About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.
About the Role
MealSuite is growing fast, and we’re looking for a Director, Account Executive to close a critical gap in our Revenue leadership team. Reporting to the VP, Revenue, you’ll lead, coach, and scale the Account Executive team responsible for driving new business and revenue growth across our healthcare and senior living markets.
This is a hands-on leadership role at the intersection of people, strategy, and execution. You’ll set the direction for sales strategy and pipeline management, build a high-performing culture, and ensure the AE team consistently meets and exceeds its targets — all in support of MealSuite’s aggressive revenue goals.
What You’ll Do
Lead and Develop the AE Team – Mentor, coach, and manage a team of Account Executives to perform at a high level. Own TA activities, onboarding, training, and performance management to build a results-driven sales culture that consistently achieves or exceeds targets. (50%) Drive Sales Strategy – Design and implement effective sales strategies, territory plans, and pipeline management processes. Provide accurate sales forecasting and actionable insights to the executive leadership team. (15%) Collaborate Cross-Functionally – Partner with Marketing, Customer Success, Partnerships, and Product teams to ensure a seamless buyer journey from first touch to close. (15%) Analyze and Coach to Metrics – Leverage performance data and analytics to identify gaps, coach individuals, and ensure the team is tracking toward goal achievement. (10%) Participate in Key Deals – Join prospect meetings and support deal negotiations when required, bringing strategic weight and executive presence to high-priority opportunities. (10%)What You Bring
5+ years of sales leadership experience with a proven track record of leading teams to achieve aggressive revenue targets 5+ years of SaaS sales experience in a fast-growing or scaling environment Strong working knowledge of the SaaS software landscape and modern sales methodologies Experience in senior living operations, workflows, or adjacent healthcare markets is a strong asset Knowledge of the healthcare foodservice industry is a nice to have Strong written and verbal communication skills, with the executive presence to represent MealSuite in prospect conversations and ELT settings Active listener and relationship builder who can earn trust quickly with both their team and customers Adaptable and energized by a high-growth environment where priorities shift and the pace is fast Proficiency with core sales tools and software required to perform the role effectivelyCompensation
$120,000–$140,000 USD per year + commission (details to be confirmed)
This role is based in our Dallas, TX office. Approximately 25% travel is required.
Why You’ll Love Working Here
Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance. Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave. Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer. Work-life balance – supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow! Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com.
MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.
This is a current vacancy, and we are actively hiring for this position.
Requirements
Benefits
Read LessAbout MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.
About the Role
We’re looking for a Customer Implementation Trainer to join our Customer Implementation team. Reporting to the Team Lead, Implementation Training, you’ll be the subject matter expert on MealSuite’s software, delivering top-notch training for our customers and partners to ensure usability and account setups through exceptional customer service. Please note that this is a bilingual role and working professional knowledge of French is required.
What You’ll Do
Be the training & configuration expert – create, deliver, monitor, and update user training plans based on customer needs, oversee training for customer-guided and live accounts, and own/assist with setups and configuration of Connect, Touch and POS modules as needed. Collaborate cross-functionally – work closely with Implementation Coordinators and Enterprise Implementation Managers for project training needs and with Sales and Support to transition customer accounts after implementation is complete. Communicate with stakeholders – clearly communicate account configuration requirements and expectations and ensure customers receive superior service through the development and strengthening of relationships. Assist with troubleshooting – work with new and existing customers to troubleshoot workflow issues and guide them to adopt system best practices. Champion our product – educate customers on MealSuite’s toolkit, capabilities, and best practices to simplify adoption and align expectations, and leverage feedback for continuous improvement to the implementation process.What You Bring
In-depth knowledge of MealSuite products Experience delivering training, ideally with a highly complex product or subject matter 1+ years of hands-on experience in customer implementations and training within a SaaS environment Exceptional professional relationship building and maintenance through active and empathetic listening, as well as engaging written and verbal communication. A genuine excitement about engaging with people and demonstrating how to use highly complex software in a simple and thorough manner Ability to thrive in a collaborative, fast-moving environment Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)Compensation: $64,400–$77,300 CAD per year / $62,800–$75,300 USD per year
This role requires working onsite in our Cambridge OR Dallas office two days per week. If you’re more than an hour away, apply anyway we’re open to discussing options.
Why You’ll Love Working Here
Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance. Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave. Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer. Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing. Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow! Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.
MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.
This is a current vacancy, and we are actively hiring for this position.
Requirements
Benefits
Read Less
