The Importance of this Role
The Sales Representative role provides a 4-week pathway to our Licensed Insurance Agent role following a personal lines licensing program. No license required- Matic will provide all training and licensing! Our Insurance Agent is responsible for helping drive revenue and growth for the organization. You will be tasked with educating and advising customers on the most optimal personal lines insurance products. Matic specializes in streamlining the process for customers going through the lending process to purchase homeowners insurance. Because of that, Matic is able to deliver qualified leads to our insurance advisors, so you can spend time doing what you do best, selling insurance.
Responsibilities
Advising customers on best insurance options in marketplaceStaying up to date on market trends and carrier productsMake outbound calls to prospective clients, generating interest, and selling insuranceActively participate in team activities, trainings, and brainstorm sessionsBe a thought leader helping to shape our process of tomorrowCreate a five star customer service resulting in a world class customer satisfaction scoreConduct detailed follow ups via email and phoneAttain sales goals while providing customers with qualityAssist Customers with the policy purchase process, verifying all the policy information prior to binding, processing payments, assisting customer with DocuSign process and reviewing settlement sheet for accuracyMaintains knowledge of new guidelines and procedures by reading all emailsRequirements
1-5 years of sales experienceMaintain positive attitude, passion for the product, and a strong work ethicExcellent ability to multi-taskHigh moral and ethical integrityHave excellent communication and customer service skills with the ability to recommend appropriate coverage and insurance options to consumersAbility to be coached, seek advice, ask question, and learn from feedback
What We Offer
Guaranteed Base Pay: Competitive hourly rate of $19.23 to $20.19Monthly Bonus: Monthly performance bonuses with a monthly target of $4,750 and the potential to reach $9,500 based on total policies sold, policies per customer and close rate Matic Stock Options - all employees have ownership in MaticFlexible Paid Time Off - take off as much time as you need - we support work / life balanceMedical, Dental & Vision insurance - Matic pays 100% for employees Health Savings Account - with monthly employer contribution401(k) Retirement Plan OptionVoluntary Life, Accident and Short-Term Disability Insurance Continuing education - licensing and professional development paid for by Matic.Career advancement - we have a culture that prioritizes internal promotion and career growth A TRUE team culture - One Team, One Dream is our company mottoFrequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.
About Matic
Matic is an insurance tech startup who delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.
Our digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Company DescriptionMatic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 30 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.The Importance of this Role
We're looking for a Senior Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.
Responsibilities:
Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their businessValue Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.
Our Expectations of an Inbound CSR:
Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.One Call Resolution: Do everything you can to solve the issue before ending the call.Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.Good, Better, Best: Don’t settle. Look for ways to improve daily.
Requirements:
1+ year of Customer Service experience (phone-based).Effective verbal communication skills with a talent for de-escalation and empathy.Tenacity and persuasiveness—you must be comfortable attempting to "save" a customer who wants to cancel.Ability to multitask: listening and responding to the customer while using a computer to research and enter information.Passion that can convey the value of our Matic message clearly.
What We Offer
We offer a competitive base hourly rate of $19.23 to $20.19You have an ownership stake - all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing and professional development paid for by Matic.Career advancement - we have a culture that focuses on internal promotion and career growth.A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Company DescriptionMatic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 30 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.About the Role
Matic Insurance is a tech-enabled insurance agency helping homeowners find the right coverage at the right price. We're looking for a detail-oriented accounting intern to support our finance team on a part-time basis. This is a hands-on role; you'll work directly with real financial data and gain practical experience in accounting operations across multiple areas of the business.
