We are seeking an IT MSP Field Technician to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsCompany car, insurance and fuel card provided.Qualifications:
Previous experience in IT, customer service, or other related fieldsUbiquiti Network EquipmentWindows and MAC Computer Support and DeploymentMicrosoft Certification (MCP) Ability to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorMust have clean driving record.Company DescriptionMAXTECH - WHERE TECHNOLOGY LIVES.We are seeking an IT Technical Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve customer inquiries and complaintsSet follow-up appointments to keep customers aware of latest developmentsCreate sales material to present to customersQualifications:
Previous experience in sales, customer service, or other related fieldsFamiliarity with CRM platforms Ability to build rapport with clientsStrong negotiation skillsDeadline and detail-orientedCompany DescriptionMAXTECH - WHERE TECHNOLOGY LIVES.