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  • Customer Service Representative – Healthcare (Part Time)  

    MAXIMUS
    - El Paso
    Apply Now
    Customer Service Representative – Healthcare (Part Time)Check you matc... Read More
    Customer Service Representative – Healthcare (Part Time)

    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
    General information


    Job Posting Title: Customer Service Representative – Healthcare (Part Time)

    Date: Friday, July 24, 2026

    City: El Paso

    State: TX

    Country: United States

    Working time: Part-time


    Description & Requirements


    Location: On-site in El Paso, TX

    Starting Pay: $15.37/hr. plus potential bonus opportunities

    Schedule: Limited-Service Part-Time positions available


    Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter


    Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


    Make a Difference by Helping People Navigate Healthcare with Confidence


    Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


    You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


    Pay & Benefits


    We provide a competitive package designed to support your success both inside and outside work:



    Competitive Compensation:

    $15.37/hr. base pay + 10% shift differential
    Potential to earn additional bonus incentives for eligible employees increasing overall compensation


    Tuition Reimbursement: Support for ongoing education and development
    Future Planning: 401(k) with company match
    Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
    Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
    Work/Life Balance Support: Flexible schedules that meet your lifestyle
    Career Growth: A supportive environment with development and promotional opportunities
    Meaningful Work with Impact: No cold calls, sales, or collections involved!

    *Eligibility requirements apply, ask your recruiter for more details


    Essential Duties and Responsibilities:



    Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
    Calls are basic and routine.
    Uses computerized system for tracking, information gathering, and/or troubleshooting.
    Provides feedback when needed, provide input on call trends, processes, procedures, and training.
    May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
    Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
    Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
    Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
    Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
    Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
    Refer calls as required to CSR Lead
    Maintain up-to-date knowledge of client regulations and policies
    Report problems that occur via the online system so they can be addressed by the appropriate parties

    Minimum Requirements



    High School diploma or equivalent with 6 months of customer service experience.
    Must be able to speak and read English clearly, professionally and fluently.
    Ability to work within established turnaround times
    Must have excellent interpersonal skills and the ability to organize simultaneous tasks
    Ability to work as a member of a team
    Regular and predictable attendance is required
    Must participate and certify in internal CCO training to begin this role.
    Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
    May be required to work overtime and scheduled holidays.
    Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

    #CCOElPaso #maxCCOElPaso


    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. xzbcwsv


    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at



    Minimum Salary: $15.37

    Maximum Salary: $15.37

    Read Less
    Apply Now

  • Customer Service Representative – Healthcare (Part Time)  

    MAXIMUS
    - El Paso
    Apply Now
    Customer Service Representative – Healthcare (Part Time)Check you matc... Read More
    Customer Service Representative – Healthcare (Part Time)

    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
    General information


    Job Posting Title: Customer Service Representative – Healthcare (Part Time)

    Date: Friday, July 24, 2026

    City: El Paso

    State: TX

    Country: United States

    Working time: Part-time


    Description & Requirements


    Location: On-site in El Paso, TX

    Starting Pay: $15.37/hr. plus potential bonus opportunities

    Schedule: Limited-Service Part-Time positions available


    Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter


    Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


    Make a Difference by Helping People Navigate Healthcare with Confidence


    Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


    You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


    Pay & Benefits


    We provide a competitive package designed to support your success both inside and outside work:



    Competitive Compensation:

    $15.37/hr. base pay + 10% shift differential
    Potential to earn additional bonus incentives for eligible employees increasing overall compensation


    Tuition Reimbursement: Support for ongoing education and development
    Future Planning: 401(k) with company match
    Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
    Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
    Work/Life Balance Support: Flexible schedules that meet your lifestyle
    Career Growth: A supportive environment with development and promotional opportunities
    Meaningful Work with Impact: No cold calls, sales, or collections involved!

