SUMMARY
Warehouse Associates support designated System by properly maintaining the quantity of available inventory, and materials in the warehouse. Ensuring that all Technicians have what is needed for each installation job.
DUTIES & RESPONSIBILITES
Keep warehouse organized, clean and safe.Distribute necessary equipment and materials to Technicians on a daily basis or as needed.May periodically drive to other locations to receive new equipment and return used equipment.Inspect and properly disposition all equipment returned by Technicians.Monitor quantity of supplies to ensure adequate supplies of necessary parts, equipment or materials are on hand for the upcoming workload and supply levels as determined by senior management.Assist in locating equipment that appears as 'charge backs'.Assist with maintenance and cleanup of grounds around building as needed.Follow all required company & OSHA safety rules.Other duties as assigned.COMPETENCIES
SKILLS
Communicate effectively with co-workers; verbal and written communication including internal e-mails.Self-motivation and good time management are all essential.Ability to read and interpret operating instructions and procedures.Possess basic mathematical skills, capacity for making rational choices, understanding and the ability to resolve problems in standardized situations.Knowledge of computer systems and proprietary programs used for inventory management.Critical thinking and the ability to troubleshoot technical difficulties.Must be able to operate a forklift.EDUCATION / QUALIFICATIONS
High School or GED preferred.Previous experience is preferred but not necessary, training will be provided.Proficiency with MS Word & Excel.Valid driver's license and acceptable driving recordRequires the successful completion of all pre-employment testingPHYSICAL REQUIREMENTS
Must possess the ability to climb a ladder, stoop and regularly lift/carry up to 50 lbs., occasionally work at heights up to 15 FT.Wrap, pack and relocate materials on pallets.Ability to use manual and powered material handling equipment.Work performed indoors and on occasion, outdoors.GPM25
Compensation details: 15-15 Hourly Wage
PIdd83191ab5-
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SUMMARY
Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.
Important information:
Work Type: In-person only (remote work not available).Residency: Applicants must live within daily commuting distance. No relocation assistance is provided.Compensation: U.S.-based employment only; pay in U.S. Dollars.DUTIES & RESPONSIBILITES
Working for FHG requires travel if other markets are in need. Complete all installations according to company and industry standards.Accurately complete daily reports and paperwork.Acquire and return equipment as directed.Maintain tools and vehicles; report any maintenance issues.Communicate with Dispatch on arrivals, departures, and any delays. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee.Follow all company & OSHA safety rules.Other duties as assigned.PGM25
Requirements:Competencies
Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records.Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges.Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.SKILLS
Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided).Strong customer service, time management and communications abilities.Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures.Basic math, computer, and troubleshooting skills. (Navigating and adjusting operating systems).Ability to identify and troubleshoot CATV technical difficulties.Manage time effectively, efficiently, and work independently.EDUCATION / QUALIFICATIONS
High School or GED preferred.Be at least 21 years old.Hold a valid driver's license.Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility.Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.COMPENSATION
Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.PHYSICAL REQUIREMENTS
Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights.Use hand tools.Frequent stooping, bending and twisting required.Work indoors, outdoors, in confined spaces, and while exposed to varied weather.Drive during all weather conditions, daytime and nighttime.Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory.PI72495c18df9c-2504
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