Prominent local law firm is seeking a professional individual to join our team as a Receptionist. The ideal candidate must be neat in appearance and have superior customer services skills. Must be able to multi-task, be reliable and hardworking.
Legal receptionist duties include:
• Greeting clients and visitors and answering visitor inquiries;
• Answering and routing incoming calls on a multi-line telephone system;
• Scheduling and routing clients;
• Maintaining and scheduling conference rooms;
• Maintaining the waiting area, lobby or other public areas;
• Serving coffee or water to our guests;
• Ensure new client intake paperwork is completed;
• Scanning, photocopying, faxing and filing documents;
• Collecting and routing mail and hand-delivered packages;
A high school diploma is required. Some formal office education or training as well as experience in a law office is preferred.
Skills
Must possess excellent interpersonal and customer service skills to communicate with senior-level staff, attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. They must also have the ability to operate multi-line telephone systems and office equipment such as computers, printers, scanners, copiers and videoconferencing equipment. Strong spelling and grammar skills are important in taking effective messages and drafting correspondence and reports.
Personal Traits
Since legal receptionists are often a visitor’s first business contact with the firm or company, a professional appearance and polished demeanor are important. Other personal traits necessary to the job are:
• Respect for confidentiality and discretion;
• Attention to detail;
• Positive, upbeat attitude;
• Patience in dealing with difficult visitors;
• Dependability.