    *Eligibility requirements apply, ask your recruiter for more details


    Essential Duties and Responsibilities:



    Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
    Calls are basic and routine.
    Uses computerized system for tracking, information gathering, and/or troubleshooting.
    Provides feedback when needed, provide input on call trends, processes, procedures, and training.
    May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
    Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
    Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
    Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
    Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
    Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
    Refer calls as required to CSR Lead
    Maintain up-to-date knowledge of client regulations and policies
    Report problems that occur via the online system so they can be addressed by the appropriate parties

    Minimum Requirements



    High School diploma or equivalent with 6 months of customer service experience.
    Must be able to speak and read English clearly, professionally and fluently.
    Ability to work within established turnaround times
    Must have excellent interpersonal skills and the ability to organize simultaneous tasks
    Ability to work as a member of a team
    Regular and predictable attendance is required
    Must participate and certify in internal CCO training to begin this role.
    Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
    May be required to work overtime and scheduled holidays.
    Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

    #CCOElPaso #maxCCOElPaso


    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. xzbcwsv


    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at



    Minimum Salary: $15.37

    Maximum Salary: $15.37

    Read Less
    Apply Now

  • Customer Service Representative – Healthcare (Part Time)  

    MAXIMUS
    - El Paso
    Apply Now
    Customer Service Representative – Healthcare (Part Time)Check you matc... Read More
    Customer Service Representative – Healthcare (Part Time)

    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
    General information


    Job Posting Title: Customer Service Representative – Healthcare (Part Time)

    Date: Friday, July 24, 2026

    City: El Paso

    State: TX

    Country: United States

    Working time: Part-time


    Description & Requirements


    Location: On-site in El Paso, TX

    Starting Pay: $15.37/hr. plus potential bonus opportunities

    Schedule: Limited-Service Part-Time positions available


    Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter


    Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


    Make a Difference by Helping People Navigate Healthcare with Confidence


    Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


    You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


    Pay & Benefits


    We provide a competitive package designed to support your success both inside and outside work:



    Competitive Compensation:

    $15.37/hr. base pay + 10% shift differential
    Potential to earn additional bonus incentives for eligible employees increasing overall compensation


    Tuition Reimbursement: Support for ongoing education and development
    Future Planning: 401(k) with company match
    Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
    Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
    Work/Life Balance Support: Flexible schedules that meet your lifestyle
    Career Growth: A supportive environment with development and promotional opportunities
    Meaningful Work with Impact: No cold calls, sales, or collections involved!

    *Eligibility requirements apply, ask your recruiter for more details


    Essential Duties and Responsibilities:



    Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
    Calls are basic and routine.
    Uses computerized system for tracking, information gathering, and/or troubleshooting.
    Provides feedback when needed, provide input on call trends, processes, procedures, and training.
    May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
    Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
    Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
    Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
    Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
    Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
    Refer calls as required to CSR Lead
    Maintain up-to-date knowledge of client regulations and policies
    Report problems that occur via the online system so they can be addressed by the appropriate parties

    Minimum Requirements



    High School diploma or equivalent with 6 months of customer service experience.
    Must be able to speak and read English clearly, professionally and fluently.
    Ability to work within established turnaround times
    Must have excellent interpersonal skills and the ability to organize simultaneous tasks
    Ability to work as a member of a team
    Regular and predictable attendance is required
    Must participate and certify in internal CCO training to begin this role.
    Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
    May be required to work overtime and scheduled holidays.
    Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

    #CCOElPaso #maxCCOElPaso


    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. xzbcwsv


    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at



    Minimum Salary: $15.37

    Maximum Salary: $15.37

    Read Less
    Apply Now

  • Strategic Capture Leader – Air Force & Space Force (Remote)  

    MAXIMUS
    - Juneau
    Apply Now
    Maximus is seeking a Senior Director, Capture to oversee multiple line... Read More
    Maximus is seeking a Senior Director, Capture to oversee multiple lines of business focused on defense. In this remote role, you'll provide strategic guidance and develop strong business relationships within the organization while ensuring compliance with high-quality proposals. The position demands a Bachelor's degree and significant experience, ideally 12 years, particularly with the Air Force and Space Force. The role includes developing capture strategies and leading planning activities in alignment with business objectives. #J-18808-Ljbffr Read Less
    Apply Now

  • Senior Director - Capture (Air Force & Space Force)  

