SUMMARY: As a Claims Assistant for the Marsh McLennan Agency, you will be a pivotal member of the claims team by providing administrative support to our claims colleagues and clients. Our claims team provides oversight and advocacy on behalf of our clients throughout the process of a loss event and the life of a claim. This role offers opportunities for professional development and advancement through training programs and career growth initiatives.
Duties include:Submit claims or provide guidance on claim submissionsFollow up on claim submissionsGather information and documentation from clients and stakeholdersMaintain proper documentation in company databasesPrepare reportsCommunicate with clients and stakeholders via phone and emailAssist claims team colleagues as neededReview adjuster’s claim action plans and communicate status updatesEvaluate insurance company claim reserves and push for reductions where appropriate
REQUIREMENTS: High School Diploma required, Bachelor’s degree preferred2 years of related claims experience preferredAdjusters licenseKnowledge of accepted industry standards and practicesAbility to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challengesCoverage analysis skill necessary to accurately report new claims involving multi-line policiesAbility to successfully interpret policy and claims related documentation
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Position Summary: Payroll and HR Specialist
Ideal candidate will reside in Detroit, MI or Louisville, KY and be able to go onsite 1-2 times in a two week span.We’re looking for candidates that possess multi-client experience as well as extensive experience in Workday.
Essential Duties and Responsibilities:Responsible for overseeing, preparing, and producing accurate and timely payrolls for client, based on state and federal regulations and company policies on a biweekly and monthly basisChecking client’s employees’ timesheets for accuracyMake adjustments in Workday for raises, bonuses, commission, and severanceReview and validate payroll reports for accuracy, investigating and resolving any discrepanciesAnalyze payroll results and other Human Resources reports to answer complex questions and recommend courses of action while exercising independent judgment and discretionGenerate complex reports within Workday for multiple departmentsRespond to payroll-related inquiries from client and their employeesProcess employee garnishmentsCoordinate payroll general ledger processing with accountingPrepare time and labor filesInput employee changes, maintain deductions, banking information, and employee maintenance itemsProcesses leave of absences and manages ADA requestsEnsure HR policies and procedures are effectively communicated and implemented across the business unit, aligning with compliance and company standards.· Oversee the onboarding and offboarding process, ensuring smooth transitions, compliance with onboarding documentationQualifications (Knowledge, Skills, and Abilities):At least 5 years’ proven experience processing end-to-end payroll and human resources preferably in a medium to large organizationPHR or SHRM certification; Certified Payroll Professional certification a plusPrior experience working as a consultant in a fast-paced work environment is requiredExpert knowledge in Workday; to include report writing and reviewing Workday to inmprove efficiencyIn-depth knowledge of payroll processes, regulations, and human resources best practicesDemonstrated organizational and time management abilitiesExcellent analytical and problem-solving skills with high attention to detailStrong interpersonal skills and the ability to work effectively as part of a teamEducated on compliance with federal, state, and local payroll laws and requirementsExcellent math and numerical skillsProficient in Excel including pivot tables and VLOOKUPsJob Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:
401(k)Dental insuranceHealth insurancePaid time offVision insurance
Schedule:
8 hour shiftMonday to Friday
Location:
Louisville, KY (Required)
Work Location: Remote
JOB TITLE: BI AssociateJOB TYPE: FLSA Non-ExemptREPORTS TO: Learning & Development Specialist, Associate Program
POSITION SUMMARY:The Associate position is designed to educate and train inexperienced colleagues, prepare them for licensing, and give them experience necessary for advancement within the agency service teams.
ESSENTIAL SKILLS: Ability to work independently and follow through on self-study assignmentsActive participation in training and discussionsAdherence to Best Practices in policies and proceduresAbility to comprehend and follow both oral and written instructionsAttention to detail in work outputConsistent follow up and/or follow through on assigned tasksInitiative in own development and growthEffective collaboration and teamworkCoachability
SUPPORT PROCESSES:Required processes and support will vary from team to team. Examples of routine tasks assigned to Associates include:
Daily certificate requestsIssuing auto ID cardsRequesting, reviewing and/or processing policy changesAssigning work to, and reviewing work from, outsourced third partyAssisting with policy renewal tasks such as loss runs, client surveys, updating client information, etc.
