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MasterCorp
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  • Assistant Executive Housekeeper  

    - Branson
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

    Position Overview:
    The Assistant Executive Housekeeper (AEH) is a second level manager who plays a key role in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members. The AEH is fully responsible for all site operations in the absence of Executive Housekeeper (EH). This position is responsible for assisting the EH in meeting site budget and maintaining a positive working relationship with clients and associates. They also help to ensure team members adhere to established standards, and the site assets are maintained.

    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors.Adjust work of employees based on needs, callouts, etc.Monitor daily work hours to ensure compliance with budgeted hours.Follow directives of site leader in his/her absenceExemplify a sense of urgency with entire team to ensure all units get turned on time.Inspect rooms and common areas to ensure cleanliness standards.Retrieve housekeepers to address any areas that need to be re-cleaned.Conduct weekly report cards for housekeeping staff and MSI reports of Supervisors.Contribute to establishing a welcoming culture of engagement and inclusion.Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.Provide ongoing performance feedback to Housekeepers, Housemen, and Supervisors.Consistently enforce established policies and procedures.Coach housekeepers to reach productivity standards.Assist in performance management of team members including coaching and counseling team members.Recommend discipline and termination of staff when necessary.Conduct performance reviews.Set recurring schedule for MasterTalk and STS in accordance with established SOPs; enthusiastically facilitates sessions engaging with staff at all levels Conduct weekly training meetings with supervisors and monthly meetings with all staff.Finalize the day in the Mastermind system.Interview, select, and onboard new team members.Perform new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines.Build a positive rapport with the resort management team and attends resort meetings.Manage inventory, conducting weekly inventory counts and orders replenishments.Report unit maintenance issues.Maintain vehicle maintenance logs.Assist in solving guest complaints promptly.Conduct safety meetings and ensures staff follows day-to-day safety rules and procedures.Handle workers compensation issues and reporting.Work irregular hours.Comply with Resort Operations 15 Non-negotiables without failMasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors.Other duties as assigned.


    Experience and Education Requirements:

    High School Diploma or equivalent combination of education and experienceBachelor's Degree preferredTwo years of experience directly related to the job with progressive responsibility. A proven track record of driving strong performance and key field operations metrics.Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus. Computer Skills: Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.Travel: Rarely - on average 5% of travel on a quarterly basisA valid driver's license will be required for certain locations.

    The Assistant Executive Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Resort Houseperson - Holiday Inn Club Vacations, New Orleans  

    - New Orleans
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
    Don't miss out-APPLY TODAY!

    This position is located IN NEW ORLEANS

    WHAT WE OFFER YOU

    Starting at $15 per hourRefer A Friend Bonus Potential Immediate hire - Full-time and part-time positions available Paid Training Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

    Position Overview:
    The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.


    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellence.Stock and maintain cleanliness and organization of storage closets.Assist in stripping units of soiled linens as directed.Remove soiled linens and trash from units.Make linen and supply bags as directed.Deliver linen and supply bags to units.Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.Report unit maintenance issues as per company procedure.Report lost and found items to Executive Housekeeper.Move furniture as directed.Ensure a safe working environment at each site and office.Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.Maintain a sense of urgency so that units are turned on time.Personal timeliness. Be prompt with all assignments and appointments.Use supplies and equipment efficiently and effectively.Assist in linen inventories and supplies as directed.Assist in solving guest complaints promptly.Create strong, positive customer relations.Willing and able to assist resort guests and owners.Make guest deliveries as directed.Knowledgeable of the resort.


    Experience and Qualifications:

    Must be able to lift 75 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hoursA valid driver's license will be required for certain locations.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

    Don't miss out-APPLY TODAY!

    This position is located IN New Orleans!

    Weekends are mandatory

    What We Offer You:

    Starting at $17 per hourRefer A Friend Bonus Potential Paid trainingImmediate hire - Full-time and part-time positions availableBenefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    Position Overview:

    Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Answer and coordinate all phone and radio callsDelegate tasks between employees equallyRecord lost and found items and ensure safe storageFile daily paperworkMaintain a sense of urgency so units are turned on timeAssist in linen inventories and supplies as directedAssist in solving guest complaints promptlyMake guest deliveries as directedAssist resort guests and owners as needed

    Experience and Qualifications:

    Proven experience communicating effectively with guests, site staff, and associates by written and verbal meansProven experience with operations of office equipment

    Other Qualifications

    Basic computer knowledgeSkilled performing multiple tasks at onceSkilled with making appropriate decisionsProven planning and scheduling capabilitiesAbility to read, write and do basic mathMust be available to work weekends and holidays

    Work Environment:

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.