    MAXIMUS
    - Cole County
    Apply Now
    Maximus is currently seeking a Senior Director, Capture. This position... Read More
    Maximus is currently seeking a Senior Director, Capture. This position resides within the Defense Market reporting directly to the VP of Business Development, Defense Agency Account. This leadership position will have upward exposure providing frequent briefings to senior Leadership including Market SVP, Growth Leader, and E‑Suite. This is a remote position. Essential Duties and Responsibilities Responsible for capture, pursuit, and solutioning architecture for multiple lines of business. Provide strategic guidance to executives regarding solution shaping and response strategies. Develop strong business relationships with internal stakeholders. Brief and provide guidance to senior leadership for decision making. Work on maintaining a win/loss ratio. Craft sales themes and differentiating narratives. Job-Specific Essential Duties and Responsibilities Develop and mature capture strategies in collaboration with business development and operations leads. This includes communicating to team, writers, management, etc. Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release. Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements. Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success. Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus. Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy. Research competitor strengths/weaknesses and know how they sell against us. Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other. Develop a small‑business and partnership strategy and coordinate teaming agreements and meetings. Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer. Minimum Requirements Bachelor's degree in related field required. 12 years of relevant professional experience required. Job-Specific Minimum Requirements Bachelor's degree in related field required. Additional years of relevant experience will be considered in lieu of degree. 12 years of related experience required; 15+ preferred. Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required. Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy. Must have the ability to travel 25% within the United States. Experience with management of matrixed small and large teams. Former Sales, Proposal and Capture experience is a must. Strong leadership and management skills. Superior organizational and time‑management skills. Experienced decision-maker with sound judgment. Articulate written and verbal communication capabilities. Effective public speaker. Excellent analytical skills with the ability to apply to pricing models and support execution. Know when to delegate, make decisions, and elevate. Able to multitask, prioritize and be a self‑starter. Strong negotiating skills. Proficient in MS Office Suite. Ability to perform decision making under uncertainty, and in a matrixed environment. Ability to work with shared resources, client deliverables and presentations. Minimum Salary $200,000 Maximum Salary $240,000 Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. #J-18808-Ljbffr Read Less
    Apply Now

  • Senior Director - Capture (Air Force & Space Force)  

    MAXIMUS
    - Albany County
    Apply Now
    Maximus is currently seeking a Senior Director, Capture. This position... Read More
    Maximus is currently seeking a Senior Director, Capture. This position resides within the Defense Market reporting directly to the VP of Business Development, Defense Agency Account. This leadership position will have upward exposure providing frequent briefings to senior Leadership including Market SVP, Growth Leader, and E‑Suite. This is a remote position. Essential Duties and Responsibilities Responsible for capture, pursuit, and solutioning architecture for multiple lines of business. Provide strategic guidance to executives regarding solution shaping and response strategies. Develop strong business relationships with internal stakeholders. Brief and provide guidance to senior leadership for decision making. Work on maintaining a win/loss ratio. Craft sales themes and differentiating narratives. Job-Specific Essential Duties and Responsibilities Develop and mature capture strategies in collaboration with business development and operations leads. This includes communicating to team, writers, management, etc. Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release. Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements. Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success. Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus. Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy. Research competitor strengths/weaknesses and know how they sell against us. Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other. Develop a small‑business and partnership strategy and coordinate teaming agreements and meetings. Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer. Minimum Requirements Bachelor's degree in related field required. 12 years of relevant professional experience required. Job-Specific Minimum Requirements Bachelor's degree in related field required. Additional years of relevant experience will be considered in lieu of degree. 12 years of related experience required; 15+ preferred. Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required. Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy. Must have the ability to travel 25% within the United States. Experience with management of matrixed small and large teams. Former Sales, Proposal and Capture experience is a must. Strong leadership and management skills. Superior organizational and time‑management skills. Experienced decision-maker with sound judgment. Articulate written and verbal communication capabilities. Effective public speaker. Excellent analytical skills with the ability to apply to pricing models and support execution. Know when to delegate, make decisions, and elevate. Able to multitask, prioritize and be a self‑starter. Strong negotiating skills. Proficient in MS Office Suite. Ability to perform decision making under uncertainty, and in a matrixed environment. Ability to work with shared resources, client deliverables and presentations. Minimum Salary $200,000 Maximum Salary $240,000 Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. #J-18808-Ljbffr Read Less
    Apply Now

  • Senior Director - Capture (Air Force & Space Force)  

