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  Territory Manager  

  MDI Security

  full_time - Los Angeles

  Posted: 01/08/2026

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  Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGr... Read More

  Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Territory Manager to join our team! As a Territory Manager, you will travel to various locations and job sites and accurately assist in install or repair security systems based on customer specifications and location restrictions. This can include Security, Fire, locks of all types, access control, CCTV, remotes, and more. The ideal candidate has experience with security installation or similar electronic products, strong problem-solving and troubleshooting skills, and an analytical way of thinking. 
  Position Overview
  The Territory Manager for MDI Security will oversee the entire field operations within the region. Maintain the standards, NFPA codes, and safety requirements. The Territory Manager will manage technicians, supervise daily activities, maintain quality assurance, and uphold high performance standards. Additionally, the position is responsible for maintaining all required licenses and ensuring the team is fully compliant. Key responsibilities include hiring and training, performance evaluations, and operational efficiency. You will also prepare detailed monthly reports on completed work, ongoing projects, and key performance indicators to provide leadership with clear visibility into territory operations.
  
  Primary Duties and Responsibilities:
  
  Operational Leadership
  
  Oversee daily field operations, including installations, inspections, maintenance, and service.Ensure compliance with company standards, NFPA codes, and local regulations.Perform regular site visits to verify workmanship, code compliance, and customer satisfaction.Manage scheduling, project timelines, and resource allocation.Review and approve technician work orders, time entries, and project documentation.Licensing & Compliance
  
  Maintain and hiold all necessary state and local licenses for fire alarm, security, CCTV, and access control work.Ensure all technicians are properly licensed, certified, and current with renewals and training.Oversee continuing education and compliance documentation for the team.Stay informed on regulatory updates and implement policy changes as needed.Personnel Management
  
  Recruit, hire, and train qualified technicians to meet workload demands.Conduct performance evaluations, provide coaching, and address disciplinary matters.Foster a professional, safety-focused work culture emphasizing teamwork and accountability.Manage workforce planning and succession strategies to support growth.
  Customer & Vendor Relations
  
  Serve as the primary point of contact for customers in the assigned region.Resolve escalated service issues promptly and professionally.Manage vendor relationships and coordinate subcontractors to ensure timely project delivery.
  Qualifications
  
  5+ years of experience in the security and fire alarm industry.Executive leadership and field management experience is a plus.Must possess all required licenses and certifications applicable to the assigned territory for security and fire alarm systems.NICET Level III Certification in Fire Alarm Systems a plus.Strong knowledge of NFPA 72, NFPA 70 (NEC), and state licensing requirements.Excellent communication, organizational, and leadership skills.
  Compensation and Benefits
  
  Base Salary: $170,000 $230,000+ (based on experience and territory scope) Company vehicleCompany phone, laptop, and expense cardComprehensive benefits package Read Less

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• M

  Fire & Security Technician  

  MDI Security

  full_time - New Port Richey

  Posted: 22/07/2026

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  Job DescriptionJob DescriptionFire & Security Technician – Florida (Fi... Read More

  Job DescriptionJob DescriptionFire & Security Technician – Florida (Field Role)
  
  Location: Florida (with travel)
  Company: MDI Security
  Compensation: $25–$35 USD/hour (based on experience & certifications)
  
  About MDI Security
  
  MDI Security is a U.S.-based fire and security company founded in 2008, with over 15 years of experience delivering fire protection, electronic security, and integrated life-safety solutions for commercial, industrial, and institutional clients.
  
  MDI operates across multiple U.S. states, including Florida, Tennessee, Arizona, Nevada, Utah, Wisconsin, Kentucky, Missouri, and Colorado, with Florida being a core and active operations market.
  
  MDI specializes in the design, installation, service, and maintenance of fire alarm systems, CCTV, access control, intrusion detection, and advanced security technologies—combining disciplined field execution with modern systems.
  
  Job Overview
  
  MDI Security is seeking Fire & Security Technicians to support the installation, service, and maintenance of fire alarm systems, CCTV, access control, and electronic security solutions across Florida, with additional travel as required by project demand.
  
  This is a field-based, hands-on role for technicians who are disciplined, reliable, and comfortable working independently in commercial and industrial environments.
  
  Core Technical Requirements
  
  Candidates must demonstrate verifiable, hands-on experience with the following platforms:
  
  Fire-Lite
  
  Bosch Fire Alarm Systems
  
  CCTV Systems (IP & Analog)
  
  Access Control Systems
  
  GeoVision CCTV / NVR Platforms
  
  Key Responsibilities
  
  Install, service, and troubleshoot commercial fire alarm systems (conventional and addressable)
  
  Install and maintain CCTV, access control, intrusion alarms, and low-voltage systems
  
  Perform system testing, inspections, and preventive maintenance
  
  Diagnose and resolve technical issues on-site with minimal supervision
  
  Read and interpret blueprints, schematics, and technical documentation
  
  Ensure compliance with NFPA codes, local AHJ requirements, and company standards
  
  Complete service reports and documentation accurately and on time
  
  Communicate professionally with clients regarding system status and recommendations
  
  Coordinate with internal technical teams as required
  
  Required Qualifications
  
  Minimum 2+ years of hands-on experience with fire alarm and/or security systems
  
  Proven experience with low-voltage wiring
  
  Strong troubleshooting and problem-solving skills
  
  Ability to work independently in the field
  
  Valid driver’s license and clean driving record
  
  English required; Spanish is a plus
  
  Preferred Certifications (Strong Plus)
  
  Florida Fire Alarm License (or ability to obtain)
  
  NICET Level I or II (or in process)
  
  OSHA safety training
  
  Manufacturer certifications (Fire-Lite, Bosch, CCTV platforms)
  
  Travel & Availability (Required)
  
  Regular travel within Florida
  
  Occasional travel to other U.S. states depending on project needs
  
  Flexibility to work early starts or extended days when required by deployments
  
  Who Should NOT Apply
  
  Candidates without direct fire alarm or security system experience
  
  General electricians without fire/security background
  
  Technicians unwilling to travel
  
  Individuals seeking desk-based, fixed-location, or short-term work only Read Less

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