    The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

    Don't miss out-APPLY TODAY!

    This position is located IN New Orleans

    What We Offer You:

    Potential to Earn Up To $16/hour or more! Our system is designed to reward your efficiency and timeliness!Paid trainingImmediate hire Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    Position Overview:

    Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellenceStrip units of soiled linensRemove trash from unitsClean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decksReport clean units as vacant and ready for inspectionReport unit maintenance issues as per company procedureReport damaged, dirty or stained carpets, drapes, furniture, and linensReport missing inventory and supplies to SupervisorPerform weekly guest services cleans as directedAssist in maintaining the cleanliness and organization of storage closetsAttend all training sessions and perform practical application of trainingEnsure a safe working environmentAssist in solving guest complaints promptlyMaintain a high sense of urgency so units are turned on time

    Experience and Qualifications:

    Previous experience in housekeeping preferred, but not requiredMust be able to lift 25 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hours

    Work Environment:

    This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.

    The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
    Don't miss out-APPLY TODAY!

    This position is located IN New Orleans

    WHAT WE OFFER YOU

    Starting at $15 per hourRefer A Friend Bonus Potential Immediate hire - Full-time and part-time positions available Paid Training Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development


    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

    Position Overview:
    Responsible for cleaning and maintaining the cleanliness of public and common areas while meeting quality and timeliness standards. A Janitorial Person must ensure he or she follows the company mission statement and values. The purpose of this position is to perform custodial work in offices, warehouses, industrial areas and other building interiors

    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellenceClean public and common areasClean and polish all public and common area floorsMaintain storage closets clean and organizedAccept supply deliveries as necessaryReport unit maintenance issues as per company procedureWalk all assigned areas to ensure all are clean and trash freeReport lost and found items to Executive HousekeeperAble to move furniture as directedEnsure a safe working environment while on siteWilling and able to perform all duties related to site operation as directed by the Executive HousekeeperMaintain a sense of urgency so that all assigned areas maintain standard of cleanlinessPersonal timeliness. Be prompt with all assignments and appointmentsUse supplies and equipment efficiently and effectivelyPerform inventories on suppliesAssist in solving guest complaints promptlyCreate strong, positive customer relations

    Experience and Education Requirements

    Previous experience in housekeeping preferred, but not requiredA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hoursTravel - rarely

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
    Don't miss out-APPLY TODAY!

    This position is located IN New Orleans!

    WHAT WE OFFER YOU

    Starting at $17 per hour Refer A Friend Bonus Potential Immediate hire - Full-time and part-time positions available Paid Training Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development


    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.


    Position Overview:
    The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.

    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Develop and maintain a high standard of excellence within staff.Assign duties to housekeeping personnel.May be asked to prep rooms for housekeepers during busy/peak periods.May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.Assist in the training of staff, both existing and new recruits.Report unit maintenance issues as per company procedure.Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.Inspect and prepare clean units and report them as vacant and ready.Inspect units and complete the required amount of report cards per week.Replace kitchen inventory and supplies as needed.Assist in maintaining storage closets are clean and organized.Report lost and found items to Executive Housekeeper.Ensure a safe working environment at each site and office.Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.Ensure a sense of urgency exists within housekeeping staff so units are turned on time.Personal timeliness, be prompt with all assignments and appointments.Utilize supplies and equipment efficiently and effectively.Perform inventory and linen supplies.Assist in linen inventories as directed.Responsible for time efficiency of direct reports.Assist in solving guest complaints promptly.Cultivate and develop strong, positive customer relations.Willing and able to assist resorts guests and owners.Knowledgeable of the resort.Other duties and tasks as assigned in conjunction with services contracted with the client.

    Experience and Education Requirements:

    A high school diploma or equivalent combination of education and work experience.A passion for cleanliness.Demonstrated motivational skills.Strong work ethic.Ability to train others.Desire to help others.Work irregular hours.

    Travel Requirements

    Resort Operations: Rare - approximately 5% on a quarterly basis Task Force: Frequent - travel is regularly required based on business need

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Housekeeper - Suites at Fall Creek  

    - Branson
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

    Don't miss out-APPLY TODAY!

    What We Offer You:

    Earn UP TO $20 per hour - Our system is designed to reward your efficiency and timeliness!Paid trainingImmediate hire Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    Position Overview:

    Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellenceStrip units of soiled linensRemove trash from unitsClean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decksReport clean units as vacant and ready for inspectionReport unit maintenance issues as per company procedureReport damaged, dirty or stained carpets, drapes, furniture, and linensReport missing inventory and supplies to SupervisorPerform weekly guest services cleans as directedAssist in maintaining the cleanliness and organization of storage closetsAttend all training sessions and perform practical application of trainingEnsure a safe working environmentAssist in solving guest complaints promptlyMaintain a high sense of urgency so units are turned on time

    Experience and Qualifications:

    Previous experience in housekeeping preferred, but not requiredMust be able to lift 25 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hours

    Work Environment:

    This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.

