The Opportunity
As an Executive Underwriting Consultant you will be responsible for making individually underwritten life insurance decisions for very large, complex cases. You'll work with the Chief Underwriter on reviewing current policy, requirements and procedures to determine changes necessary to enhance our service in the marketplace.
The Impact:
This position provides underwriting decisions on Jumbo cases (typically 20 million and up, or 10 million and $150,000 or premium).Approval limit is up to $50 million.Provide underwriting expertise on business exceptions, second signatures and mentoring for the underwriting managers and underwriting department.Promote consistency across all underwriting units.Enhance reinsurance relationships and involvement in the produce development and reinsurance negotiations process.High-level presence in the product development process.Work closely with the Advanced Sales area.Involvement with the Medical Department regarding preferred guidelines, age and amount requirements, and reinsurance discussions.Serve as back-up to Chief UnderwriterMinimum Qualifications
High School Diploma7+ years' experience in large case underwriting7+ years' of prior life insurance underwriting experience with a granted approval authority of $10 million or morePreferred Qualifications
7+ years' experience working on cases with an authority limit of $50 million or more10+ years' experience in mentoring underwriters10+ years' experience in large case underwritingWhat to Expect as Part of MassMutual and the Team
Regular meetings with the large case underwriting teamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Head of Fixed & Income Annuity Pricing
Full-Time
Boston, MA, Springfield, MA or New York, NY
The Opportunity
As the Head of Fixed and Income Annuity Pricing you will manage a $15B annuity business for a top 5 carrier in the retail annuity market. You will work in a collaborative environment partnering with a diverse group of stakeholders representing both the sales and risk management sides of the business. This is a highly visible and strategic role with pricing responsibility for our fixed and income annuities.
The Team
The annuity pricing team is a motivated group focused on maintaining our position as a market leader in the annuity space. In this role you will interact mainly with the Annuity product team, distribution (Career Agency and third party), and corporate oversight teams to help us balance competitiveness and profitability.
The Impact:
Lead a team of 4 with responsibility for the pricing of new and existing fixed and income productsOversee rate setting and rate implementation process for spot priced products balancing competitive positioning and profitability in accordance with our desired position in the marketPartner with Investment Management and the ALM team to ensure business is appropriately hedgedGo beyond technical analysis to orchestrate innovative and creative solutions that reflect current market trends while meeting our business objectivesTake ownership in setting pricing assumptions and performing pricing analysisLead pricing review and approval process with both Corporate Actuarial and ProductInfluence and provide key contributions to ongoing business strategy and growthThe Minimum Qualifications
Bachelor's degree in actuarial science, math, statistics, or related disciplineFellow of the Society of ActuariesExperience with actuarial software such as Prophet, AXIS, or Alpha8 to 10+ years experience in actuarial roles3+ years of experience with pricing OR fixed & income productsDeep understanding of the retail annuity marketplace and competitive landscapeExperience leading, developing, and coaching a diverse teamAbility to manage multiple concurrent deadlines and discern the appropriate level of precision for urgent tasksAbility to influence others and drive engagementStrong written and verbal communication including presenting results to senior management in Distribution, Product, and Corporate OversightAbility to partner effectively with distribution leadershipThe Ideal Qualifications
ALM or annuity pricing, valuation, and/or modeling experience is preferredExperience in Prophet3+ years of experience with pricing AND fixed & income productsDemonstrated success dealing with both complexity and ambiguity, with ability to explore multiple solutions to a problemAbility to analyze and comprehend complex information, as well as convey complex materials to non-technical audiencesDemonstrated approach to execute strategic initiatives, business projects and day-to-day activities simultaneously.MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Head of Fixed & Income Annuity Pricing
Full-Time
Boston, MA, Springfield, MA or New York, NY
The Opportunity
As the Head of Fixed and Income Annuity Pricing you will manage a $15B annuity business for a top 5 carrier in the retail annuity market. You will work in a collaborative environment partnering with a diverse group of stakeholders representing both the sales and risk management sides of the business. This is a highly visible and strategic role with pricing responsibility for our fixed and income annuities.
The Team
The annuity pricing team is a motivated group focused on maintaining our position as a market leader in the annuity space. In this role you will interact mainly with the Annuity product team, distribution (Career Agency and third party), and corporate oversight teams to help us balance competitiveness and profitability.