    MAXIMUS
    - Hughes County
    Apply Now
    Maximus is currently seeking a Senior Director, Capture. This position... Read More
    Maximus is currently seeking a Senior Director, Capture. This position resides within the Defense Market reporting directly to the VP of Business Development, Defense Agency Account. This leadership position will have upward exposure providing frequent briefings to senior Leadership including Market SVP, Growth Leader, and E‑Suite. This is a remote position. Essential Duties and Responsibilities Responsible for capture, pursuit, and solutioning architecture for multiple lines of business. Provide strategic guidance to executives regarding solution shaping and response strategies. Develop strong business relationships with internal stakeholders. Brief and provide guidance to senior leadership for decision making. Work on maintaining a win/loss ratio. Craft sales themes and differentiating narratives. Job-Specific Essential Duties and Responsibilities Develop and mature capture strategies in collaboration with business development and operations leads. This includes communicating to team, writers, management, etc. Lead and drive planning and capture activities, ideally, 6+ months prior to RFP release. Support short-term captures, as appropriate where opportunities align with the goals and objectives of the market and lead to larger strategic procurements. Provide insights, data, and industry experience to business development for the purpose of shaping opportunities and using competitive analysis to optimize Maximus positioning for success. Design and deploy the value proposition and mitigations which make up the sales themes of the bid and demonstrate differentiators for Maximus. Participate in the pricing strategy discussion and contribute to a collective data-driven pricing strategy. Research competitor strengths/weaknesses and know how they sell against us. Identify our vulnerabilities and gaps; provide recommendations and take actions to mitigate and close those gaps through teaming, key hiring, or other. Develop a small‑business and partnership strategy and coordinate teaming agreements and meetings. Coordinate the different inputs / points of contact; work closely with proposal developers to ensure a compliant and top-quality proposal for delivery to the customer. Minimum Requirements Bachelor's degree in related field required. 12 years of relevant professional experience required. Job-Specific Minimum Requirements Bachelor's degree in related field required. Additional years of relevant experience will be considered in lieu of degree. 12 years of related experience required; 15+ preferred. Experience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required. Experience with Project Management, systems or business analysis, technical solution architecture, operations/sales/capture management, and creating/executing a go-to-market strategy. Must have the ability to travel 25% within the United States. Experience with management of matrixed small and large teams. Former Sales, Proposal and Capture experience is a must. Strong leadership and management skills. Superior organizational and time‑management skills. Experienced decision-maker with sound judgment. Articulate written and verbal communication capabilities. Effective public speaker. Excellent analytical skills with the ability to apply to pricing models and support execution. Know when to delegate, make decisions, and elevate. Able to multitask, prioritize and be a self‑starter. Strong negotiating skills. Proficient in MS Office Suite. Ability to perform decision making under uncertainty, and in a matrixed environment. Ability to work with shared resources, client deliverables and presentations. Minimum Salary $200,000 Maximum Salary $240,000 Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. #J-18808-Ljbffr Read Less
    Apply Now

  • Strategic Capture Leader – Air Force & Space Force (Remote)  

    MAXIMUS
    - Kent County
    Apply Now
    Maximus is seeking a Senior Director, Capture, with leadership respons... Read More
    Maximus is seeking a Senior Director, Capture, with leadership responsibilities in the Defense Market. This role requires strategic guidance in capture efforts and involves collaborating closely with executives and internal stakeholders. The ideal candidate will have 12+ years of relevant experience, strong organizational skills, and the ability to lead complex capture activities. This position is remote and offers a salary between $200,000 and $240,000. #J-18808-Ljbffr Read Less
    Apply Now

  • Customer Service Representative – Healthcare (Part Time)  

    MAXIMUS
    - El Paso
    Apply Now
    Customer Service Representative – Healthcare (Part Time)Check you matc... Read More
    Customer Service Representative – Healthcare (Part Time)

    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
    General information


    Job Posting Title: Customer Service Representative – Healthcare (Part Time)

    Date: Friday, July 24, 2026

    City: El Paso

    State: TX

    Country: United States

    Working time: Part-time


    Description & Requirements


    Location: On-site in El Paso, TX

    Starting Pay: $15.37/hr. plus potential bonus opportunities

    Schedule: Limited-Service Part-Time positions available


    Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter


    Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


    Make a Difference by Helping People Navigate Healthcare with Confidence


    Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


    You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


    Pay & Benefits


    We provide a competitive package designed to support your success both inside and outside work:



    Competitive Compensation:

    $15.37/hr. base pay + 10% shift differential
    Potential to earn additional bonus incentives for eligible employees increasing overall compensation


    Tuition Reimbursement: Support for ongoing education and development
    Future Planning: 401(k) with company match
    Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
    Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
    Work/Life Balance Support: Flexible schedules that meet your lifestyle
    Career Growth: A supportive environment with development and promotional opportunities
    Meaningful Work with Impact: No cold calls, sales, or collections involved!

