Position Summary
Ensure that all guests are served to The Mansions standards in the Restaurant areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas Takes orders for, serves (where applicable, prepares) food and beverages to all residents and guests as per the standards in a friendly, timely and efficient manner under the direct supervision of the Service Manager and/or Sous Chef and/or Director of Dining/Executive Chef.
Server Duties and Responsibilities
Greets guests and presents them with the menuInforms guests about the special items for the day and menu changes if anySuggest food and beverages to the guest and also try to upsellTake food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) systemObtaining revenues, issuing receipts, accepting paymentsPerforming basic cleaning tasks as needed or directed by supervisorFilling in for absent staff as neededPunch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example - no garlic, less spicy, without egg, etc.)Communicate to the guest and provide assistance with their queriesCoordinate with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfactionServe food and beverage to the guest as per the course of orderObserves guests and ensure their satisfaction with the food and servicePromptly respond to guest with any additional requestMaintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glassesAdhere to grooming and appearance standards consistentlyMust have some familiarity with basic cooking skills; (example - salad preparation, dessert plating, etc.)Assist bus persons with stocking and maintain the restaurant par stock levels and side stationHelp other areas of the restaurant such as answering telephones and completing financial transactions for the Take-OutClose the shift on the POS terminalOther duties assigned by supervisor or manager including but not limited to this list
Education and Experience
High school diploma or equivalent preferredPrevious serving experience preferredExcellent oral communication skills requiredPositive interpersonal skills required
Compensation details: 10-15 Hourly Wage
PI204bc026e58d-9334
Read Less