Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you! This position will service the Williston area.Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job Duties1. Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)2. Responsible for performing planned maintenance and repairs on all types of crane & hoist systems
3. Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well as weekend availability
4. Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment
5. Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested
6. Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element
7. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms
8. Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work
9. Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc.
10. Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle
11. Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department
12. Responsible for maintaining a professional appearance and image at all times
13. Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor
14. Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times
15. Maintain the Quality Assurance Standards
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager
17. Keep training assignments current18. Perform other duties as assignedEducationA high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred Experience and Skills• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements
• Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties
• Ability to work at heights greater that six feet of the ground
• Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs• Minimal travel required
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, physical, drug screen and E-verify The Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits & Health InsuranceFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementTechnician Service Vehicle ProvidedPPE and power tools providedMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamics EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you! This position will service the Williston area.Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job Duties1. Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)2. Responsible for performing planned maintenance and repairs on all types of crane & hoist systems
3. Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well as weekend availability
4. Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment
5. Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested
6. Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element
7. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms
8. Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work
9. Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc.
10. Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle
11. Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department
12. Responsible for maintaining a professional appearance and image at all times
13. Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor
14. Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times
15. Maintain the Quality Assurance Standards
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager
17. Keep training assignments current18. Perform other duties as assignedEducationA high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred Experience and Skills• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements
• Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties
• Ability to work at heights greater that six feet of the ground
• Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs• Minimal travel required
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, physical, drug screen and E-verify The Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits & Health InsuranceFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementTechnician Service Vehicle ProvidedPPE and power tools providedMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamics EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you! This position will service the Williston area.Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job Duties1. Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)2. Responsible for performing planned maintenance and repairs on all types of crane & hoist systems
3. Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well as weekend availability
4. Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment
5. Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested
6. Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element
7. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms
8. Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work
9. Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc.
10. Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle
11. Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department
12. Responsible for maintaining a professional appearance and image at all times
13. Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor
14. Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times
15. Maintain the Quality Assurance Standards
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager
17. Keep training assignments current18. Perform other duties as assignedEducationA high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred Experience and Skills• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements
• Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties
• Ability to work at heights greater that six feet of the ground
• Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs• Minimal travel required
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, physical, drug screen and E-verify The Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits & Health InsuranceFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementTechnician Service Vehicle ProvidedPPE and power tools providedMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamics EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionThe Service Manager oversees all service branch operations to ensure it meets company sales and budget objectives. This includes optimizing field productivity, scheduling, maximizing billings, and managing costs effectively. The role involves developing and implementing crane service budgets, growing the crane inspection contract base, and supervising department personnel to maintain high service standards and operational efficiency.RequirementsEnsure service branch location meets company sales and budget objectives through field productivity, scheduling, maximizing billings and controlling costsDevelop and implement the crane service budgetsProactively grows service location’s crane inspection contract base as well as the repairs and upgrades that are the result of inspections doneMonitor and maintain an accurate and acceptable utilization rate of field technicians, keeping indirect time to a minimumDetermine staffing requirements based primarily on the labor utilization rateSupervise all department personnelAssist with the follow up on active service and inspection repair quotesAssist Service Coordinator in reviewing/deciding which inspection customers and which items will be quotedAssist with sales initiatives, account sales and technical expertiseProvide instruction and training to employees as requiredEnsure all personnel are in compliance with safety regulations including OSHA guidelinesOversee the accomplishment of all service work contracted with customers while maintaining company goals in order to ensure long term profitable relationshipsProvides sales support to maintain or grow existing customer relationships and gain new customersMonitor employee and technicians' work time for payrollComplete performance reviews, develops and manages employeesAuthorize all expenditures handled directly by the serviceResponsible for maintenance, housekeeping/general upkeep and cleaning of the branchAssure team members maintain all vehicles, equipment, storage and work areas used in the field and shopAssist Service Writers understanding completed inspection reports to formulate quotesPerform other duties as assignedEducationA high school diploma, vocational-technical school or, equivalent military experience or technical college training program preferred.Experience & Skills4 years experience involving administrative, customer service or technical environmentExpert knowledge of the crane service industryStrong time-management skillsExceptional decision-making skillsEffective strategic management skillsExceptional communication skillsAbility to plan and delegateAbility to devise strategic planningAbility to divide a task into subtasks and delegate them to their team membersMust successfully complete a criminal background check, physical, drug screen, and E-verifySummaryAt Mazzella, we're more than just a company – we're a family. With over 1,300 employees and 50 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team-oriented environment where your well-being and growth are our top priorities. Why Join Mazzella?Team-Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.Work-Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.Market-Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.Free Virtual Doctor Visits: Take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.At Mazzella, our core values drive everything we do:Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of riskBe a Lifelong Learner – routinely acquire new skills and capabilities that bring valueBe Humble – lack excessive ego or concerns about status. Emphasize the Team over selfBe Hungry – always looking for more, self-motivated, and diligent. Do more than to just get by, committedBe Smart – common sense about people, good judgement, and intuition around their impact on group dynamicsJoin us at Mazzella and experience the difference of working with a company that puts people first. Together, we'll achieve greatness and shape the future of our industry. EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you! This position will service the Williston area.Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job Duties1. Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)2. Responsible for performing planned maintenance and repairs on all types of crane & hoist systems
3. Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well as weekend availability
4. Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment
5. Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested
6. Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element
7. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms
8. Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work
9. Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc.
10. Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle
11. Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department
12. Responsible for maintaining a professional appearance and image at all times
13. Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor
14. Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times
15. Maintain the Quality Assurance Standards
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager
17. Keep training assignments current18. Perform other duties as assignedEducationA high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred Experience and Skills• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements
• Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties
• Ability to work at heights greater that six feet of the ground
• Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs• Minimal travel required
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, physical, drug screen and E-verify The Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits & Health InsuranceFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementTechnician Service Vehicle ProvidedPPE and power tools providedMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamics EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job Duties1. Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)2. Responsible for performing planned maintenance and repairs on all types of crane & hoist systems
3. Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well asweekend availability
4. Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment
5. Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested
6. Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element
7. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms
8. Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work
9. Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc.
10. Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle
11. Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department
12. Responsible for maintaining a professional appearance and image at all times
13. Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor
14. Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times
15. Maintain the Quality Assurance Standards
16. Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager
17. Keep training assignments current18. Perform other duties as assignedEducationA high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferredExperience and Skills• At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy.
• Valid driver’s license in good standing that meets company requirements
• Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties
• Ability to work at heights greater that six feet of the ground
• Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs• Minimal travel required
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, physical, drug screen and E-verify The Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits & Health InsuranceFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementTechnician Service Vehicle ProvidedPPE and power tools providedMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamics EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionThe Service Technician is a key representative of NTM with direct customer contact and is a valued, essential part of the company’s success. The Service Technician performs various customer service activities including solving customer problems on the phone and by traveling to the customers. Additionally, the Service Technician will manage customer relationships, sell parts and service programs and prepare customer proposals.EducationA high school diploma or GED preferred; technical school or military experience a plus.Experience & SkillsAt least 5 years’ experience in building and/or servicing portable rollforming systems or equivalent is strongly preferred.Proven ability to work directly with customer to solve their problems.Experience with CRM and case management systems preferred.Requires solid written and verbal communication skills.Overall PC literacy (Microsoft Office) is required.Must be detail-oriented, self-motivated and disciplined with the ability to handle multiple tasks.Must successfully complete a criminal background check, physical, drug screen and E-verify.The Mazzella WayMazzella is a family owned company that puts people first. With over 1200 employees and 43 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesBenefits and Health InsuranceTechnician Service Vehicle providedPPE and power tools providedFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job DutiesTroubleshoot and repair customer cranes and crane systems and other lifting components as directedInstall various types of cranes, hoists, components, and partsModernize or upgrade various types of cranes, hoists, components, and partsLoad test and /or perform non-destructive testing various types of cranes, hoists, components, and partsSets up, operates, and maintains all service equipmentResponsible for working safely and in accordance with customer, company, and OSHA requirementsCommunicate findings to the customer and gives a clear understanding of the day's work accomplished before leaving the jobsite; obtain written confirmation (signature) of critical findings from the customer before leaving the jobsiteReview, interpret, and understand various crane type codes and inspection criteriaInspect hoists, cranes, crane systems, chain falls, pullers, slings, and below-the-hook devicesRecord the results of inspections neatly and accurately so that repair criteria is clearly evidentComplete daily paperwork accurately including time entry, service reports, inspection reports, and sales lead generation in Service ProComplete or assist with special projects as requestedAssist Service Writers understanding completed inspection reports and service tickets to formulate quotesKeep training assignments currentDemonstrated mechanical aptitudePerform other duties as assignedEducationA high school diploma or GED required; vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferredExperience & SkillsMinimum 2 years of experience in a maintenance organizationMust have strong mechanical background and be able to quickly diagnose crane-related problems and accurately propose effective remediesProficient knowledge of electrical theory for power and controls associated within the crane industryWillingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvyExcellent communication skills to build customer relationshipsAbility to multi-task and set priorities; highly organizedValid driver’s license in good standing that meets company requirementsFlexible work schedule to meet customer's scheduling requirements; unexpected working hours are a common occurrenceMust be able to lift/pull up to 75 lbsMust successfully complete a criminal background check, physical, drug screen and E-verifyThe Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job DutiesTroubleshoot and repair customer cranes and crane systems and other lifting components as directedInstall various types of cranes, hoists, components, and partsModernize or upgrade various types of cranes, hoists, components, and partsLoad test and /or perform non-destructive testing various types of cranes, hoists, components, and partsSets up, operates, and maintains all service equipmentResponsible for working safely and in accordance with customer, company, and OSHA requirementsCommunicate findings to the customer and gives a clear understanding of the day's work accomplished before leaving the jobsite; obtain written confirmation (signature) of critical findings from the customer before leaving the jobsiteReview, interpret, and understand various crane type codes and inspection criteriaInspect hoists, cranes, crane systems, chain falls, pullers, slings, and below-the-hook devicesRecord the results of inspections neatly and accurately so that repair criteria is clearly evidentComplete daily paperwork accurately including time entry, service reports, inspection reports, and sales lead generation in Service ProComplete or assist with special projects as requestedAssist Service Writers understanding completed inspection reports and service tickets to formulate quotesKeep training assignments currentDemonstrated mechanical aptitudePerform other duties as assignedEducationA high school diploma or GED required; vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferredExperience & SkillsMinimum 2 years of experience in a maintenance organizationMust have strong mechanical background and be able to quickly diagnose crane-related problems and accurately propose effective remediesProficient knowledge of electrical theory for power and controls associated within the crane industryWillingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvyExcellent communication skills to build customer relationshipsAbility to multi-task and set priorities; highly organizedValid driver’s license in good standing that meets company requirementsFlexible work schedule to meet customer's scheduling requirements; unexpected working hours are a common occurrenceMust be able to lift/pull up to 75 lbsMust successfully complete a criminal background check, physical, drug screen and E-verifyThe Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with direct customer contact. In addition to technical skills, people skills are vital for effective customer relationship management and decision making.Job DutiesTroubleshoot and repair customer cranes and crane systems and other lifting components as directedInstall various types of cranes, hoists, components, and partsModernize or upgrade various types of cranes, hoists, components, and partsLoad test and /or perform non-destructive testing various types of cranes, hoists, components, and partsSets up, operates, and maintains all service equipmentResponsible for working safely and in accordance with customer, company, and OSHA requirementsCommunicate findings to the customer and gives a clear understanding of the day's work accomplished before leaving the jobsite; obtain written confirmation (signature) of critical findings from the customer before leaving the jobsiteReview, interpret, and understand various crane type codes and inspection criteriaInspect hoists, cranes, crane systems, chain falls, pullers, slings, and below-the-hook devicesRecord the results of inspections neatly and accurately so that repair criteria is clearly evidentComplete daily paperwork accurately including time entry, service reports, inspection reports, and sales lead generation in Service ProComplete or assist with special projects as requestedAssist Service Writers understanding completed inspection reports and service tickets to formulate quotesKeep training assignments currentDemonstrated mechanical aptitudePerform other duties as assignedEducationA high school diploma or GED required; vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferredExperience & SkillsMinimum 2 years of experience in a maintenance organizationMust have strong mechanical background and be able to quickly diagnose crane-related problems and accurately propose effective remediesProficient knowledge of electrical theory for power and controls associated within the crane industryWillingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvyExcellent communication skills to build customer relationshipsAbility to multi-task and set priorities; highly organizedValid driver’s license in good standing that meets company requirementsFlexible work schedule to meet customer's scheduling requirements; unexpected working hours are a common occurrenceMust be able to lift/pull up to 75 lbsMust successfully complete a criminal background check, physical, drug screen and E-verifyThe Mazzella WayMazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.Why Team Members join Mazzella:Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition ReimbursementMazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of riskLifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.