The Impact:
Lead a team of 4 with responsibility for the pricing of new and existing fixed and income productsOversee rate setting and rate implementation process for spot priced products balancing competitive positioning and profitability in accordance with our desired position in the marketPartner with Investment Management and the ALM team to ensure business is appropriately hedgedGo beyond technical analysis to orchestrate innovative and creative solutions that reflect current market trends while meeting our business objectivesTake ownership in setting pricing assumptions and performing pricing analysisLead pricing review and approval process with both Corporate Actuarial and ProductInfluence and provide key contributions to ongoing business strategy and growthThe Minimum Qualifications
Bachelor's degree in actuarial science, math, statistics, or related disciplineFellow of the Society of ActuariesExperience with actuarial software such as Prophet, AXIS, or Alpha8 to 10+ years experience in actuarial roles3+ years of experience with pricing OR fixed & income productsDeep understanding of the retail annuity marketplace and competitive landscapeExperience leading, developing, and coaching a diverse teamAbility to manage multiple concurrent deadlines and discern the appropriate level of precision for urgent tasksAbility to influence others and drive engagementStrong written and verbal communication including presenting results to senior management in Distribution, Product, and Corporate OversightAbility to partner effectively with distribution leadershipThe Ideal Qualifications
ALM or annuity pricing, valuation, and/or modeling experience is preferredExperience in Prophet3+ years of experience with pricing AND fixed & income productsDemonstrated success dealing with both complexity and ambiguity, with ability to explore multiple solutions to a problemAbility to analyze and comprehend complex information, as well as convey complex materials to non-technical audiencesDemonstrated approach to execute strategic initiatives, business projects and day-to-day activities simultaneously.MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Head of Fixed & Income Annuity Pricing
Full-Time
Boston, MA, Springfield, MA or New York, NY
The Opportunity
As the Head of Fixed and Income Annuity Pricing you will manage a $15B annuity business for a top 5 carrier in the retail annuity market. You will work in a collaborative environment partnering with a diverse group of stakeholders representing both the sales and risk management sides of the business. This is a highly visible and strategic role with pricing responsibility for our fixed and income annuities.
The Team
The annuity pricing team is a motivated group focused on maintaining our position as a market leader in the annuity space. In this role you will interact mainly with the Annuity product team, distribution (Career Agency and third party), and corporate oversight teams to help us balance competitiveness and profitability.
The Impact:
Lead a team of 4 with responsibility for the pricing of new and existing fixed and income productsOversee rate setting and rate implementation process for spot priced products balancing competitive positioning and profitability in accordance with our desired position in the marketPartner with Investment Management and the ALM team to ensure business is appropriately hedgedGo beyond technical analysis to orchestrate innovative and creative solutions that reflect current market trends while meeting our business objectivesTake ownership in setting pricing assumptions and performing pricing analysisLead pricing review and approval process with both Corporate Actuarial and ProductInfluence and provide key contributions to ongoing business strategy and growthThe Minimum Qualifications
Bachelor's degree in actuarial science, math, statistics, or related disciplineFellow of the Society of ActuariesExperience with actuarial software such as Prophet, AXIS, or Alpha8 to 10+ years experience in actuarial roles3+ years of experience with pricing OR fixed & income productsDeep understanding of the retail annuity marketplace and competitive landscapeExperience leading, developing, and coaching a diverse teamAbility to manage multiple concurrent deadlines and discern the appropriate level of precision for urgent tasksAbility to influence others and drive engagementStrong written and verbal communication including presenting results to senior management in Distribution, Product, and Corporate OversightAbility to partner effectively with distribution leadershipThe Ideal Qualifications
ALM or annuity pricing, valuation, and/or modeling experience is preferredExperience in Prophet3+ years of experience with pricing AND fixed & income productsDemonstrated success dealing with both complexity and ambiguity, with ability to explore multiple solutions to a problemAbility to analyze and comprehend complex information, as well as convey complex materials to non-technical audiencesDemonstrated approach to execute strategic initiatives, business projects and day-to-day activities simultaneously.MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Head of Fixed & Income Annuity Pricing
Full-Time
Boston, MA, Springfield, MA or New York, NY
The Opportunity
As the Head of Fixed and Income Annuity Pricing you will manage a $15B annuity business for a top 5 carrier in the retail annuity market. You will work in a collaborative environment partnering with a diverse group of stakeholders representing both the sales and risk management sides of the business. This is a highly visible and strategic role with pricing responsibility for our fixed and income annuities.