    The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Supervisor - Wyndham Branson Meadows  

    - Branson
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.


    Don't miss out-APPLY TODAY!

    WHAT WE OFFER YOU

    Starting at $17 per hour Refer A Friend Bonus Potential Immediate hire - Full-time and part-time positions available Paid Training Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development


    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.


    Position Overview:
    The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.

    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Develop and maintain a high standard of excellence within staff.Assign duties to housekeeping personnel.May be asked to prep rooms for housekeepers during busy/peak periods.May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.Assist in the training of staff, both existing and new recruits.Report unit maintenance issues as per company procedure.Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.Inspect and prepare clean units and report them as vacant and ready.Inspect units and complete the required amount of report cards per week.Replace kitchen inventory and supplies as needed.Assist in maintaining storage closets are clean and organized.Report lost and found items to Executive Housekeeper.Ensure a safe working environment at each site and office.Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.Ensure a sense of urgency exists within housekeeping staff so units are turned on time.Personal timeliness, be prompt with all assignments and appointments.Utilize supplies and equipment efficiently and effectively.Perform inventory and linen supplies.Assist in linen inventories as directed.Responsible for time efficiency of direct reports.Assist in solving guest complaints promptly.Cultivate and develop strong, positive customer relations.Willing and able to assist resorts guests and owners.Knowledgeable of the resort.Other duties and tasks as assigned in conjunction with services contracted with the client.

    Experience and Education Requirements:

    A high school diploma or equivalent combination of education and work experience.A passion for cleanliness.Demonstrated motivational skills.Strong work ethic.Ability to train others.Desire to help others.Work irregular hours.

    Travel Requirements

    Resort Operations: Rare - approximately 5% on a quarterly basis Task Force: Frequent - travel is regularly required based on business need

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Houseperson - Stormy Point Village  

    - Branson
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
    Don't miss out-APPLY TODAY!

    WHAT WE OFFER YOU

    Starting at $16 per hour Refer A Friend Bonus Potential Immediate hire - Full-time and part-time positions available Paid Training Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    What We're Looking For:
    Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

    Position Overview:
    The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.


    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellence.Stock and maintain cleanliness and organization of storage closets.Assist in stripping units of soiled linens as directed.Remove soiled linens and trash from units.Make linen and supply bags as directed.Deliver linen and supply bags to units.Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.Report unit maintenance issues as per company procedure.Report lost and found items to Executive Housekeeper.Move furniture as directed.Ensure a safe working environment at each site and office.Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.Maintain a sense of urgency so that units are turned on time.Personal timeliness. Be prompt with all assignments and appointments.Use supplies and equipment efficiently and effectively.Assist in linen inventories and supplies as directed.Assist in solving guest complaints promptly.Create strong, positive customer relations.Willing and able to assist resort guests and owners.Make guest deliveries as directed.Knowledgeable of the resort.


    Experience and Qualifications:

    Must be able to lift 75 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hoursA valid driver's license will be required for certain locations.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

    Read Less
  • Housekeeper - Holiday Hills Resort  

    - Branson
    Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exce... Read More

    Join Our Team at MasterCorp, Inc.!
    At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

    Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

    Don't miss out-APPLY TODAY!

    What We Offer You:

    Earn UP TO $20 per hour - Our system is designed to reward your efficiency and timeliness!Paid trainingImmediate hire Benefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career development

    Position Overview:

    Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he/she follows the company mission statement and values.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Maintain a high standard of excellenceStrip units of soiled linensRemove trash from unitsClean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decksReport clean units as vacant and ready for inspectionReport unit maintenance issues as per company procedureReport damaged, dirty or stained carpets, drapes, furniture, and linensReport missing inventory and supplies to SupervisorPerform weekly guest services cleans as directedAssist in maintaining the cleanliness and organization of storage closetsAttend all training sessions and perform practical application of trainingEnsure a safe working environmentAssist in solving guest complaints promptlyMaintain a high sense of urgency so units are turned on time

    Experience and Qualifications:

    Previous experience in housekeeping preferred, but not requiredMust be able to lift 25 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hours

    Work Environment:

    This job operates in conditions that will include odors/dust, cleaning chemicals, and/or laundry chemicals.

    The Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

    Physical Requirements:

    This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the

    essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

    Equal Opportunity Employer Statement:


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


    Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany