropriate troubleshooting. Contact field support or the necessary level of field management to ensure resolution to repeat issues and ensure prompt issue resolution. Continually maintain an expertise of all commercial products, services and promotions. Responsible for improving customer relations through professional and courtesy one call resolution. Support Fiber and Enterprise level products and services. Must be able maintain the highest level of performance with regards to department scorecard standards. May be required to work in one or multiple call queues. Perform other duties as assigned by management. Position Requirements Associates Degree or above preferred. Required 4 years minimum experience in hospitality, customer service or technical support field. Preferred For internal applicants, demonstrated 12-month successful support of Commercial lines of business, and Scorecard metrics. Successful completion of Mediacom technical support training programs, or equivalent experience working in a technical support environment. Proficiency in operating a computer using a Windows based environment including MS Internet Explorer and MS Office. Ability to learn, understand and troubleshoot commercial advanced lines of business, and comfortable working with new products and technology. Must have strong analytical thinking skills. Strong organizational skills including the ability to manage multiple tasks. Must maintain a professional manner and "customer centric" focus. Strong verbal and written communication skills. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. The salary range for this position is $19.00 - $20.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Read Less
  • Broadband Specialist IV, Maintenance  

    - DeKalb County
    Broadband Specialist IV, Maintenance Since 1995, Mediacom Communicatio... Read More
    Broadband Specialist IV, Maintenance Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Perform field technical work. Primarily responsible for maintaining the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure. Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Company provided vehicle and gas card! Paid on the job training and opportunity to promote quickly! Company provided tools, tablet, and phone! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Pay increases through self-guided training! Performance bonus potential! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Company provided uniforms and boots! Employee Wellness Program! Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep maintain power supplies. Properly use, store and maintain all test equipment used in system. Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepare estimates for projects, providing bill of materials. Work with connectors, fasteners and wire and uses hand tools; splices coax Work within limited confines, such as crawl spaces. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. On-call duty may be required; Other functions that may be assigned. Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. High school diploma or GED required; Associates degree preferred. Valid driver's license; satisfactory driving record required. Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience. 18 months tenure as a Mediacom BBS III or equivalent experience. Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. Knowledge of HFC plant, installs and service calls. Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. Advanced level of mechanical skills for splicing. Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. Ability to trouble shoot customer premise equipment and cable issues. Strenuous Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. The salary range for this position is $22.00 - $26.00 hourly. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Read Less
  • Direct Sales Representative  

    - Baldwin County
    Direct Sales Representative Since 1995, Mediacom Communications has be... Read More
    Direct Sales Representative Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! We are seeking high-performance candidates that are looking to elevate themselves beyond the average sales professional. This position will sell internet services along with other Mediacom products including our video, home phone, and mobile services. We provide you with the tools and skills for your success. Paid training, sales tools, in field support from management team, weekly team meetings, team building and personal coaching. We are invested in helping you achieve and exceed company expectations. Individuals who possess a natural drive and initiative, thriving in an environment where successful results are encouraged and rewarded. Sales-driven performers, boasting a proven track record of excellence and dependability in their previous roles. Individuals with a competitive spirit, who understand the importance of teamwork and are motivated by the challenge of setting and surpassing goals. Candidates who are resilient in the face of adversity, seeing every obstacle as an opportunity to grow and excel. Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Unlimited commission potential! Advancement opportunities! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! As one of our Direct Sales Representatives you are an ambassador connecting with the communities in which you will work, demonstrating integrity and championing the Mediacom brand. We plan fun activities and team events throughout the year. Enjoying what you do here at Mediacom is important to us. Obtain sales by canvassing door to door, using our proven sales techniques along with your skill sets to meet and exceed company sales targets. Complete appropriate paperwork and present payment options for customer purchases. Canvassing door to door daily from 11am 8pm. This timeframe is when most prospects are home. Performance updates provided by immediate Supervisor or Manager - we are here to support your success! Travel within Mediacom territory. This can include state to state travel and up to two weeks at a time. Advance notice will be given for these trips and Mediacom covers costs of transportation, lodging and food allowance. Outside of sales we give you other opportunities to shine. As a community ambassador for Mediacom, you may be giving a presentation in a team meeting, help train someone in the field, lead a team conference call or help plan team and community events. High school diploma or GED required. One year of direct sales or outside/fields sales experience preferred but not required - we will develop people with potential and a natural drive to succeed. Must be sales driven, success driven, team-player with a positive people orientation. Valid driver's license with a satisfactory driving record, proof of auto insurance, and access to a reliable personal vehicle required. Excellent verbal and written communication skills. Proficient with internet related devices (Tablets, smartphones, routers, modems, etc.). Ability to work in all weather conditions. Ability to travel to and from assigned territories and company office locations. Ability to work flexible hours including evenings, weekends and holidays. Some cities require solicitor's permits for door-to-door sales. As part of Mediacom's process to acquire a city permit, Direct Sales Representatives must successfully complete the required city application. Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. The salary for this position is $60,000.00 the first year (a guaranteed first-year compensation package with a $30,000 base component and an additional $30,000 commission component.) At Mediacom, sales roles salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package. This provides the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Read Less
  • Broadband Specialist IV, Maintenance  

    - Cole County
    Broadband Specialist IV, Maintenance Since 1995, Mediacom Communicatio... Read More
    Broadband Specialist IV, Maintenance Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offerfaster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone serviceare a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Perform field technical work. Primarily responsible for maintaining the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure. Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Company provided vehicle and gas card! Paid on the job training and opportunity to promote quickly! Company provided tools, tablet, and phone! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Pay increases through self-guided training! Performance bonus potential! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Company provided uniforms and boots! Employee Wellness Program! Conduct system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep maintain power supplies. Properly use, store and maintain all test equipment used in system. Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepare estimates for projects, providing bill of materials. Work with connectors, fasteners and wire and uses hand tools; splices coax Work within limited confines, such as crawl spaces. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. On-call duty may be required; Other functions that may be assigned. Performs installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. High school diploma or GED required; Associates degree preferred. Valid driver's license; satisfactory driving record required. Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience. Required-SCTE - Coaxial Construction Required-SCTE - Electrical Fundamentals Required-SCTE - Proactive Network Maintenance (PNM) 18 months tenure as a Mediacom BBS III or equivalent experience. Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home. Knowledge of HFC plant, installs and service calls. Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting. Advanced level of mechanical skills for splicing Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. Ability to trouble shoot customer premise equipment and cable issues Strenuous Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. The salary range for this position is $19.00 - $28.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Read Less

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