REQUIREMENTS:Obtain a valid P&C License within the first 90 daysOperational knowledge of various Windows-based application programs such as Excel and Word
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers
Office Coordinator/Receptionist
As an Office Coordinator/Receptionist, you will play a crucial role in ensuring the smooth and efficient operation of our office. The ideal candidate for this position would be a highly organized and proactive individual with excellent communication and critical thinking skills. The ability to work well under pressure, adapt to changes quickly, and maintain a solution-based mindset is essential for success in this role. This position is on-site Monday through Friday 8:30 a.m. through 5:00 p.m. in our Boston office at 101 Huntington Ave.
Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Office Coordinator/Receptionist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
Greet visitors, ensuring they feel welcomed; announce their arrival to appropriate parties.Answer all calls to the main line and redirect as needed.Maintain reception area and ensure its professional appearance.Add visitors to the building security system.Reserve and maintain conference rooms and hotel space, including catering set up/breakdown and A/V setup.Pick up, drop off, and distribute daily mail, including overnight packages, courier, etc. Order and restock office, mailroom, production room, and café supplies and alert manager to any significant changes in price or usage.Keep neat and organized: office supplies’ closets, mailroom shelves, and the café cupboards and closet.Ensure daily cleanliness of the café.Replenish snacks and beverages. Assist practices with administrative and clerical duties, including, but not limited to, mailings, printing, and binding projects. Onboarding: New hire setup; content and assembly of swag bags, badges, floor plan, keys, record keeping, mailboxes, nameplates, and welcome tour. Offboarding: Return of equipment, badge terminations, and back-end adjustments.Follow Beginning of the Day and End of the Day Checklists.Additional duties or ad hoc projects at the manager’s discretion.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:Excellent communication skills, both written and verbalAbility to solve challenges with minimal directionSolution-based mindset with the ability to adapt to changes last minuteProficient with Microsoft Word, Excel, Outlook and PowerPointStrong organizational and time management skillsAbility to maintain confidentiality and handle sensitive information with discretionAbility to use computer keyboard and sit in a stationary position for extended periods.Work is performed in a typical interior/office work environment, during core office hours of 8:30 AM to 5:00 PM Monday through Friday (eastern standard time)Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:Medical, dental and vision plans401(k) match after one yearContribute toward student loan debtGenerous paid time-off programs ensure you have time to recharge including vacationdays, personal days, sick days, holidays, volunteer day, and days for learning & developmentTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://twitter.com/LifeatMMAhttps://www.linkedin.com/company/marsh-mclennan-agency/
Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
JOB TITLE: BI AssociateJOB TYPE: FLSA Non-ExemptREPORTS TO: Learning & Development Specialist, Associate Program
POSITION SUMMARY:The Associate position is designed to educate and train inexperienced colleagues, prepare them for licensing, and give them experience necessary for advancement within the agency service teams.
ESSENTIAL SKILLS: Ability to work independently and follow through on self-study assignmentsActive participation in training and discussionsAdherence to Best Practices in policies and proceduresAbility to comprehend and follow both oral and written instructionsAttention to detail in work outputConsistent follow up and/or follow through on assigned tasksInitiative in own development and growthEffective collaboration and teamworkCoachability
SUPPORT PROCESSES:Required processes and support will vary from team to team. Examples of routine tasks assigned to Associates include:
Daily certificate requestsIssuing auto ID cardsRequesting, reviewing and/or processing policy changesAssigning work to, and reviewing work from, outsourced third partyAssisting with policy renewal tasks such as loss runs, client surveys, updating client information, etc.
