Join a Winning Team!
Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024 and 2025, we're committed to creating an environment where our employees thrive and grow.
Majik is looking for a reliable and customer-focused Delivery Specialist to join our team. This role is responsible for delivering merchandise, setting up products, and ensuring a positive and memorable customer experience with every interaction. You'll also support store operations through maintenance, minor repairs, and showroom readiness, helping to create an inviting environment that reflects our commitment to exceptional service.
If you're looking for a company that values your contributions, invests in your development, and rewards your success - we want to hear from you!
Bilingual candidates may qualify for additional pay based on business needs and proficiency.
What We Offer:
Generous Paid Time Off and Holiday Schedule
Monthly Profit-Sharing Bonus
Comprehensive Low-Cost Medical, Dental and Vision
401(k) with Company Match
Exclusive Employee Discounts
Loyalty Rewards Program
Core Values:
We Serve Others -
We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers.
We Do What It Takes -
Continuous improvement is our mindset, and we believe that creativity and innovation is everyone's responsibility. We find ways to say "Yes" by offering "win-win" options that benefit all employees, customers and business partners.
We Own It -
We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation.
Responsibilities:
Perform general store, vehicle and merchandise maintenance, merchandise delivery, merchandise return and service, and various marketing, sales and customer service functions. Perform product refurbishment, assembly, and minor repairs to maintain quality & functionality.Engage in additional sales opportunities during the delivery process to help drive additional revenue.Adhere to all Company safety protocols, procedures, and policies using proper tools and protective equipment.Operate all Company vehicles responsibly, complying with all traffic laws and safety regulations.Serve customers professionally, inside and outside of the store, ensuring that all merchandise delivered is 100% operational and includes all parts & accessories, while helping build trust and long-term customer loyalty.Assist in the set-up, merchandising, and cleaning of the showroom floor.Complete daily checklists and tasks to ensure compliance with all delivery, customer service, and inventory management systems and processes.Perform regular vehicle checklists ensuring all store vehicles are properly maintained, stocked with necessary tools and delivery accessories, and clean.Follow-up with customers by telephone, or in person or electronic means to determine reasons for service-related issues including repair related actions.Practice safe, responsible driving habits at all times and maintain an excellent driving record in alignment with GPS monitoring and company safety standards.Perform various administrative functions for customer sales & service activities.Review daily assignments with the Store Manager or immediate supervisor.Perform other duties as assigned.Hours:
A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday(required) (10 AM - 6 PM), with stores closed on Sundays. Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration.
Compensation details: 17-20 Hourly Wage
PIe942f19fd60f-3923
Read LessJoin a Winning Team!
Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024 and 2025, we're committed to creating an environment where our employees thrive and grow.
Majik is looking for a reliable and customer-focused Delivery Specialist to join our team. This role is responsible for delivering merchandise, setting up products, and ensuring a positive and memorable customer experience with every interaction. You'll also support store operations through maintenance, minor repairs, and showroom readiness, helping to create an inviting environment that reflects our commitment to exceptional service.
If you're looking for a company that values your contributions, invests in your development, and rewards your success - we want to hear from you!
Bilingual candidates may qualify for additional pay based on business needs and proficiency.
What We Offer:
Generous Paid Time Off and Holiday Schedule
Monthly Profit-Sharing Bonus
Comprehensive Low-Cost Medical, Dental and Vision
401(k) with Company Match
Exclusive Employee Discounts
Loyalty Rewards Program
Core Values:
We Serve Others -
We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers.
We Do What It Takes -
Continuous improvement is our mindset, and we believe that creativity and innovation is everyone's responsibility. We find ways to say "Yes" by offering "win-win" options that benefit all employees, customers and business partners.
We Own It -
We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation.
Responsibilities:
Perform general store, vehicle and merchandise maintenance, merchandise delivery, merchandise return and service, and various marketing, sales and customer service functions. Perform product refurbishment, assembly, and minor repairs to maintain quality & functionality.Engage in additional sales opportunities during the delivery process to help drive additional revenue.Adhere to all Company safety protocols, procedures, and policies using proper tools and protective equipment.Operate all Company vehicles responsibly, complying with all traffic laws and safety regulations.Serve customers professionally, inside and outside of the store, ensuring that all merchandise delivered is 100% operational and includes all parts & accessories, while helping build trust and long-term customer loyalty.Assist in the set-up, merchandising, and cleaning of the showroom floor.Complete daily checklists and tasks to ensure compliance with all delivery, customer service, and inventory management systems and processes.Perform regular vehicle checklists ensuring all store vehicles are properly maintained, stocked with necessary tools and delivery accessories, and clean.Follow-up with customers by telephone, or in person or electronic means to determine reasons for service-related issues including repair related actions.Practice safe, responsible driving habits at all times and maintain an excellent driving record in alignment with GPS monitoring and company safety standards.Perform various administrative functions for customer sales & service activities.Review daily assignments with the Store Manager or immediate supervisor.Perform other duties as assigned.Hours:
A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday(required) (10 AM - 6 PM), with stores closed on Sundays. Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration.