    *Eligibility requirements apply, ask your recruiter for more details


    Essential Duties and Responsibilities:



    Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
    Calls are basic and routine.
    Uses computerized system for tracking, information gathering, and/or troubleshooting.
    Provides feedback when needed, provide input on call trends, processes, procedures, and training.
    May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
    Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
    Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
    Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
    Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
    Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
    Refer calls as required to CSR Lead
    Maintain up-to-date knowledge of client regulations and policies
    Report problems that occur via the online system so they can be addressed by the appropriate parties

    Minimum Requirements



    High School diploma or equivalent with 6 months of customer service experience.
    Must be able to speak and read English clearly, professionally and fluently.
    Ability to work within established turnaround times
    Must have excellent interpersonal skills and the ability to organize simultaneous tasks
    Ability to work as a member of a team
    Regular and predictable attendance is required
    Must participate and certify in internal CCO training to begin this role.
    Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
    May be required to work overtime and scheduled holidays.
    Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

    #CCOElPaso #maxCCOElPaso


    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. xzbcwsv


    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at



    Minimum Salary: $15.37

    Maximum Salary: $15.37

    Read Less
    Apply Now

  • Customer Service Representative – Healthcare (Part Time)  

    MAXIMUS
    - El Paso
    Apply Now
    Customer Service Representative – Healthcare (Part Time)Check you matc... Read More
    Customer Service Representative – Healthcare (Part Time)

    Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
    General information


    Job Posting Title: Customer Service Representative – Healthcare (Part Time)

    Date: Friday, July 24, 2026

    City: El Paso

    State: TX

    Country: United States

    Working time: Part-time


    Description & Requirements


    Location: On-site in El Paso, TX

    Starting Pay: $15.37/hr. plus potential bonus opportunities

    Schedule: Limited-Service Part-Time positions available


    Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter


    Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


    Make a Difference by Helping People Navigate Healthcare with Confidence


    Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


    You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


    Pay & Benefits


    We provide a competitive package designed to support your success both inside and outside work:



    Competitive Compensation:

    $15.37/hr. base pay + 10% shift differential
    Potential to earn additional bonus incentives for eligible employees increasing overall compensation


    Tuition Reimbursement: Support for ongoing education and development
    Future Planning: 401(k) with company match
    Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
    Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
    Work/Life Balance Support: Flexible schedules that meet your lifestyle
    Career Growth: A supportive environment with development and promotional opportunities
    Meaningful Work with Impact: No cold calls, sales, or collections involved!

    *Eligibility requirements apply, ask your recruiter for more details


    Essential Duties and Responsibilities:



    Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
    Calls are basic and routine.
    Uses computerized system for tracking, information gathering, and/or troubleshooting.
    Provides feedback when needed, provide input on call trends, processes, procedures, and training.
    May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
    Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
    Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
    Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
    Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
    Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
    Refer calls as required to CSR Lead
    Maintain up-to-date knowledge of client regulations and policies
    Report problems that occur via the online system so they can be addressed by the appropriate parties

    Minimum Requirements



    High School diploma or equivalent with 6 months of customer service experience.
    Must be able to speak and read English clearly, professionally and fluently.
    Ability to work within established turnaround times
    Must have excellent interpersonal skills and the ability to organize simultaneous tasks
    Ability to work as a member of a team
    Regular and predictable attendance is required
    Must participate and certify in internal CCO training to begin this role.
    Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
    May be required to work overtime and scheduled holidays.
    Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

    #CCOElPaso #maxCCOElPaso


    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


    Pay Transparency

    For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. xzbcwsv


    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at



    Minimum Salary: $15.37

    Maximum Salary: $15.37

    Read Less
    Apply Now
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