REQUIREMENTS:Obtain a valid P&C License within the first 90 daysOperational knowledge of various Windows-based application programs such as Excel and Word
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers
JOB TITLE: Administrative AssistantJOB TYPE: FLSA Non-Exempt
ESSENTIAL DUTIES & RESPONSIBILITIES: Serves as primary person for the front desk/switchboard Coordinate technology requests for client meetingsTrack client leads from business development specialistsDistribute time sensitive communication materials to appropriate service teamsTrack and organize sponsorship opportunitiesCoordinate executive communications, including taking calls, responding to emails and interfacing with clients; Check executive voicemailsReserve conference rooms for meetingsSchedule meetings and appointments; manage travel itineraries as neededPrepare internal and external corporate documents for team members and industry partnersMaintain an organized filing system of paper and electronic documentsUphold a strict level of confidentialityCoordinating office activities and operations to secure efficiency and compliance to company policiesArrange corporate events to take place outside of the work place, such as golf tournaments, staff appreciation events, etc…Provide exceptional customer service and assist colleagues and clients whenever necessary
REQUIREMENTS:Must be highly organized and able to work independently Must be detail-oriented and very efficient Must be flexible and have a great attitude Must have the ability to manage multiple projects and priorities in a fast-paced environment Must have excellent verbal and written communication skills Must be proficient in Word, Excel and PowerPoint
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Company Overview:
Marsh & McLennan Insurance Agency LLC (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA is the 9th largest insurance broker in the United States with annualized revenues of approximately 1.5 billion.
Position Profile and Summary:
The internship is a full time position lasting approximately mid-June through the end of July (6 weeks). Interns are under close supervision and performance is monitored to determine qualification for advancement as opportunities arise.The Marsh & McLennan Insurance Agency LLC Sales Intern Program is designed to prepare individuals to progress into a sales position upon graduation. Sales Interns will build the skills and knowledge needed to do so by working closely with their mentor and their mentor’s team, attending training sessions, and completing projects. Sales Interns will work in a variety of situations, at times working as members of a team and other times working alone on an assignment.
Essential Duties and Responsibilities:
As a training position, there are similarities between all Sales Intern’s day-to-day tasks. However, individual duties and projects are assigned and rotated to develop familiarity with the department, its functions, and Associates.Attend training sessions on the different departments within MMA and the insurance industry.Assist with the research and development of sales presentations and preparations for client meetings.Assist in performing day-to-day administrative duties.Job shadow in meetings and client visits.Demonstrate mastery of learned knowledge when performing duties such as: Researching potential sales prospects, cold calling prospects to determine interest level in discussing brokerage services, etc.
The applicable hourly rate range for this role is $20. The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
SUMMARYUnder direct supervision of the Client Service Executive, provide administrative and project support to client service teams. This position will work with a variety of associates within a Practice Group, and at other times will work independently on assignments. This position prepares individuals for promotion to the Benefit Analyst position.
ESSENTIAL DUTIES & RESPONSIBILITIESAssist client service teams with the insurance bidding and renewal process.Review census data, plan design, rate information, experience data, and related materials to ensure that necessary and accurate information is submitted to renew / continue the policy.Work with carrier representatives to resolve discrepancies regarding missing or inaccurate information on the submissions and communicate the status of submissions to client service team members to ensure marketing submissions are processed a timely manner.Using approved templates, prepare and coordinate creation of new / renewal binders and iPad presentations, open enrollment communications, and other client presentation materials.As skill and efficiency in performing the above duties develops, work with team members to learn how to analyze coverage and premium rate options to determine how best to meet client needs.Provide general administrative support to client service teams.Upload presentations to iPads and generally maintain iPads assigned to the Practice Group.Upload client data to mobile applications.Work with website vendors to maintain client websites.Create and maintain wallet ID cards as requested.Process Broker of Record letters internally and with carriers.Maintain client and carrier contacts in requested internal systems.Prepare client records to be filed following policy renewals and on an ongoing basis.Update and assist in maintaining agency management and filing systems upon renewal and during special project requests.Coordinate open enrollment and other client communication materials as requested.Research trends and update benchmarking templates as requested.Provide general day-to-day support to clients as skill and knowledge develops.Act as liaison for client to research and resolve coverage, claim, and administrative problems.Escalate claim issues within the department and with our carrier partners, using resources and knowledge of procedures.Recognize areas of concern and potential issues and work with client service team to develop solutions
The applicable hourly rate range for this role is $17.52 to $33.65. The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Company Overview:Marsh & McLennan Insurance Agency LLC (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA is the 9th largest insurance broker in the United States with annualized revenues of approximately 1.5 billion.
