Medical Front Office Admin – Bilingual Spanish
We are seeking a dedicated Medical Front Office Admin to join a well-established specialty clinic, providing essential administrative support to ensure smooth clinic operations.
Shift:
Ability to work Monday through Friday, with specific days in each location: MWF in Laguna Woods and T/Th in IrvineKey Responsibilities:
Greet and check in patients with a warm, professional demeanorAnswer and route incoming phone calls efficientlySchedule patient appointments accurately and manage the appointment calendarVerify insurance coverage and obtain necessary authorizationsPrepare and maintain patient charts, ensuring all documentation is completeAssist with Electronic Medical Records (EMR/EHR) data entry and managementCollaborate with clinical staff to facilitate patient flow and clinic operations
Qualifications:
Reliable transportation to and from the clinicHigh school diploma or equivalentBilingual Spanish and English is requiredPrevious experience in a medical front office or administrative role preferredStrong organizational and multitasking skillsProfessional and friendly interpersonal communicationMust be able to provide professional references
Benefits & Career Growth:
Full-time employment with consistent work hoursHealth insurance coverageOpportunity to grow your career in a reputable healthcare environmentFriendly, supportive team dedicated to quality patient careCompany DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.The Surgery Scheduler (Bilingual) plays a vital role in ensuring smooth patient flow at our established vein clinics located in Irvine and Laguna Woods. This position requires efficient management of scheduling surgeries, coordinating with patients and insurance providers, and supporting staff with medical documentation, all while maintaining a friendly and professional demeanor. Fluency in both English and Spanish is essential to communicate effectively with our diverse patient base. The role involves occasional travel between the two clinic locations and daily use of EMR/EHR systems, phone and email platforms, and insurance verification tools.
Locations: Irvine and Laguna Woods
Shift: Monday through Friday 8am-4:30pm (Contract-Hire)
Responsibilities
Handle inbound phone lines and patient communications bilinguallySchedule surgical appointments accurately across both clinic locationsVerify patient insurance information and coveragePrepare and organize patient charts using EMR/EHR softwareCoordinate patient visits and follow-ups between clinic sitesUtilize medical terminology appropriately in documentation and communicationPerform additional front office/administrative support as neededOccasionally travel between Irvine and Laguna Woods clinics as needed
Required Qualifications
Minimum 3-5 years experience in surgery schedulingBilingual fluency in English and Spanish, both spoken and written
Preferred Qualifications
High school diploma or equivalentExperience with Electronic Medical Records (EMR/EHR) systemsKnowledge of insurance verification processesStrong customer service and communication skillsEffective time management and problem-solving abilities*Two professional references will be requested upon selection*
We are currently seeking compassionate and friendly Patient Service Representative to join our team within a dental office setting. The ideal candidate will provide excellent customer service to patients, visitors, and staff both in person and over the phone. As a Patient Service Representative, you will be the first point of contact for patients, responsible for scheduling appointments, answering inquiries, and ensuring a smooth and efficient registration process.
Job Type: Temp-Hire , Full Time
Responsibilities:
Greet patients and visitors with a warm and welcoming demeanor.Answer phone calls and assist callers with scheduling appointments, inquiries, and general information.Register patients by accurately collecting and verifying demographic and insurance information.Schedule appointments and coordinate with healthcare providers to ensure efficient patient flow.Verify insurance coverage and obtain necessary authorizations and referrals.Collect co-payments and payments for services rendered.Maintain patient records and ensure the confidentiality of sensitive information.Assist with administrative tasks such as filing, data entry, and inventory management.Requirements:
High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.Previous experience in a customer service or healthcare setting preferred.Excellent interpersonal and communication skills, both verbal and written.Strong organizational skills with the ability to multitask and prioritize tasks effectively.Proficiency in using computer systems and electronic health records (EHR) software.Ability to work independently as well as part of a team in a fast-paced environment.Compassionate and empathetic attitude towards patients and their families.Bilingual fluency in English and Spanish is Required.Company DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.
We are seeking an experienced Medical Collections Specialist to process and follow up on physician claims from various payer types (HMO, PPO, Medi-Cal, Medicare, etc.) to ensure timely payment for services rendered.
Duties:
Review and analyze medical documentation and patient records for accurate and timely billing entry; assign or reassign appropriate medical codes (ICD-10, CPT, HCPC) for diagnoses, procedures, and services rendered.Follow up with payers (HMO, PPO, Medi-Cal, Medicare, etc.) on unpaid or denied claims and resubmit as necessary.Process payments from insurance companies and patients.Maintain accurate and up-to-date patient billing records.Answer patient inquiries regarding billing and insurance coverage.Work A/R aging reports and collaborate with insurance companies to identify and correct coding/billing errors.Write and submit appeals to insurance companies, as needed.Experience:
3-4 years of experience in medical revenue cycle management, including collections experience.MUST have experience using EHR system, experience with EPIC is a plusProficiency in medical terminology, knowledge of ICD-10 and CPT codes, and medical collection procedures and practices.Familiarity with the full collections cycle, including re-bills, code corrections, aging reports, and appeals.Expertise with HMO, PPO, Medi-Cal, and MedicareNote: This is not an entry-level position. Prior experience in medical billing/collections is required.
Schedule: Monday to Friday (7:00 am - 3:30 pm OR 7:30 am - 4:00 pm)
Work site: Newport Beach/John Wayne Airport Area - Must be able to work onsite 100% during temp period.
Benefits after Temp to Hire Period:
Health insurance coverageRetirement plan options with a matchGenerous Paid Time Off (PTO) and paid holidaysHybrid - 2 days in officeCompany DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.