The Team
The annuity pricing team is a motivated group focused on maintaining our position as a market leader in the annuity space. In this role you will interact mainly with the Annuity product team, distribution (Career Agency and third party), and corporate oversight teams to help us balance competitiveness and profitability.
The Impact:
Lead a team of 4 with responsibility for the pricing of new and existing fixed and income productsOversee rate setting and rate implementation process for spot priced products balancing competitive positioning and profitability in accordance with our desired position in the marketPartner with Investment Management and the ALM team to ensure business is appropriately hedgedGo beyond technical analysis to orchestrate innovative and creative solutions that reflect current market trends while meeting our business objectivesTake ownership in setting pricing assumptions and performing pricing analysisLead pricing review and approval process with both Corporate Actuarial and ProductInfluence and provide key contributions to ongoing business strategy and growthThe Minimum Qualifications
Bachelor's degree in actuarial science, math, statistics, or related disciplineFellow of the Society of ActuariesExperience with actuarial software such as Prophet, AXIS, or Alpha8 to 10+ years experience in actuarial roles3+ years of experience with pricing OR fixed & income productsDeep understanding of the retail annuity marketplace and competitive landscapeExperience leading, developing, and coaching a diverse teamAbility to manage multiple concurrent deadlines and discern the appropriate level of precision for urgent tasksAbility to influence others and drive engagementStrong written and verbal communication including presenting results to senior management in Distribution, Product, and Corporate OversightAbility to partner effectively with distribution leadershipThe Ideal Qualifications
ALM or annuity pricing, valuation, and/or modeling experience is preferredExperience in Prophet3+ years of experience with pricing AND fixed & income productsDemonstrated success dealing with both complexity and ambiguity, with ability to explore multiple solutions to a problemAbility to analyze and comprehend complex information, as well as convey complex materials to non-technical audiencesDemonstrated approach to execute strategic initiatives, business projects and day-to-day activities simultaneously.MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.The Opportunity
As the Strategy and Analytics Partner , you don't just influence you architect the future of Lending and Banking within our Wealth Management platform. This role serves as a trusted partner to the Head of Lending and Banking, responsible for turning vision into execution, unlocking growth, and delivering measurable results. You will own the strategy, business performance, and data-driven decisions that will shape organizational priorities, drive operational excellence, and scale a high-impact profit center.
The Team
The Lending and Banking Services team is focused on providing proactive advice and planning to help meet client needs by delivering strategic borrowing solutions allowing advisors to strengthen their client's overall wealth management strategy. As a member of the Wealth Management organization, you will join a team of passionate experts across multiple disciplines including Product, Financial Planning, Practice Management, Lending & Banking, Trust, Investments and Operations. Whether it's advice on investment strategies, retirement planning, estate planning, lending and banking, or trust services, our goal is to provide innovative and effective solutions that positively impact advisors and clients. We are committed to transforming the way our clients manage their wealth and plan for the future.
You will report to the Head of Lending and Banking Services and work with other product teams in the Wealth Management division in addition to partnering with vendors, banks, and enterprise partners supporting business owner products. The collaborative and dynamic team environment includes members with extensive background and experience in financial products and asset management.
The Impact
You will drive business growth, develop expertise and lead initiatives while working closely with cross-functional teams to achieve results and contribute to the organization's success. In your position, you will help enhance MassMutual Wealth Management Lending offerings and play an integral role on teams driving high-impact initiatives with a high degree of visibility.
Key responsibilities include, but are not limited to:
Strategic Planning & Operational Leadership
Own the 3-5 year strategic roadmap. Identify high-impact growth opportunities, prioritize initiatives, and direct resources to maximize profitability and scalability.
Architect a best-in-class operating model: Implement structured governance, compliance frameworks, and rigorous business reviews and senior leadership presentations accelerating execution and accountability.
Convert market intelligence, internal data, and financial trends into sharp and actionable strategies.
Translate the big picture into tactical execution: Lead initiatives across lending products, referral programs, cash management, advisor enablement, and marketing including the adoption of new tools and systems.
Drive alignment across product, legal, compliance, technology, and operations to propel key initiatives.