Position Profile and Summary:The internship is a full time position lasting approximately mid-June through the end of July (6weeks). Interns are under close supervision and performance is monitored to determine qualification for advancement as opportunities arise.The Marsh & McLennan Agency intern program is designed to prepare individuals to progress into service roles and builds the skills and knowledge needed to do so by working closely with our client service and sales teams. Interns will build the product knowledge needed to successfully step into the role of a Business Insurance Trainee or Benefit Service Associate upon graduation. Interns work in a variety of situations, at times working as members of a team and other times working alone on an assignment.
Essential Duties and Responsibilities:Individual duties and projects are assigned and rotated to develop familiarity with the department, its functions, and colleagues. Rotate through practice groups/teams shadowing individuals to learn about that team’s clients and industry. Participate in processing work in a limited capacity based on the needs of the team. Attend training sessions on the different departments within MMA and the insurance industry. Provide support to client service teams through daily service activities. Assist with or manage any special project that may be assigned.
The applicable hourly rate range for this role is $20. The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
SummaryThis position is responsible for the supporting the Employee Health & Benefits and Business Insurance service teams while managing professional and efficient coordination of phones, visitors, and mail. This role also handles a variety of other clerical duties including, but not limited to, scanning, electronic filing and desktop publishing.
Essential Duties & ResponsibilitiesProvide administrative and operational support for the Employee Health & Benefits service teamCoordinate and calendar carrier meetingsGather data, update and maintain information within BenefitPointCreate and maintain benefit contacts within BenefitPointProvide clerical functions to the client service team for marketing/renewal presentations, open enrollment communications and other client presentation materialsProvide support for other projects assignedProvide administrative and operational support for the Business Insurance service teamDownload various policy documents from carrier website for Business Insurance department and bring into document management systemIdentify and scan client policies, endorsements, certificates, and other correspondence into the appropriate agency management systemsFiling into ImageRight and creating tasks within the systemPerform basic research in SagittaDevelop good relationships with others on the client service teamsHandle Reception Desk duties:Promptly and professionally answer incoming calls and direct to the appropriate associateGreet visitors as they arrive, offer parking validation, request visitor to login and inform the appropriate associate of their arrivalHandle all incoming mail and inter-office mailMaintain conference room calendar and assist with meeting set-ups and take downsAssist with clerical tasks to include copying, faxing, mailings, assembling binders and production of client ID cards
Education and/or ExperienceSuccessful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks, adjusting priorities often, and managing frequent interruptions.In addition, the following is required:Bachelor degree.Must type a minimum of 65wpm and be skilled (intermediate level) in using MS Office software; preferably version 2016.Basic math and professional level business writing skills.Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) in creating presentations and documents, including database and spreadsheet data entry. The ability to operate standard office equipment.Excellent phone personality and neat appearance.Skill in organizing resources and establishing priorities.Alert, positive and approachable demeanor.Must be dependable, possess a strong attention to detail and enjoy working in a fast paced team environment.
Work Environment & Physical DemandsAbility to use computer keyboard and sit in a stationary position for extended periods.Work is performed in a typical interior/office work environment.
The applicable hourly rate range for this role is $24.83 to $25.81.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
