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  Operation Manager- Hotel  

  MARUTI HOTELS GROUP INC

  full_time - Canton

  Posted: 19/07/2026

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  Job DescriptionJob DescriptionSummary:Responsible for overseeing daily... Read More

  Job DescriptionJob Description

  Summary:
  Responsible for overseeing daily hotel operations across housekeeping, front desk, breakfast service, and guest services. Ensures smooth operations, high cleanliness standards, and excellent guest satisfaction. Supports Property Improvement Plan (PIP) initiatives and maintains Marriott brand standards.
  Key Responsibilities:

  Manage housekeeping operations, room inspections, and staff schedulingSupervise front desk activities (check-in/out, reservations, billing)Oversee breakfast service, inventory, and food safety complianceHandle guest complaints and respond to online reviewsCoordinate between departments for smooth operationsSupport GM with scheduling, payroll, performance management, and PIP projectsMonitor operational budgets and ensure brand & safety complianceStep in during staff shortages when needed

  Requirements:

  4+ years of hotel supervisory experiencePrevious Marriott hotel experience preferredExperience with Property Improvement Plans (PIP) and renovations preferredKnowledge of PMS systems (Opera, FOSSE, RoomKey, etc.)Strong communication and problem-solving skillsFlexible to work weekends and holidays

  Core Skills:
  Leadership, customer service, multitasking, attention to detail, project management, and basic financial understanding.

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