Floor Manager Equestrian Retail - Full-Time
Mary's Tack & Feed Del Mar, CA 92014
Starting Pay: $25-$27/hour depending on experience + Bonus Program
Since 1963, Mary's Tack & Feed has been a premier destination for equestrian enthusiasts in Southern California and beyond. Located in Del Mar, CA, we offer a vibrant in-store shopping experience alongside a strong online presence serving customers nationwide.
We are currently seeking a motivated, organized, and experienced Sales Floor Manager to lead and support our retail team. The ideal candidate is a horse person with a talent for customer service, extensive retail experience, and significant people management background. This full-time leadership role is best suited for someone with strong administrative abilities, excellent interpersonal skills, who is responsible with a proactive, dependable work ethic.
If you appreciate quality horse gear and are energized by leading others to success, this may be the perfect role for you.
What We Offer: Full-time benefits after 60 days: Medical coverage Paid holidays and PTO Generous employee discount Employee Stock Ownership Plan (ESOP after 1 year) Supportive and knowledgeable teamEngaged and loyal customer baseHourly pay with performance bonus eligibility after 90 daysOngoing training and professional developmentA dynamic, equestrian-friendly work environment
Qualifications: Horse Enthusiast with experience riding or caring for horses.People Leadership: Demonstrates strong people management skills with the ability to lead with empathy while maintaining clear expectations and accountability. Builds trust with the team, provides supportive coaching, and addresses challenges directly and fairly.Extensive retail experience, preferably in a specialty or customer-focused environmentProven experience managing and developing staff in a retail or service roleExcellent communication and leadership skillsOrganized, detail-oriented, able to plan ahead.Comfortable with Microsoft Outlook and ExcelAble to work on your feet for most of the dayCapable of lifting and carrying up to 35 lbsEmpathetic, reliable, and a confident problem solverAble to work both independently and collaborativelyDependable and punctual. Position Details: Schedule: 40 hours/week, including weekends and variable daysCompensation: $26/hour to start, with review at 120 days; bonus eligibility after 90 daysInterviews begin immediately
Core Responsibilities: Sales Leadership & Coaching Manage, train, and coach a sales team of up to 7 associatesCollaborate with Floor Managers to track and improve individual performance metricsProvide clear goals, constructive feedback, and ongoing supportAssist in hiring, onboarding, and team developmentParticipate in staff counseling, progressive discipline and terminations as neededMaintain a schedule of planned learning and seasonal preparedness in respect to product knowledge and selling skills.
Store Operations
Open and close the store; ensure readiness for daily operationsOversee daily sales floor activities including merchandising, restocking, and customer serviceCross train to serve as backup for cashiers and sales.Create and manage bi-weekly sales and cashier staff schedulesEnsure store policies, safety protocols, and cleanliness standards are upheldCustomer Experience
Deliver excellent customer service and resolve concerns professionallyModel and enforce best practices for customer interactionsEnsure every customer experience is welcoming and supportive in the spirit of Mary's Tack Culture.Communication & Reporting
Work with the GM to implement operational and promotional strategiesMaintain confidentiality with proprietary or sensitive informationLiaise with the GM & the Buying Department to report product trends and staff/customer feedback
If you haven't visited our store before, we encourage you to stop by and see why Mary's has been a trusted name in the equestrian community for over 60 years.
Apply today and bring your leadership to a team that shares your passion!
Horse experience; knowledge of riding and / or caring for horses.People Leadership: Demonstrates strong people management skills with the ability to lead with empathy while maintaining clear expectations and accountability. Builds trust with the team, provides supportive coaching, and addresses challenges directly and fairly.Extensive retail experience, preferably in a specialty or customer-focused environmentProven experience managing and developing staff in a retail or service roleExcellent communication and leadership skillsOrganized, detail-oriented, able to plan ahead.Comfortable with Microsoft Outlook and ExcelAble to work on your feet for most of the dayCapable of lifting and carrying up to 35 lbsEmpathetic, reliable, and a confident problem solverAble to work both independently and collaborativelyDependable and punctual.
Compensation details: 25-28 Hourly Wage
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