Compensation details: 17-20 Hourly Wage
PI251f6dfae5-
Read LessVoted One of the Best Places to Work in PA for 2022, 2023, 2024 AND 2025
We are seeking a highly motivated and experienced Assistant Store Manager to help lead the daily operations of our retail location. The ideal candidate will bring a passion for delivering exceptional customer service, a strong track record of achieving sales goals, and outstanding leadership abilities. This role is responsible for partnering with our Store manager to ensure all aspects of store performance-including staffing, training and development, sales growth, account retention, and operational excellence are met.
3 Weeks Paid Time Off
Monthly Profit-Sharing Bonus
Medical, Dental and Vision Insurance
Employee Discounts
Loyalty Rewards
Bilingual candidates may qualify for additional pay based on business needs and proficiency.
Our Core Values:
"We Serve Others"Responsibilities:
Strict adherence to our Company Core Values & Vision Statement expectations. Full compliance with all applicable policies and procedures, including full compliance with the Fair Debt Collection Practices Act (FDCPA) and regulations related to payment collection, inventory control, and customer service. Establish and maintain customer contact through phone calls, text messages, letters, emails, field visits, and other approved channels, with a primary focus on outbound calls and outreach to references, landlords, and neighbors as needed. Plan and execute daily field visits and coordinate delivery schedules based on product type, pickup location, and staffing availability. Review customer payment histories to verify due dates, develop tailored strategies, and manage expired accounts to ensure timely payments. Accurately document all customer account activity, including payment plans, commitments, and communications, while ensuring confidentiality and data security. Maintain professionalism and clear communication with customers and team members, particularly in high-stress or field-based situations and ensure the safe use of communication devices while mobile. Collect and receipt payments accurately in the field. Maintain consistent pricing and signage according to merchandising standards and ensure all returned merchandise is refurbished per company guidelines. Ensure cleanliness and upkeep of store facilities, including maintaining clean and stocked bathrooms, the front counter, and inspecting company vehicles per schedule. Support cross-functional duties in sales, operations, and customer service as needed to meet team and business objectives. Meet or exceed company targets for account retention, customer satisfaction, collections, and field visit effectiveness. Ability to understand, follow, and explain account retention processes effectively. Comfortable conducting fieldwork and interacting with customers in person. Perform other duties as assigned.
Leadership Duties:
Should have at least one year of prior management experience supervising a team of 1-3 employee Plan, delegate, and monitor Account Retention tasks, assist with daily task lists, and use reports to identify accounts requiring follow-up. Provide leadership by assigning and monitoring tasks, offering feedback, and training new team members in Account Retention best practices to ensure consistency and alignment. Oversee store operations in the absence of the Store Manager, communicate concerns as needed, and support the effective execution of Account Retention practices. Present performance results and improvement opportunities in weekly leadership meetings and collaborate with the District Manager on expired account strategies. Highly organized with proven ability to manage time, delegate tasks, and prioritize effectively in a fast-paced environment. Results-driven, self-motivated, and receptive to coaching and feedback.
Hours and Attendance:
A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday(required)10 AM - 6 PM, with stores closed on Sundays. Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration.High School Diploma or GED required. One (1) year of experience in retail or a customer-focused role involving collections, account maintenance, service, or related duties preferred. Completion of New Hire Orientation and all required internal training. Strong organizational skills and basic computer proficiency to manage tasks, maintain accurate records, and process transactions efficiently Comfortable conducting fieldwork and interacting with customers in person. Analytical skills to use reports and payment histories. Strong written and verbal communication skills, including active listening, effective conflict resolution, and professionalism in high-stress situations, to support clear and respectful interactions with customers and team members. Basic proficiency in English, both verbal and written, is required to perform essential job duties such as reading work instructions, communicating with team members and customers, and completing documentation accurately. Must possess a valid driver's license with a motor vehicle record that is insurable by our provider and be willing to travel regularly for customer visits. Ability to safely lift, move, and carry up to 25 pounds independently, and to handle heavier items with team assistance or by using appropriate safety equipment such as appliance carts, furniture dollies, forklift straps, or furniture sliders. While Blue Ocean Brands does not conduct pre-employment or routine drug testing, we reserve the right to require drug or alcohol testing at any time, including but not limited to situations involving reasonable suspicion, workplace accidents, or as required by law.
Compensation details: 18-21 Hourly Wage
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