Scale advisor distribution by enhancing engagement models, training enablement, and tool adoption turning advisors into lending advocates.
Leverage advisor feedback and satisfaction metrics to drive continuous improvements in products, processes, and digital experiences.
F inancial Performance & Analytics
Own the KPI framework: Define, track, and report on advisor adoption, revenue performance, and profitability ensuring absolute alignment with business goals.
Partner with Finance to build business cases, CBAs, ROI models, and P&L tracking across multiple revenue streams.
Lead enhancements to data architecture and reporting governance driving faster, more accurate decision-making through clean, consistent, real-time insights.
Market Intelligence & Growth Acceleration
Lead competitive intelligence: Benchmark peer products, pricing, partnerships, and distribution strategies to sharpen our competitive edge.
Conduct competitive research and monitor industry trends, regulatory shifts, and client needs to future-proof strategy and capture emerging opportunities.
Evaluate and assess potential strategic partnerships including fintech and banking partnerships to expand capabilities and value to the field.
The Minimum Qualifications
Bachelor's degree
5+ years' experience in a strategy, business operations, consulting, or product management role within wealth management, lending, banking, or fintech.
2+ years of demonstrated ability to think strategically, connect solutions to business outcomes, and guide stakeholders through ambiguity.
2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders.
2+ years' experience leading strategic planning, business transformation, or product innovation that delivered measurable growth.
1+ year of experience leveraging data including a familiarity with data analytics techniques and being able to analyze to draw out insights and implications
Due to the nature of this position, as a part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA.
The Ideal Qualifications
Proficient in tools such as Excel, PowerPoint, and data visualization platforms (e.g., Tableau, PowerBI); not expected to be a technical expert but comfortable working within a business intelligence ecosystem.
Strong understanding of how data and analytics support business operations, particularly within underwriting domains.
Exposure to business intelligence concepts such as KPIs vs metrics, data governance, or data literacy.
Master's in Business Administration.
FINRA Series 6, 7, or 24.
Strong communication and presentation skills and skilled at influencing senior leaders, aligning cross-functional teams, and translating strategy into results.
Track record of leading strategic planning, business transformation, or product innovation that delivered measurable growth.
Data-driven decision-maker with sharp analytical skills and a strong track record of operational execution.
What to Expect as Part of MassMutual and the Team
Regular meetings with the Wealth Management Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.The Opportunity
The Head of Annuity Valuation will lead the team responsible for the valuation of MassMutual's Retail and Institutional Annuity business, reporting to the Head of Valuation. This leadership role within the Valuation department will drive the delivery of accurate and timely financial reporting information and analysis that is actionable and forward-thinking. This leader will be a trusted partner to various internal and external stakeholders and manage a team of actuarial professionals. The role requires US Statutory and GAAP valuation knowledge, experiences with actuarial valuation platforms, as well as Annuity product knowledge.
What Great Looks Like
A successful candidate in this position will exhibit business acumen, critical thinking, and leadership skills while executing core valuation responsibilities, monitoring emerging valuation and capital requirements, and providing crucial insights into the performance of MassMutual's Annuity business. The incumbent will be actively involved in new product initiatives, inforce management projects, and will serve as a trusted partner within the CFO organization. Additionally, they will collaborate with other departments such as ETX, ERM, among others.