Responsibilities
Reconcile company credit card charges to the correct general ledger accounts and ensure proper coding by department and expense type.Gather receipts and supporting documentation for expenses and upload them into our accounting system.Assist with reconciliation of bank transactions, matching activity to internal records and flagging discrepancies.Support reconciliation of carrier commission payments from our insurance carriers, helping to verify amounts received against expected commission statements.Assist with other ad hoc accounting and finance projects as needed.Requirements
Currently pursuing a degree in Accounting, Finance, or a related field.Solid foundational knowledge of basic accounting principles (debits, credits, general ledger).Proficiency in Microsoft Excel or Google Sheets — comfortable working with data and basic formulas.Strong attention to detail and a commitment to accuracy.Self-starter who can work independently with minimal supervision.Prior coursework or experience in bookkeeping or accounting software is a plus.Ability to work on-site in our Brewery District officeWhat We Offer
Schedule: Flexible schedule targeting 10-20 hours per weekReal-world accounting experience in a fast-growing insurtech company.Exposure to insurance carrier operations and commission accounting — a specialized, marketable skill set.Hands-on experience with accounting tools and workflows used by finance professionals.Mentorship from our finance team and the opportunity to grow with the role.About Matic
Matic is an insurance tech startup who delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.
Our digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessThe Importance of this Role
The Sales Representative role provides a 4-week pathway to our Licensed Insurance Agent role following a personal lines licensing program. No license required- Matic will provide all training and licensing! Our Insurance Agent is responsible for helping drive revenue and growth for the organization. You will be tasked with educating and advising customers on the most optimal personal lines insurance products. Matic specializes in streamlining the process for customers going through the lending process to purchase homeowners insurance. Because of that, Matic is able to deliver qualified leads to our insurance advisors, so you can spend time doing what you do best, selling insurance.
Responsibilities
Advising customers on best insurance options in marketplaceStaying up to date on market trends and carrier productsMake outbound calls to prospective clients, generating interest, and selling insuranceActively participate in team activities, trainings, and brainstorm sessionsBe a thought leader helping to shape our process of tomorrowCreate a five star customer service resulting in a world class customer satisfaction scoreConduct detailed follow ups via email and phoneAttain sales goals while providing customers with qualityAssist Customers with the policy purchase process, verifying all the policy information prior to binding, processing payments, assisting customer with DocuSign process and reviewing settlement sheet for accuracyMaintains knowledge of new guidelines and procedures by reading all emailsRequirements
1-5 years of sales experienceMaintain positive attitude, passion for the product, and a strong work ethicExcellent ability to multi-taskHigh moral and ethical integrityHave excellent communication and customer service skills with the ability to recommend appropriate coverage and insurance options to consumersAbility to be coached, seek advice, ask question, and learn from feedbackWhat We Offer
Guaranteed Base Pay: Competitive hourly rate of $19.23 to $20.19Monthly Bonus: Monthly performance bonuses with a monthly target of $4,750 and the potential to reach $9,500 based on total policies sold, policies per customer and close rate Matic Stock Options - all employees have ownership in MaticFlexible Paid Time Off - take off as much time as you need - we support work / life balanceMedical, Dental & Vision insurance - Matic pays 100% for employees Health Savings Account - with monthly employer contribution401(k) Retirement Plan OptionVoluntary Life, Accident and Short-Term Disability Insurance Continuing education - licensing and professional development paid for by Matic.Career advancement - we have a culture that prioritizes internal promotion and career growth A TRUE team culture - One Team, One Dream is our company mottoFrequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.About Matic
Matic is an insurance tech startup who delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.
Our digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
Read LessWe're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.
Candidates must be based in or willing to relocate to Columbus, Ohio.
Responsibilities
Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.Requirements
7+ years of product management experience, including at least 2 years in a lead or senior role.Proven track record of building and launching new products, not just iterating on existing ones.Experience owning CRM, sales enablement, or agent/partner-facing platforms.Comfort with ambiguity. This role requires defining the problem space before solving it.Strong research instincts and a habit of getting close to users before writing a single requirement.Ability to lead a Scrum team with remote engineering, product, and design members.Excellent written and verbal communication skills: clear, concise, and collaborative.SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.Nice to have skills
Startup or 0-to-1 product experience.Experience building tools for distributed sales teams, independent agents, or franchisee networks.Familiarity with insurance distribution, mortgage origination, or financial services.Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.How Matic stands out
Career advancement. We have a culture that focuses on internal promotion and career growth.You have an ownership stake, all Maticians receive Matic stock options.Unlimited Paid Time Off.Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.401(k) Retirement Plan.Continuing education, licensing, and professional development paid for by Matic.A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
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