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McCorquodale Transfer LLC
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  • Sales Representative  

    - Birmingham
    Job DescriptionJob DescriptionSales RepresentativeReports To: Sales Ma... Read More
    Job DescriptionJob DescriptionSales RepresentativeReports To: Sales Manager of Birmingham
    FLSA Status: Exempt

    ABOUT US: At McCorquodale Transfer, LLC. we are a dynamic, forward-thinking logistics company with a long-standing reputation for excellence in the transportation and moving industry. We pride ourselves on providing exceptional service to our clients and fostering a collaborative and inclusive workplace for our team. 

    SUMMARY: The Sales Representative is responsible for driving sales by establishing and maintaining relationships with customers, understanding their needs, and providing tailored solutions.

    DUTIES AND RESPONSIBILITIES:
    Business Development:Develop and implement territory action plan using comprehensive data analysis and adjust sales techniques according to interactions and results in the field.Identify prospects, set appointments, make effective qualified calls to clients, manage sales cycle to close new business in all service categories.Represent the company’s services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers.Achieve sales goals by assessing current client needs and following a defined selling process with potential customers.Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld. Not responsible for managing personnel.Client Relationship Management:Generate leads and build relationships by organizing daily work schedules to call on existing and potential customers.Possess in-depth on service knowledge and be able to answer questions of possible concern from clients and handle objections.Reporting & Analysis:Prepare concise and accurate reports, proposals, booking packages, and other required documentation.Performs all other duties as assigned.
    QUALIFICATIONS:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience - High School Diploma (or GED or High School Equivalence Certificate); bachelor’s degree in business administration and/or marketing required. Two or more years of sales experience within a similar industry, which can include customer service, project management, or related field to provide services that customers depend on preferred.Language Skills – Ability to read, analyze, and interpret common documents. Ability to respond to common inquiries or complaints from customers, management, and staff. Ability to effectively present information to management, staff, and customers. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, and staff, etc.Computer Skills - To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet graphics, etc. This role requires an above-average knowledge of Microsoft Office, proficiency with sales management software and CRM.Other Qualifications - Valid driver’s license is required; Must be able to travel 70-80% of the time; Overnight stays may be necessary.Moving or relocation experience is preferred but not mandatory.
    COMPETENCIES:Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communications in an appropriate, timely and comprehensive manner.Displays skill in reducing complex information to simple forms and helping others to understand that information. Must have strong presentation skills and the ability to balance persuasion with professionalism.Customer Service - Consistently exceeds the expectations and requirements of internal and external customers. Gets first-hand information and uses it to improve products and services. Acts with customers in mind and establishes and maintains effective relationships earning their trust and respect.Interpersonal Skills - Consistently displays a high level of interpersonal skill when dealing with others. Has a wide network of good working relationships with peers, subordinates, supervisors, customers, clients and suppliers. Rarely involved in unnecessary or trivial disputes and misunderstandings. Makes a consistent effort to encourage trust and cooperation and may take a leading role in fostering a positive and productive team spirit. Consistently displays great patience, a positive attitude and personable skills.Organization - Effectively juggles multiple projects. Anticipates potential problems and develops excellent contingency plans. Keeps information and files clearly organized. Successfully pulls many unconnected things together. Defines the resources necessary and gets them from where available.Learning Skills - Motivated and resourceful learner. Has a terrific attitude towards problems that challenge intellect. Recognizing core issues quickly and wisely disregards extraneous information. Learning quickly when faced with first-time problems. Consistently flexible and open-minded. Listens well. Not afraid to take risks to capitalize on opportunities or solve problems.Problem Solving - Consistently demonstrates the ability to solve difficult problems with effective solutions. Asks good questions and probes all fruitful sources for answers. Can see the underlying or hidden problems and patterns, is excellent at honest analysis and looks beyond the obvious.Time Management - Master of multi-tasking. Manages time so well that can attend to many different activities in a day, ranging from the simplest to the most complex. Carefully plans activities so is always working efficiently and never wastes time doing unnecessary tasks. Rarely takes up less important work until priority tasks are completed. Consistently uses time efficiently and effectively.
    PHYSICAL DEMANDS:
    While performing the duties of this job, the individual is regularly required to stand, walk, bend, sit, use hands;
    frequently required to climb or balance, and occasionally required to stoop, kneel, crouch, or crawl while quoting
    prospective clients. The individual may be exposed to extreme hot and/or cold temperatures during the quoting
    process. Specific vision abilities required for the duties of this job include close vision, distance vision, peripheral
    vision, depth perception, and ability to adjust focus. They must be able to exchange accurate information with
    other individuals in the office and out in the field. The individual must be capable of transporting different parts
    and tools required to do the job.

    WORK ENVIRONMENT:
    While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions;
    moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work
    environment is usually moderate.


    This position offers competitive pay based on experience and skills.

    Job Types: Full-time

    Benefits:

    401(k)Dental insuranceHealth insuranceVision insurance

    Work Days: Monday to Friday

    Shift availability: Day Shift (Required)
     

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  • Crew Leader  

    - Jackson
    Job DescriptionJob DescriptionCrew Leader at McCorquodale Transfer, LL... Read More
    Job DescriptionJob Description

    Crew Leader at McCorquodale Transfer, LLC

    Reports To: Operational Manager & General Manager

    FLSA Status: Non- Exempt / Hourly 

    Location: Jackson, MS

    Schedule: Morning shift. No nights or weekends

    Pay: Based on experience. $22-$28/hr

    SUMMARY: The Crew Leader helps bridge the gap between field operations and management, leading crews while supporting operations. This position is designed as a development role for future operations management, providing exposure to administrative and leadership responsibilities beyond the field.
     

    NON-NEGOTIABLE REQUIREMENTS: 

    A Valid Driver's License A clean driving record 2+ years history driving in the US The ability to pass a drug test The ability to pass a background check (100% clean background)  

    DUTIES AND RESPONSIBILITIES:

    Leadership and Team Oversight:

    Lead and supervise moving crews, providing direction, coaching, and on-the-job training.Mentor other crew leaders and movers, identifying and developing potential future leaders.Support recruiting, onboarding, and training of new crew members in collaboration with management.

    Operational Planning and Coordination:

    Assist management with scheduling moves, assigning crews, and monitoring job progress.Review plans for efficiency and recommend adjustments to minimize delays and costs.Help oversee vehicle readiness, equipment maintenance schedules, and supply inventory.

    Performance & Reporting:

    Conduct informal job performance observations and provide feedback to team members.Assist with performance reviews and improvement plans under the guidance of management.Document job outcomes, safety incidents, and equipment issues for operational reporting.

    Job Planning and Coordination:

    Plans and coordinates moving assignments, including packing, loading, unloading, and unpacking.Manages inventory of packing supplies and ensures all equipment is properly utilized during moves.Allocates tasks based on team members' strengths and expertise.

    Customer Service & Communication:

    Act as on-site point of contact for customers, resolving concerns professionally.Communicate job status updates to management, including potential risks or delays.Participate in operational meetings and provide input to improve service quality.

    Quality & Safety Assurance:

    Champions safe work practices and ensures all team members follow company protocols and regulatory requirements by enforcing company safety policies and leading pre-job safety briefings.Perform spot checks to ensure quality standards are met in packing, loading, and delivery.

    Problem Solving & Decision-Making:

    Resolve operational challenges in real time, handle and addressing any concerns. Escalating significant issues to management, if needed.Assist management with root-cause analysis and development of solutions for recurring issues.

    Professional Development:

    Participate in management training sessions, shadow operations managers when possible. Learn to analyze key operational metrics (KPI performance, costs, and labor efficiency).

    Support operational projects, other initiatives, and duties as assigned.

    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience - High School Diploma (or GED or High School Equivalence Certificate) required; additional training or certification in moving services/logistics preferred. 2+ years of leadership experience in moving or logistics operations required.Language Skills –Ability to read, analyze, and interpret common documents. Ability to respond to common inquiries or complaints from customers, management, and staff. Ability to effectively present information to management, staff, and customers. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, and staff, etc.Other Qualifications - Valid driver’s license is required; Must be able to travel 50-70% of the time; Overnight stays may be necessary. Clean driving record. The ability to pass a background check. The ability to pass a drug screening.

    COMPETENCIES:

    Adaptability - Adjusts to changing priorities, customer needs, and operational conditions with a positive, solutions-focused attitude.Communication - Listens actively, speaks clearly, and ensures information flows between field teams and management.Customer Focus - Maintains a professional presence, resolves issues effectively, and ensures a positive customer experience.Computer Skills - To perform this job successfully, an individual should have basic proficiently in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, etc.Decision Making - Balances short-term needs with long-term goals, knowing when to escalate issues to management.Interpersonal Skills - Consistently high level of interpersonal skill in dealing with others. Has a wide network of good working relationships with peers, subordinates, supervisors, customers, clients and suppliers. Rarely involved in unnecessary or trivial disputes and misunderstandings. Makes a consistent effort to encourage trust and cooperation, and may take a leading role in fostering a positive and productive team spirit.Leadership Development – Actively builds skills to prepare for higher-level management roles. Demonstrated ability to lead, motivate, and train teams by coaching and mentoring employees, providing constructive feedback and recognizing achievements. Is positive, and when negative, looks for constructive alternatives; suggests changes to better the division and department. Regularly relied upon for advise, assistance and direction.Organization & Time Management- Juggles fieldwork, reporting, and administrative tasks effectively, prioritizing critical needs first.Problem Solving - Quickly identifies root causes, develops solutions, and prevents recurrence of operational issues.

    PHYSICAL DEMANDS:

    While performing the duties of this job, the individual is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to climb or balance, talk or hear; and occasionally required to stoop, kneel, crouch, or crawl. They must be able to walk forward, backward, side to side, and/or up and down stairs while carrying furniture. Specific vision abilities required for the duties of this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. They will frequently lift and/or move up to 100 pounds on a regular basis and operate moving equipment. They must be able to exchange accurate information with other individuals in the office and out in the field. Must be able to detect mechanical issues and part defects from short distances to determine what action needs to be taken. The individual must be capable of transporting different parts and tools required to do the job.

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