The Key Objectives and Impact
Reporting and Analysis: Produce quality and timely valuation results and provide business insights
Oversee Annuity Valuation production for quarterly reserving preparation, analysis, as well as other actuarial items on US Stat, GAAP and Tax basesOversee preparation of the annual asset adequacy testing, including analysis and communication of results.Ensure effective application of valuation model governance framework for monthly/quarterly responsibilities, including process efficiency, control effectiveness, new product implementation, actuarial assumption/model change management, etc.Drive thought process and implement reserve movement and attribution analytics, delivering business insights to management and stakeholders.Trusted Business Partner: Collaborate effectively and provide solutions for business partners
Prepare and effectively communicate financial information to various customers (e.g. Corp Finance, ERM, Investment Management, Tax, Audit, etc.), demonstrating strong understanding of the drivers of the results.Understand and proactively manage valuation implications to pricing/repricing, reinsurance, and capital initiatives.Partner on new business and inforce management initiatives and ensure appropriate implementation into valuation processes.Valuation Methodology, Data and Models Management: Interpret, develop and implement valuation methodologies, ensure appropriate usage of valuation input and output data, as well as valuation model management
Lead the team on analysis and implementation of valuation issues, providing financial impact analysis and recommendations for action.Lead the team to monitor/influence/implement relevant emerging valuation regulation, determine appropriate actions, inform and influence others, participating on industry committees as relevant.Apply knowledge of Annuity products and regulations to navigate complexity, ambiguity, and limitations in valuation modelsWork directly with various audit stakeholders to demonstrate compliance with regulatory and model governance standardsLead team on development, analysis and enhancement of valuation models through partnering effectively with other modeling teams at the CompanyLeadership, Culture and Engagement: Consistently drive continuous improvement mindset and foster inclusive and engaging team culture
Exhibits passion, curiosity and pursues learning opportunities. Takes ownership of professional development of self and team.Drive collaborative solutions and results by seeking and valuing diverse backgrounds, experiences and perspectives, and driving execution.Maximize team effectiveness by driving a compelling vision & strategy, managing priorities effectively and adapting quickly to achieve goals.Earn confidence and trust by demonstrating ownership, commitment, and follow-through in achieving results.Give employees opportunities to learn and grow; and help them identify the right developmental actions to help them improve.Create an environment where the team is inspired, engaged and motivated to deliver quality work and continuously improve capabilities.The Minimum Qualifications
Bachelor's DegreeFellow of the Society of Actuaries and Member of the American Academy of Actuaries, and "Compliant" with regards to SOA CPD Attestation StatusMinimum of 10 years' actuarial experience in Life or Annuity valuation or pricing, assumptions development, or risk management practiceDemonstrated financial statement knowledge of US Statutory, Tax and GAAP accountingMinimum of 3 years' experience with managing a team of actuarial professionalsProven change management skills and continuous improvement mindsetExceptional communication skills, both written and verbalAbility to build and maintain strong working relationships across different functional groupsThe Ideal Qualifications
Expert-level technical knowledge of Annuity products and demonstrated ability to balance theory and practiceExperience with various reinsurance transactions and related actuarial valuation methodologiesDeep knowledge of valuation techniques and methodologies across a variety of regulatory regimes, including US Principles Based Reserves and GAAP LDTIExperience with Asset Adequacy Analysis or similar actuarial projection exercisesMeets specific qualification standards for US NAIC Life statements of actuarial opinionExperience with US Cash Flow Testing/similar actuarial projection exercises, and meets the qualification standards of actuaries issuing actuarial statement of opinionsExperiences with leading teams through change management, driving continuous improvement and developing talentsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.The Opportunity
Brand, Product, and Affiliated Distribution (BP&AD) manages MassMutual's largest sales channel, a network of about 7,000 financial advisors across the U.S, helping their clients secure their financial future through an array of insurance and wealth management solutions. BP&AD also has responsibility for MassMutual's product roadmap that supports our full spectrum of distribution channels, Brand and Marketing across the wider enterprise, and MassMutual's Institutional Solutions businesses.
As part of the BP&AD Business Strategy team, your efforts will focus on the following:
The Team
As pace of change continues to accelerate externally and internally, BP&AD has greater needs to monitor and understand the external environment, make deeper use of data/analytics, and generate swift insights to inform BP&AD and MassMutual decision-making.
To this end, the BP&AD Strategy team is focused on four themes:
Inform SLT and ELT decision-making through Strategy ProjectsProgress MassMutual's affiliated distribution and wealth management strategy towards holistic financial advice and growthProvide thought leadership on MassMutual's Product StrategyEnsure that the Brand and Marketing narrative is clear and that impact is measurableThe Impact:
As a Strategy Consultant, your responsibilities will include but not be limited to the following:
Contribute to substantive strategic problem-solving efforts - problem solving (e.g., owning high-quality data analysis / insight generation), stakeholder engagement (e.g., building clear and memorable communications / slides), and team dynamics (e.g., working effectively with Strategy Leads, developing strong relationships with cross-functional partners)Generate impact as a trusted advisor by maintaining the ability to see the big picture in inherently complex and dynamic situations, and demonstrating a strong nose for value in both prioritizing and solving problemsRole model behaviors (e.g., high energy, self-driven, strong interpersonal skills, intellectual curiosity, highest level of professionalism, inclusive behaviors, orientation towards client and team instead of self)Positively contribute to BP&AD's "course and speed" towards ambitious goals, and help drive the success of MassMutualMinimum Qualifications
5+ years of professional experience2+ years of strategy consulting experience or a similar role (e.g., internal strategy team, investment bank, or an equivalent strategy/M&A team)1+ year of experience leveraging data including a familiarity with data analytics techniques and being able to analyze to draw out insights and implications1+ year of experience creating simple, powerful, and data-driven communications for senior leadersBachelor's degreeIdeal Qualifications
Strategy consulting experience from a top-tier management / strategy consulting firmInsurance and/or financial services experience is valued, but not a requirementAbility to quickly break down and solve ambiguous problems in a structured manner, with minimal hands-on supervisionTrack record of building collaborative relationships with stakeholders across the organizationProactive, "at cause" mindset and a sense of urgency to deliver resultsBachelor's degree in quantitative fieldMBAWhat to Expect as Part of MassMutual and the Team
Regular meetings with the BP&AD Strategy teamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefitsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Must accommodate our HYBRID work model (3 days a week in our Springfield or Boston office)
The Team
The OPMO oversees the execution of initiatives across Operations (Protection NB & UW, Policy Holder Services / Annuity NB, Strategy & Transformation, Shared Services & Enablement and Expense, Analytics & Governance). Our team partners closely with Distribution, Product and Legal/Compliance to deliver value through project implementation. We leverage standards put in place by the Corporate Function PMO (CFPMO) to drive consistency across our portfolio. The team is focused on driving and aligning critical programs and projects across our Operations organization, creating more visibility into this work, while enabling better prioritization, collaboration, and execution. We strive for continuous improvement and beset in class service to our clients.
We are a diverse team of project managers, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment.
The Impact
As an Operations Project Manager, you will:
Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Drives continuous improvement and efficiencies beyond own scope of responsibility Accountable for meeting all business requirements from development through implementation Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor Facilitate lessons learned for business team and retain information in a central location for future useMinimum Qualifications
Bachelor's degree or equivalent experience and expertise 5+ years of project management experiencePreferred Qualifications
6+ years of project management experience, 3+ within a PMO 5+ years of experience leading projects impacting the insurance industry Project Management Professional (PMP) certification or equivalent preferred Agile/Waterfall project management experience preferred Proven success in delivering complex long-term projects on time, within budget, and to scope Strong understanding of project management methodologies Excellent communication (written and verbal) and interpersonal skills Proficiency in project management software including but not limited to MS Project, MS Planner, and JiraWhat to Expect as Part of MassMutual and the Team
Regular meetings with the OPMOFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefitsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Must accommodate our HYBRID work model (3 days a week in our Springfield or Boston office)
The Team
The OPMO oversees the execution of initiatives across Operations (Protection NB & UW, Policy Holder Services / Annuity NB, Strategy & Transformation, Shared Services & Enablement and Expense, Analytics & Governance). Our team partners closely with Distribution, Product and Legal/Compliance to deliver value through project implementation. We leverage standards put in place by the Corporate Function PMO (CFPMO) to drive consistency across our portfolio. The team is focused on driving and aligning critical programs and projects across our Operations organization, creating more visibility into this work, while enabling better prioritization, collaboration, and execution. We strive for continuous improvement and beset in class service to our clients.
We are a diverse team of project managers, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment.
The Impact
As an Operations Project Manager, you will:
Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Drives continuous improvement and efficiencies beyond own scope of responsibility Accountable for meeting all business requirements from development through implementation Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor Facilitate lessons learned for business team and retain information in a central location for future useMinimum Qualifications
Bachelor's degree or equivalent experience and expertise 5+ years of project management experiencePreferred Qualifications
6+ years of project management experience, 3+ within a PMO 5+ years of experience leading projects impacting the insurance industry Project Management Professional (PMP) certification or equivalent preferred Agile/Waterfall project management experience preferred Proven success in delivering complex long-term projects on time, within budget, and to scope Strong understanding of project management methodologies Excellent communication (written and verbal) and interpersonal skills Proficiency in project management software including but not limited to MS Project, MS Planner, and JiraWhat to Expect as Part of MassMutual and the Team
Regular meetings with the OPMOFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefitsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.